Articles by Laura Burgess

Content Analyst at Capterra, researching and giving insight on tech trends to help SMEs. Graduate of Bath Spa University, UK. Based in Barcelona after years of living in Australia.

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Employee training: Why upskilling is important for SMEs

Published on 28/02/2022 by Laura Burgess

Many industries have been hit hard by the pandemic, which has seen traditional jobs undergo a digital transformation. In this article, learn more about the benefits and challenges of employee training and the overall importance of upskilling or reskilling workers during the digital age. In this article Why are... Continue Reading


44% of Aussies voluntarily provide biometric data to private companies

Published on 18/07/2021 by Laura Burgess

Biometric methods are a form of digital identification, which enables a person to have access to systems, devices, or data records. These identifiers require the unique physical or behavioral characteristics of the user, such as fingerprints, DNA, and voice or facial recognition, for example, which make up their... Continue Reading