Mavenlink

Mavenlink

Project Management, Resource Planning, & PSA software

4.2/5 (350 reviews)

Mavenlink Overview

What is Mavenlink?

Mavenlink is a software as a service (SaaS) project-delivery system that automates business best practices for creative and professional service providers. With one platform to manage the entire customer lifecycle from proposal to invoicing, users can improve business outcomes and successfully manage and scale people, projects, and profits.

Single source of truth: Mavenlink centralizes project management, project accounting, and custom reporting into a solution known as Professional Services Automation (PSA). Mavenlink’s cloud application provides a single workspace for executives, project managers, team collaborators, and contract resources. This includes powerful features for collaboration, file sharing, time and expense tracking, resource scheduling, and more.

Move the levers that drive performance: Mavenlink helps organizations optimize utilization rates, improve margins, accelerate cash collection and accurately predict future work and revenue. The application’s optional enterprise-grade Business Intelligence (BI) layer, Mavenlink Insights, offers expert-built dashboards and custom reporting for project health and profitability. Mavenlink Insights enables organizations to build unlimited custom reports in only a few clicks; this includes the ability to look at key business metrics by specific drill-downs.

Create connections between business systems to unite teams and processes: Thanks to strategic integrations with leading CRM and accounting solutions (including Salesforce, Intacct, and QuickBooks), Mavenlink customers can build a unified platform for planning, delivering, and recognizing revenue related to services delivery across their entire business lifecycle.

Designed by services experts, for services experts: Mavenlink’s customers include consulting firms, marketing agencies, IT services, and other professional services providers. Typical clients are growing companies that need a software solution to successfully manage client demand with maximized profitability at scale. Mavenlink clients reside in more than 100 countries at both public and private companies.

Mavenlink Overview

Cost

Starting from
USD 19.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Teams: Collaborative Task Management
$19/month for five users, additional users $4/month (paid annually)

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.


Mavenlink Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
English

Screenshots

Mavenlink screenshot: The Project Delivery Cloud
Mavenlink screenshot: The Project Delivery Cloud Mavenlink screenshot: Interactive Gantt Charts Mavenlink screenshot: Testimonials Mavenlink screenshot: Cloud-based Project Management & Resource Planning Mavenlink screenshot: Visual Master Planning Mavenlink screenshot: Project Accounting Mavenlink screenshot: Project Management Mavenlink screenshot: Project Collaboration Mavenlink screenshot: Project Health Mavenlink screenshot: Time and Expense Tracking

Mavenlink Reviews

Mavenlink Reviews

Overall rating
4.2
/
5
Excellent
170

Very good
128

Average
33

Poor
11

Terrible
8

Value for Money
4
Features
4.1
Ease of Use
4
Customer Support
4.3
85% recommended this app
Mike C.

Awesome platform that's only getting better

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.


Mackenzie P.

A steep learning curve

Mavenlink is not a bad service. it does keep everything you need to manage a project in one place, as well as help you track hours spent on various tasks within projects and organize a timeline. It is somewhat difficult to use and difficult to learn how to use - I don't find it very user friendly or intuitive. I'm still getting over this learning curve, since I'm new to using the software, and will likely find that it becomes easier over time. At least I really hope it does.


Grace W.

Quick communication

Great and very easy to navigate. I can send messages quick and get responses just as quick.


Josh R.

One of the weaker project management tools out there. I wouldn't recommend this product.

The ability to see my project list at a glance, although this product is plagued with poor support and ultra slow development.


Danielle P.

A Robust Must-Try for Service-Based Orgs!

ML has helped my organization to clearly define accountability and responsibilities. Additionally, it allows for project profitability to be easily found without having to compile data from multiple sources.


Mike C.
Industry: Marketing & Advertising
Company size: 51-200 Employees

Awesome platform that's only getting better

Used Daily for 1+ year
Reviewed on 31/10/2019
Review Source: Capterra

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data.

Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available.

In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed.

The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Mackenzie P.
Industry: Public Relations & Communications
Company size: 13-50 Employees

A steep learning curve

Used Daily for 1-5 months
Reviewed on 08/08/2019
Review Source: Capterra

Mavenlink is not a bad service. it does keep everything you need to manage a project in one place, as well as help you track hours spent on various tasks within projects and organize a timeline. It is somewhat difficult to use and difficult to learn how to use - I don't find it very user friendly or intuitive. I'm still getting over this learning curve, since I'm new to using the software, and will likely find that it becomes easier over time. At least I really hope it does.

Pros

Mavenlink is a great way to keep track of everything you need for multiple projects across various areas. Budget burn is clear to see, it's easy enough to add and message people on a project. Easy enough to track time, develop timelines, break projects down into tasks, etc. Good for very type A people who like to extremely organize everything.

Cons

It creates a lot of work for project managers. A lot goes into designing a project and filling it out, which is very time consuming. There is also a steep learning curve, especially if you are adapting to Mavenlink after being used to different systems. The trainings were somewhat helpful, but long, boring and repetitive. While it does keep everything in one place, it is difficult to adapt to using it where you would have used email, Skype messenger, google docs, etc. especially if you're working with colleagues who are not so technologically savvy.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

Grace W.
Industry: Marketing & Advertising
Company size: 51-200 Employees

Quick communication

Used Daily for 2+ years
Reviewed on 10/04/2020
Review Source: Capterra

Great and very easy to navigate. I can send messages quick and get responses just as quick.

Pros

During these trying times and WFH the Mavenlink has made my life so much more easier to communicated with my peers.

Cons

So far, I have had no issues. Everything in Mavelink has been working smoothly. Keep up the good work!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Josh R.
Industry: Computer Software
Company size: 13-50 Employees

One of the weaker project management tools out there. I wouldn't recommend this product.

Used Daily for 1+ year
Reviewed on 25/11/2017
Review Source: Capterra

The ability to see my project list at a glance, although this product is plagued with poor support and ultra slow development.

Pros

The UI is simple to use most of the time. It's easy to see your projects listed out, even though the organization tools are pretty weak.

Cons

The software is slow. Updates happen at a snails pace. Our team worked directly with the development team at Mavenlink and their process is just plain slow. The program is bogged down and sluggish. It lacks sub-tasks beyond 5 layers, the estimating feature is a joke and they only just recently implemented a basic WYSIWYG in the activity section. You also can't undo activity unless you go back to the feed. Talk to PMs who actually use this product!

Response from Mavenlink

Thank you for your insight and feedback regarding your experience. We have forwarded your feedback to our product team and will continue to strive to do better. Your CSM has reached out out to you to learn more and continue to advocate on your behalf, regarding these product enhancements and all your concerns. We look forward to continue to working closely with you regarding your experience. Have a nice day and happy holidays.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Danielle P.
Industry: Management Consulting
Company size: Self Employed

A Robust Must-Try for Service-Based Orgs!

Used Daily for 2+ years
Reviewed on 10/02/2020
Review Source: Capterra

ML has helped my organization to clearly define accountability and responsibilities. Additionally, it allows for project profitability to be easily found without having to compile data from multiple sources.

Pros

I believe that the best part of Mavenlink is that it's an all-in-one program. One could use this for the day-to-day management of their projects without having to use outside programs. It combines project management, resource management, budget management, estimating, time-tracking, reporting and so much more.

Cons

I think the learning curve can be pretty steep. I attribute this lack of intuition to the robust nature of the service, but it could do with a revamp of the UI/UX.

I also dislike the format of the resource management. There are currently two ways to manage resources: Master Planning and Resource Planner. The two work together but are also very separate features. The entire reource management system could use an overhaul to reduce confusion and to make resource changes easier.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
7.9/10
Based on 350 user ratings
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Mavenlink Pricing

Mavenlink Pricing

Starting from
USD 19.00/month
Free Trial
Free
Subscription
Value for money

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Teams: Collaborative Task Management
$19/month for five users, additional users $4/month (paid annually)

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today!

Mavenlink Teams: Collaborative Task Management
$19/month for five users, additional users $4/month (paid annually)

Mavenlink Professional: Project Management with Financials
$39/month per user (annual contract)

Mavenlink Premier / Enterprise: Professional Services Automation

To receive accurate pricing information, contact Mavenlink directly.

Value for Money
4/5
Based on 350 user ratings
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Mavenlink Features

Mavenlink Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Tracking
Third Party Integration
Timesheets
Features
4.1/5
Based on 350 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Mavenlink

Additional information for Mavenlink

Key features of Mavenlink

  • API
  • Accounting integration
  • Ad hoc reporting
  • Budgeting and forecasting
  • Business intelligence
  • CRM integration
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Critical path
  • Custom fields
  • Design management
  • Drag & drop interface
  • Estimating
  • File sharing
  • Financial reports
  • Forecasting
  • Gantt charts
  • Multiple billing rates
  • Multiple projects
  • Performance reports
  • Planning tools
  • Prioritizing
  • Profitability analysis
  • Progress reports
  • Progress tracking
  • Project Accounting
  • Project estimating
  • Project management
  • Project planning
  • Project templates
  • Project time tracking
  • Projections
  • Real time analytics
  • Real time updates
  • Resource Management
  • Resource allocation
  • Shared workspace
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timer
  • Timesheets

Benefits

Project Management:
Plan projects with multi-level Work Breakdown Structures (WBS). Interactive Gantt charts track dependencies and also perform critical path analysis. After assigning teams, managers monitor status updates in real time. They can also compare actual performance against a baseline to identify roadblocks and keep things on track.

Project Accounting:
Track time and expenses against budgeted estimates to better understand your costs in real time. Easily approve timesheets and expense reports. Then invoice each client directly from Mavenlink or through an integration with your preferred general ledger or ERP solution.

Resource Planning:
Forecast resource needs with role-based resource planning and accurate real-time utilization rates. Allocate staff with with project and task-level resource scheduling, then see who’s available to optimize your team’s utilization.

Business Intelligence:
Answer the questions that determine business performance with interactive revenue, margin, utilization, and resource analytics. Build custom reports to automate time-consuming reporting calculations.

Team Collaboration:
Streamline your team’s project delivery with a convenient, cloud-based workspace. Team members log in from anywhere to efficiently plan projects, assign tasks, share files, and post messages. Link to your Google Drive files to eliminate email attachments and version-control issues.

GetApp Analysis

GetApp Analysis

Growing a business requires more than just a good strategy and a keen financial sense. It requires the right tools. Mavenlink is a cloud-based solution that combines advanced project management, resource planning, collaboration, and financial tools into a single platform. With detailed time tracking, expense management, and budget management features, business owners can improve both productivity and profitability.

Mavenlink’s integrated business and project management software enables businesses of all types and sizes to stay in control throughout the complete lifecycle of their projects. Service businesses can take advantage of enterprise-grade software, with advanced features for team collaboration, task management, file sharing, time and expense management, and Gantt timeline management.

Setting up a Mavenlink Account

What is Mavenlink?

At its core, Mavenlink is a tool for helping businesses focus on growth. The platform’s advanced project management, financial management, timeline management, resource management, and analytics and reporting features all serve the common purpose of enabling users to run their organizations with enterprise-level efficiency.

When businesses use Mavenlink, they’re able to work together with anyone, anywhere, at any time. Using the business management software’s emerging technology, organizations are able to run more effectively. This increase in performance output tends to boost profitability, which is always a desired side effect for businesses.

Create a new template

Mavenlink Main Features

Manage Multiple Projects

When it rains, it pours. Most business professionals are expected to juggle multiple projects simultaneously, without dropping the ball with regard to the important tasks and milestones that must be met to keep clients happy.

Create a new project to get started using Mavenlink, making sure to select whether you’re the provider or the customer in a given setup. You can use project templates to quickly populate a project’s tasks, or add tasks manually. Mavenlink gives you the option to add a due date for the project, and to invite key players within your organizations who are also responsible for working on the project. Only these colleagues will be able to see the details of the project that you have uploaded.

Create a new project

Collaborate with Teammates

Mavenlink centralizes and prioritizes conversations, activities, and tasks within a unified platform, which means business users can spend more time communicating with one another and less time struggling to stay organized.

Post a message in your Activity Stream to collect contributions from teammates who are working together with you on a project. Mavenlink gives you the option to view all your projects in a global feed or view projects individually in separate project feeds. In addition to posting written comments, you can also attach Google files or upload your own files within an Activity Stream.

Post comments in the Activity Stream

Prioritize Tasks

Tasks are an incredibly important part of collaborative work, which is why Mavenlink developed a series of task management features for its users. Drag-and-drop prioritization allows companies to re-order tasks based on the level of importance or in order of due dates. Meanwhile, time and budgets are also tracked and reported on the task level.

Click on the Task Tracker tab to view the tasks that have been set up for a specific project you’re working on. In addition to creating basic tasks with due dates and tags, you can create subtasks that add granularity to project tasks and deliverables. Mavenlink allows you to sync your tasks into a convenient location with Google Tasks, as well.

Prioritize tasks by level of importance

Use Gantt Charts

Gantt charts allow businesses to create dependencies between tasks. The visual timelines that users create by enabling Gantt charts help organizations get a better handle on where various projects stand in relation to one another. Gantt charts are especially useful for identifying resources, tasks, and dates at the beginning of a project.

View your Gantt charts to quickly assess the status and progress of any project you’re affiliated with. From the Gantt View, you can define how two tasks are related to one another, and you can assign dependencies. When a project timeline or scope changes, Mavenlink’s “Cascade Changes” feature automatically adjusts all dependent tasks to reflect the changes that have been made.

Mavenlink's Gantt charts

Mavenlink Integrations

Mavenlink offers a number of integrations with popular providers. The integrations most frequently taken advantage of by Mavenlink users are those with JIRA, Infusionsoft, FogBugz, QuickBooks Online, Google Apps, PayPal, Salesforce, and Zendesk.

Mavenlink Pricing

In addition to a free trial plan, Mavenlink offers two tiers of pricing. Organizations that opt for Team accounts can expect to pay $4 per user, per month. Larger businesses will want to consider Premier accounts, with custom pricing options.

Mavenlink Bottom Line

  • Combines project management, resource planning, collaboration, and financial tools.

  • Helps service businesses improve productivity and profitability.

  • Detailed time tracking, expense management, and budget management features.

  • Group collaboration encourages colleagues to stay on task.

  • Allocate resources to tasks and deliverables.

Mavenlink FAQs

Mavenlink FAQs

Below are some frequently asked questions for Mavenlink.

Q. What type of pricing plans does Mavenlink offer?

Mavenlink offers the following pricing plans:

Starting from: USD 19.00/month

Pricing model: Free, Subscription

Free Trial: Available

Mavenlink offers several plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try any plan for free today! Mavenlink Teams: Collaborative Task Management $19/month for five users, additional users $4/month (paid annually) Mavenlink Professional: Project Management with Financials $39/month per user (annual contract) Mavenlink Premier / Enterprise: Professional Services Automation To receive accurate pricing information, contact Mavenlink directly.

Q. What are the main features of Mavenlink?

Mavenlink offers the following features:

  • API
  • Accounting integration
  • Ad hoc reporting
  • Budgeting and forecasting
  • Business intelligence
  • CRM integration
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Critical path
  • Custom fields
  • Design management
  • Drag & drop interface
  • Estimating
  • File sharing
  • Financial reports
  • Forecasting
  • Gantt charts
  • Multiple billing rates
  • Multiple projects
  • Performance reports
  • Planning tools
  • Prioritizing
  • Profitability analysis
  • Progress reports
  • Progress tracking
  • Project Accounting
  • Project estimating
  • Project management
  • Project planning
  • Project templates
  • Project time tracking
  • Projections
  • Real time analytics
  • Real time updates
  • Resource Management
  • Resource allocation
  • Shared workspace
  • Task management
  • Task planning
  • Task scheduling
  • Task tracking
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timer
  • Timesheets

Q. Who are the typical users of Mavenlink?

Mavenlink has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Mavenlink support?

Mavenlink supports the following languages:

English

Q. What type of pricing plans does Mavenlink offer?

Mavenlink has the following pricing plans:

Free, Subscription

Q. Does Mavenlink support mobile devices?

We do not have any information about what devices Mavenlink supports

Q. What other apps does Mavenlink integrate with?

Mavenlink integrates with the following applications:

APIANT, Azuqua, Bitium, Cyfe, Hubstaff, QuickBooks, QuickBooks Online, Time Doctor, VisitorTrack, Zoho Flow

Q. What level of support does Mavenlink offer?

Mavenlink offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials