Workfront Overview
What is Workfront?
Workfront is an enterprise work management platform that helps people do their best work and companies to operate with more precision and accuracy. By centralizing all work in one system, teams can move faster, identify potential roadblocks, and deliver more work on time and on budget. Workfront helps orchestrate critical work across teams, departments, and even geolocations. Leaders can drive strategy while people can see how their work ties to the mission-critical initiatives of the business. When work is in one platform, leaders can see the capacity of their teams and the backlog of work that needs to get done. Initiatives are resourced appropriately and discussions about work priority are informed by data instead of hunches. Because Workfront is connected to over 150+ enterprise applications, people can continue to complete their work in the tools they use- Adobe, Jira, Salesforce, ServiceNow- without sacrificing one place to view the status of a project. Work managers are able to monitor the progress of their initiatives without status meetings or emails, and people are able to update their tasks and collaborate with their peers in one place. Workfront provides the tools people need to focus on the right work, allows people to produce their best work, and helps teams delivery work on time so companies can stay successful and competitive in a digital world.Workfront Overview
Pricing
Pricing options
Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.
Workfront Features
Screenshots
Workfront Reviews
Workfront Reviews
PMO take on Workfront
I am a champion of Workfront for my company, although I am a SME/admin and not responsible for the day to day Workfront use, it was a great experience begin involved in the implementation and owning one of the workstreams. Workfront lets you become a SME and get to know the system so easily, without constantly changing it (or providing straight forward changes that do not interrupt your day to day work.
Big Fan
I started as a planner and then got promoted to a Marketing Project Manager and became the System Admin.
Over time I've noticed people staying on track of their assignments better and knowing overall deadlines. Also all communication for the project lives in one place for everyone on the project, so you don't have to be worried about falling out of the loop via emails like before. User adoption is up thanks to great boot camp training for me as a system admin.
Workfront
Workfront is our go-to. We have someone needing something we send them to submit their need through Workfront. IF someone needs to review or approval something, we send it through Workfront. That way we have a trail of information of why we did the things we did or went with the project(s). Its the paper trail. It also took us from having 2-3 hour long status meetings every week to one 30 minute meeting sometimes every week or so. We can summarize much better than running through a multiple page document spreadsheet. It has saved us time and sanity.
My favorite project management system by miles
I've used Workfront with three different companies over the last five years. I've been able to use Workfront to help cut campaign request, approval and building in half, to solve the "everything through email" issue and to manage an extremely high volume of request from internal, external and disparate teams in a large organization that is change resistant. It's been meldable, helpful and honestly fun to learn and grow with Workfront as a company and as a system.
Sys Admin User
We use the tool to manage all website development projects (tasks, assignments, schedule, LOE, performance reporting, team management, etc.) time logging, Agile burndown, Kanban, employee tracking, and billing; pretty much every aspect of our business.
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PMO take on Workfront
Pros
Going from using four different platforms to manage the intake, planning and execution of projects
(ServiceNow, excel, Smartsheet and Microsoft Project) down to 1 single platform has been a life saver for the teams that I am on for my company. We were able to train our submitters on one system, built our own workflows, and then turned around and trained our PM's on the same system. One Pro I love is that we can make changes and enhancements on the drop of a hat (well, with planning and thought ahead of time), versus ServiceNow, where it took us 2-3 minutes to simply change a field name. I also enjoy the time and attention that Workfront has given to my company, they listen well and problem solve along side us, not just for us,
Cons
We are still in the Legacy Resource Planner because we have set up our job roles for each team, so the legacy system lets us set capacity estimates when planning projects (for example, Our Integration team is all under Integration job role, but we allocated 10% of their time in our resource planner towards discretionary projects, which allows us to better plan and prioritize this huge bucket of work). There is no way for us to set capacity %'s for job roles in the new system, without creating new job roles.
Big Fan
I started as a planner and then got promoted to a Marketing Project Manager and became the System Admin.
Over time I've noticed people staying on track of their assignments better and knowing overall deadlines. Also all communication for the project lives in one place for everyone on the project, so you don't have to be worried about falling out of the loop via emails like before. User adoption is up thanks to great boot camp training for me as a system admin.
