Basecamp

Flexible project management & team communication tool

4.3 /5 (12047 reviews) Write a Review!

Basecamp Overview

What is Basecamp?

Basecamp is a collaborative project management and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines and streamline remote work. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.

Basecamp uses a simple, visual interface to help individuals and teams manage their shared and personal projects and tasks. Within each team member's Basecamp account, the dashboard provides an overview of all assignments, notifications, discussions, to-dos, files, text documents and events in a single glance.

The optional permissions and views in Basecamp mean users can choose which team mates and clients to collaborate with. The message board tool can be used to send messages, host discussions, organize events and meetings, share files and emails, and assign tasks.

Basecamp provides a project management solution for organizing both internal team projects, as well as client projects. Admins can choose to restrict permissions and views for project items, as well as entire projects. This allows users to share certain items with clients, while keeping other items private for sharing among the team.

Basecamp Overview

Cost

Starting from
USD 99.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.


Basecamp Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India
Supported Languages
Danish, Dutch, English, Finnish, French and 7 others, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

Media

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Basecamp video Basecamp video Basecamp screenshot: The Basecamp home screen provides an overview of all teams and projects Basecamp screenshot: Basecamp's discussion threads replace hard-to-follow email chains Basecamp screenshot: Team visible to-do lists and due dates help to foster a culture of accountability Basecamp screenshot: Team members are automatically asked what they've worked on each day, week, or month, depending on the setup by admin Basecamp screenshot: Project progress, individual team member activity, key activities, overdue to-dos, approaching deadlines, and more are summarized in Basecamp's reports Basecamp screenshot: Group chat and instant messaging are built in to Basecamp, eliminating the need for a separate chat tool Basecamp screenshot: Automatic check-in questions can be customized Basecamp screenshot: PDFs, images and Google Docs can be stored centrally in Basecamp, and organized into folders or color-coded, for access by the all of the team Basecamp screenshot: Emails can be forwarded into Basecamp to be viewed and commented upon by the team, before also being replied to directly from Basecamp Basecamp screenshot: All projects can be viewed on Basecamp's mobile home screen, and any important ones pinned

Basecamp Reviews

Basecamp Reviews

Overall rating
4.3
/
5
Excellent
5845

Very good
4621

Average
1296

Poor
219

Terrible
66

Value for Money
4.2
Features
4.2
Ease of Use
4.3
Customer Support
4.3
87% recommended this app
Brandon S.

Not a Swiss Army Knife, But Offers Extreme Value

I've used Basecamp for more than 10 years and it has worked with me through three different positions in the three different industries. Their onboarding tools and support team offers a lot of immediate help when you need it. I'm definitely an evangelist for this platform.


Terrance K.

Recommended - Use it daily

We use Basecamp almost on a daily basis. It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides. Makes it easy for managers to see what has been completed


Verified Reviewer

Nearly great but not quite

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.


Ryan W.

Basecamp allows me to track my team's progress easily and efficiently

I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.


Francis L.

Great for small businesses collaborating with clients and team.

Overall, Basecamp is integral to our business communication and I highly recommend this for any kind of agency that needs an online proof of the communication. Helps me manage the team but also manage the clients as well.


Brandon S.
Industry: Biotechnology
Company size: 501-1,000 Employees

Not a Swiss Army Knife, But Offers Extreme Value

Used Daily for 2+ years
Reviewed on 07/01/2020
Review Source: Capterra

I've used Basecamp for more than 10 years and it has worked with me through three different positions in the three different industries. Their onboarding tools and support team offers a lot of immediate help when you need it. I'm definitely an evangelist for this platform.

Pros

Basecamp 3 offers an intuitive platform and interface for project and operational collaboration across a wide distributed team. It's easy to onboard new team members both inside and outside the organization. The flat-rate price is a steal compared to all of its competitors.

Cons

Basecamp does not try to be all things to all people, which is a blessing and a curse. There are dozens of other features offered by other platform that are not offered by Basecamp. So if those features are critical, you may have to turn to one of the API-driven integrations for a separate fee.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Terrance K.
Industry: Management Consulting
Company size: 2-10 Employees

Recommended - Use it daily

Used Daily for 2+ years
Reviewed on 20/07/2020
Review Source: Capterra

We use Basecamp almost on a daily basis. It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides. Makes it easy for managers to see what has been completed

Pros

Basecamp is well suited for project management. I've used Trello historically but it never had the same degree of functionality. I love the fact that I can have lists, easily collaborate with others and make it almost like a task force that I can assign to various people on our tea.m
It was easy enough to implement and also great if you need to hit the ground running since the learning curve is virtually non existant.

Cons

I use Basecamp 2 and the part I like least about the software is that within the cards itself, I can't @person to provide updates. I can assign various cards to specific people but can't call out specific individuals in those cards.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Computer Games

Nearly great but not quite

Used Daily for 6-12 months
Reviewed on 16/07/2018
Review Source: Capterra

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.

Pros

For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.

On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.

As a project manager, this is a very useful way of seeing where everything currently "is at"

Cons

Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)

Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Ryan W.
Industry: Marketing & Advertising
Company size: 501-1,000 Employees

Basecamp allows me to track my team's progress easily and efficiently

Used Daily for 2+ years
Reviewed on 11/04/2020
Review Source: Capterra

I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.

