Jira

4.4 (14,142)
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Project & Issue Tracking Software - See why we're #1!

About Jira

With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.

Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.

Pricing starting from:

USD 7.75/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jira

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premises

    Markets

    Australia, Austria, Belgium, Brazil, Canada and 25 others

    Supported Languages

    Czech, Danish, English, French, German and 7 others

    Pricing starting from:

    USD 7.75/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap
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    Jira video
    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap

    Features

    Total features of Jira: 160

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Agile Methodologies
    • Alerts/Notifications
    • Application Management
    • Approval Process Control
    • Approval Workflow
    • Assignment Management
    • Audit Trail
    • Backlog Management
    • Bar Chart
    • Budgeting/Forecasting
    • Bug Tracking
    • Bug/Issue Capture
    • Build Log
    • Business Process Automation
    • Calendar Management
    • Campaign Management
    • Capacity Management
    • Change Management
    • Charting
    • Cloud Computing
    • Collaboration Tools
    • Color Codes/Icons
    • Commenting/Notes
    • Communication Management
    • Compatibility Testing
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Configuration Management
    • Continuous Delivery
    • Customisable Dashboard
    • Customizable Reports
    • Dashboard
    • Data Connectors
    • Data Import/Export
    • Data Modeling
    • Data Visualization
    • Debugging
    • Deployment Management
    • Document Management
    • Drag & Drop
    • Due Date Tracking
    • Employee Database
    • Employee Management
    • Employee Scheduling
    • File Sharing
    • For Developers
    • For IT Project Management
    • Forecasting
    • Forms Automation
    • Forms Management
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting/Tracking
    • Graphical User Interface
    • Idea Management
    • Integrated Development Environment
    • Inventory Management
    • Issue Management
    • Issue Scheduling
    • Issue Tracking
    • Iteration Management
    • Kanban Board
    • Log Collection
    • Marketing Automation
    • Marketing Calendar
    • Media Planning
    • Milestone Tracking
    • Mobile Access
    • Mobile Development
    • Monitoring
    • Multi-Channel Marketing
    • Multiple Projects
    • Online Time Clock
    • Percent-Complete Tracking
    • Planning Tools
    • Portfolio Management
    • Predictive Analytics
    • Prioritization
    • Private Dashboards
    • Process Change Tracking
    • Process Modeling & Designing
    • Product Data Management
    • Product Lifecycle Management
    • Product Roadmapping
    • Productivity Tools
    • Progress Tracking
    • Project Management
    • Project Planning
    • Project Planning/Scheduling
    • Project Scheduling
    • Project Time Tracking
    • Project Tracking
    • Project Workflow
    • Projections
    • Public Dashboards
    • Purchasing & Receiving
    • Quality Assurance
    • Real-Time Analytics
    • Real-Time Chat
    • Real-Time Notifications
    • Real-Time Reporting
    • Recurring Issues
    • Recurring Tasks
    • Release Management
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Review
    • Resource Management
    • Resource Scheduling
    • Risk Management
    • Roadmapping
    • Rules-Based Workflow
    • Search/Filter
    • Single Page View
    • Software Development
    • Source Control
    • Spend Management
    • Sprint Planning
    • Stakeholder Defined Attributes
    • Status Tracking
    • Sub-Task Management
    • Supports Scrum
    • Surveys & Feedback
    • Tagging
    • Task Editing
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Task Tagging
    • Team Management
    • Third-Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Time Tracking
    • Timeline Management
    • Timesheet Management
    • Traceability
    • Traditional Methodologies
    • Training Management
    • Transcripts/Chat History
    • Utilization Reporting
    • Vacation/Leave Tracking
    • Vendor Management
    • Version Control
    • Visual Workflow Management
    • Visualization
    • Web App Development
    • Web/Mobile App Development
    • Widgets
    • Workflow Configuration
    • Workflow Management

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    Reviews

    Overall rating

    4.4 /5
    (14,142)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.0/5
    Customer Support
    4.2/5

    Already have Jira?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 14,142
    Frank
    Frank
    Overall rating
    • Industry: Telecommunications
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    One to rule them all

    Reviewed on 02/04/2024

    Really great. The tool is highly recommended.

