--- description: Learn more about Google Contacts. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Google Contacts Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Contact Management Software](/directory/337/contact-management/software) > [Google Contacts](/software/91603/google-contacts) # Google Contacts Canonical: https://www.getapp.com.au/software/91603/google-contacts Page: 1 / 29\ Next: [Next page](https://www.getapp.com.au/software/91603/google-contacts?page=2) > Google Contacts is an online address book, integrated with Gmail, Calendar, Drive, and other Google products. It can sync your contacts to all your devices. It is a way to store and organize contact information about the people you communicate with. > > Verdict: Rated **4.7/5** by 705 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 705 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - API - CRM - Contact Database - Contact Management - Data Import/Export - For Startups - For iPad Devices - Interaction Tracking - Lead Management - Search/Filter - Shared Contacts - Third-Party Integrations ## Integrations (1 total) - Gmail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Contact Management Software](https://www.getapp.com.au/directory/337/contact-management/software) ## Related Categories - [Contact Management Software](https://www.getapp.com.au/directory/337/contact-management/software) - [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4468 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18789 reviews) 3. [Act\!](https://www.getapp.com.au/software/91203/act) — 3.9/5 (921 reviews) 4. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 5. [eWay-CRM](https://www.getapp.com.au/software/106997/eway-crm) — 4.5/5 (823 reviews) ## Reviews ### "Google Contacts Review." — 4.0/5 > **Charles** | *10 January 2022* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: What really stands out in Google Contacts is the cloud storage of the contact database which makes it accessible anywhere on any device. The management of the data is also a great feature as editing and adding new data is well simplified. > > **Cons**: Sometimes contacts cannot be saved on a local device to be synced later which discourages offline users. > > My experience with Google Contacts has been a stellar one. Having switched devices and accounts severally in the past, Contacts has ensured my contact information is intact all through. ----- ### "Easily Manage your Contacts" — 5.0/5 > **Devon** | *5 July 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and already integrated with all my other Google products that I use at work daily. I love being able to label contacts so I don't have to enter in each individual email when I need to send multiple people the same email each time. > > **Cons**: Somestimes can be hard to integrate new things into a contact or to delete a contact no longer used such as a new number or email. > > I love being able to use Google Contacts with all my other Google programs. Easy to add contacts, and love all the features available. ----- ### "Can't not use it. But I wish they'd make some improvements." — 3.0/5 > **Verified Reviewer** | *8 May 2020* | Religious Institutions | Recommendation rating: 7.0/10 > > **Pros**: Obviously it very easily integrates with the whole Google suite, which is great. And I like being able to set up groups to easily send to. > > **Cons**: You can't select WHICH address for someone you want included in a group. So if you know someone from work and personal life and you want a specific address in different groups, you can't do that. It's maddening. > > I don't find Google Contacts to be the easiest thing to navigate or do what I want to do (too many clicks to add someone to a group, for instance), but it's aesthetically appealing and gets the job done. I can't get around using it and I have to admit the group function (while clunky) is indispensable for me at this point. ----- ### "I don't know how life (especially my work) would be like without Google Contacts" — 5.0/5 > **Edward** | *7 October 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Nowadays they ship most phones with Android and of course Google with it. But the most important thing is that I can keep both my iPhone and Android smartphone both synced and updated contacts\! Honestly it's the best part (you can search for guides / tutorials in YouTube you should find it) > > **Cons**: I really can't think of any for Google contacts? Especially with the fact that the service is provided with free-of-charge?\! It's unbelievable\!\! > > I love Google Contacts and I have been using for more than 7 years now and I will have to say that Google Contacts is like your Wifi. You don't look for it or think about it when it is working perfectly fine (especially most of the time it runs background) but when it is not working or you do not have it...that's when you REALLY feel the NEED\! ----- ### "Not impermeable but at always present" — 5.0/5 > **Sarah** | *1 May 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Google makes phone switches, losses, steals, or the panic the second you drop your phone on to the hard sidewalk (it's never over the couch) a thing of the past...well at least as far as data backups are concerned. Even when I wasn't prepared to have a phone "die" on me, Google's contacts always \*always\* have made the switch with me, and usually before me, and usually without my help. It's a huge relief to know my 971 contacts are safely backed up, considering I don't know or remember who half of them are anymore, but at least thanks to the ease and functionality of Google, I can keep those numbers until I want to kick em to the curb \*but not literally speaking this time\! > > **Cons**: The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long worded explanations that are 13 layers of inception deep, but getting to ALL the places you need to in order to turn off/change some of the privacy features is a really hidden hiccup. > > Privacy be damned...I'd rather have my contacts secured, safe in the Google-sphered every SINGLE time I've needed them, wanted them, looked for them, or lost them. They're never leaving you alone now, and they will be "openly" deceitful about it, but at least you have 971 more people to complain to that about\! ----- Page: 1 / 29\ Next: [Next page](https://www.getapp.com.au/software/91603/google-contacts?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91603/google-contacts) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data