About Lightspeed POS

From setup to your first sale and beyond the Lightspeed Kounta POS team is here to help get you up and running with the Point of Sale. Not that you'll need much help: its easy-to-navigate interface and intuitive functionality will have you setting up and selling products in no time. Customise your POS screen in any way you want so that Lightspeed Kounta POS adapts to the way you do business, rather than the other way around.

But don't stop there: add any number of free, built-in add-ons that extend Lightspeed Kounta POS's use beyond a full-featured POS. Track inventory and get low stock alerts, automate PO generation, create customer accounts, get detailed reporting and insights on what your customers, and when. It's a new level of business intelligence for the small shop. Third party add-ons take you even further, with loyalty apps, employee rostering, and online ordering.

Whether you have one store or ten or 100, you manage it all right from the secure back office, accessible through the web or a mobile. And the system is platform independent: it doesn't matter if you're running old POS terminals, Mac or Windows, tablets, or smartphones. Designed with hospitality in mind, Lightspeed Kounta POS has many features—like item variants and modifiers for inventory, easy discounting, or product components—work just as well with retail.

Pricing starting from:

USD 60.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Lightspeed POS

- Bank Level Security

Banks invest in physical infrastructure, 128 bit encryption, and the personnel required to keep it all running and secure, because your money is important to them. We take the same precautions with your data, because our customers are important to us.

- Works On and Offline

Lightspeed Kounta POS has native ability to work offline mitigates the risks of computing in the cloud. Don't worry about your connection: if it goes, down, Lightspeed Kounta POS saves everything and syncs it when the outage is over

- Lightspeed Kounta POS plays well with others

The Lightspeed Kounta platform is built on Open APIs that we share with partners who want to develop their own apps to work with ours. Things like accounting, online ordering, marketing, loyalty/rewards programs are all valuable to a retail business, and Lightspeed Kounta POS connects with the best of them.

- Really…Real Time!

Stay connected with your business no matter where you are. Login to your Dashboard and get up to the minute stats and data on how each location is doing.

- Centralised Point of Sale

Manage all your sites from one interface containing one master database, and then roll out tweaks on more individual bases.

- No more patches
Since we run the server, and manage the software, we take care of all the software updates and hardware upgrades. You just use the software. That means you get instant access to new features, as soon as they’re ready

- Invisible IT that just works

With Kounta, you'll spend far less time and money each month on managing your IT. You'll probably spend no time. We're running everything behind the scenes, so downtime just isn't a concern.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, New Zealand, United States

Supported Languages

English

Pricing starting from:

USD 60.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Lightspeed POS Software - Built for restaurants, bars, cafes, bakeries, breweries and everything in-between!
Lightspeed POS Software - Point of Sale
Lightspeed POS Software - Centralised product management
Lightspeed POS Software - Actionable data
Lightspeed POS Software - Efficiency boosting integrations
Lightspeed POS Software - Control your margins with recipe management
Lightspeed POS Software - Purchase ordering and stock control
Lightspeed POS Software - Easy for staff to use and fast when taking payments
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Lightspeed POS video
Lightspeed POS video
Lightspeed POS Software - Built for restaurants, bars, cafes, bakeries, breweries and everything in-between! Lightspeed POS Software - Point of Sale Lightspeed POS Software - Centralised product management Lightspeed POS Software - Actionable data Lightspeed POS Software - Efficiency boosting integrations Lightspeed POS Software - Control your margins with recipe management Lightspeed POS Software - Purchase ordering and stock control Lightspeed POS Software - Easy for staff to use and fast when taking payments

Features

Total features of Lightspeed POS: 71

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Bar POS
  • Barcode / Ticket Scanning
  • Barrel Management
  • Billing & Invoicing
  • Cash Management
  • Cost Management
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customisable Categories
  • Customizable Reports
  • Customizable Templates
  • Data Synchronization
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Cafeterias
  • For Healthcare
  • For Schools
  • Free / Reduced Meals
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Kitchen / Menu Management
  • Labor Cost Calculator
  • Layaway Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Device Management
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Production Management
  • Production Tracking
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recipe Management
  • Recipe/Formula Costing
  • Remote Access/Control
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales History
  • Sales Management
  • Sales Reports
  • Self Ordering
  • Separate Checks
  • Split Checks
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Wait List Management
  • eCommerce Management

Alternatives

TouchBistro

4.1
#1 Alternative to Lightspeed POS
TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the...