    Really great. The tool is highly recommended.

    Pros

    Works great for both our development department as a traditional development management tool (creating bugs, features, epics and more) but also for our infrastructure department as a kanban board, work assigment tracking, idea registration and more.

    Cons

    Nothing really. We still discover new things to use that help us improve.

    Verified Reviewer
    Overall rating
    • Industry: Research
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    From Jira Newbie to Workflow Ninja: Lessons Learned

    Reviewed on 12/05/2024

    Overall, Jira is a powerful project management tool, especially for Agile teams. The visual...

    Overall, Jira is a powerful project management tool, especially for Agile teams. The visual approach and built-in Agile features are fantastic. But there is a bit of a learning curve, and customization needs a thoughtful touch. If you're considering Jira, just be prepared to invest some time in training and configuration to make sure it works smoothly for your team. Trust me, once you get the hang of it, Jira can be a real asset.

    Pros

    First off, the Kanban boards are fantastic. Everything is laid out visually, so it's easy to see where each task is in the pipeline - no more wondering if something is stuck or forgotten. This keeps everyone on the team on the same page and helps us avoid bottlenecks.

    Plus, for us Agile folks, Jira just fits. Sprints, user stories, backlogs - it all integrates seamlessly. Prioritizing tasks within each sprint cycle is a breeze, and tracking progress feels smooth.

    Cons

    Now, let's talk about the learning curve. When I first started with Jira, it felt like there was a whole new language to learn. Between the interface and all the project management jargon, it took some time to get comfortable. For new team members, especially those without experience with project management software, this can be a bit of a hurdle.

    There's also the whole customization thing. Don't get me wrong, the ability to tailor Jira to your specific needs is great. But if you go overboard, things can get messy fast. Overly complex workflows just make it harder for everyone to navigate the system and keep things on track.

    Catalin
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Weekly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    A product with some space to improve

    Reviewed on 29/03/2024

    Interesting tool quite immature in this stage of evolution.

    Interesting tool quite immature in this stage of evolution.

    Pros

    Task management is working very smooth and nice.

    Cons

    Reporting and filters needs improvement.

    Vanessa
    Overall rating
    • Industry: Program Development
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    best tool for complex multi-project work

    Reviewed on 04/02/2024

    Very positive, helps teams manage their work in flexible and adaptable ways. Vastly improves...

    Very positive, helps teams manage their work in flexible and adaptable ways. Vastly improves communication as well.

    Pros

    Being able to filter and view tasks across boards is a very powerful aspect of Jira. In addition to that the custom dashboards are wonderful.

    Cons

    It can be a bit difficult user experience to perform some tasks, however with perseverance you can do a lot with this tool.

    Alternatives Considered

    GitHub, Wrike and Asana

    Switched From

    Trello
    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Excellent platform

    Reviewed on 19/04/2024

    Pros

    JIRA has a basic building block which is the "Issue". On top of that you can build like LEGO additional functionality. You could use JIRA for pretty much everything that needs some sort of tracking. There are customizations and automations that will transform the way a team works.

    Cons

    The API could be better. Automating some tasks at scale needs to be supported out of the box.

    Alternatives Considered

    Trello
    Showing 5 reviews of 14,142 Read all reviews

    Jira FAQs

    Below are some frequently asked questions for Jira.

    Jira offers the following pricing plans:

    Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

    Jira has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Jira supports the following languages:

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese

    Jira supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Jira integrates with the following applications:

    Balsamiq, Bitbucket, Confluence, ConnectWise PSA, Dovico, EazyBI Cloud, Flowdock, Get Satisfaction, GitHub, Gliffy, Harvest, HipChat, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, Salesforce Sales Cloud, Weekdone, Zendesk Suite, Zephyr Enterprise

    Jira offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Jira.