--- description: Learn more about PawnMaster. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PawnMaster Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Retail Management Software](/directory/198/retail-management/software) > [PawnMaster](/software/9928/pawnmaster) # PawnMaster Canonical: https://www.getapp.com.au/software/9928/pawnmaster Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/9928/pawnmaster?page=2) > PawnMaster Classic by Bravo Store Systems is the optimal selection for pawnshops in search of an on-premise point of sale solution. > > Verdict: Rated **4.0/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 19 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bravo Store Systems - **Location**: Las Vegas, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: USD 150.00 - **Pricing model**: Per Feature - **Pricing Details**: Starts at $150/mo. - **Target Audience**: Self Employed, 2–10 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, Mexico, New Zealand, South Africa, United Kingdom, United States ## Features - API - Accounting - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - Biometrics - CRM - Cash Management - Categorisation/Grouping - Check Advance - Check Cashing - Compliance Management - Credit Card Processing - Customer Database - Customer History - Email Marketing - Employee Management - Inventory Management - Inventory Tracking - Jewelry Management ## Support Options - Email/Help Desk - Phone Support ## Category - [Retail Management Software](https://www.getapp.com.au/directory/198/retail-management/software) ## Related Categories - [Retail Management Software](https://www.getapp.com.au/directory/198/retail-management/software) - [Pawn Shop Software](https://www.getapp.com.au/directory/1083/pawn-shop/software) - [Retail POS Systems](https://www.getapp.com.au/directory/1603/retail-pos-system/software) - [Consignment Software](https://www.getapp.com.au/directory/1285/consignment/software) ## Alternatives 1. [Epos Now](https://www.getapp.com.au/software/106871/epos-now) — 3.8/5 (713 reviews) 2. [Bravo Store Systems](https://www.getapp.com.au/software/115267/bravo-pawn-systems) — 4.6/5 (38 reviews) 3. [CashFootprint Point-of-Sale](https://www.getapp.com.au/software/2054099/cashfootprint-point-of-sale) — 4.8/5 (74 reviews) 4. [QuickBooks Enterprise](https://www.getapp.com.au/software/115227/quickbooks-enterprise) — 4.5/5 (20614 reviews) 5. [Fishbowl](https://www.getapp.com.au/software/101989/fishbowl) — 4.2/5 (1087 reviews) ## Reviews ### "The bets Pawn Shop Software in the USA" — 5.0/5 > **Roger** | *16 April 2019* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and EXCELLENT customer service\! > > **Cons**: Some parts are a little un-intuitive but nothing to worry about. > > We have been running Pawnmaster for 4 years now and have to say we LOVE it ----- ### "Best decision I ever made for my \#goldenballs\! Don't waste $ trying to polish any other old system." — 5.0/5 > **Jeni-Lei** | *4 August 2017* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Customer Support ... I knew when I first saw the software it is what I wanted my little shop to have but I didn't think I was big enough nor could I afford it. Now I know I should have started with PawnMaster because my business would be more than just a little shop with big dreams. Over 28 years with trying to get three different systems to run my business and keep me competitive was a waste of money. Had I purchased PawnMaster this old girl wouldn't be trying to learn new tricks but at least the trick is easy to use and the spotters (Customer Support) can handle my flips. Every week we implement a new Feature or Functionality that put us one step closer to moving ahead of not just the pawn competition but the retailers too. Quality- I haven't had a single issue with the software and they even worked with me to help it work on some of my old equipment. Ease of Use -- Each of us has a different learning curve but their Customer Support helped me set up the system with the features I needed for my business. This means that my employees weren't flying blind trying to figure out how things worked and if they had a question Customer Support was right there. Value for Money- Put a price on being more efficient, put a price on customer retention and incentives with the rewards program and many other Features. Looking forward to expanding and growing my revenue and business with the Quality Support system of PawnMaster and the DataAge team\! > > **Cons**: I have to be here to run it, LOL, just kidding. I haven't found a real down side yet. I am thankful the sales representative didn't give up on me even after over a year of calling. I am thankful they helped me find options and funding to get the system and make it work for me. The downside has been my stubbornness at not accepting that the change would save and make me money. The thing I like "least" about this software is that some people reading this will still not be convinced