GoFrugal

4.4
#2 Alternative to Lightspeed POS
GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS)...

Square Point of Sale

4.7
#3 Alternative to Lightspeed POS
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Ordyx

3.3
#4 Alternative to Lightspeed POS
Ordyx is a hybrid POS system with SMS messaging, inventory management, and loyalty programs, compatible with PC, Mac,...

Reviews

Overall rating

4.4 /5
(117)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.5/5

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Showing 5 reviews of 117
Richard M. Richard M.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 13/01/2018

Pros

Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease.

The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time.

Cons

Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue.

Peter M. Peter M.
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic POS

Reviewed on 07/05/2021

Pros

Lightspeed is very reliable, easy to program good functionality. In 3 years our POS has not crashed or stalled. Customer support is remarkable. The team is knowledgeable and professional. My questions are answered the same day.

Cons

Most of the reporting is very good. I would like more one page style reports, for example all servers that worked yesterday lists total sales, category sales, average check. I can get this information but each server is listed separately so analysis is time consuming.

Alternatives Considered

TouchBistro

Reasons for Choosing Lightspeed POS

Lightspeed would be simpler and had great customer support.

Reasons for Switching to Lightspeed POS

During the demo I felt Lightspeed had more features that would be beneficial to our restaurant.
Jarel J. Jarel J.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good POS for smaller business

Reviewed on 09/11/2021

Pros

Cloud based with handheld hardware options

Cons

NOt able to expand out into any CRM functions

Jimmy P. Jimmy P.
Overall rating
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Horrendous POS System.

Reviewed on 28/06/2017

DO NOT WASTE YOUR MONEY ON THIS!!! MOVE ON TO THE NEXT!

DO NOT WASTE YOUR MONEY ON THIS!!! MOVE ON TO THE NEXT!

Pros

Nothing to say here. There is nothing good about this system except for the promptness of my customer service, who usually has bad news. But as I now understand my customer service rep doesn't ACTUALLY work for Kounta, she works for the company that sold it to me. I wish they would have sold me one of their other POS options.

Cons

Server level order control is an upgrade, they don't tell you that when purchasing, even though that is one of the most basic things. Check splitting is the most laborious I have ever experienced, if you have a table that needs multiple splits get them a refill of their coffee because it will take a while. No over all system close out, no way to re-open a check. In lieu of that simple option they have a refund button, but, guess what if you had multiple pay types IE Cash and CC that doesn't work, can only refund whole amount to one pay type, which then screws up the server report(one of the biggest reasons to have a POS system) Integrated credit card system has worst customer service ever. If you need to get someone after 9 good luck. Randomly loses checks! Have no idea how that happens but if you are on a check and the system reloads(which it does a lot) bye bye order!

Shelley B. Shelley B.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes Perfect Sense!

Reviewed on 30/03/2021

We have been using Lightspeed for 2+ years now and absolutely love it! We are able to utilize many...

We have been using Lightspeed for 2+ years now and absolutely love it! We are able to utilize many of their components to assist us not only in the basics (inventory, sales) but analytics and E-Comm. LS staff are very knowledgeable, friendly and quick to respond to our needs.

Pros

We are able to customize according to our needs. We utilize many of the components and are constantly learning.

Cons

Sometimes we have recommendations and submit them.

Showing 5 reviews of 117 Read all reviews

Lightspeed POS FAQs

Below are some frequently asked questions for Lightspeed POS.

Lightspeed POS offers the following pricing plans:

Including setup assistance and training by our team of hospitality experts, as well as 24/7 maintenance and support. Starting from $60 per month billed monthly, which means any business can afford and scale up with Lightspeed Kounta POS.

Lightspeed POS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Lightspeed POS supports the following languages:

English

Lightspeed POS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Lightspeed POS integrates with the following applications:

ActiveCampaign, Albert, DoorDash, MYOB Business, Marsello, Mobi2Go, OrderUp, PayPal, QuickBooks Online Advanced, Quickbooks Online, Ritual, Saasu, Tanda, TimeForge, Windcave, Xero

Lightspeed POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Lightspeed POS.