About Slack

Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox.

Slack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly.

Everything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.

Pricing starting from:

USD 8.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:

  • A 32% increase in productivity.

  • A 48.6% reduction in internal email.

  • A 25.1% reduction in meetings.

  • And, 80.4% agree Slack has increased transparency on their team.

    These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, France, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English, French, German, Japanese, Spanish

    Pricing starting from:

    USD 8.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Slack Software - Create custom teams and channels to categorize and organize conversations
    Slack Software - Access and share messages, files, and services in one place
    Slack Software - Use the deep search functionality to find messages from across multiple channels
    Slack Software - Create and assign tasks and action items
    Slack Software - Slack voice or video calls
    View 6 more
    Slack video
    Slack Software - Create custom teams and channels to categorize and organize conversations Slack Software - Access and share messages, files, and services in one place Slack Software - Use the deep search functionality to find messages from across multiple channels Slack Software - Create and assign tasks and action items Slack Software - Slack voice or video calls

    Features

    Total features of Slack: 78

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Tracking
    • Activity/News Feed
    • Agile Methodologies
    • Alerts/Notifications
    • Archiving & Retention
    • Audio / Video Conferencing
    • Audio Calls
    • Authentication
    • Billing & Invoicing
    • Brainstorming
    • Budget Management
    • Calendar Management
    • Call Conferencing
    • Call Recording
    • Call Routing
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Communications Management
    • Compliance Management
    • Discussions / Forums
    • Document Management
    • Drag & Drop
    • File Sharing
    • File Transfer
    • For Sales Teams/Organizations
    • Full Text Search
    • Group Management
    • HIPAA Compliant
    • In-App Training
    • Interaction Tracking
    • Issue Management
    • Live Chat
    • Meeting Management
    • Member Directory
    • Messaging
    • Milestone Tracking
    • Mobile Access
    • Multi-User Collaboration
    • Notes Management
    • Onboarding
    • Percent-Complete Tracking
    • Presentation Streaming
    • Prioritization
    • Project Management
    • Project Planning/Scheduling
    • Real Time Data
    • Real Time Notifications
    • Real Time Synchronization
    • Real-Time Chat
    • Real-time Updates
    • Remote Access/Control
    • Remote Support Software
    • Reporting/Project Tracking
    • SSL Security
    • Screen Sharing
    • Search/Filter
    • Single Sign On
    • Surveys & Feedback
    • Tagging
    • Task Management
    • Team Chat
    • Testing/QA Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traditional Methodologies
    • Two Way Audio & Video
    • Two-Factor Authentication
    • Two-Way Audio & Video
    • Usage Tracking/Analytics
    • Video Chat
    • Video Conferencing
    • Video Support
    • Workflow Management

    Alternatives

    Microsoft Teams

    4.4
    #1 Alternative to Slack
    Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video...

    Google Meet

    4.5
    #2 Alternative to Slack
    Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include...

    Trello

    4.5
    #3 Alternative to Slack
    From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work...

    WhatsApp

    4.7
    #4 Alternative to Slack
    WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs...

    Reviews

    Overall rating

    4.7 /5
    (21,123)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support
    4.4/5

    Already have Slack?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 21,123
    David W. David W.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best remote collaboration tool I have EVER used!

    Reviewed on 29/07/2021

    Slack is the easiest collaboration tool I've ever used. I am currently acting as Scrum Master for...

    Slack is the easiest collaboration tool I've ever used. I am currently acting as Scrum Master for four agile teams, and it's easy to keep in touch with all of them and coordinate standups. File sharing is extremely easy

    Pros

    Slack is a user-friendly, robust collaboration tool that allows for quick setup and access to channels both public and private. Asynchronous communication is a cinch and the Mentions and Reactions feature allows for easy access to what recent messages you have received.

    Cons

    Due to Slacks' third party app space, there are some features that might seem to be missing at first but need to be found as a third party feature. This involves an admin or an owner having to approve the app being installed. This can sometimes be a bit of a headache on the admin end, as it requires going to obscure parts of the app to approve. It could be an easier experience.

    Alternatives Considered

    Microsoft Teams

    Reasons for Choosing Slack

    Yammer was too slow and "social media" like for us. We wanted a faster, easier tool for us to quickly communicate with one another.

    Switched From

    Yammer

    Reasons for Switching to Slack

    Teams lacked a lot of the features Slack has, such as custom reactions, quick calls and file uploading. We decided to stick with Slack as it offered what a more agile-friendly experience.
    Dayna D. Dayna D.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Slack is great for remote teams!

    Reviewed on 02/11/2021

    This tool has helped us communicate as a team. It has helped us restore some type of "culture" in a...

    This tool has helped us communicate as a team. It has helped us restore some type of "culture" in a remote workforce.

    Pros

    We love that you can see when teammates are in a meeting. Set up away notifications. Sync to our calendars. The newly added scheduled message feature is great so we can send messages within business hours (especially when someone is working outside of typical hours)

    Cons

    There isn't really much to not like. I haven't had many issues with the tool not performing but, occasionally the call feature can be a little buggy. (does not happen very often)

    Alternatives Considered

    Microsoft Teams

    Reasons for Choosing Slack

    Google was just not able to meet all the demands we had as a team.

    Switched From

    Google Meet

    Reasons for Switching to Slack

    We felt that Slack met more of the needs and had more options for integrations we wanted to utilize
    Jon B. Jon B.
    Overall rating
    • Industry: Computer Software
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Slack is essentially advanced texting for business users

    Reviewed on 09/07/2020

    I started using Slack because my client required it. I find that it cuts down on my email...

    I started using Slack because my client required it. I find that it cuts down on my email dependence but I'm often frustrated when attempting to compose a message without standard elements such as tables, inline images, etcetrera.

