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Articles by Anna Hammond

Anna was a content analyst for GetApp.

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Displaying 17 Articles

How to choose the right ERP system for your business

Published on 10/11/2023 by Anna Hammond and Andrew Blair

This article was originally published on 30/03/2022. Most business organisations have workflow solutions in place, and many may be considering a dedicated ERP (Enterprise Resource Planning) system to integrate all of their departments and functions into a single system. However, should your business opt for the tried... Continue Reading


Chatbots Vs Conversational AI: What’s The Difference?

Published on 13/02/2023 by Anna Hammond and Ojasvini

This article was originally published on 11/08/2020. Businesses might be aware of the limitations of chatbots when it comes to engaging with customers. Getting to the next stage of customer service automation might involve using conversational AI platforms. This article explains what is conversational AI and will... Continue Reading


A Guide To Launching A Click And Collect Model: Tips, Tricks & Tools

Published on 24/11/2020 by Anna Hammond

The modern consumer expects to receive instantaneous customer service and prompt deliveries. Retail chains must function according to those demands or watch their competitors capture their market share. The pandemic has transformed that trend into a titanic version of its former self, and one logistics system is... Continue Reading


Best LMS (Learning Management Software) In 2020 For Training Staff

Published on 30/06/2020 by Anna Hammond

The best LMS (Learning Management Software) systems in 2020 are revolutionising how businesses train their staff. The systems automate employee training tasks to optimise their skillset for increased performance and high-end results. Corporate LMS software is available for internal use to train staff and for external... Continue Reading


Best Free Password Managers For Australian SMEs In 2020

Published on 23/03/2020 by Anna Hammond

A quick way small and mid-sized businesses (SMEs) can ramp up their cyber defences is by securing their company passwords. Luckily, the task doesn’t have to be complicated. Password management software is a great, inexpensive approach to strengthening digital security initiatives. In this article, we reveal three of... Continue Reading


What Is Dark Data And How Can Small Businesses Benefit From It?

Published on 29/01/2020 by Anna Hammond

How well do you know the data your business collects? Many businesses, big and small, collect large amounts of data through their systems and processing. And often, they are collecting information that goes unnoticed, stowed away to gather dust on a server. This is known as “dark data,” and more companies are using... Continue Reading


5 Free Photoshop Alternatives: Trialed, Tested & Reviewed

Published on 07/01/2020 by Ines Bahr and Anna Hammond

When you think of graphic design programs, the first thing that comes to mind is Adobe Photoshop. The platform has well and truly earned its stripes as the industry leader. But Photoshop might be overkill for small businesses that only require everyday image editing functionality. There are several free photoshop... Continue Reading