---
description: Learn more about Crelate. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Crelate Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Applicant Tracking Systems](/directory/253/applicant-tracking/software) > [Crelate](/software/91655/crelate-talent)

# Crelate

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> Crelate is the AI Recruiting Platform for recruiting teams: applicant tracking, CRM, and AI sourcing in one platform, with AI agents included on every plan. Serving 25,000+ professionals since 2012.
> 
> Verdict: Rated **4.5/5** by 443 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Crelate

 Applicant tracking, a recruiting CRM, and AI sourcing on one open platform, so candidates, contacts, and history sit on a single record you own.&#10;&#10; AI agents for sourcing, database insights, and plain-language search are included on every plan.&#10;&#10; Built for how recruiters actually work, across executive search, direct hire, premium staffing, and corporate in-house teams.&#10;&#10; Serving more than 25,000 recruiting professionals since 2012.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 443 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Crelate
- **Location**: Kirkland, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: USD 119.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Business, Business Plus, and Enterprise plans are available depending on the level of support and features desired. Pricing is per user, per month and generous discounts are available for annual subscriptions.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Background Screening
- Billing & Invoicing
- Boolean Search
- Built-in ATS
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Careers Page

## Integrations (52 total)

- Appcast
- Beacon
- Bilflo
- Call Logic
- CareerBuilder
- Checkr
- Dice
- Dice
- Dropbox Sign
- Ducknowl
- FoxHire
- Glassdoor
- Gmail
- Google Analytics 360
- Google Calendar

... and 37 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Applicant Tracking Systems](https://www.getapp.com.au/directory/253/applicant-tracking/software)

## Related Categories

- [Applicant Tracking Systems](https://www.getapp.com.au/directory/253/applicant-tracking/software)
- [Recruitment Software](https://www.getapp.com.au/directory/261/recruitment/software)
- [Recruitment Agency Software](https://www.getapp.com.au/directory/1077/recruiting-agency/software)
- [Staffing Agency Software](https://www.getapp.com.au/directory/1583/staffing-agency/software)
- [Talent Management Software](https://www.getapp.com.au/directory/263/talent-management/software)

## Alternatives

1. [Zoho Recruit](https://www.getapp.com.au/software/9912/zoho-recruit) — 4.5/5 (1305 reviews)
2. [100Hires](https://www.getapp.com.au/software/2066671/100hires) — 4.9/5 (1231 reviews)
3. [ZipRecruiter](https://www.getapp.com.au/software/9561/ziprecruiter) — 4.2/5 (10961 reviews)
4. [CEIPAL ATS](https://www.getapp.com.au/software/106123/ceipal-ats) — 4.6/5 (1268 reviews)
5. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1983 reviews)

## Reviews

### "Excellence in both functionality and service" — 5.0/5

> **Steve** | *24 November 2020* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Extremely "user-friendly", whether that is in the daily usage or customization everything is thought out extremely well.  This is software designed FOR end users NOT for technologists, which is very refreshing.
> 
> **Cons**: Can't think of anything at this point, they are aggressively updating and improving listening to their client base.
> 
> The software gets a solid A - very easy, simple, robust, scalable. &#10;Customer service an A+ - \[SENSITIVE CONTENT HIDDEN\] was enthusiastic, knowledgeable, great listener, patient, never tried to "sell" rather constantly looked for ways to be "the solution" helping me/us navigate through an unknown software. Can't say enough good things about his service.

-----

### "I tried another ATS first and I wish I would have just gone with Crelate from the beginning..." — 5.0/5

> **Star** | *18 November 2024* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: I was torn between Crelate and another ATS and I wish I would have gone with Create from the beginning. Unfortunately I went with the other ATS that had so many features and not a streamline way of usage that it was hard to use all of the features available. Crelate offers many great features AND they are user friendly. &#10;&#10;Starting with Crelate would have been a game changer.
> 
> **Cons**: It would be great if there was an extra check in call after a month or so (even if it needs to be paid for) just to make sure everything is flowing correctly. It's nice that there is one after you switch over but sometimes questions come up after you have been in the flow of using the system more. &#10;&#10;My main reason for going with the other ATS at first was because they had similar prices but offered more users. Having a feature where I could have had a part time or admin access for a smaller cost would have probably stopped me from going to the other ATS in the beginning.
> 
> Great, pleasant all the way from the sales to the set up.