    Pros

    I like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone.

    I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply.

    I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.

    Cons

    The biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide.

    It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able to "Reply All" to a conversation thread.

    The desktop Slack application (running on Windows 10 Pro) has a "clunky" feel to it. It's written with a framework that allows the Slack developers to write HTML and JavaScript code that is essentially compiled into a Windows application and it definitely shows. Something as simple as selecting text is counter-intuitive (until you realize that it's essentially a web page mascaraing as a Windows application.

    Samantha M. Samantha M.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Slack offers seamless Communication across the organisation and value for money

    Reviewed on 25/10/2021

    Overall Slack is a great platform for teams looking for seamless communication across the organisati...

    Overall Slack is a great platform for teams looking for seamless communication across the organisation and value for money.

    Pros

    Slack is one of the best platforms available for team communication. After using it for almost 3 years now, it provides our organisation with real-time and seamless communication and offers the most value for your money. Through Slack, you can instant message your team for a quick ask or direct message a specific member for any questions. You can also share files easily by uploading or you even connect your Google Drive/Dropbox to share file links. You can also have fun communicating using emoji's or just share fun GIF's to your team.

    The free version offers all the features needed for team communication but if you want additional productivity features to level up your communication like communicating with outside vendors on your workspace, then you can definitely opt for getting paid plan. Slack is a very intuitive platform and user friendly.

    Cons

    Slack is a great tool for communication across teams but it does not offer any project management features.

    Sourabh S. Sourabh S.
    Overall rating
    • Industry: Computer Software
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Slack makes business communication easy, efficient and engaging

    Reviewed on 07/08/2021

    I have enjoyed every bit of using slack, it gives me a feeling of using a robust yet state of the...

    I have enjoyed every bit of using slack, it gives me a feeling of using a robust yet state of the art communication platform. Hats off to the folks at slack, keep the good work going !!

    Pros

    It has carved a new segment in business communication and remote collaboration. Right now it is the gold standard as far as combining email and chat go. The User Interface is peppy and fun. The User Experience is very intuitive and efficient. We can edit messages that were sent without much noise. Love the slackbot as well it is very effective if used correctly. There are some really cool geeky features like Marvin etc which add the much needed spice to the remote work environment.

    Cons

    I haven't seen/used a native audio or video calling feature on slack, there are some advantages of having 3rd party video conferencing integration support but an inbuilt audio and video calling would have made this an absolute front runner in its segment. There should be a feature to notify when someone has logged in back to slack.

    Showing 5 reviews of 21,123 Read all reviews

    Slack FAQs

    Below are some frequently asked questions for Slack.

    Slack offers the following pricing plans:

    • Starting from: USD 8.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

    Slack has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Slack supports the following languages:

    English, French, German, Japanese, Spanish

    Slack supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Slack integrates with the following applications:

    5pm, Aha!, Airbrake, Aircall, Airtable, Amplitude, Any.do, AppSignal, Asana, Assembla, Automile, Autopilot, Azendoo, Azuqua, AzureDesk, Baremetrics, Beanstalk, Betterworks, BigTime, Bitbucket, Bitium, Blitz, BlueJeans, Bonusly, Boundary, Box, Brand24, Breezy, Bugsnag, CATS, Calamari, CallPage, Callmaker, Cayzu, Centrify Identity Service, Chartbeat, CheckMarket, Checkfront, CircleCI, Clari, ClearSlide, Clearlogin, ClickMeeting, ClockIt, Continu, Copper, Crashlytics, Databox, Datadog, Desk.com, Dropbox Business, Egnyte, Emburse Abacus, Envoy, Favro, Flow, FlowVella, Freshdesk, Freshservice, Front, Geekbot, GetResponse, GitHub, GoCo, GoToMeeting, Google Drive, Greenhouse, Groove, HaloPSA, HappyFox Chat, HappyFox Help Desk, HelloSign, Help Scout, Hive, Hoopla, Hootsuite, HotGloo, HubSpot Marketing Hub, IFTTT, ITM Platform, Insightly, Intercom, Intervals, Jira, Kixie PowerCall, Kudos, Kyber, LeadDyno, Lessonly, Lever, Librato, LiveAgent, Localize, Locowise, Lucidchart, Lucidpress, MVISION Cloud, Mailchimp, Mailjet, MeisterTask, Mention, Microsoft Teams, Microsoft To Do, Mingle, Miro, Nagios XI, New Relic One, Notion, Okta, OneDrive, OpsGenie, Ottspotta, PagerDuty, Papertrail, PayPal, Pingdom, Pivotal Tracker, PractiTest, Procurify, ProdPad, ProductPlan, Pulseway, Qualtrics CoreXM, Quip, Qwilr, Rainforest, Ranktab, Raven Tools, Raygun, Re:amaze, Recruitee, Recruiterbox, Redbooth, Repuso, Roadmap, Rollbar, Sage HR, Salesforce Sales Cloud, SatisMeter, SendPulse, Sentry, Setmore, Sisense, Small Improvements, Smooch, SnapComms, SolarWinds Service Desk, Spinify, Staff Squared, Stripe, SupportBee, SurveyMonkey, TINT, Talkdesk, Time Doctor, TimeCamp, Todoist, Toggl Plan, Trello, TrueSight Pulse, Twine, Twitter, UpKeep, UpRaise, Userlike, Usersnap, VibeCatch, Vigil, WebHR, Webex, Wishpond, Woopra, WorkRamp, Xplenty Data Integration Service, Zapier, Zendesk, Zenefits, Zoho Books, Zoho Expense, Zoho Inventory, Zoho Invoice, Zoho Projects, Zoho Subscriptions, Zoom Meetings, absence.io, smartQ, truDigital Signage

    Slack offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

    See all software categories found for Slack.