About Jira
With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.
Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.
Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.
Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!
Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.
Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.
Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.
Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.
Pricing starting from:
USD 7.16/month
- Free Version
- Free Trial
- Subscription
Key benefits of Jira
Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.
Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.
Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.
Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.
Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.
Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.
Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Pricing starting from:
USD 7.16/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Jira: 160
Alternatives
BMC Helix ITSM
Rally
Slack
Azure DevOps Services
Reviews
Already have Jira?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Tool That Helps Me Keep My Projects Organized!
Reviewed on 11/08/2024
Overall, I've had a great experience with Jira. At first, it seemed a bit complicated, but once I...
Overall, I've had a great experience with Jira. At first, it seemed a bit complicated, but once I got used to it, Jira turned out to be a really powerful and efficient tool for managing projects, keeping everything organized, and making sure communication and security are on point.
Pros
I absolutely love Jira—it makes project management a breeze! The @mentions keep everyone informed, the API integrates smoothly with my other tools, and the access controls keep everything secure. The activity dashboard, tracking, and reporting features are fantastic for staying on top of progress, while the Agile methodologies and alerts ensure I can manage workflows and stay updated effortlessly.
Cons
I found that the interface can feel a bit overwhelming for new users, and it took me some time to get fully comfortable with all its features. However, once I got the hang of it, Jira became incredibly powerful and efficient!
- Industry: Biotechnology
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The tool every IT and Non IT analysts will love
Reviewed on 29/08/2024
Great experience. Its easy to use and color codes ticket statuses are really nice. Libraries can be...
Great experience. Its easy to use and color codes ticket statuses are really nice. Libraries can be organised and keeps the overall experience structured and neat.
Pros
Tracking tickets. Updating ticket status. Adding/Removing watching list. Easy to use.
Cons
The user interface is kind of outdated for my liking.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Capable but complex
Reviewed on 13/09/2024
I was responsible for tailouring our departments use of jira and tracking the projects which came...
I was responsible for tailouring our departments use of jira and tracking the projects which came to us through it - it was a daunting experience as the tool is capable but complex.
Pros
Customisabel issue types and field meant this product was suitable for all departments within a global company.
I particularly appreciated the custom reports I could create to give reportable insights on workflows.
Cons
It took a while to work out the smoothest way to use the tool, and educate colleagues in its correct usage. Sometimes it could seem as though there twere too many fields and filters.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of the best project management tool to work on agile methodology with scrum framework.
Reviewed on 11/07/2024
Jira software provides a strong support for agile approaches such as Scrum, including customized...
Jira software provides a strong support for agile approaches such as Scrum, including customized Scrum boards, sprints, and backlogs. Its highly customizable features allow teams to adjust workflows, fields, and issue kinds to their specific requirements, while real-time tracking enables data-driven decision-making for ongoing development. However, the numerous features and customization possibilities can complicate the initial setup, especially for newbies. Furthermore, Jira lacks built-in concept management features and may be too expensive for small teams or businesses. Despite these shortcomings, its connectivity with a wide range of tools and connectors contributes to a seamless project management ecosystem.
Pros
Features such as Scrum boards, kanban board, sprints, and backlogs are great for teams who follow agile methodology. We can customize workflows, fields, and issue types as per our needs. Most important feature is that it enables us to track the project progress in realtime. In addition, it is compatible with many external apps and facilitate the smooth workflow.
Cons
Extensive features and customization options can make the initial setup complex, especially for newcomers to project management tools. Its lacks built-in idea management functionality, we need to use some additional tools for brainstorming and concept development. Also, the pricing seems to be bit high and it may not be an affordable option for small teams or startups with limited budgets.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Jira is your way to go with service desk
Reviewed on 17/09/2024
No issue whatsoever,the other support team in our department love it
No issue whatsoever,the other support team in our department love it
Pros
We used Jira service desk and it’s easy for us to use the application, it’s in the cloud and we are using the free option
Cons
The only thing is we’re coming from older software which has little feature where Jira has a lot so we need to adjust
Jira FAQs
Below are some frequently asked questions for Jira.Q. What type of pricing plans does Jira offer?
Jira offers the following pricing plans:
- Starting from: USD 7.16/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users
Q. Who are the typical users of Jira?
Jira has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jira support?
Jira supports the following languages:
Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese
Q. Does Jira support mobile devices?
Jira supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jira integrate with?
Jira integrates with the following applications:
Balsamiq, Bitbucket, Confluence, ConnectWise PSA, Dovico, EazyBI Cloud, Get Satisfaction, GitHub, Gliffy, Harvest, HipChat, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, Salesforce Sales Cloud, ValueOps, Weekdone, Zendesk Suite, Zephyr Enterprise
Q. What level of support does Jira offer?
Jira offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Jira.
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