---
description: Learn more about Gmail. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Gmail Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Gmail](/software/91602/gmail)

# Gmail

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> Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button
> 
> Verdict: Rated **4.8/5** by 13327 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Gmail

• Choose a professional looking custom email - e.g. joe@yourcompanyname.com - for your company and team members to use.&#10;&#10;• Host video meetings with up to 15 participants, straight from your Gmail inbox, with Hangouts. &#10;&#10;• Access your email account on Android, iPhone, and Blackberry devices, via native mobile apps or the Gmail mobile web app.&#10;&#10;• Automatically sort and label incoming emails with Gmail's color-coded inbox filters, similar to 'folders' in old email programs, but emails can have multiple labels applied.&#10;&#10;• Recall or 'unsend' emails for a short period of time after you've clicked "send".

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 13327 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Gmail is a free email service.&#10;&#10;Gmail is also rolled into Google Workspace.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- API
- Alerts/Notifications
- Autoresponders
- Collaboration Tools
- Contact Management
- Email Campaign Management
- Email Marketing
- Email Monitoring
- Email Templates
- Email Tracking
- Inbox Management
- List Management
- Mobile App
- Mobile Optimization
- Multiple User Accounts
- Personalization
- Prioritization
- Reporting/Analytics
- Response Management
- Search/Filter

## Integrations (62 total)

- Airtable
- Asana
- Basecamp
- Calendly
- Chatfuel
- Chatwork
- ClickFunnels
- Clio
- Dropbox Business
- Evernote Teams
- Facebook Apps and Tabs
- Google Analytics 360
- Google Calendar
- Google Chat
- Google Chrome

... and 47 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software)

## Related Categories

- [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software)
- [Email Marketing Software](https://www.getapp.com.au/directory/307/email-marketing/software)

## Alternatives

1. [Microsoft Outlook](https://www.getapp.com.au/software/91380/microsoft-outlook) — 4.5/5 (2426 reviews)
2. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
3. [Microsoft 365](https://www.getapp.com.au/software/90725/microsoft-office-365) — 4.6/5 (14035 reviews)
4. [Mailchimp](https://www.getapp.com.au/software/8268/mailchimp) — 4.5/5 (17572 reviews)
5. [Brevo](https://www.getapp.com.au/software/91466/brevo) — 4.6/5 (3408 reviews)

## Reviews

### "Simple but good email manager." — 5.0/5

> **Osvaldo** | *8 February 2026* | Entertainment | Recommendation rating: 7.0/10
> 
> **Pros**: I use Gmail at work for some years, with multiple accounts. I can honestly tell that I never had a problem with this software. It's easy to use, and we don't pay anything for it. I never found any bugs and never had the need to use customer support. On the contrary, the design and customization could be a little better. I never had to report a problem about this software.
> 
> **Cons**: I don't like the way it looks. I find it too minimal for my personal taste and I can see few customization options.
> 
> In general my overall experience is good. The software works very well. I only would change how the page looks. But it's a personal judgement.

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### "great experience with Gmail" — 5.0/5

> **ALFREDO** | *9 March 2026* | Warehousing | Recommendation rating: 10.0/10
> 
> **Pros**: I have been using it for more than 15 years and I like it. Customer service is great. Security is important both for them and for the user. ease of use.
> 
> **Cons**: nothing negative, I like knowing that I can trust their system and privacy when sending an email to customers and friends

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### "Widely used" — 3.0/5

> **Jenna** | *23 March 2026* | Design | Recommendation rating: 8.0/10
> 
> **Pros**: Its easy to use and links great with other programs and many other organizations use it so you can link with them.
> 
> **Cons**: Customer service is non existent. You can not speak to someone directly so if you have any issues you pretty much have to call a professional and pay.
> 
> Mostly good.  Since its widely used most issues can be fixed if you hire a professional. They need to have live customer support.

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### "Insides of Gmail" — 5.0/5

> **Mahendra** | *26 December 2025* | Writing & Editing | Recommendation rating: 10.0/10
> 
> **Pros**: Gmail is the most convenient and userfriendly emailing system available freely to all internet users
> 
> **Cons**: The drawbacks of Gmails are limited, one being the spam emails and advertisements once the email spreads to a third party.For an amature the mishandling of a Gmail account can compromise the privacy of the individual.
> 
> Gmail since the start of its uses has always been satisfactory in terms of quality and customer support rather it be to regain control of an accout or reseting a forgoted password. It has a built in option of a customized view in terms of appearance and also the types of news updates you would like to recieve and the notifications of which can all be customized according to onces choice. The association of gmail with the playstore and android devices also maximizes its utilities. The google drive and manage password of a gmail logged in devices has its perks and ease of access at a whole new level. It can be termed as the neccessity of todays internet world that too available free of cost.

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### "So good so far" — 5.0/5

> **Mohammed** | *27 February 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: i found it too easy to send and receive mails and dashboard is clear and fast for any one also updated.
> 
> **Cons**: the attaching big files not supported, and promotion emails are annoying and there no how to stop that.
> 
> I have used it for very long time daily, for send and receive emails for work, and supporting my children.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/91602/gmail)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91602/gmail> |
| de-AT | <https://www.getapp.at/software/91602/gmail> |
| en | <https://www.getapp.com/it-communications-software/a/gmail/> |
| en-AE | <https://www.getapp.ae/software/91602/gmail> |
| en-AU | <https://www.getapp.com.au/software/91602/gmail> |
| en-CA | <https://www.getapp.ca/software/91602/gmail> |
| en-GB | <https://www.getapp.co.uk/software/91602/gmail> |
| en-IE | <https://www.getapp.ie/software/91602/gmail> |
| en-NZ | <https://www.getapp.co.nz/software/91602/gmail> |
| en-SG | <https://www.getapp.sg/software/91602/gmail> |
| en-ZA | <https://www.getapp.za.com/software/91602/gmail> |
| es | <https://www.getapp.es/software/91602/gmail> |
| es-CL | <https://www.getapp.cl/software/91602/gmail> |
| es-CO | <https://www.getapp.com.co/software/91602/gmail> |
| es-MX | <https://www.getapp.com.mx/software/91602/gmail> |
| fr | <https://www.getapp.fr/software/91602/gmail> |
| fr-BE | <https://fr.getapp.be/software/91602/gmail> |
| fr-CA | <https://fr.getapp.ca/software/91602/gmail> |
| nl | <https://www.getapp.nl/software/91602/gmail> |
| nl-BE | <https://www.getapp.be/software/91602/gmail> |
| pt | <https://www.getapp.com.br/software/91602/gmail> |
| pt-PT | <https://www.getapp.pt/software/91602/gmail> |

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