MySurveyLab

MySurveyLab

Survey software and questionnaire tool

5/5 (2 reviews)

MySurveyLab Overview

MySurveyLab is professional survey software for any size of business, non-government organizations and professionals. MySuveyLab is survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales or employee insights, MySurveyLab can be used collaboratively for any size team.

MySurveyLab understand the power of teamwork and users can work in a team, assign roles and access rights for surveys and tests. The cloud-based app provides HTTPS / SSL surveys encryption, password strength verification, security policy management and event logs so that businesses can track operations on your account and ensure security.

Any type of devices can be used for MySurveyLab surveys including pc, laptop, tablet or mobile. Full
responsiveness of surveys enables automatic adaptation to device screen of any proportions. The cloud-based app also supports a range of languages, including right-to-left written languages like Arabic, Hebrew or Persian (Farsi).

21 different question types are available in MySurveyLab, including advanced ones like Matrix, NPS / NPS2, rating, upload file, hot spots or heat maps in order to help businesses create custom forms adapted to their needs. Users are able to adjust survey themes to their branding. They can choose survey colours, fonts, buttons to meet business needs. Logos can also be added, as well as redirections and custom survey URL.

With MySurveyLab you can analyze survey results in a real-time, create cross-tab reports, compare segments, filter and download results in any format (CSV, Excel, SPSS, PDF, PowerPoint).

MySurveyLab provides access to one of the biggest online survey panels, with over 50 million panellist in 80 countries including Cint, Research Now, MyPanelLab and iWadi to deliver the best sample quality.

Pricing

Starting from
USD 29.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 21 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

MySurveyLab Reviews

Overall rating
5/5
100% positive reviews
2
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Artur P.

mySurveyLab - flexible and very intuitive tool

Reviewed on 15/06/2016
Review Source: Capterra

mySurveyLab offers a very well prepare suite that contain questioner creation, communication with respondents and statistic tool.

mySurveyLab has helped us a lot to run smoothly and efficiently feedback exercises and collect data in many projects we run for our clients.

Pros

mySurveyLab is easy to use and very intuitive tool

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Joanna L.

User friendly app, great support

Reviewed on 17/06/2016
Review Source: Capterra

It's a very useful tool. This app is easy in use, the interface is user friendly and the support is very kind and helpful.

Pros

great user support, great multi-language surveys

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

MySurveyLab Pricing

Starting from
USD 29.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

MySurveyLab provides subscription plans to suit everyone needs. Prices range from $29-$149 a month. Students get 50% off. Test any plan for 14 days for FREE.

Starter: $29/month includes 1000 responses per month.

Standard (for small companies): $39/month includes 2500 responses per month.

Professional (for professionals and mid-size companies): $149/month includes unlimited responses.

Enterprise plans are also available with unlimited responses included. Contact MySurveyLab for a pricing quote.

MySurveyLab Features

  • API
  • Automatic Notifications
  • CRM Integration
  • Contact Database
  • Custom Fields
  • Customizable Branding
  • Data Import/Export
  • Email Integration
  • Reminders
  • Social Media Integration
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Calendar Management
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Electronic Payments
  • Mobile Integration
  • Reporting & Statistics

Additional information for MySurveyLab

Key features of MySurveyLab

  • 360 degree feedback
  • Advanced response collection (email, web, popup, web widget)
  • Advanced skip logic
  • Application integration
  • Authentication
  • Automatic notifications
  • Automatic reminders
  • Branching
  • CRM integration
  • Collaboration tools
  • Complete survey branding control
  • Conditional logic
  • Contact database
  • Content filtering
  • Cross tab reports
  • Custom fields
  • Custom forms
  • Customizable branding
  • Customizable questions
  • Data import/export
  • Drag & drop interface
  • Email integration
  • Email invitations & reminders
  • Email notifications
  • Enhanced security (HTTPS/SSL)
  • Event triggered actions
  • Export survey results (SPSS, Excel, PDF, PowerPoint, csv)
  • Feedback automation
  • Feedback collection
  • Filtered views
  • Graphical data presentation
  • Market research
  • Mobile surveys
  • Multi-channel distribution
  • Multi-language
  • Multi-language support (right-to-left, Unicode)
  • Multi-user support
  • Multiple user accounts
  • Online and mobile surveys, questionnaires, tests and forms
  • Process control
  • QR Codes
  • Question library
  • Real time analytics
  • Real time reporting
  • Real-time reports
  • SMS integration
  • SMS surveys
  • SSL security
  • Slack integration
  • Social media integration
  • Survey management
  • Surveys & feedback
  • Third party integration
  • Trend analysis
  • Website integration
  • Zendesk integration

