About Jira

With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.

Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.

Pricing starting from:

USD 7.16/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jira

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premises

    Markets

    Australia, Austria, Belgium, Brazil, Canada and 26 others

    Supported Languages

    Czech, Danish, English, French, German and 7 others

    Pricing starting from:

    USD 7.16/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap
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    Jira video
    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap

    Features

    Total features of Jira: 160

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Agile Methodologies
    • Alerts/Notifications
    • Application Management
    • Approval Process Control
    • Approval Workflow
    • Assignment Management
    • Audit Trail
    • Backlog Management
    • Bar Chart
    • Budgeting/Forecasting
    • Bug Tracking
    • Bug/Issue Capture
    • Build Log
    • Business Process Automation
    • Calendar Management
    • Campaign Management
    • Capacity Management
    • Change Management
    • Charting
    • Cloud Computing
    • Collaboration Tools
    • Color Codes/Icons
    • Commenting/Notes
    • Communication Management
    • Compatibility Testing
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Configuration Management
    • Continuous Delivery
    • Customisable Dashboard
    • Customizable Reports
    • Dashboard
    • Data Connectors
    • Data Import/Export
    • Data Modeling
    • Data Visualization
    • Debugging
    • Deployment Management
    • Document Management
    • Drag & Drop
    • Due Date Tracking
    • Employee Database
    • Employee Management
    • Employee Scheduling
    • File Sharing
    • For Developers
    • For IT Project Management
    • Forecasting
    • Forms Automation
    • Forms Management
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting/Tracking
    • Graphical User Interface
    • Idea Management
    • Integrated Development Environment
    • Inventory Management
    • Issue Management
    • Issue Scheduling
    • Issue Tracking
    • Iteration Management
    • Kanban Board
    • Log Collection
    • Marketing Automation
    • Marketing Calendar
    • Media Planning
    • Milestone Tracking
    • Mobile Access
    • Mobile Development
    • Monitoring
    • Multi-Channel Marketing
    • Multiple Projects
    • Online Time Clock
    • Percent-Complete Tracking
    • Planning Tools
    • Portfolio Management
    • Predictive Analytics
    • Prioritization
    • Private Dashboards
    • Process Change Tracking
    • Process Modeling & Designing
    • Product Data Management
    • Product Lifecycle Management
    • Product Roadmapping
    • Productivity Tools
    • Progress Tracking
    • Project Management
    • Project Planning
    • Project Planning/Scheduling
    • Project Scheduling
    • Project Time Tracking
    • Project Tracking
    • Project Workflow
    • Projections
    • Public Dashboards
    • Purchasing & Receiving
    • Quality Assurance
    • Real-Time Analytics
    • Real-Time Chat
    • Real-Time Notifications
    • Real-Time Reporting
    • Recurring Issues
    • Recurring Tasks
    • Release Management
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Review
    • Resource Management
    • Resource Scheduling
    • Risk Management
    • Roadmapping
    • Rules-Based Workflow
    • Search/Filter
    • Single Page View
    • Software Development
    • Source Control
    • Spend Management
    • Sprint Planning
    • Stakeholder Defined Attributes
    • Status Tracking
    • Sub-Task Management
    • Supports Scrum
    • Surveys & Feedback
    • Tagging
    • Task Editing
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Task Tagging
    • Team Management
    • Third-Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Time Tracking
    • Timeline Management
    • Timesheet Management
    • Traceability
    • Traditional Methodologies
    • Training Management
    • Transcripts/Chat History
    • Utilization Reporting
    • Vacation/Leave Tracking
    • Vendor Management
    • Version Control
    • Visual Workflow Management
    • Visualization
    • Web App Development
    • Web/Mobile App Development
    • Widgets
    • Workflow Configuration
    • Workflow Management

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    Reviews

    Overall rating

    4.4 /5
    (14,639)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.1/5
    Customer Support
    4.2/5

    Already have Jira?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 14,639
    Samuel
    Samuel
    Overall rating
    • Industry: Retail
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Great Tool That Helps Me Keep My Projects Organized!

    Reviewed on 11/08/2024

    Overall, I've had a great experience with Jira. At first, it seemed a bit complicated, but once I...

