---
description: Learn more about Voicent Predictive Dialer. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Voicent Predictive Dialer Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Voicent Predictive Dialer](/software/91633/voicent-predictive-dialer)

# Voicent Predictive Dialer

Canonical: https://www.getapp.com.au/software/91633/voicent-predictive-dialer

> Voicent's easy-to-use Agent Dialer predictive dialer software dramatically increases productivity and improves campaign bottom-line by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and--most importantly--never involving you or your agent on a call until a live person answers.

When a live person answers, the software pops up a convenient window on your computer, detailing the person's name and number.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Voicent Predictive Dialer

THIS AGENT DIALER SOFTWARE IS GREAT FOR:

Call center outbound campaigns with many agents
Business marketing campaigns by a single user
Nonprofit fundraising campaigns
Political campaign phone bank to reach more voters
Call campaign to deliver consistently uniform marketing or sales messages by agents

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Voicent Communications
- **Founded**: 2001

## Commercial Context

- **Starting Price**: USD 385.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: AGENT DIALER
PROFESSIONAL
One Agent	$385

PREDICTIVE DIALER
ENTERPRISE
4Agent/8L	$1999	
10Agent/20L	$4699	
20Agent/40L	$8999	

INTEGRATED SOLUTIONS
Voicent CRM
Call Center Manager
Outbound
Inbound
Blended
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Auto-Dialer
- CRM
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- Contact Management
- FCC Compliance
- FTC Compliance
- Lead Management
- List Management
- Predictive Dialer
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Predictive Dialer Software](https://www.getapp.com.au/directory/849/predictive-dialer/software)

## Alternatives

1. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.getapp.com.au/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.getapp.com.au/software/104279/chasedata) — 4.8/5 (314 reviews)
4. [Readymode](https://www.getapp.com.au/software/107701/xencall) — 4.6/5 (136 reviews)
5. [Amazon Connect](https://www.getapp.com.au/software/2057092/amazon-connect) — 4.5/5 (92 reviews)

## Reviews

### "Very stable, fast, and easy and it comes with a CRM" — 5.0/5

> **Rachel** | *25 December 2018* | Political Organization | Recommendation rating: 9.0/10
> 
> **Pros**: The best part is the CRM comes with it, so that made everything much more affordable for us. Since I had to use it to help with a political campaign, it was quick to get started (I signed up for an account, put in some phone numbers and made calls within 5 minutes.) It saved me a lot of time and worked just as I hoped it would. It also has all the features we wanted.
> 
> **Cons**: The interface is new and modern, which is not what I was used to, since we use to use older software before, but once I got used to it things were pretty easy to figure out. Also the video demos are extremely helpful but sometimes it took me a while to find out about how to change the settings. Some parts of the CRM is geared towards sales very heavily, such as categorizing people as "warm leads, cold leads, closed won". We ended up using a subset of the features available because we didn't need all of the sales or customer service-oriented features in the CRM.
> 
> This was the software my group used to contact people in our area. It was really easy to use and cost a lot less than other phone systems out there. We're also using their phone surveys and polling tool so that's been a great help too\!

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### "Wonderful product" — 5.0/5

> **Verified Reviewer** | *7 December 2018* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: it helps my sales reps to triple their productivity and because of the built in CRM, more effective in closing deals
> 
> **Cons**: No problems so far. It’s easy to use, convenient
> 
> Great

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### "Business owner" — 5.0/5

> **Verified Reviewer** | *8 December 2018* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Easy and affordable, scalable from a single res to a few hundreds
> 
> **Cons**: Soft phone only works on Windows, but most operations can be done in a browser
> 
> Easy to use and  works efficiently.
We purchased voicent’s on-premise call center suite for our inside sales group. We have about 25 agents with various experiences. Our manager loves the management tool, which is capable of monitoring phone calls and doing whisper coaching in real time. The agent tool is so easy that it requires almost no training. Best of all, we have almost doubled our sales with the group once the software is fully deployed.

-----

### "Great softwear" — 5.0/5

> **Leo** | *3 July 2019* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use is the best feature.  Better than anything else we've found
> 
> **Cons**: I really have no complaints whatsoever.

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### "Superb\! Just exactly what i need\!" — 5.0/5

> **Emerson** | *23 December 2014*
> 
> I've been in the call center business for years. We've tried several software for our company.
And so far, this agent dialer never failed me.

It enhanced the productivity of my employees. The interface is really easy to use. For everybody else planning to put up a call center business, never forget to have this one. 

I would highly recommend it.

## Links

- [View on GetApp](https://www.getapp.com.au/software/91633/voicent-predictive-dialer)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/voicent-predictive-dialer/> |
| en-AE | <https://www.getapp.ae/software/91633/voicent-predictive-dialer> |
| en-AU | <https://www.getapp.com.au/software/91633/voicent-predictive-dialer> |
| en-CA | <https://www.getapp.ca/software/91633/voicent-predictive-dialer> |
| en-GB | <https://www.getapp.co.uk/software/91633/voicent-predictive-dialer> |
| en-IE | <https://www.getapp.ie/software/91633/voicent-predictive-dialer> |
| en-NZ | <https://www.getapp.co.nz/software/91633/voicent-predictive-dialer> |
| en-SG | <https://www.getapp.sg/software/91633/voicent-predictive-dialer> |
| en-ZA | <https://www.getapp.za.com/software/91633/voicent-predictive-dialer> |

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