--- description: Learn more about Docusign. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Docusign Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [Docusign](/software/9640/docusign) # Docusign Canonical: https://www.getapp.com.au/software/9640/docusign Page: 1 / 374\ Next: [Next page](https://www.getapp.com.au/software/9640/docusign?page=2) > Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale. > > Verdict: Rated **4.7/5** by 9330 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Docusign Send, sign, and manage contracts electronically from any device Integrates with popular business apps like Salesforce and Microsoft to streamline workflows Built-in analytics provide insights into contract processes and bottlenecks Complies with rigorous security standards like SOC 2 Type II, ISO 27001, and more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9330 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusign - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: USD 15.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Authentication - Autofill - Buy Side (Suppliers) - CRM - Collaboration Tools - Commenting/Notes - Completion Tracking - Compliance Management - Compliance Tracking - Conditional Logic - Configurable Workflow ## Integrations (24 total) - Adobe Acrobat Reader - Box - Dropbox Business - Gmail - Google Docs - Google Drive - Google Workspace - HubSpot CRM - LSEG Risk Intelligence - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - Microsoft Word - OneDrive - Quik\! ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.getapp.com.au/directory/281/digital-signatures/software) ## Related Categories - [Digital Signature Software](https://www.getapp.com.au/directory/281/digital-signatures/software) - [Contract Management Software](https://www.getapp.com.au/directory/518/contract-management/software) - [Forms Automation Software](https://www.getapp.com.au/directory/589/forms-automation/software) - [Proposal Management Software](https://www.getapp.com.au/directory/340/proposal-management/software) - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) ## Alternatives 1. [Jotform Sign](https://www.getapp.com.au/software/2072036/jotform-sign) — 4.8/5 (216 reviews) 2. [GoFormz](https://www.getapp.com.au/software/123459/seed-goformz) — 4.8/5 (136 reviews) 3. [GoSign](https://www.getapp.com.au/software/2064967/gosign) — 4.6/5 (75 reviews) 4. [Programmatic](https://www.getapp.com.au/software/2076944/programmatic-1) (0 reviews) 5. [Docubee](https://www.getapp.com.au/software/120631/ontask) — 4.7/5 (87 reviews) ## Reviews ### "Docusign Is Great\!" — 5.0/5 > **Justin** | *6 April 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Docusign is a really easy to use digital signing platform. Its a great value also\! I have been using it for over 3 years now for business pourposes\! > > **Cons**: Sometimes the different formats are tricky to get converted, but they make it as simple as possible. > > Overall, I think its the easiest of all the signing tools I've used. Its really quick, and easy too\! ----- ### "Streamlining Documents with Ease and Professionalism" — 5.0/5 > **Verified Reviewer** | *19 April 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: DocuSign makes signing and managing documents incredibly fast and convenient. The interface is intuitive, so it’s easy to upload files, add signature fields, and send documents without a steep learning curve. I especially like how it eliminates the need for printing and scanning—everything can be done digitally from almost any device. The real-time tracking and notifications are also a big plus. It’s easy to see when a document has been viewed or signed, which helps keep workflows moving smoothly. Additionally, DocuSign integrates well with other tools like Google Drive and Salesforce, making it a seamless part of existing workflows. Overall, it saves time, reduces paperwork, and makes the entire signing process more efficient and professional. > > **Cons**: One downside is the cost, especially for individuals or small businesses. Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade. The user interface, while generally easy to use, can occasionally feel cluttered—particularly when managing multiple documents or templates. Certain steps in the workflow (like editing fields after sending) aren’t always as flexible as expected. There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations. Lastly, recipients who aren’t familiar with digital signing tools sometimes find the process slightly confusing at first, which can require extra guidance. > > Overall, my experience with DocuSign has been very positive. It has significantly streamlined the process of sending, signing, and managing documents, saving time and reducing the need for physical paperwork. The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as pricing and occasional workflow limitations—the benefits generally outweigh the negatives. It’s a reliable and professional solution for handling agreements, especially in fast-paced or remote environments. Overall, DocuSign has made document management more efficient and accessible, and I would consider it a valuable tool for both individuals and businesses. ----- ### "Not the best option for signing docs" — 3.0/5 > **Dawn** | *4 March 2026* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: That I am able to get signatures on documents for real estate transactions and easily send them to clients. > > **Cons**: The entire process when using Docusign feels cumbersome and takes far longer than it should have to take. > > DocuSign was the first software of this nature that I ever used. It took me forever to get document fields entered, arrange the documents and send them to clients. So, I thought it was me - until I tried other options and realized my processing time was slashed. Same me, different software. ----- ### "Great for business, forms and contracts" — 4.0/5 > **Jon** | *6 January 2026* | Dairy | Recommendation rating: 10.0/10 > > **Pros**: Easy setup and implementation. The standard package is good value for money, and for larger projects you can easily contact the team to setup a corporate package. > > **Cons**: Sometimes the auto creation of fields can be a bit off, but by and large the whole package is smooth, with plenty of support documentation. > > Using Docusign is a good experience. The workflows and setup is easy, and the user experience flawless. Great for business. ----- ### "Easy to use" — 5.0/5 > **Jeff** | *27 April 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I like how easy it makes it to fill out the forms and it takes me exactly where I need to sign. It allows me to make my own signature or adopt a pre made signature which doesn't look terrible. > > **Cons**: I dislike having to upload an ID. I understand why they may have to do this but it does feel a little like an invasion of privacy. > > Overall I have used it to sell houses and paperwork back and forth to lawyers. It is always easy and it emails you a copy so you always have all your documents. ----- Page: 1 / 374\ Next: [Next page](https://www.getapp.com.au/software/9640/docusign?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/9640/docusign) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data