--- description: Learn more about Docusign. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Docusign Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [Docusign](/software/9640/docusign) # Docusign Canonical: https://www.getapp.com.au/software/9640/docusign Page: 1 / 376\ Next: [Next page](https://www.getapp.com.au/software/9640/docusign?page=2) > Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale. > > Verdict: Rated **4.7/5** by 9370 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Docusign Send, sign, and manage contracts electronically from any device Integrates with popular business apps like Salesforce and Microsoft to streamline workflows Built-in analytics provide insights into contract processes and bottlenecks Complies with rigorous security standards like SOC 2 Type II, ISO 27001, and more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9370 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusign - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: USD 15.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Authentication - Autofill - Buy Side (Suppliers) - CRM - Collaboration Tools - Commenting/Notes - Completion Tracking - Compliance Management - Compliance Tracking - Conditional Logic - Configurable Workflow ## Integrations (24 total) - Adobe Acrobat Reader - Box - Dropbox Business - Gmail - Google Docs - Google Drive - Google Workspace - HubSpot CRM - LSEG Risk Intelligence - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - Microsoft Word - OneDrive - Quik\! ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.getapp.com.au/directory/281/digital-signatures/software) ## Related Categories - [Digital Signature Software](https://www.getapp.com.au/directory/281/digital-signatures/software) - [Contract Management Software](https://www.getapp.com.au/directory/518/contract-management/software) - [Forms Automation Software](https://www.getapp.com.au/directory/589/forms-automation/software) - [Proposal Management Software](https://www.getapp.com.au/directory/340/proposal-management/software) - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) ## Alternatives 1. [SignWell](https://www.getapp.com.au/software/133655/docsketch) — 4.9/5 (2708 reviews) 2. [Adobe Acrobat](https://www.getapp.com.au/software/2047082/adobe-acrobat-dc) — 4.7/5 (4224 reviews) 3. [Dropbox Sign](https://www.getapp.com.au/software/91722/hellosign) — 4.7/5 (1447 reviews) 4. [PandaDoc](https://www.getapp.com.au/software/91467/pandadoc) — 4.5/5 (1252 reviews) 5. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2899 reviews) ## Reviews ### "DocuSign– Effortless and Reliable Document Signing" — 5.0/5 > **Opeyemi** | *25 April 2026* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: The best thing about DocuSign is that it makes signing and sending documents electronically easy, saves a lot of time and processes > > **Cons**: The higher priced plans to access advanced features. Also, the interface was a bit complex at first. > > My experience with DocuSign has been largely positive, it's reliable and helps streamline workflows. ----- ### "Happy and satisfied" — 5.0/5 > **Verified Reviewer** | *23 April 2026* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: The most valuable aspect of DocuSign is its streamlined e-signature workflow, which makes it easy to send, track, and securely execute agreements from anywhere with minimal friction. > > **Cons**: The least appealing aspect of DocuSign is its pricing structure, which can become expensive as usage scales, especially for small teams or individuals. In addition, some users may find the advanced features require a learning curve, and the interface can feel a bit complex when managing more detailed workflows or integrations. > > DocuSign is generally viewed as a reliable and widely used e-signature tool. It makes it easy to send, sign, and track documents online, though some users find it a bit pricey and slightly complex for advanced workflows. ----- ### "Reliable e-signatures for real estate, but pricey for solo users" — 3.0/5 > **Kartikeya** | *11 March 2026* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Strong, widely recognized e‑signature platform that works well for leases and real estate contracts. Easy sending, tracking, and storing of signed documents reduces admin time and errors. Templates and workflow tools help standardize agreements and keep processes consistent. > > **Cons**: Pricing for single‑user and lower‑tier plans is relatively high for light/medium usage. Some advanced features are locked behind higher‑priced plans that may not be justified for small teams. > > We at Minikaal Corporation have been using DocuSign since 2019 primarily for residential lease agreements and real estate contracts, and it has become a core part of our document workflow. The platform is reliable, widely accepted in our industry, and makes it easy to get multiple parties to review and sign documents from anywhere, which saves time and eliminates paper-based delays. The interface is generally intuitive once you’re set up, templates help standardize our leases, and completed documents are stored and tracked in a way that makes compliance and record‑keeping straightforward. Turnaround times for signed leases are much faster now compared to when we relied on printing, scanning, and in‑person signatures. The main downside for us is cost at the single‑user/small team level: the personal and lower‑tier plans can feel expensive for individual users, especially when you only need a limited volume of envelopes each month. For a small property management business managing margins carefully, we would like to see more flexible or lower‑cost options for light but consistent usage. ----- ### "Docusign Review" — 5.0/5 > **Patrick** | *2 April 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Docusign is our go-to signing platform for digital, audit-ready signings. It is clean, reliable, and well-known. > > **Cons**: I don't have major gripes with it. Possibly I would like to be more easily able to input an alias for an individual signer and/or have two saved email addresses under each saved contact name. > > Overall, it is a very strong product and what I consider to be the strongest product in the industry in its class. ----- ### "Electronic signing made easy" — 4.0/5 > **Jesus** | *6 May 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Helpful and responsive when users successfully reach a representative Offers multiple channels (chat, email, knowledge base). Very intuitive for basic document signing Simple upload → tag → send workflow Minimal training required for common tasks. Excellent for beginners and everyday use, but complex setups can feel heavy.. Strong ROI for businesses with frequent document signing Saves time and reduces manual paperwork. Good value at scale, but expensive for occasional users. Real-time document tracking (who opened, signed, etc.) Audit trails for legal compliance Automated notifications and reminders. > > **Cons**: Slow response times and difficulty reaching human agents Inconsistent quality of support Complaints about billing help and cancellations Support is hit-or-miss—good when accessible, frustrating when not. Pricing can be high, especially for small businesses Many advanced features locked behind higher tiers. Occasional glitches or slow loading Email delivery problems (e.g., going to spam) Password reset and login issues Interface inconsistencies and formatting quirks. > > Overall this is a tool with a specific targeted population, it might now be for everyone, but it is very useful for those who do need it and can take advantage of it. ----- Page: 1 / 376\ Next: [Next page](https://www.getapp.com.au/software/9640/docusign?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/9640/docusign) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data