Pros
I really like the organizational elements. Building templates takes a lot of time, but once they're built, it makes it easy for bulk editing and converting requests into projects. When it was first implemented, the company wasn't on board outside of the Marketing department. After attending Admin Boot Camp, I created a staff training program and now user adoption is much higher.
I especially love the legacy of projects. You can refer to previous years for recurring events/projects.
Your support team is very nice and professional. Lately your team has offered calls after submitting tickets which I greatly appreciate it. It makes it much clearer on both ends.
Also love that all documents, updates, etc. live in one place and not in dozens of offline emails!
Cons
The new Home isn't fantastic. There are still a lot of limitations, so the number of clicks are still the same as the legacy version. For example, if they want to refer to a document in the task, they have to click into the task. Also, there's difficulty in seeing all updates made in the task so if you need to reply to a thread, you can't do it. At least our users can't.
Workfront
Workfront is our go-to. We have someone needing something we send them to submit their need through Workfront. IF someone needs to review or approval something, we send it through Workfront. That way we have a trail of information of why we did the things we did or went with the project(s). Its the paper trail. It also took us from having 2-3 hour long status meetings every week to one 30 minute meeting sometimes every week or so. We can summarize much better than running through a multiple page document spreadsheet. It has saved us time and sanity.
Pros
I am able to add all my projects and tasks into one location so that my team is aware of what I am working on and my clients can see where their project stands. This is very helpful in case something happens, we often say, if we get hit by "the bus" someone will know where my project is and what to do next.
Cons
It was a rough start. The account rep(s) that we have had were not very good at making sure we were happy as a customer or if we had a need. Since we got our remote system admin, it has been amazing. We love our rep!
My favorite project management system by miles
I've used Workfront with three different companies over the last five years. I've been able to use Workfront to help cut campaign request, approval and building in half, to solve the "everything through email" issue and to manage an extremely high volume of request from internal, external and disparate teams in a large organization that is change resistant. It's been meldable, helpful and honestly fun to learn and grow with Workfront as a company and as a system.
Pros
I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.
Cons
I don't really have a ton of complaints if the system is configured well. Maybe that there are too many features? It can be a lot to wrap your head around but if you have the time to get to know it it is irreplaceable.
Sys Admin User
We use the tool to manage all website development projects (tasks, assignments, schedule, LOE, performance reporting, team management, etc.) time logging, Agile burndown, Kanban, employee tracking, and billing; pretty much every aspect of our business.
Pros
-The ability to customize the software to fit within your business operations. It's not a one size fits all where you have to modify company operations to fit within like other PM software.
-The reporting functionality and the ability to build custom reports
-Once you learn how to use it and get to know the intricacies, textmode is AMAZING! It allows you to build very custom reports, templates, fields, calculations, etc. to meet the needs of your business.
-The support team is great! Having a dedicated support contact with standing weekly 30-minute meetings has been very helpful. Additionally, the "consulting hours" come in very handy when there are items that myself or other system experts within my company can't figure out because they are able to use their knowledge and expertise to get us what we need.
Cons
-We submit enhancement ideas or tickets to the product team and feel like they always just get lost in the shuffle. There are a lot of things that we could use but I guess other companies or Workfront don't see the value so our ideas are very slow to be added to their Product Roadmap or come to market.
-It's not the cheapest on the market, that's for sure.
-There is somewhat of a learning curve for new employees at my company trying to learn the software just because it is SO powerful.
-There could be better integrations, specifically with Git.
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Workfront Pricing
Workfront Pricing
Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.
Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.