-----

### "Good ATS need to CRM could use some help" — 3.0/5

> **sheilah** | *24 October 2024* | Staffing & Recruiting | Recommendation rating: 6.0/10
> 
> **Pros**: We just finished our onboarding, so I can't say yet.
> 
> **Cons**: We were under the impression that Crelate was both an ATS and a CRM. A basic function of a CRM is to capture incoming leads through a website or other links outside of Crelate. We have multiple forms on our website, some of which ask for a narrative that captures potential leads. We use links (lead magnets) outside of our website to communicate with us for business development. We've spent countless hours and related expenses trying to figure out how to tag where leads are coming from within Crelate. We did a workaround, but seems like a big miss.&#10;We almost went with Loxo because of their AI offerings and ability to update contact information automatically. I think you should consider the same.
> 
> \[sensitive content hidden\] was an excellent onboarding representative. He was able to answer 98% of our questions and would quickly get information from his team on the remaining 5%. He's patient and very knowledgeable. &#10;I've only had the experience of creating templates and sending emails so far, so I don't think I am a reliable source for this question.

-----

### "A Great Product in the Making" — 4.0/5

> **Alex** | *25 August 2023* | Staffing & Recruiting | Recommendation rating: 8.0/10
> 
> **Pros**: Crelate offers us, as an Executive Recruiting Firm, the ability to stand out in what and how we present to our clients. The customizability of the workflows, reporting, and process implementation are unlike any other system we've worked with or demoed in the past, and I have a lot of confidence that this will set us apart in the future.
> 
> **Cons**: In our (roughly) 1 year on the product, despite steady improvements and feature rollouts, there seems to be just a few pieces missing that would really accelerate the ease of use of the product on a basic user level. Things like searching would be much easier if we were able to have default search templates, for example. Or when we go to do certain searches, we notice a search parameter doesn't work quite the way we want, or can't quite do exactly what we intended it to do. Sequencing and reporting features are wonderful ideas that just have small executional problems that create small but frustrating holes in what you're trying to accomplish. For example a lot is tracked in reporting around leads, but we discovered a small problem where Leads (due to converting into Jobs at certain stage changes) can't be put into the same "Cancelled" sales stages as jobs. So to get around it we create additional "Lead Closed" stages that bog down the options for sales stages, when the ideal option would be to just have a single "Closed" or "Cancelled" stage for all Leads and Jobs that doesn't convert anything.It almost seems that in the ambition to be good at 100 things at once, there end up being few features of the system that aren't really fleshed out to factor in as many case scenarios as you'd like.I feel like it will get there, but as it stands, I see areas where the product is suffering from either bugs or small design implementations that disadvantage the day to day recruiter.
> 
> My overall impression of Crelate is that its a very ambitious and powerful potential tool that is still in its early phases of trying to be everything it wants to be. I see the vision for how it is completely set apart from other systems, and am fully on board with where it's going.However, as I've mentioned, we've recognized a steady occurrence of bugs or design implementations that often set us back in what we're trying to accomplish in our day to day efforts. Have voiced many of these either to our account manager (when important enough) or via the feedback boards to try to gain movement on them, but understandably, can only implement so much at once, and we are just one of many clients.

-----

### "Crelate - Its all about the tech support\!" — 4.0/5

> **Chandler** | *15 October 2024* | Defense & Space | Recommendation rating: 9.0/10
> 
> **Pros**: I have used numerous ATS (JazzHR, Bullhorn, EZAcess, Taleo, etc) and Crelate is at the top of my list because of the technical support.  At the end of the day, ATSs offer the same function and what separates one from another is the tech support: the response, the attention, and the resolution
> 
> **Cons**: Crelate can be wonky at times but what ATS cant\!
> 
> From purchasing the system to tailoring it to our needs, Crelate was with me every step. We resolved the emailing problem with a workaround and Kyle Kroger was very involved till the end.  Once we were using Crelate daily, whenever there were issues, Crelate's response was under an hour.  Its all about the technical support, as most ATS have the same basic functionality.

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