This article was originally published on 30/03/2022. Most business organisations have workflow solutions in place, and many may be considering a dedicated ERP (Enterprise Resource Planning) system to integrate all of their departments and functions into a single system. However, should your business opt for the tried... Continue Reading
This article was originally published on 11/08/2020. Businesses might be aware of the limitations of chatbots when it comes to engaging with customers. Getting to the next stage of customer service automation might involve using conversational AI platforms. This article explains what is conversational AI and will... Continue Reading
This article was originally published on 23/09/2020 Augmented reality (AR) in the Australian market unveils opportunities for potential success in the retail sector. Innovators are leading the uptake of AR in retail, here is what you need to know to adopt AR to engage consumers. Continue Reading
This article was originally published on 17/04/2020. How many hours have you wasted hunting for a document that’s gone missing? Read further to know some file management tips to keep your documents organised. We will also discuss the benefits of digital document organisation. Continue Reading
This article was originally published on 31/03/2020. Continue Reading
This article was originally published on 27/05/2020. Continue Reading
Earlier this year, Ipsos Australia reported that environmental issues now rank as the number one concern for Australians—particularly those in millennial and generation Z age groups. Today, it seems this concern is increasingly influencing Aussie purchasing decisions. Continue Reading
The modern consumer expects to receive instantaneous customer service and prompt deliveries. Retail chains must function according to those demands or watch their competitors capture their market share. The pandemic has transformed that trend into a titanic version of its former self, and one logistics system is... Continue Reading
COVID-19 is forcing a major and imminent transformation in the retail sector. While Australia took an aggressive approach towards fighting the virus early on, ongoing clusters in Melbourne and Sydney have kept much of the country closed down from each other. Continue Reading
Just over one in ten (12%) consumers are using virtual reality (VR) technology to shop in Australia, according to a GetApp survey. But, because of the pandemic, 44% of respondents say they’re more willing to use it. Continue Reading
Augmented reality shopping technology isn’t a new concept in the retail industry, but it’s not common either. Just 17% of Australian consumers have used it to shop online according to GetApp’s survey—even less (11%) have used the technology in stores. Continue Reading
Business Intelligence (BI) tools first appeared in the 1960s in their initial form of decision support systems (DSS). Compared to other software solutions, BI tools have undergone extensive development. Continue Reading
The best LMS (Learning Management Software) systems in 2020 are revolutionising how businesses train their staff. The systems automate employee training tasks to optimise their skillset for increased performance and high-end results. Corporate LMS software is available for internal use to train staff and for external... Continue Reading
With COVID-19 continuing, a large part of the working population is performing their 9-5 online from the comfort of their own home. But many entrepreneurs are now aware that not all of the data they need is accessible online from home. In some cases, it’s because it’s confidential. For others, it’s because they didn’t... Continue Reading
A quick way small and mid-sized businesses (SMEs) can ramp up their cyber defences is by securing their company passwords. Luckily, the task doesn’t have to be complicated. Password management software is a great, inexpensive approach to strengthening digital security initiatives. In this article, we reveal three of... Continue Reading
How well do you know the data your business collects? Many businesses, big and small, collect large amounts of data through their systems and processing. And often, they are collecting information that goes unnoticed, stowed away to gather dust on a server. This is known as “dark data,” and more companies are using... Continue Reading
When you think of graphic design programs, the first thing that comes to mind is Adobe Photoshop. The platform has well and truly earned its stripes as the industry leader. But Photoshop might be overkill for small businesses that only require everyday image editing functionality. There are several free photoshop... Continue Reading