Gmail

4.8 (12,303)
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Free email and inbox management app, from Google

About Gmail

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite). With 15GB of email storage provided for free, users can access Gmail as secure webmail, as well as via POP3 or IMAP4.

Gmail automatically sorts emails into separate, customizable tabs (e.g. Primary, Social, Promotions, Updates) which users can add or remove as desired. Both inbound and outbound messages can be translated into other languages in Gmail, where users can also respond to invites, track packages, and leave reviews, without leaving the app.

Starring and custom color labels let users neatly organize email threads (conversations), while Google-powered search allows users to locate messages from any thread, quickly and easily.

With Gmail's Hangouts, users can instant message with others, as well as host video calls with up to 15 participants, straight from their inbox. The platform is accessible from any mobile device, via either native mobile apps for Android or iPhone/iPad, or via a native mobile web app.


Key benefits of Gmail

• Choose a professional looking custom email - e.g. [email protected] - for your company and team members to use.

• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts.

• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.

• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.

• Recall or 'unsend' emails for a short period of time after you've clicked "send".


Images

Gmail Software - Gmail inbox & Google Workspace apps
Gmail Software - Gmail integrations within third-party apps
Gmail Software - Get a custom company email
Gmail Software - Suggested actions, like Smart Reply, Smart Compose, grammar suggestions
Gmail Software - Machine learning models block spam, phishing, and malware
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Gmail video
Gmail video
Gmail Software - Gmail inbox & Google Workspace apps
Gmail Software - Gmail integrations within third-party apps
Gmail Software - Get a custom company email
Gmail Software - Suggested actions, like Smart Reply, Smart Compose, grammar suggestions
Gmail Software - Machine learning models block spam, phishing, and malware

Not sure about Gmail? Compare with a popular alternative

Gmail

4.8 (12,303)
VS.

Starting Price

USD 0.00
USD 14.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

20
159

Integrations

40
40

Ease of Use

4.8 (12,303)
4.4 (2,155)

Value for Money

4.8 (12,303)
4.5 (2,155)

Customer Service

4.4 (12,303)
4.3 (2,155)
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Reviews

Overall rating

4.8 /5
(12,303)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.4/5

Already have Gmail?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 12,303
Maisarah
Maisarah
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nothing better than Gmail

Reviewed on 05/03/2021

Gmail is the best email service that anyone can have. All the associate service and integration...

Gmail is the best email service that anyone can have. All the associate service and integration that can be done with Gmail like Google Docs or Google Meet has help me to have more power and control to help managing my daily task better.

Pros

No email hosting software has do the job that Gmail has done. Managing email, auto sign-up for website, access to Google Suite and many more can be done with Gmail account. Gmail also can be upgraded to business account, which i can have my own domain email and using Gmail email hosting service to managing all the incoming email.

Cons

Getting a customer support service from Google is not as easy as it should be. I need to email them and wait for several days for them to finally response to my email, and no option to connect to the support service by phone for my country.

Jonathan
Jonathan
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best out there - still not good enough

Reviewed on 22/01/2024

I think it has been a good experience overall, but I really hate the way they have things on offer...

I think it has been a good experience overall, but I really hate the way they have things on offer (like space) and then they retract that and charge you for it when you get used to it.

Pros

Spam blocker is better than anything else out there.
The inbox look is clean, and emails tend to get through without outages and problems.
Calendar management is great.
Set up with own domain is exceptional.
Great layout of Google One, personal administration space.

Cons

The surveillance associated with Google, and intrusion into everything.
Rubbish integration with things like home automation (none).
Google not providing the functionality of things like IFTTT, etc. (so you have to buy one of those services instead or get used to poorly designed alternatives in the suite).
Contacts management is awful.
Terrible integration for multiple work accounts on mobile phone.
Ridiculously bad layout of their Google Workspaces administration space.

Andressa
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Accumulates a lot of emails

Reviewed on 10/05/2024

I confess that I don't like it as much as I used to.
Emails accumulate because it is difficult to...

I confess that I don't like it as much as I used to.
Emails accumulate because it is difficult to delete several at once.

Pros

receive and respond to emails with ease.

Cons

Little storage space and very difficult to delete emails.

Christopher
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

No other alternatives for our business

Reviewed on 19/04/2021

We didn't really want to use Gmail but there are very few alternatives for our business. We use...

We didn't really want to use Gmail but there are very few alternatives for our business. We use Google Workspace for our company so unfortunately we are king of stuck with Gmail rather than choosing it ourselves. This is mainly due to the fact we we already pay for Gmail storage.

Pros

Integrating our customised business email addresses into Gmail is probably the most useful feature Gmail provides.

Cons

From the start of using Gmail for our business email addresses we constantly get a "something is wrong" alert on our accounts. Formatting doesn't work when cut and pasting other fonts or colours, and the general experience of Gmail is, well, clunky, if that's the word. While it offers lots of custom features it is hard to find out how to use them as the support is just a Google Forum, therefore spending far too long trying to find the right answer. Finally the limit to file size attachments is frustrating. As a media company I send large attachments and after surpassing the 25mb limit a link is then provided to the other remailing attachments. I'm then going back and reducing file sizes as it doesn't look professional in my opinion.

Lindsey Raye
Lindsey Raye
Overall rating
  • Industry: Public Relations & Communications
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GMail is the Superior Mail choice

Reviewed on 18/02/2024

Pros

It’s easy to use, search, save, reply.

You can access it everywhere

Cons

It allows you to be tracked by everything you used google to log in with

Showing 5 reviews of 12,303 Read all reviews

Gmail FAQs

Below are some frequently asked questions for Gmail.

Gmail offers the following pricing plans:

  • Starting from: USD 0.00
  • Pricing model: Free Version
  • Free Trial: Not Available

Gmail is a free email service. Gmail is also rolled into Google Workspace.

Gmail has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Gmail supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Gmail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Gmail integrates with the following applications:

Airtable, Asana, Basecamp, Chatfuel, Chatwork, ClickFunnels, Clio, ConvertKit, Dropbox Business, Evernote Teams, Google Chat, Google Drive, Google Forms, Google Meet, HubSpot CRM, IFTTT, Jira, Mailchimp, MeisterTask, Meta for Business, Microsoft OneNote, Microsoft To Do, OmniFocus, OneDrive, Pipedrive, Remember The Milk, RescueTime, Ryver, Slack, Streak, Stripe, SugarCRM, SurveyMonkey, Todoist, Trello, Twitter/X, Typeform, Zapier, Zendesk Suite, Zenkit

Gmail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Gmail.