    Overall, I've had a great experience with Jira. At first, it seemed a bit complicated, but once I got used to it, Jira turned out to be a really powerful and efficient tool for managing projects, keeping everything organized, and making sure communication and security are on point.

    Pros

    I absolutely love Jira—it makes project management a breeze! The @mentions keep everyone informed, the API integrates smoothly with my other tools, and the access controls keep everything secure. The activity dashboard, tracking, and reporting features are fantastic for staying on top of progress, while the Agile methodologies and alerts ensure I can manage workflows and stay updated effortlessly.

    Cons

    I found that the interface can feel a bit overwhelming for new users, and it took me some time to get fully comfortable with all its features. However, once I got the hang of it, Jira became incredibly powerful and efficient!

    Seejal
    Overall rating
    • Industry: Biotechnology
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The tool every IT and Non IT analysts will love

    Reviewed on 29/08/2024

    Great experience. Its easy to use and color codes ticket statuses are really nice. Libraries can be...

    Great experience. Its easy to use and color codes ticket statuses are really nice. Libraries can be organised and keeps the overall experience structured and neat.

    Pros

    Tracking tickets. Updating ticket status. Adding/Removing watching list. Easy to use.

    Cons

    The user interface is kind of outdated for my liking.

    Charlie
    Overall rating
    • Industry: Financial Services
    • Company size: 501–1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Capable but complex

    Reviewed on 13/09/2024

    I was responsible for tailouring our departments use of jira and tracking the projects which came...

    I was responsible for tailouring our departments use of jira and tracking the projects which came to us through it - it was a daunting experience as the tool is capable but complex.

    Pros

    Customisabel issue types and field meant this product was suitable for all departments within a global company.
    I particularly appreciated the custom reports I could create to give reportable insights on workflows.

    Cons

    It took a while to work out the smoothest way to use the tool, and educate colleagues in its correct usage. Sometimes it could seem as though there twere too many fields and filters.

    Balaji
    Balaji
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    One of the best project management tool to work on agile methodology with scrum framework.

    Reviewed on 11/07/2024

    Jira software provides a strong support for agile approaches such as Scrum, including customized...

    Jira software provides a strong support for agile approaches such as Scrum, including customized Scrum boards, sprints, and backlogs. Its highly customizable features allow teams to adjust workflows, fields, and issue kinds to their specific requirements, while real-time tracking enables data-driven decision-making for ongoing development. However, the numerous features and customization possibilities can complicate the initial setup, especially for newbies. Furthermore, Jira lacks built-in concept management features and may be too expensive for small teams or businesses. Despite these shortcomings, its connectivity with a wide range of tools and connectors contributes to a seamless project management ecosystem.

    Pros

    Features such as Scrum boards, kanban board, sprints, and backlogs are great for teams who follow agile methodology. We can customize workflows, fields, and issue types as per our needs. Most important feature is that it enables us to track the project progress in realtime. In addition, it is compatible with many external apps and facilitate the smooth workflow.

    Cons

    Extensive features and customization options can make the initial setup complex, especially for newcomers to project management tools. Its lacks built-in idea management functionality, we need to use some additional tools for brainstorming and concept development. Also, the pricing seems to be bit high and it may not be an affordable option for small teams or startups with limited budgets.

    Ali
    Overall rating
    • Industry: Computer & Network Security
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Jira is your way to go with service desk

    Reviewed on 17/09/2024

    No issue whatsoever,the other support team in our department love it

    No issue whatsoever,the other support team in our department love it

    Pros

    We used Jira service desk and it’s easy for us to use the application, it’s in the cloud and we are using the free option

    Cons

    The only thing is we’re coming from older software which has little feature where Jira has a lot so we need to adjust

    Showing 5 reviews of 14,639 Read all reviews

    Jira FAQs

    Below are some frequently asked questions for Jira.

    Jira offers the following pricing plans:

    Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

    Jira has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Jira supports the following languages:

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese

    Jira supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Jira integrates with the following applications:

    Balsamiq, Bitbucket, Confluence, ConnectWise PSA, Dovico, EazyBI Cloud, Get Satisfaction, GitHub, Gliffy, Harvest, HipChat, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, Salesforce Sales Cloud, ValueOps, Weekdone, Zendesk Suite, Zephyr Enterprise

    Jira offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Jira.