--- description: Learn more about Refund Retriever. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Refund Retriever Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/222/shipping/software) > [Refund Retriever](/software/91766/refund-retriever-shipping-refunds) # Refund Retriever Canonical: https://www.getapp.com.au/software/91766/refund-retriever-shipping-refunds Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/91766/refund-retriever-shipping-refunds?page=2) > Refund Retriever audits your FedEx or UPS account for late deliveries (GSR) and billing mistakes. Small parcel audit reduces shipping costs by 2-6% per year. We can even help with your parcel contract negotiations and carrier data viability. Amazon FBA reimbursements also available. > > Verdict: Rated **4.9/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Refund Retriever \- Takes 45 seconds to sign-up. We audit your shipments. - All refunds applied directly to your shipping account. - No sign-up fees. - No automatic monthly fees. - No cancellation fees. - No risk. It's free to sign-up\! -? Reports and Analytics - Lower your FedEx and UPS spend today - Amazon Seller Reimbursements - Carrier Contract Negotiations ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 57 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Refund Retriever - **Location**: Houston, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: NO sign-up fees NO monthly fees NO cancellation fees We collect 50% of the refund, you keep 50%\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Audit Management - Auditing & Claim Filing Services - Automated Claim Filing - Carrier Invoice Auditing - Cost Recovery - Data Import/Export - EDI - Exceptions Management - Freight Shipping - Package Analytics - Parcel Shipping - Refund Opportunity Identification - Shipment Tracking - Shipping Cost Tracking - Shipping Optimization ## Integrations (5 total) - Adobe Commerce - BigCommerce - Shift4Shop - Shopify - SkuVault Core ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Shipping Software](https://www.getapp.com.au/directory/222/shipping/software) ## Related Categories - [Shipping Software](https://www.getapp.com.au/directory/222/shipping/software) - [Supply Chain Management Software](https://www.getapp.com.au/directory/333/supply-chain-management/software) - [Parcel Audit Software](https://www.getapp.com.au/directory/2267/parcel-audit/software) ## Alternatives 1. [Freightview](https://www.getapp.com.au/software/100883/freightview) — 4.7/5 (743 reviews) 2. [Piyovi TMS](https://www.getapp.com.au/software/2066924/piyovi-tms) — 5.0/5 (5 reviews) 3. [FreightPOP](https://www.getapp.com.au/software/110085/freightpop) — 4.7/5 (46 reviews) 4. [Reveel Shipping Intelligence Platform](https://www.getapp.com.au/software/2058661/reveel-shipping-intelligence-platform) — 4.4/5 (5 reviews) 5. [EasyPost](https://www.getapp.com.au/software/2057702/shipping-software-by-easypost) — 4.1/5 (16 reviews) ## Reviews ### "Effortless Time and Money Saver" — 5.0/5 > **Rodney** | *18 October 2019* | Printing | Recommendation rating: 10.0/10 > > **Pros**: All of the monitoring and disputes are handled automatically, leaving us free to perform other business duties. > > **Cons**: Honestly there are no cons to this product. ----- ### "Definitely saves time\!" — 5.0/5 > **Andi** | *31 July 2019* | Package/Freight Delivery | Recommendation rating: 10.0/10 > > **Pros**: I don't have to call the carriers and sit on the phone and "hold" for customer service, or argue with them about my invoices. RR does it all for me. > > **Cons**: Can't really think of anything. When I first started, I thought something was wrong, because I didn't get tons of emails or reminders about my service. Turns out, everything was running as smoothly as it was supposed to\! ----- ### "Refund" — 5.0/5 > **Donna** | *31 July 2019* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: They find money for my company from different shipping companies > > **Cons**: They should make more ongoing communication with customers > > It’s been fine ----- ### "Great Service" — 5.0/5 > **Robert** | *23 September 2019* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Software is a valuable resource to our company. > > **Cons**: Nothing. We have no issues using this software and love it. ----- ### "Found Money" — 5.0/5 > **Trevor** | *13 September 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Refund Retriever monitors shipping accounts for late and refund eligible shipments. They do the claims on your behalf and only charges if they have obtained a refund for a package. As a company, we did not monitor this for refunds unless there was a complaint from a customer so using this software has been found money for us and a no-brainer to set up and continue using. > > **Cons**: Set up can be a bit delayed if you have a new shipping account as an invoice is required for initial set up. Charges 50% of refund rate but is a value if claiming lates wouldn't be done in house. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/91766/refund-retriever-shipping-refunds?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91766/refund-retriever-shipping-refunds) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data