Benefits

  • Design custom online surveys in seconds with an unlimited number of questions.

  • Surveys can be optimized for laptops, PCs, tablets, and smartphones so that surveys can be completed on the go.

  • Custom branding can be added to all surveys including logos, colors, custom redirects, and fonts.

  • Responses can be collected from a range of channels including email, SMS, web widgets, Facebook, Twitter, and more.

  • Users can ensure data security with HTTPS / SSL encryption, and password protected surveys.

  • MySurveyLab FAQs

    Below are some frequently asked questions for MySurveyLab.

    Q. What type of pricing plans does MySurveyLab offer?

    MySurveyLab offers the following pricing plans:

    Starting from: USD 29.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    MySurveyLab provides subscription plans to suit everyone needs. Prices range from $29-$149 a month. Students get 50% off. Test any plan for 14 days for FREE.

    Starter: $29/month includes 1000 responses per month.

    Standard (for small companies): $39/month includes 2500 responses per month.

    Professional (for professionals and mid-size companies): $149/month includes unlimited responses.

    Enterprise plans are also available with unlimited responses included. Contact MySurveyLab for a pricing quote.

    Q. What are the main features of MySurveyLab?

    MySurveyLab offers the following features:

    • 360 degree feedback
    • Advanced response collection (email, web, popup, web widget)
    • Advanced skip logic
    • Application integration
    • Authentication
    • Automatic notifications
    • Automatic reminders
    • Branching
    • CRM integration
    • Collaboration tools
    • Complete survey branding control
    • Conditional logic
    • Contact database
    • Content filtering
    • Cross tab reports
    • Custom fields
    • Custom forms
    • Customizable branding
    • Customizable questions
    • Data import/export
    • Drag & drop interface
    • Email integration
    • Email invitations & reminders
    • Email notifications
    • Enhanced security (HTTPS/SSL)
    • Event triggered actions
    • Export survey results (SPSS, Excel, PDF, PowerPoint, csv)
    • Feedback automation
    • Feedback collection
    • Filtered views
    • Graphical data presentation
    • Market research
    • Mobile surveys
    • Multi-channel distribution
    • Multi-language
    • Multi-language support (right-to-left, Unicode)
    • Multi-user support
    • Multiple user accounts
    • Online and mobile surveys, questionnaires, tests and forms
    • Process control
    • QR Codes
    • Question library
    • Real time analytics
    • Real time reporting
    • Real-time reports
    • SMS integration
    • SMS surveys
    • SSL security
    • Slack integration
    • Social media integration
    • Survey management
    • Surveys & feedback
    • Third party integration
    • Trend analysis
    • Website integration
    • Zendesk integration

    Q. Who are the typical users of MySurveyLab?

    MySurveyLab has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does MySurveyLab support?

    MySurveyLab supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does MySurveyLab offer?

    MySurveyLab has the following pricing plans:

    Free, Subscription

    Q. Does MySurveyLab support mobile devices?

    MySurveyLab supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does MySurveyLab integrate with?

    MySurveyLab integrates with the following applications:

    Dropbox, Google Analytics, LiveChat, Mailchimp, SALESmanago, Salesforce Sales Cloud, Slack, Zendesk, Zendesk

    Q. What level of support does MySurveyLab offer?

    MySurveyLab offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support