Basecamp
About Basecamp
Basecamp is the go-to collaboration tool for thousands of teams across the globe. It offers project management, file sharing, chat, messages, and more.
Basecamp is opinionated. It's built for teams that want to be efficient and get things done without wasting time or putting in overtime.
Still not sure? Check out all the reviews and give it a try with a free trial.
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- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best task allocation and monitoring tool available in the market
Reviewed on 24/08/2022
In remote workplaces, it becomes very difficult to monitor and track the progress of your peers or...
In remote workplaces, it becomes very difficult to monitor and track the progress of your peers or teammates. Basecamp has been a saviour as it helps us not only monitor and allocate tasks but also becomes a source of communication for internal teams to get the work done. We recommend Basecamp to any IT company which has multiple projects and resources to handle.
Pros
Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform and then it becomes easy for everyone to keep a track of it. Basecamp provides an easy communication via threads that make it very convenient to use. We at Wise IT inc have been using basecamp as a project management and collaboration tool and love how it makes our lives easier. It also has a mobile app which makes it more easier to keep a check on your phone when you are away from work.
Cons
Basecamp does not have video conferencing option yet which has become a very important feature for companies that are working from home. Apart form this, I have never faced any problem using Basecamp.
Alternatives Considered
AsanaReasons for Choosing Basecamp
The interface of Basecamp is easier than Asana. Also in terms of features, Basecamp currently leads the market.Switched From
AsanaReasons for Switching to Basecamp
Pricing and features are better for Basecamp compared to other alternatives available.- Industry: Design
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
So glad I found Basecamp!!
Reviewed on 10/08/2022
I've had a great experience with Basecamp. I've collaborated with a number of projects on this tool...
I've had a great experience with Basecamp. I've collaborated with a number of projects on this tool and it's been essential in managing my projects. Since I'm in the growing phases of my business, I SO glad they have a free feature that allows me to use 3 free projects. Once I reach a level where I have a team and I'm serving more clients, then I can see myself getting the Basecamp paid plan.
Thank you for offering such a great product!
Pros
Another designer recommended Basecamp for managing web design projects. This product allows me to keep everything for my client projects in one place! I like being able to collaborate with clients on a timeline and assigning them tasks. The chat feature is very helpful. I like that we can upload all their documents and even link to Google documents. The mobile is very useful for doing business on the go.
I can really stay organized with Basecamp and it keeps me accountable with timelines. I love that I can make it client-facing so there is a level of transparency on timelines.
I can use this tool to do all communications with clients and not have a string of emails to go through.
Cons
I've been going back and forth with the documents section and if I should use Google Drive to store documents or if I should use Basecamp. People are most familiar with Google Drive, however when I educate and train them on how to use Basecamp, then it will help them be more comfortable with navigating the software.
I would like training videos for clients to be able to get an overview of how to get the most of Basecamp while working together. If Basecamp doesn't have a video overview, then this will be something that I can work on.
Reasons for Choosing Basecamp
It was recommended to my by another designer and she said she used it for everything related to her projects. I was sold when she said she didn't email clients anymore! I was like YES! This is what I need. I get annoyed with the lost email chains and I wanted an all in one tool where I could email the client and also email designs and mockups. Asana didn't do well with emailing images to clients. They were blurry and hard to find on the email.Switched From
AsanaReasons for Switching to Basecamp
Basecamp has an easy to use interface. It allows me to share design mockups, email and live chat with clients (I've used this messaging feature a lot), store documents and keep projects on timeline. I really like the home page dashboard for each project. It's SO clear and easy to understand! Each section is labeled clearly and easy to use.- Industry: Computer Games
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Nearly great but not quite
Reviewed on 16/07/2018
We felt that the "all in one" nature of the software was great, but beyond our initial tests we...
We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.
Pros
For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.
On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.
As a project manager, this is a very useful way of seeing where everything currently "is at"
Cons
Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)
Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simplifying Team Collaboration
Reviewed on 17/06/2024
Pros
Keeping track of our marketing campaign tasks in one place makes everything so clear and accessible.
Cons
It lacks advanced reporting features, which makes tracking project progress less detailed than I'd like.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Basecamp made managing my team members easier than ever!
Reviewed on 22/12/2021
You can call it the Jack of All Trades. Before using Basecamp I had to use a lot of apps for...
You can call it the Jack of All Trades. Before using Basecamp I had to use a lot of apps for different purposes. For example, one to-do app, another file-sharing app, another messaging app, and so on. It hampered my productivity. But luckily I found Basecamp and this thing got me covered. Now I can have fewer meetings with my team members and save time to do something productive. The integration with other app made it the real hero. I can automate my tasks on Basecamp by using popular integration services and those work seamlessly with Basecamp.
Pros
I have been using Basecamp for a while now. I am genuinely in love with the overall user interface of this platform. It is very easy to use and intuitive. The free plan of the Basecamp is quite generous and it is enough for most of the users. This is why I love this tool so much. But there are some other features that are really helping me to manage my remote team. I can easily assign tasks with deadlines. The email notification system and the mobile app added to the overall value of this tool. I observed that it loads faster on any device with a slower internet connection. This is why my team members even from countries with slow internet can easily access this tool. Overall, the experience is top-notch and I recommend everyone to use this tool.
Cons
There is nothing that I hate about this product. But I think the amazing developer team behind this tool can bring some improvements to the existing features. The price for the Business Plan is quite affordable for large teams. But if they can bring some affordable paid plan for the individual users it would be so much helpful.
Basecamp FAQs
Below are some frequently asked questions for Basecamp.Q. What type of pricing plans does Basecamp offer?
Basecamp offers the following pricing plans:
- Starting from: USD 15.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Basecamp?
Basecamp has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Basecamp support?
Basecamp supports the following languages:
English
Q. Does Basecamp support mobile devices?
Basecamp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Basecamp integrate with?
Basecamp integrates with the following applications:
Akita, Asana, AssessTEAM, Automate.io, Calamari, ClicData, ClickUp, Clockify, CoSchedule Marketing Suite, Cyfe, Dropbox Business, Easy Insight, EvantoDesk, Eventbrite, Everhour, Evernote Teams, Expiration Reminder, Float, Formstack Forms, Freshdesk, GitHub, Gmail, Google Calendar, Gravity Forms, Harvest, Hubstaff, Instabug, Jira, Jitbit Helpdesk, Jotform, Klipfolio, Microsoft To Do, Minterapp, OmniFocus, Pipedrive, Pivotal Tracker, Proposify, Resource Guru, ScrumDo, Slack, Slickplan, SupportBee, TeamTime, TestLodge, Tick, Time Doctor, TimeCamp, Todoist, Toggl Track, Tracked, Trello, Unito, Userback, Usersnap, Workbooks, Workstack, Wufoo, Zapier, Zoho Flow
Q. What level of support does Basecamp offer?
Basecamp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Basecamp.
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- Task Management Software
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- Team Communication Software
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