that my \#goldenballs aren't just trying to con them. > > Increased productivity and employee efficiency, customer retention, continued business revenue and growth, peace of mind being able to access customer support. Going home an hour earlier at night because I'm not stuck doing paperwork that the system now keeps me compliant on. BTW this survey doesn't list my Industry. I am a PawnBroker so I'm not just Retail, I'm not just a Lending or Financial Institution, I'm not just Firearms or Jewelry, I'm not just.... I have the biggest \#goldenballs and my industry sports three of them because our history is rich and listed in scrolls before Christ. My class, My Industry, is Pawn Broker. ----- ### "not user friendly" — 1.0/5 > **mike** | *17 February 2018* | Retail > > **Pros**: customer service talks with great respect and courtesy. The reports are very useful and specific to certain info. Thats all I have for Pros. > > **Cons**: Im surprised my mouse has not wore out. It is increadable how many clicks you have to make in order to do something. It takes me 10 clicks of the mouse just to upload to the DOJ. Log in log out is a pain when you have to find something in the system.I had 6 months of issues in the beginning. I went through every upper level tech. Lost a few amount trying to get the settings right. I asked multiple times for a free printer as compensation, and they said that couldn't be done. Whenever they fix a problem, you have to watch that they didn't accidentally change things. One time they fixed my system, later on that day I noticed the ticket writing fee was lower.The data transfer came with a lot of bugs. One time, I had 4 people working on a problem and the final outcome was an "ANOMALY", no one knew what happened. Callbacks are 50/50, many times I had to call them back and see what was going on. My account manager doesn't always respond to my emails, not that he responds late, he just doesn't respond at all. Unless your computer is dead in the water, good luck on an immediate callback. I put in a request for a small fix, tech called, the line was disconnected. Waited for an immediate callback and nothing. Today is Saturday, I will have to wait another few days before I call back. This happened before, I gave up and called after 2 days of waiting. I hate it when they give me the run around from tech to tech. If the first tech doesn't know, he passes it off to someone else. Then I have to start all over explaining what the problem is. I went through 4 techs one day, all scratching their heads. In the end, I had all four together on the phone trying to figure out what was wrong. That is when I had the "ANOMALY." > > all I wanted was a free Godex jewelry label printer as compensation for 6 months of trouble and financial loss. I felt I was done wrong by being pushed around, the printer would have made me feel appreciated as a new customer. Everyone, keep a eye out for my youtube video about all my system's problems. ----- ### "Pawn Master" — 5.0/5 > **David** | *22 December 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: This software is so easy to learn and use. Very easy to access all my files and reports. In 25 years we have not found a single problem with this system. Employees find it very easy to their jobs without mistakes. > > **Cons**: For us, we found no problems with the software over the years. If anything arose, a phone call was all that was need. > > Without PawnMaster we would not have survived the past 25 years. The ease of use of the reports available are unbelievable. With just a couple keystrokes, I can access anything needed. I would recommend PawnMaster to any Pawnshop new or old. Tech support is stellar with friendly techs to help and solve any issue quickly. With the ease of using PawnMaster your business will strive. ----- ### "Great software" — 5.0/5 > **Lori** | *30 January 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The report menu and management menu are a huge help. There is quite a learning curve and we still are learning everyday what we to use to help run our store but customer service and the online tutorials are a great help. A big advantage is you can pick and choose what best fits your store operation when setting up your software and always contact Pawnmaster if change is necessary in the future. > > **Cons**: Some areas of the software need work as far as user friendly - with not being a computer tech savvy person it can be overwhelming making sure you are doing the function correctly but again the customer service we have found is very helpful but a bit slow to respond some days. > > I trust Pawnmaster. I do not understand how some stores function in this day and age with not using software. As long as we have our store we are staying with Pawnmaster ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/9928/pawnmaster?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/9928/pawnmaster) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data