Jira

4.4 (15,025)
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Project & Issue Tracking Software - See why we're #1!

About Jira

With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.

Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.


Key benefits of Jira

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.

  • Images

    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap
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    Jira video
    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap

    Not sure about Jira? Compare with a popular alternative

    Starting Price

    USD 7.53
    month
    USD 55.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    165
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    Integrations

    22
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    Ease of Use

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    Value for Money

    4.3 (15,025)
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    Customer Service

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    Green rating bars show the winning product based on the average rating and number of reviews.

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    Reviews

    Overall rating

    4.4 /5
    (15,025)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.1/5
    Customer Support
    4.2/5

    Already have Jira?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 15,025
    Daniel J.
    Daniel J.
    Overall rating
    • Industry: Telecommunications
    • Company size: 10,000+ Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Jira review

    Reviewed on 28/11/2024

    Pros

    Jira provides robust tools for managing tasks, tracking progress, and collaborating on projects, making it ideal for teams that need a centralized platform for Agile workflows like Scrum or Kanban. The app is particularly strong in task organization, issue tracking, and sprint planning.

    Cons

    The interface and features can be overwhelming for new users or small teams. Setting up workflows, permissions, and boards often requires significant time and expertise, which might be a barrier for teams new to project management tools.

    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 501–1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    JIRA review

    Reviewed on 17/11/2024

    I really enjoy the product. It does everything we require and more

    I really enjoy the product. It does everything we require and more

    Pros

    Flexibility to customise / tailor to how you want to use it. There are always more features to explore

    Cons

    The GUI is not the most stylist and some tasks are a bit hard to perform

    Peter
    Overall rating
    • Industry: Computer Games
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    JIRA review

    Reviewed on 20/12/2024

    It has been okay, there is talk of swapping over to JIRA cloud which I am looking forward to

    It has been okay, there is talk of swapping over to JIRA cloud which I am looking forward to

    Pros

    Setting up different boards and viewing whole sets of workload

    Cons

    Crashes more than I would like it to which would cause lost work

    Giulio
    Overall rating
    • Industry: Internet
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    A fundamental tool for ticket management.

    Reviewed on 03/11/2024

    We had two experiences with Jira: one in early 2014, one in 2020.
    The first one was a bit painful...

    We had two experiences with Jira: one in early 2014, one in 2020.
    The first one was a bit painful as it was setup by an external expert who didn't have a clear vision of our company's workflow.

    Meanwhile Jira changed and evolved and in 2020 we were able to set up everything on our own matching our own workflows.

    We've been working on in it continuosly updating it as our company grow.

    Pros

    One of the most complete time tracking and ticket management tools.
    Provides the tools to build in-depth flows that fit your own workflow and adapt it to your own changes.

    Cons

    It requires some pre-setup thinking and adjustment to properly match your workflow.
    It doesn't handle multiple assignees to tasks out of the box.

    Alternatives Considered

    Trello and Asana

    Reasons for Choosing Jira

    Trello didn't manage workflow and status changes as we expected. Now Trellos is fully integrated into Jira mixing Trello's great "to-do" lists with Jira's flow management.

    Switched From

    Trello

    Reasons for Switching to Jira

    Jira seemed to be the most complete solution.
    José Alberto
    Overall rating
    • Industry: Higher Education
    • Company size: 51–200 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Powerful project management tool for development teams

    Reviewed on 06/12/2024

    Pros

    Jira is a fantastic tool for managing projects, tasks, and wordflows. It´s perfect for managing complex projects and helps teams stay on track with its detailed tracking and collaboration tools

    Cons

    Jira can be a bit overwhelming for users due to its complexity and extensive features. The learning curve can be steep, and some features may require customization to suit your needs

    Showing 5 reviews of 15,025 Read all reviews

    Jira FAQs

    Below are some frequently asked questions for Jira.

    Jira offers the following pricing plans:

    • Starting from: USD 7.53/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users

    Jira has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Jira supports the following languages:

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese

    Jira supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Jira integrates with the following applications:

    Balsamiq, Bitbucket, Confluence, ConnectWise PSA, Dovico, EazyBI Cloud, Get Satisfaction, GitHub, Gliffy, Harvest, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, OpsGenie, Salesforce Sales Cloud, Slack, Trello, ValueOps, Weekdone, Zendesk Suite, Zephyr Enterprise

    Jira offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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