PracticePanther

Intuitive Cloud-based Law Practice Management Software

4.8 /5 (346 reviews) Write a Review!

PracticePanther Overview

What is PracticePanther?

PracticePanther is a simple, easy to use, and secure law practice management software. Tens of thousands law firms worldwide use PracticePanther to save time, work faster, and grow their firms.

Work from anywhere using any smartphone, tablet, or computer with the responsive mobile site. Reduce clutter and become a paperless firm. Get world-class support by phone, email, or live chat. Try it as long as you want for your first 3 clients and 3 cases. No credit card needed.

PracticePanther Overview

Cost

Starting from
USD 39.00/month

Pricing options

Free Trial
Subscription
Value for money

A 7 day free trial is available, after which pricing starts at $39/user/month (billed annually) or $49/month/user (billed monthly).

Includes:
1. Unlimited phone & email support.
2. Free upgrades for life.
3. No contracts. No credit card needed. Cancel anytime.
4. 30 day money-back guarantee.


PracticePanther Features

Devices
Business size
S M L
Markets
Australia, Canada, Germany, Mexico, United Kingdom, United States
Supported Languages
English, Spanish

Screenshots

PracticePanther screenshot: PracticePanther dashboard
PracticePanther screenshot: PracticePanther dashboard PracticePanther screenshot: PracticePanther mobile dashboard PracticePanther screenshot: PracticePanther invoice PracticePanther screenshot: PracticePanther calendar

PracticePanther Reviews

PracticePanther Reviews

Overall rating
4.8
/
5
Excellent
296

Very good
33

Average
10

Poor
1

Terrible
6

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
4.8
95% recommended this app
Scott m. W.

Amazing program!

I bought this program when I first opened my practice about 2.5 years ago. I knew going into my own firm that I wanted a comprehensive client management tool. After spending hours online reviewing various programs, I decided to give the 30-day free trial a shot. I think I purchased the monthly subscription immediately after starting to use the program. Since that time, I have built on my knowledge, incorporating the MailChimp and QBO features first, then started learning how to streamline my document preparation through the template feature. What would have previously taken me multiple hours a week to manage, now takes minutes.


John T.

Great product

Easy to learn. Easy access to tutorials and the help area is full of information. It has been a great decision to switch. I know that i have been able to capture more of my time and reduce time needed for billing.


Haley S.

The team at PracticePanther is Great.


Jeff P.

Terrible practice management software

When you sign up, you'll get an invitation to a live webinar two weeks out. Totally unhelpful for someone trying to get up and running.

I have been using PracticePanther for about one month, and I'm already considering changing to another PMS. The money I spent on PracticePanther is a sunk cost. I really think I should just cut my losses because if I don't, I'll end up spending a lot of time trying to manage and work around the software. I really don't feel like it's saving me any time at all. I would probably be better off with T-sheets, Quickbooks, and Law Pay only.


Amanda T.

Amazing engineers

This group is ALWAYS helpful.


Scott m. W.
Industry: Law Practice
Company size: Self Employed

Amazing program!

Used Daily for 2+ years
Reviewed on 19/11/2018
Review Source: Capterra

I bought this program when I first opened my practice about 2.5 years ago. I knew going into my own firm that I wanted a comprehensive client management tool. After spending hours online reviewing various programs, I decided to give the 30-day free trial a shot. I think I purchased the monthly subscription immediately after starting to use the program. Since that time, I have built on my knowledge, incorporating the MailChimp and QBO features first, then started learning how to streamline my document preparation through the template feature. What would have previously taken me multiple hours a week to manage, now takes minutes.

Pros

PracticePanther is intuitive and very user friendly. It has a ton of features that expedite minuscule tasks and free up admin time. It syncs with all my favorite resources, like QBO, MailChimp, and Box, making communication with clients a lot easier and keeps routine mailings operational. If you use a lot of form templates, the template builder is a major time saver and cuts down on user error and oversights. I use this program every day in my law office and am very grateful for how easy it is. Even better, the customer support team is phenomenal. I rarely have any issues with the program (it is easy to use), but when I run into something I need help with, a quick message to the PP team is responded to within minutes and the problem is solved or at a minimum I am given an update and expected time of completion. I couldn't recommend this program more to a solo or small legal practice.

Cons

Nothing, the team is constantly updating its software and programs that it connects to. They provide online videos to help and I frequently learn of new ways to use the program from regular updates by the team.

Response from PracticePanther Legal Software

Thank you so much Scott for the extra kind feedback!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

John T.
Industry: Law Practice
Company size: 2-10 Employees

Great product

Used Daily for 1+ year
Reviewed on 01/02/2020
Review Source: Capterra

Easy to learn. Easy access to tutorials and the help area is full of information. It has been a great decision to switch. I know that i have been able to capture more of my time and reduce time needed for billing.

Pros

I like being able to bill, take credit/debit card payments, and tell clients their balance with the app while in court. There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account. Practice panther has cut down on the time it takes for billing and made my office more efficient.

Cons

I print checks directly from practice panther, which takes several steps, but it makes it easy to add the cost to the client's billing. I would like the software to allow a report of vendors/payees' payments over various time periods as it does with tags and categories.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Haley S.
Industry: Law Practice
Company size: 2-10 Employees

The team at PracticePanther is Great.

Used Daily for 1+ year
Reviewed on 03/06/2020
Review Source: Capterra

Pros

They add features on a regular basis and have loads of training. The support staff is super helpful and if they don't know the answer they will try to find it. I understand that every system is different and every one has it's pros and cons. I really think once we utilize every single feature this program has we will be a much better law firm.

Cons

The email integrations phase in and out on working. It may simply be the plugin I have for Gmail but that can be a struggle.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jeff P.
Industry: Legal Services
Company size: Self Employed

Terrible practice management software

Used Daily for 1-5 months
Reviewed on 07/06/2019
Review Source: SoftwareAdvice

When you sign up, you'll get an invitation to a live webinar two weeks out. Totally unhelpful for someone trying to get up and running.

I have been using PracticePanther for about one month, and I'm already considering changing to another PMS. The money I spent on PracticePanther is a sunk cost. I really think I should just cut my losses because if I don't, I'll end up spending a lot of time trying to manage and work around the software. I really don't feel like it's saving me any time at all. I would probably be better off with T-sheets, Quickbooks, and Law Pay only.

Pros

Clients can pay online.
I honestly can't think of anything else to say.

Cons

Where do I start?

The time keeping function is terrible. You cannot edit start and stop times. You cannot start and stop multiple timers in the mobile app. The software auto-saves frequently, and when it does, it moves the cursor in the entry to the end of the text. This is annoying. You cannot start a timer and then add the client-matter without causing the time to round up.

The syncing with G Suite is bad. The software will not sync with all the fields in Google Contacts, and the "custom fields" in PracticePanther do not sync into Google Contacts. This results in a lot of duplicate data entry, which is what I was trying to void with practice management software. The software does not sync will with Google Drive well at all either. Apparently, you can't have any folders in Google Drive with the same name. For example, Client_01\general and Client_02\general would result in an error and none of your Google Drive documents will be visible in PracticePanther.

The software billing feature is terrible. First, you cannot have multiple companies or entities tied to the same individual. Thus, if you have a contact who owns multiple businesses that are clients, you will not be able to list all those businesses under the client's name. To make matters worse, you can only email invoices to individuals who are listed under the company. I had to create multiple dummy contacts called "Accounts Payable" just so that I could email my clients their invoices.

I ran out of space.

Response from PracticePanther Legal Software

Hi Jeff,

Thank you so much for taking the time to join our team on a training call, and for discussing the features and functionalities you would like to see incorporated into the software on our follow up call. As mentioned, some of the functionalities, specifically regarding Google, are limited by our integration partners. However, we will, of course, update you if any of the discussed functionalities change at any point.

We are constantly working on improving our user experience and your comments and feedback are greatly appreciated. Thanks again for your time, please feel free to reach out to us if there is anything we can help you with.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Amanda T.
Industry: Law Practice
Company size: 2-10 Employees

Amazing engineers

Used Daily for 1+ year
Reviewed on 26/05/2020
Review Source: Capterra

This group is ALWAYS helpful.

Pros

I love that the billing soft ware is so flexible and able to create what I need. I now capture all my time and my clients get their bills by email and are also able to pay online. I love this software and the creators are wonderful. They reach out to me to help me, even though I am a little account. My former big firm software did nothing for me but bill me. PP is amazing and I'm so thankful we found them.

Cons

It would be nice to speak to PP and tell them my time as I have to go back to fill in the blank. I have manic time which tracks my docs so I can enter my time. Maybe use a doc tracker like manic time? But manic time is too darn complicated to use other to look at what I did.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.4/10
Based on 346 user ratings
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PracticePanther Pricing

PracticePanther Pricing

Starting from
USD 39.00/month
Free Trial
Subscription
Value for money

A 7 day free trial is available, after which pricing starts at $39/user/month (billed annually) or $49/month/user (billed monthly).

Includes:
1. Unlimited phone & email support.
2. Free upgrades for life.
3. No contracts. No credit card needed. Cancel anytime.
4. 30 day money-back guarantee.

A 7 day free trial is available, after which pricing starts at $39/user/month (billed annually) or $49/month/user (billed monthly).

Includes:
1. Unlimited phone & email support.
2. Free upgrades for life.
3. No contracts. No credit card needed. Cancel anytime.
4. 30 day money-back guarantee.

Value for Money
4.7/5
Based on 346 user ratings
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PracticePanther Features

PracticePanther Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Document Management
Document Storage
Expense Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Workflow Management
Features
4.6/5
Based on 346 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for PracticePanther

Additional information for PracticePanther

Key features of PracticePanther

  • 256-bit military grade encryption.
  • Automated invoice payment reminders
  • Award-winning Panther-fast support.
  • Batch time entries
  • Calendar sync with Google, Apple, & Outlook.
  • Case management & time tracking.
  • Client intake forms
  • Document management. 2-way sync with Box & Dropbox
  • Email alerts when a client views your invoice.
  • Import clients from Outlook, Excel, Gmail, Yahoo, & AOL.
  • Keep track of contact information, calls, emails, & files.
  • Manage your contacts, clients, & leads.
  • Multi-language & multi-currency support.
  • Real-time social feed.
  • Recurring tasks & reminders.
  • Role-based security.
  • Sales force automation.
  • Sales reports to track billable hours per user.
  • Send professional looking invoices in seconds.
  • Simple, intuitive, and secure.
  • Sync emails with Outlook, Gmail, Hotmail, & many more!
  • Unlimited custom fields.
  • Visual reports to easily view your income & expenses.

Benefits

Quoted as being, "the easiest, most intuitive, user-friendly software on the market." No need to watch hours of training videos and webinars like the rest. Within seconds, you'll be able to start working from the moment you sign in - all yourself!

Instead of using 6 different programs to manage your clients, cases, billable time, invoices, and more - you can simply use PracticePanther which combines them all into one. With a responsive and mobile friendly design, you can work from any device, anywhere, and anytime.

PracticePanther FAQs

PracticePanther FAQs

Below are some frequently asked questions for PracticePanther.

Q. What type of pricing plans does PracticePanther offer?

PracticePanther offers the following pricing plans:

Starting from: USD 39.00/month

Pricing model: Subscription

Free Trial: Available

A 7 day free trial is available, after which pricing starts at $39/user/month (billed annually) or $49/month/user (billed monthly). Includes: 1. Unlimited phone & email support. 2. Free upgrades for life. 3. No contracts. No credit card needed. Cancel anytime. 4. 30 day money-back guarantee.

Q. What are the main features of PracticePanther?

PracticePanther offers the following features:

  • 256-bit military grade encryption.
  • Automated invoice payment reminders
  • Award-winning Panther-fast support.
  • Batch time entries
  • Calendar sync with Google, Apple, & Outlook.
  • Case management & time tracking.
  • Client intake forms
  • Document management. 2-way sync with Box & Dropbox
  • Email alerts when a client views your invoice.
  • Import clients from Outlook, Excel, Gmail, Yahoo, & AOL.
  • Keep track of contact information, calls, emails, & files.
  • Manage your contacts, clients, & leads.
  • Multi-language & multi-currency support.
  • Real-time social feed.
  • Recurring tasks & reminders.
  • Role-based security.
  • Sales force automation.
  • Sales reports to track billable hours per user.
  • Send professional looking invoices in seconds.
  • Simple, intuitive, and secure.
  • Sync emails with Outlook, Gmail, Hotmail, & many more!
  • Unlimited custom fields.
  • Visual reports to easily view your income & expenses.

Q. Who are the typical users of PracticePanther?

PracticePanther has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does PracticePanther support?

PracticePanther supports the following languages:

English, Spanish

Q. What type of pricing plans does PracticePanther offer?

PracticePanther has the following pricing plans:

Subscription

Q. Does PracticePanther support mobile devices?

PracticePanther supports the following devices:

Android, iPhone, iPad

Q. What other apps does PracticePanther integrate with?

PracticePanther integrates with the following applications:

CallTrackingMetrics, Cognito Forms, Contractbook, Docketwise, LawPay, Mailchimp, PieSync, PrimaFacie, ServeManager, Smith.ai Chat

Q. What level of support does PracticePanther offer?

PracticePanther offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials