TourSoft
About TourSoft
A SaaS based, travel agency CRM and Itinerary and quotation builder which includes API integrations, and available in Multiple languages and multiple currencies. PDF configurations provide the flexibility needed to adapt to your own branding.
Procurement feature allows users to track and manage supplier payments and generate vouchers. The tool enables itinerary versioning, allowing travel professionals to manage different versions as discussions with customers evolve. Integrated mapping capabilities also allow users to visualize nearby locations and identify distances, further enhancing the itinerary planning process.
Key benefits of TourSoft
TourSoft provides following benefits to its users -
1) Fast building of quotes and itineraries
2) Reusable content library to make sure same quality of content is used by everyone
3) Control over quality by content verification method.
4) Simple and easy to use CRM - Easy onboarding, minimal training required
5) Create once, use everywhere philosophy
6) Compete with OTAs by fast conversions
Images
Not sure about TourSoft?
Compare with a popular alternative
Show more details
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Bókun
Rezdy
FareHarbor
WeTravel
Filter by
Company size
Time used
9 Reviews
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic value for money, exceptional customer service
Reviewed on 06/08/2018
The system is relatively new and has so much potential. The team are extremely proactive and try to...
The system is relatively new and has so much potential. The team are extremely proactive and try to help as much as possible. It is far superior to manual methods and excellently priced. I recommend this system for anyone looking for a classic itinerary builder with extra features, and for those who are keen to customise their offering (due to how much the team want to help). I would say not to expect to run all CRM function through the system but this is not an issue for those who use a separate programme or have their own database.
Pros
- Fantastic backroom staff who help customise the system to your needs
- Logical, modern layout that makes sense
- Far better value than systems of similar quality on the market
Cons
- The CRM functionality could use a bit of work (at least for our needs) to include a better way of storing client data and create unique quote numbers, client profile building, history of spend/calls/correspondence etc.
Response from TourSoft
Thank you for your kind words and recommendations. We are continuously improving CRM features to cover all areas!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Delivers great itineraries and API connectivity, at a really low price
Reviewed on 18/06/2017
The Toursoft product was very easy to get up and running, as it is served on an SaaS basis from the...
The Toursoft product was very easy to get up and running, as it is served on an SaaS basis from the supplier's Amazon servers. The recently released renewed front end is also easy to navigate and understand, allowing my staff to quickly come up to speed.
While these have been important points, the biggest benefit has been the Toursoft team's responsiveness and willingness to connect their databases to our local GDS suppliers (of which there are many in Japan). This ability to connect new inventory is giving us a massive competitive advantage over other firms, who take months or even years to interconnect with new suppliers. As a result, we're ingesting inventory from Japanese activities, restaurant, and transfers suppliers before anyone else.
Pros
Summary: I run one of Japan's largest inbound travel portals, www.japantravel.com, and needed to buy a travel agency management software product early last year. I personally contacted over 20 travel software companies around the world and received presentations from each, ranking each on functionality, price, cloud-capability, responsiveness, etc. My priority was a low-cost but highly functional product that I could grow my team into. Out of the 20 products reviewed, 5 came in at less than upfront cost (one of my metrics). I was very surprised to find that Toursoft was not only the cheapest of the five but was also one of the best in terms of ease-of-use and creating attractive itineraries. The team behind this product are located in both India and Japan and they have great work ethic and customer awareness. As a result, we have been able to work with them closely to advance the product and customize it for our local regulations and work processes. Can't recommend them highly enough.
* Easy to learn and use front end
* Completely cloud based and browser-centric - fast and highly compatible with web and mobile devices
* Absurdly cheap per user compared to other solutions
* Connects to major GDS's, with more coming each quarter - they're also willing to build API connections for your local suppliers
* Highly responsive support team - polite, same-day response
Cons
* Still developing their back end - so it's a work in progress for travel agency deeper functions
* You'll need to contract some API work for local GDS suppliers - luckily they are cheaper than their competitors in this department
* Committed to Open Platforms, so this is not the solution for you if you are Microsoft centric
Response from TourSoft
Thank you for the feedback Terrie. It means so much to us.
- Industry: Wholesale
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good value for money, particularly the Fremium product, if you are only looking to create...
Reviewed on 16/01/2023
I think it is a great option for a small budget or no budget at all if one suscribes to the Fremium...
I think it is a great option for a small budget or no budget at all if one suscribes to the Fremium option which is completely free.
Pros
For a small price one can have an itinerary builder that presents nice documents for customers.
Cons
Honestly I think it lacks some features that are more or less common in other itinerary builders, such as flight status follow up, integration with online points of interest information online, perhaps an image database. I am not an expert however and these features might be there and I did not realize.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Travel My Ceylon
Reviewed on 06/02/2023
I am happy to use the software for the business in the long run. and I am impressed with the...
I am happy to use the software for the business in the long run. and I am impressed with the customer care and looking forward to receiving more updated versions and more options.
Pros
Easy to operate all the key elements, The prices are reasonable online access user-friendly and easy to customize for personal preferences,
Cons
Need to integrate PDF option for itineraries and more formats for templates
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Travel Software
Reviewed on 06/08/2018
Pros
Its very customized friendly and very easy to understand Travel Software and CRM.
Cons
Nothing much. most of the requirements are taken care of.
Response from TourSoft
Dear Sir,
Thank you for the review. Get in touch with us for any queries or customization.
- 1
- 2
TourSoft FAQs
Below are some frequently asked questions for TourSoft.Q. What type of pricing plans does TourSoft offer?
TourSoft offers the following pricing plans:
- Starting from: USD 10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Additional API Integrations will be charged Separately.
Q. Who are the typical users of TourSoft?
TourSoft has the following typical customers:
11–50
Q. What languages does TourSoft support?
TourSoft supports the following languages:
English, French, German, Italian, Japanese, Spanish
Q. Does TourSoft support mobile devices?
TourSoft supports the following devices:
iPad (Mobile)
Q. What other apps does TourSoft integrate with?
TourSoft integrates with the following applications:
ChatGPT, Rakuten DX, WordPress
Q. What level of support does TourSoft offer?
TourSoft offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
See all software categories found for TourSoft.
Tour Operator Software