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Workfront Features
Workfront Features
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Categories
Categories
Videos and Tutorials
Videos and Tutorials
Additional information for Workfront
Additional information for Workfront
Key features of Workfront
- API
- Anti spam
- Approval process control
- Archiving & retention
- Assignment management
- Assignment tracking
- Audit trail
- Auditing
- Automatic notifications
- Budget control
- Budgeting
- Burndown charts
- Calendar management
- Capacity planning
- Client management
- Collaboration tools
- Collaborative review
- Collaborative workspace
- Compliance management
- Configurable reporting
- Configurable workflow
- Custom development
- Custom fields
- Custom forms
- Customizable branding
- Dashboard creation
- Data import/export
- Data visualization
- Deadline tracking
- Disaster recovery
- Document management
- Drag & drop interface
- Due date tracking
- Email integration
- Filtered views
- Gantt charts
- HTML5 technology
- Help desk tracking
- IT / software projects
- Microsoft Outlook integration
- Milestone tracking
- Permission management
- Planning tools
- Portfolio management
- Prioritizing
- Process improvement
- Product integration
- Productivity reporting
- Progress tracking
- Project dashboard
- Project management
- Project templates
- Project time tracking
- Project tracking
- Project workflow
- Projections
- Real time data
- Real time monitoring
- Real time reporting
- Real time updates
- Reporting & statistics
- Request routing
- Role-based permissions
- Search functionality
- Secure data storage
- Security & encryption
- Storyboarding
- Task management
- Task planning
- Task scheduling
- Third party integration
- Time & expense tracking
- Time tracking by project
- Timesheet management
- Timesheets
- Version control
- Workflow management
Benefits
GetApp Analysis
GetApp Analysis
More than just a basic project management application, Workfront is a complete enterprise work management solution. Designed for mid-market and enterprise-level organizations, Workfront offers users robust PPM capabilities that allow to be managed from the top down, while also providing the ease of use and team collaboration capabilities that support work management from the bottom up.
Workfront encompasses all work, including planned and unplanned work, for technical users and business stakeholders, running all the way from initial requests through final reports. Among Workfront’s most innovative high-level features are project and portfolio management, resource management, workflow and automation, request management, approvals, notifications and updates, social collaboration, document management, reports and dashboards, time tracking, mobile access, and Agile project management capabilities.
What is Workfront?
Workfront provides organizations with a unified work environment where individuals and teams can connect across the work lifecycle. Workfront provides its users with complete project visibility, along with reporting tools for executives, stakeholders, and project managers.
The grass roots work management approach that Workfront utilizes is growing in popularity, as organizations of all sizes begin realizing the power of using a single system of engagement. In addition to facilitating project planning and management, Workfront enables the execution of all kinds of formal and ad hoc work using any methodology, including Waterfall, Agile, and a mix of the two.
By combining these benefits together with a variety of social collaboration features, Workfront has been able to design a solution that serves as an alternative to the disconnected tools that many organizations are accustomed to using.
Workfront Main Features
Agile Project Management
Workfront enables teams to work however they want, utilizing any methodology, including Agile, Waterfall, or a mix of the two. Die-hard Agile devotees can rely on Workfront to blend their chosen methodology with the convenience of an enterprise work management system.
Workfront’s Agile project management module combines the benefits of an Agile platform, while eliminating the communication barriers that often trip teams up. Workfront stands apart from competing solutions by supporting both Agile and Waterfall projects in a single product, leveraging native functionality, and at no additional cost. Most importantly, Workfront uniquely allows organizations to roll up Agile work into more traditional project plans, meeting the process needs of Agile development teams AND the data requirements of executives and business stakeholders doing milestone-based planning.
Resource Management
Resource management tools allow organizations to balance the workloads of individual employees or teams. Workfront’s Smart Assignments feature automatically suggests which employees would be best suited for specific tasks. Managers can quickly review what each employee has on his or her schedule before assigning any new projects.
See what each of your employees has on his or her plate before assigning new tasks. Enter the skills and the available time required to complete a certain task, and Workfront will quickly identify the individuals best suited for the assignment. In making these determinations, Workfront uses a combination of data and complex algorithms.
Project Management & Tasks
Projects are never static. Rather, they are living, breathing organisms that change and shift over time. Using Workfront’s project management features, groups can create task lists and assign tasks to specific individuals. Users can also view updates and issues in one, centralized place.
Using Workfront’s inline editing features, you can edit your list of tasks and adjust due dates based on realistic timelines and expectations. These changes are handled through real-time collaboration capabilities and an easy-to-use “My Work” screen, which eliminates the need for you to waste time navigating from project to project or page to page.
Custom Dashboards
With Workfront, organizations can collect data and create customized views for complete visibility. Rather than spending hours compiling data, businesses are able to leverage Workfront’s reporting capabilities to keep on top of key metrics.
Select from the more than 50 out-of-the-box reports that come included with Workfront. You can customize any report using the platform’s drag-and-drop tools. You can also tailor reports with customized views and filtering based on user permissions and roles.
