---
description: Learn more about SnapComms. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: SnapComms Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [SnapComms](/software/91783/snapcomms)

# SnapComms

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> SnapComms is an employee communications software solution that allows organizations to communicate more effectively with their employees. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee across desktop, digital display and desktop.
> 
> Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of SnapComms

The product suite includes: &#10;&#10;- Desktop (and mobile) Alert messaging for a range of communications from urgent to engagement messages for employees &#10;&#10;- Ticker/scrolling messages delivered to the desktop with links to further information and fuller message windows &#10;&#10;- Interactive digital signage and messaging delivered to screensavers &#10;&#10;- Desktop and mobile gamification &#10;&#10;- Desktop and mobile surveys. &#10;&#10;All messaging formats can be targeted to specific employee groups and roles with full reporting and measurability.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 11 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Everbridge
- **Founded**: 2001

## Commercial Context

- **Starting Price**: USD 7.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: We have two packages offered called Inform and Engage. Inform and engage employees wherever they are – on desktop, mobile and digital signage. Both our packages include an unlimited number of content creators and are volume priced based on the number of employees you want to message.&#10;&#10;Pricing starts from 100 employees and above. Find more information on our website pricing page.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Brazil, British Virgin Islands, Canada, Chile, China, France, Germany, Hong Kong SAR China, Ireland, Israel, Japan, Mexico, New Zealand, Singapore, South Africa, Spain, Sweden, Switzerland and 4 more

## Features

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Audit Trail
- Auto Update
- Benchmarking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Communications Management
- Content Management
- Content Scheduling
- Customisable Branding
- Customizable Templates
- Data Import/Export
- Digital Signage
- Disaster Recovery

## Integrations (2 total)

- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Instant Messaging Software](https://www.getapp.com.au/directory/320/instant-messaging-chat/software)

## Related Categories

- [Instant Messaging Software](https://www.getapp.com.au/directory/320/instant-messaging-chat/software)
- [Internal Communications Software](https://www.getapp.com.au/directory/1267/internal-communications/software)
- [Employee Engagement Software](https://www.getapp.com.au/directory/715/employee-engagement/software)
- [Digital Signage Software](https://www.getapp.com.au/directory/728/digital-signage/software)
- [Push Notifications Software](https://www.getapp.com.au/directory/1297/push-notifications/software)

## Alternatives

1. [AlertMedia](https://www.getapp.com.au/software/113649/alertmedia-mass-notification) — 4.8/5 (151 reviews)
2. [DeskAlerts](https://www.getapp.com.au/software/116235/deskalerts) — 4.3/5 (14 reviews)
3. [RedFlag](https://www.getapp.com.au/software/114631/redflag) — 4.8/5 (52 reviews)
4. [Konexus](https://www.getapp.com.au/software/2035743/alertsense) — 4.9/5 (9 reviews)
5. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews)

## Reviews

### "Cutting through the noise and generating conversation" — 5.0/5

> **Travis** | *21 March 2019* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: The SnapComms platform is simple to use and the messages hard to miss. In an organisation that deals with mountains of complex data and information, it is refreshing to reach our employees through a crisp and attention-grabbing format that gets read and generates real conversations; an outcome we are always trying to achieve in the internal communications and employee engagement space. &#10;&#10;The SnapComms team have also been very responsive in dealing with questions as they arise and have actively sought feedback and taken onboard suggestions for improvement which holds great promise for the platform as it continues to evolve.
> 
> **Cons**: The platform is exceptionally easy to use as an administrator on a desktop; however, the mobile interface could be improved from an admin user experience. I am confident that these limitations will be improved over time.
> 
> We have cut through a number of traditional views on how internal communications should be approached and the conversation that this has generated has been positive for the business. &#10;&#10;Ultimately, we want our messages to be seen and then discussed at a peer to peer level which is what SnapComms has enabled.&#10;&#10;Take your time to introduce SnapComms to the business, and plan carefully which messages will be delivered via SnapComms. While it has been tempting to use SnapComms more frequently, a balanced and considered approach has been extremely beneficial in ensuring that our messages have had the most impact.

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### "Great corporate information sharing tool" — 5.0/5

> **Kwame Miresi Barkers** | *20 December 2024* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: It does not interfere with work but it also ensures that important announcements are not missed.
> 
> **Cons**: None so far. So far I have not identified and bad side of this service.
> 
> It has improved our information sharing.

-----

### "SnapComms: An Effective Coms Tool" — 5.0/5

> **peter** | *20 December 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I like the feature for scheduling notification and it persistent feature for making a user read the information before it can be dismissed. You can actually share a campaign video to be played on SnapComms
> 
> **Cons**: Nothing for now as it is better than the traditional outlook mail we used before.
> 
> I love SnapComms, with it implementation I was able to reach a larger audience in the organization as a Knowledge Manger Sharing Knowledge tit-bits through it.

-----

### "Great way to communication with staff" — 5.0/5

> **Verified Reviewer** | *17 September 2015* | Computer Software
> 
> **Pros**: - Messages can cut through whatever staff are doing on their PCs so they get immediate attention&#13;&#10;- The suite of tools can be used to create campaigns that can run over a number of days to really drive home educational messages
> 
> **Cons**: - The system allows a lot of customisation which in turn means users need training to use the system, however once trained they system is fairly easy to use
> 
> I used SnapComms when I was the Internal Communications manager at a large telecommunications company, one of our major issues was we had over 3000 staff spread over three major sites and at over 100 retail outlets throughout the country. Our biggest issue was the company grew very quickly, but we didn't evolve our communications to match our size so email was very much the cornerstone of our internal communications. This however became a problem as we grew as there was so much email traffic, that any important messages were lost in the avalanche of email that staff had to get through. An urgent message sent out via email might not get read for a few hours, maybe even days.&#13;&#10;SnapComms allowed us to bypass email and get messages directly in front of employees, no matter what they were doing, obviously we had to choose which messages were sent out as urgent alerts, versus those messages that didn't require immediate attention - so other channels such as screensavers and wallpaper allowed for a more passive means to communicate

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### "Communications to staff made simple" — 5.0/5

> **Graham** | *29 October 2019* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: The SnapComms dashboard is a simple yet powerful tool that has provided UKEF staff a variety of notifications through a number of channels.
> 
> **Cons**: Ideally we would have liked a SMS subscription that SnapComms could include as an add-on rather than using another third party.
> 
> SnappComms has been a key tool to provide system notifications, from MI to updates on business news, feedback from staff is positive. The recent updates from SnapComms to allow release patching has also been greatly received.

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