Pros

Basecamp is a project management solution that allows me to stay on top of my team's projects with ease. Projects can be categorized and organized so that only members working on a particular project are exposed to the communications and back and forth. We use Basecamp as our primary solution because it is easy to implement and onboard, simple to use and has a robust set of features that are among the best in the industry for what we need.

Cons

My only complaint is that the different versions of Basecamp have different features. For example, the version we use does not allow for time tracking. While this is not necessary, as we don't bill out by the quarter hour, it would be a nice feature that would allow me to better understand how long certain tasks take my team members. If Basecamp had universal features across all versions, this would be a miracle solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Francis L.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Great for small businesses collaborating with clients and team.

Used Daily for 2+ years
Reviewed on 05/05/2020
Review Source: Capterra

Overall, Basecamp is integral to our business communication and I highly recommend this for any kind of agency that needs an online proof of the communication. Helps me manage the team but also manage the clients as well.

Pros

I have been a Basecamp user for many companies and when starting my own, I needed the same features. Basecamp had scalable plans to allow me to start small and expand. There was a bit of a learning curve from Basecamp Classic to Basecamp what it is now but I like the changes and the flexibility you have with features for each project you work with.

Cons

The task management part isn't as great as other softwares that focus on task and project management. I feel this is something they can improve on for their out of the box solution instead of relying on other addons or using another software.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
8/10
Based on 12,047 user ratings
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Basecamp Pricing

Basecamp Pricing

Starting from
USD 99.00/month
Free Trial
Free
Subscription
Value for money

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

Value for Money
4.2/5
Based on 12,047 user ratings
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Basecamp Features

Basecamp Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Tracking
Third Party Integration
Timesheets
Features
4.2/5
Based on 12,047 user ratings
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Categories

Additional information for Basecamp

Additional information for Basecamp

Key features of Basecamp

  • @mentions
  • Activity dashboard
  • Activity management
  • Activity tracking
  • Agenda view
  • Applause
  • Assignment management
  • Attach files, quotes & code samples
  • Automatic notifications
  • Chat
  • Chat functionality
  • Client projects
  • Commenting
  • Deadline Tracking
  • Document management
  • Document review
  • Document tracking
  • Drag & drop interface
  • Due date tracking
  • Email Invitations & Reminders
  • Emoji
  • Employee profile
  • Event organization
  • File & document sharing
  • File management
  • File storage
  • File upload
  • Group discussions
  • Group summary report
  • Message board
  • Permission management
  • Prioritizing
  • Productivity reporting
  • Project archiving
  • Project management
  • Project notes
  • Project templates
  • Project time tracking
  • Real time data
  • Reporting
  • Role-based permissions
  • Scheduled Emails
  • Search Functionality
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Time / task reporting
  • Time tracking by project

Benefits

  • Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

  • Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

  • Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

  • Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

  • Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

  • Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.

  • Basecamp FAQs

    Basecamp FAQs

    Below are some frequently asked questions for Basecamp.

    Q. What type of pricing plans does Basecamp offer?

    Basecamp offers the following pricing plans:

    Starting from: USD 99.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects. For non-profits and charities, a 10% discount is offered. For teachers and students, Basecamp is free.

    Q. What are the main features of Basecamp?

    Basecamp offers the following features:

    • @mentions
    • Activity dashboard
    • Activity management
    • Activity tracking
    • Agenda view
    • Applause
    • Assignment management
    • Attach files, quotes & code samples
    • Automatic notifications
    • Chat
    • Chat functionality
    • Client projects
    • Commenting
    • Deadline Tracking
    • Document management
    • Document review
    • Document tracking
    • Drag & drop interface
    • Due date tracking
    • Email Invitations & Reminders
    • Emoji
    • Employee profile
    • Event organization
    • File & document sharing
    • File management
    • File storage
    • File upload
    • Group discussions
    • Group summary report
    • Message board
    • Permission management
    • Prioritizing
    • Productivity reporting
    • Project archiving
    • Project management
    • Project notes
    • Project templates
    • Project time tracking
    • Real time data
    • Reporting
    • Role-based permissions
    • Scheduled Emails
    • Search Functionality
    • Task management
    • Task planning
    • Task scheduling
    • Task tracking
    • Time / task reporting
    • Time tracking by project

    Q. Who are the typical users of Basecamp?

    Basecamp has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Basecamp support?

    Basecamp supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish

    Q. What type of pricing plans does Basecamp offer?

    Basecamp has the following pricing plans:

    Free, Subscription

    Q. Does Basecamp support mobile devices?

    Basecamp supports the following devices:

    Android, iPhone

    Q. What other apps does Basecamp integrate with?

    Basecamp integrates with the following applications:

    Billomat, Blinksale, Easy Insight, FreeAgent, Image Relay, Kayako, SeamlessGov, SnapEngage, Testuff, Usersnap

    Q. What level of support does Basecamp offer?

    Basecamp offers the following support options:

    Online Support, FAQs, Video Tutorials, Knowledge Base