--- description: Learn more about Slack. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Slack Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Slack](/software/91563/slack) # Slack Canonical: https://www.getapp.com.au/software/91563/slack Page: 1 / 963\ Next: [Next page](https://www.getapp.com.au/software/91563/slack?page=2) > Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do > > Verdict: Rated **4.7/5** by 24046 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Slack Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees: A 32% increase in productivity. A 48.6% reduction in internal email. A 25.1% reduction in meetings. And, 80.4% agree Slack has increased transparency on their team. These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24046 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - @mentions - API - Access Controls/Permissions - Activity Tracking - Activity/News Feed - Alerts/Notifications - Archiving & Retention - Audio Calls - Audio Capture - Authentication - Brainstorming - CRM - Calendar Management - Call Conferencing - Call Recording - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (186 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 171 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Instant Messaging Software](https://www.getapp.com.au/directory/320/instant-messaging-chat/software) ## Related Categories - [Instant Messaging Software](https://www.getapp.com.au/directory/320/instant-messaging-chat/software) - [Productivity Software](https://www.getapp.com.au/directory/330/productivity/software) - [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software) - [File Sharing Software](https://www.getapp.com.au/directory/422/file-sharing-api/software) - [Sales Engagement Software](https://www.getapp.com.au/directory/2791/sales-engagement-platform/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.com.au/software/105615/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews) 3. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 4. [Google Meet](https://www.getapp.com.au/software/121823/google-hangouts) — 4.5/5 (12079 reviews) 5. [Asana](https://www.getapp.com.au/software/90584/asana) — 4.5/5 (13547 reviews) ## Reviews ### "Effective team communication tool" — 4.0/5 > **Osama** | *23 January 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: It makes team communication fast and easy. It keeps conversations organized with its channel/group feature. The best part is it's messages search feature, you can quickly find any text from all chats and channels.Also, helpful for file sharing. > > **Cons**: Too many notifications can be distracting. Free version has limits that can sometimes be frustating. > > It's helpful for team communication. We can integrate GitHub with it, whenever there is pull request or any action, it sends notification in the channel. ----- ### "Not Just a Chat Tool, But A Powerhouse." — 5.0/5 > **Andrea** | *11 March 2026* | Design | Recommendation rating: 9.0/10 > > **Pros**: I think the value of Slack lies in how versatile it has become over the last years. Not only is it helpful for communication purposes, but the project management features, collaborative workflow tools and customized add-ons make it great as a tool where every project can be seamlessly managed, without relying on too many apps. > > **Cons**: When I first started using it, it was a bit of a learning curve for using some of its core messaging features. A silly example is that I struggled to find how to send gifs or customize emojis, since it wasn't as intuitive, but it wasn't hard to catch on. Another thing that I struggled with was using it on other devices, sometimes it wouldn't update the same way, but it happened rarely. > > Overall my experience with Slack has been great, it is a great tool to keep all team communication organized and clear, plus the customization, like the use of bots for scheduled messages, was a great tool to foster rapport amongst the team. ----- ### "I like slack" — 3.0/5 > **Samer** | *10 March 2026* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: It is a nice platform to communicate and organise a community or multiple communities in groups and workspaces. > > **Cons**: The user interface is a little bit complex, and I find other platforms simpler and more useful to use. > > It is nice, but I do not use it so often, and I am happy to have it in my software stack and connect to colleagues on it. ----- ### "Good for live community" — 4.0/5 > **Verified Reviewer** | *29 January 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: The possibility to be part of different communities with the same profile and the set up of notifications. > > **Cons**: I feel that the accessibility when someone send you a link. Sometimes that link doesn't work and opens a lot of links. > > Has been really good because help me a lot to share information at work and be live when is needed or not. ----- ### "Slack Ain't Slackin'- It's A Modern Platform For Internal Comms" — 5.0/5 > **Verified Reviewer** | *25 February 2026* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Slack is an easy way to communicate internally as well as with external partners. I appreciate how you can tie Slack to Salesforce to receive notifications. We have a new deal won alert, so delivery knows what has recently closed. It's super helpful. The UX is also really friendly on your eyes. > > **Cons**: I can't think of anything I don't like. Slack is our preferred method of internal communication and I've used it across multiple roles. > > Awesome experience- I use it every day. I've been using it for almost a decade across multiple roles in multiple organizations. ----- Page: 1 / 963\ Next: [Next page](https://www.getapp.com.au/software/91563/slack?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91563/slack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data