--- description: Learn more about ManageEngine ADSelfService Plus. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ManageEngine ADSelfService Plus Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Mobility Software](/directory/290/mobile/software) > [ManageEngine ADSelfService Plus](/software/91820/adselfservice-plus) # ManageEngine ADSelfService Plus Canonical: https://www.getapp.com.au/software/91820/adselfservice-plus Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/91820/adselfservice-plus?page=2) > ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset management program. It helps domain users to perform self service password reset,self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. > > Verdict: Rated **4.6/5** by 63 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ManageEngine ADSelfService Plus \- Reduced Cost of Help-desk Tickets - Improved Employee Productivity - Superior Return on Investment - Accountability of Actions performed can be maintained - Easiness in Deployment - Reduce dispelled sensitive information: - Employ your Resources for better tasks - Avoiding repetitive tasks and deployment in more challenging tasks. - Customize with your own logo - All time Access from a web portal - Reduced Employee Frustration - Real Time Update of User Information ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 63 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 595.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: ADSelfService Plus is licensed based on the number of domain users. Our product is completely free for 50 domain users. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands and 125 more ## Features - Access Control - Access Controls/Permissions - Access Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Security - Audit Management - Audit Trail - Authentication - Biometrics - Compliance Management - Credential Management - Data Synchronization - Employee Database - Group Passwords - Identity Federation - Knowledge-Based Authentication - Mobile Access - Mobile Authentication ## Integrations (38 total) - 15Five - ADP Workforce Now - Aha\! - AppDynamics - ArcGIS - Assembla - AssetSonar - Bamboo - BambooHR - BigPanda - Blackboard - Dynamics 365 - Formstack Forms - Freshdesk - Freshservice ... and 23 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mobility Software](https://www.getapp.com.au/directory/290/mobile/software) ## Related Categories - [Mobility Software](https://www.getapp.com.au/directory/290/mobile/software) - [Cloud Security Software](https://www.getapp.com.au/directory/291/cloud-security/software) - [Server Management Software](https://www.getapp.com.au/directory/647/system-administration/software) - [Password Management Software](https://www.getapp.com.au/directory/677/password-manager/software) - [Remote Work Software](https://www.getapp.com.au/directory/1699/remote-work/software) ## Alternatives 1. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4881 reviews) 2. [ManageEngine AD360](https://www.getapp.com.au/software/2063670/manageengine-ad360) — 4.6/5 (35 reviews) 3. [FastPass SSPR](https://www.getapp.com.au/software/2071591/fastpass) — 4.8/5 (13 reviews) 4. [Imprivata OneSign](https://www.getapp.com.au/software/2047920/imprivata-onesign) — 4.8/5 (20 reviews) 5. [Conecta Suite](https://www.getapp.com.au/software/2060912/conecta-suite) — 4.9/5 (47 reviews) ## Reviews ### "Easy to use" — 4.0/5 > **Verified Reviewer** | *24 April 2018* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Ad self service plus was very easy to configure and start using with our employees. It has saved our IT support staff many hours responding to locked out users accounts and forgotten passwords. Since we are a 24x7 business, it is especially helpful for employees help themselves instead of waking up the support person on call. > > **Cons**: I haven't been able to get the automated answer import to work. I have scheduled a job that imports a daily generated csv file from our hr system, but I can only run it manually. I have a ticket open to get it resolved, so hopefully we can start utilizing the full functionality soon. > > Lower support costs, less burnout from unlocking accounts and resetting passwords. ----- ### "Resetting Passwords, A Thing Of The Past" — 4.0/5 > **Kuberan** | *19 March 2022* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The price of AD Self Service is very appealing, for the amount of time and effect it saves an IT Team compared to the cost of the tool, is incomparable. The ease of deployment and use makes it very easy for the users to get the hang of. > > **Cons**: It is hard to say exactly, but the one thing that I am not fond of is the user enrollment, it is a once off thing but sometimes, getting the users to enroll takes time. > > Selling AD Self Service has allowed me to make the lives of my customers much easier. There is so much more to this tool as well, when it is fully in use, the users are able to manage their own AD profile. ----- ### "Questions to presale took longer than expected." — 3.0/5 > **Dan** | *12 April 2018* > > **Pros**: Password reset is easy to use, nice that you can use ad account phone number to reset passwords for users. > > **Cons**: Licensing could be bryter. Id like to see automatica revoking of licenses for accounts that have been disabled for x days. You can set auto block for disabled accounts but if the user is activated again, the license is blocked. ----- ### "More Flexibility from a Password Reset Tool Than Offered by Microsoft" — 5.0/5 > **Verified Reviewer** | *24 January 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: When my organization implemented AD, one of the first questions that came up was "How can we make sure our users are notified when their passwords will expired, before they actually expire?" Another question was "How can we give them a safe and secure way to change the password if they are remote?" ADSelfService Plus was able to answer both of these questions for us, and it does so with ease. This is largely a set it and forget it tool for us - rarely do I ever have to go back and make changes. It just works, which is a high mark for any software. > > **Cons**: For the price, I'd expect a little bit more functionality. Yes, this is a pretty basic tool that does its job well, but it is a little pricey for doing that basic job. > > I've been using ManageEngine tools for a few years now. My organization held off on implementing AD because we heard some of the horror stories of managing it and keeping it safe and secure. ManageEngine makes several tools that make AD management significantly, and ADSelfService Plus is no exception. Its one of those tools that largely goes unnoticed, but its something that we can't live without. ----- ### "ADSelf Service Plus solves a lot of issues we have with On-prem AD and Hybrid" — 4.0/5 > **Verified Reviewer** | *4 April 2023* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: This solves the biggest problems we have with password resets. Both the need for users to reset their own passwords remotely, but also so update locally cached passwords for our Hybrid Joined devices. The software is able to open up its own VPN connection to our On-Prem server for that update and it makes password resets extremely smooth. > > **Cons**: I haven't really had any negative experiences yet with the software. > > Overall Ad selfservice plus makes management of passwords super easy. We don't use it for the SSO and Multifactor Auth so much, but I imagine if you aren't using AZure AD, this would be a fantastic way to get those features for a local domain. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/91820/adselfservice-plus?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91820/adselfservice-plus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data