Workfront Integrations
Workfront offers out-of-the-box integrations with Microsoft Outlook and document management solutions like SharePoint, Dropbox, Google Drive, Google Docs, and Box. Integration with ProofHQ is available to facilitate document review, markup, and approvals.
Workfront also features an open, RESTful API that allows partners and customers to easily integrate the application with third-party products and tools. Several of Workfront’s partners have leveraged its API to build connectors between Workfront and CRM solutions like Salesforce.com and PeopleSoft; Agile ALM tools like JIRA, and Microsoft Team Foundation Server; and ERP products like Oracle and SAP.
Workfront Pricing
Workfront offers two primary license types: Plan licenses, which include advanced functionality for project and resource managers, and Work licenses, which provide functionality for team members and individual contributors. Workfront also offers a Collaboration package that enables occasional project participants—such as executive sponsors or external contractors—to submit and track requests; review, approve, and comment on tasks and projects; and leverage helpdesk capabilities.
Customers have the option to choose the optimal mix of each license type to meet their needs and adjust the mix based on actual usage. Workfront also offers optional add-ons for things like increased storage, digital proofing, premium-level support, post-implementation consulting, data encryption at rest, and additional sandbox entitlements.
Workfront Bottom Line
- Robust enterprise work management solution
- Supports Agile and traditional Waterfall development methodologies in parallel
- Creates visibility that teams can use for prioritization, justification, and alignment
- Easy for organizations to adopt and use
- Encompasses all planned and unplanned work for technical users and business stakeholders
Workfront FAQs
Workfront FAQs
Below are some frequently asked questions for Workfront.
Q. What type of pricing plans does Workfront offer?
Workfront offers the following pricing plans:
Pricing model: Open Source, Subscription
Free Trial: Not Available
Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.
Q. What are the main features of Workfront?
Workfront offers the following features:
- API
- Anti spam
- Approval process control
- Archiving & retention
- Assignment management
- Assignment tracking
- Audit trail
- Auditing
- Automatic notifications
- Budget control
- Budgeting
- Burndown charts
- Calendar management
- Capacity planning
- Client management
- Collaboration tools
- Collaborative review
- Collaborative workspace
- Compliance management
- Configurable reporting
- Configurable workflow
- Custom development
- Custom fields
- Custom forms
- Customizable branding
- Dashboard creation
- Data import/export
- Data visualization
- Deadline tracking
- Disaster recovery
- Document management
- Drag & drop interface
- Due date tracking
- Email integration
- Filtered views
- Gantt charts
- HTML5 technology
- Help desk tracking
- IT / software projects
- Microsoft Outlook integration
- Milestone tracking
- Permission management
- Planning tools
- Portfolio management
- Prioritizing
- Process improvement
- Product integration
- Productivity reporting
- Progress tracking
- Project dashboard
- Project management
- Project templates
- Project time tracking
- Project tracking
- Project workflow
- Projections
- Real time data
- Real time monitoring
- Real time reporting
- Real time updates
- Reporting & statistics
- Request routing
- Role-based permissions
- Search functionality
- Secure data storage
- Security & encryption
- Storyboarding
- Task management
- Task planning
- Task scheduling
- Third party integration
- Time & expense tracking
- Time tracking by project
- Timesheet management
- Timesheets
- Version control
- Workflow management
Q. Who are the typical users of Workfront?
Workfront has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations
Q. What languages does Workfront support?
Workfront supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Portuguese, Spanish
Q. What type of pricing plans does Workfront offer?
Workfront has the following pricing plans:
Open Source, Subscription
Q. Does Workfront support mobile devices?
Workfront supports the following devices:
Android, iPhone, iPad
Q. What other apps does Workfront integrate with?
Workfront integrates with the following applications:
ATOMIZED, Azuqua, Bitium, Dell Boomi, Domo, Dropbox, MediaValet, Percolate, Salesforce Marketing Cloud, Widen Collective
Q. What level of support does Workfront offer?
Workfront offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
I am a champion of Workfront for my company, although I am a SME/admin and not responsible for the day to day Workfront use, it was a great experience begin involved in the implementation and owning one of the workstreams. Workfront lets you become a SME and get to know the system so easily, without constantly changing it (or providing straight forward changes that do not interrupt your day to day work.