GetApp Business App Blog

This article was originally published on 30/03/2022. Most business organisations have workflow solutions in place, and many may be considering a dedicated ERP (Enterprise Resource Planning) system to integrate all of their departments and functions into a single system. However, should your business opt for the tried and tested on-premise ERP software or should you migrate to a cloud-based ERP solution? … Continue Reading

Have you heard the story of the Trojan horse or the saying about a wolf in sheep’s clothing? Cybercriminals employ similar tactics to these metaphors, known as phishing. GetApp discovers how phishing attacks may affect organisations and what senior managers do to combat these cyberthreats. … Continue Reading

Enterprise resource planning (ERP) systems can help construction companies navigate the housing crisis in Australia by offering solutions to keep up with property demand and the difficulties of the real estate industry. Professionals in the real estate industry can use ERP to execute projects more efficiently and effectively. This article evaluates why ERP is important for property construction and how it can help professionals.  … Continue Reading

Many small to midsize enterprises (SMEs) in Australia have adopted remote and hybrid working models, initially spurred on by the pandemic. However, what have we learnt since then and what lies ahead for the future of work? In this article, we learn about remote and hybrid employees' location-specific difficulties and needs, and what small businesses can do about them. … Continue Reading

In part one of this two-part series, we learned that nearly 8 out of 10 respondents like working remotely and a significant proportion perceive themselves as more productive. In this article, we evaluate the security measures taken by these employees and what steps small to midsize enterprises (SMEs) can take to set up more secure remote work environments. … Continue Reading

The generative AI tool ChatGPT creates novel content by responding to user prompts and may become increasingly powerful and accessible. However, ChatGPT use has some challenges and ethical issues attached. To help small businesses become better equipped at using such tech, we surveyed 463 generative AI users to learn about its various benefits and limitations. … Continue Reading

Keeping track of all your business expenses can be easier with the right software. We explore the functionality and features of expense management tools so you can choose the best one for your startup. … Continue Reading

Some SMEs in Australia are ditching their traditional desk phone system for a software-based one, but what is a softphone? Here’s why you might want to switch to softphones. … Continue Reading

Generative AI tools have rapidly advanced in their ability to create new and original content, but have companies been as quick to ensure safe and proper use of them in the workplace? We look at the use and challenges of generative AI and find out if employees receive guidance on how to take advantage of this emerging technology.  … Continue Reading

As technology advances, so do the skills of hackers seeking to exploit system vulnerabilities. Therefore, in a fast-evolving digital ecosystem, businesses must anticipate cybersecurity challenges to give consumers confidence in data security. What do consumers expect from companies to secure their data? … Continue Reading

Every business wants its customers to keep coming back —but how? We take a look at customer retention strategies SMEs can put in place to build brand loyalty. … Continue Reading

Digital trust enables organisations and individuals to participate confidently in the connected world, knowing their information is secure. However, organisations may need to go beyond the implementation of security measures to gain digital trust. We find out how privacy concerns affect digital trust and how effective a privacy policy can be.  … Continue Reading

We evaluated consumer search preferences and habits in part one of this two-part series. Here, we find out how privacy concerns and trust in information affect consumer search behaviour on online search platforms. Which search platforms do Australians find more trustworthy and why?  … Continue Reading

Search engines provide users with a wealth of information at their fingertips and have typically been the go-to search platforms for many years. However, the widespread uptake of social media is influencing new search habits and preferences. As such, what impacts is social media having on the use of search engines across generations?  … Continue Reading

Time tracking software can help businesses stay organised and simultaneously keep track of their workload. This article includes a list of Australia's five best time tracking software, having a minimum of 4/5 star user ratings. … Continue Reading

Social media can help tell your story and connect your brand with an audience. However, generating traffic to your brand requires goal-setting and a strategy. Software can help analyse and implement SME social media marketing strategies, but how many organisations use social media tools and what benefits do they get from them? … Continue Reading

Social media has proven to be a successful channel for many marketing professionals in terms of both organic content and paid advertising. However, small businesses with limited resources may struggle to keep up with trends in social media. How do organisations manage their social media presence in this evolving space? … Continue Reading

This article was originally published on 11/08/2020. Businesses might be aware of the limitations of chatbots when it comes to engaging with customers. Getting to the next stage of customer service automation might involve using conversational AI platforms. This article explains what is conversational AI and will cover the topic of chatbot vs conversational AI. … Continue Reading

What is legal management? What roles does legal management play in business operations? Should companies opt for legal management software? Read further to find answers to these questions. … Continue Reading

The phrase ‘every little helps’ could not be more pertinent amid the rising cost of living. How can loyalty programs give consumers that little extra help, and are customers satisfied with the rewards offered in exchange for their loyalty? … Continue Reading

Although loyalty is intangible, it can be measured by evaluating how likely a customer is to recommend, engage with, and make repeat purchases from a brand. GetApp investigates what loyalty means for consumers and how small to midsize enterprises (SMEs) can leverage their brand reputation to promote customer loyalty.  … Continue Reading

This article was originally published on 19/10/2021. Property management tools can help estate agents, property managers, brokers, and landlords centralise their data and workflows. Such tools offer features such as lease tracking, tenant portal and document management. Read more to find out about the benefits of property management software. … Continue Reading

Customer relationship management (CRM) software can potentially help businesses and employees manage interactions with their customers, clients or potential leads effectively. But, do all businesses need a CRM system? Read our article to find the answer. … Continue Reading

Inventory management software can help businesses track stock levels, identify changes in customer demands, and simultaneously respond to such changes effectively in order to maintain order fulfilment. This article includes a list of the three best inventory management software in Australia, having a minimum of 4.1/5 star user ratings. … Continue Reading

Are Australian customers concerned about digital wallet platforms collecting their data? In this second part of our two-part series, we will discuss which factors and conditions can help Australian users move to digital wallet payment options. … Continue Reading