Salesforce Platform
About Salesforce Platform
Salesforce App Cloud lets users build enterprise apps quickly that help connect employees, engage customers, track performance, and integrate everything. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning that adds up to the fastest, easiest way to take the lead in the app revolution. Even build Android apps and iOS apps.
Salesforce App Cloud offers an extensive feature set out of the box, which allows lines of business to develop enterprise apps without writing code. Visual tools allow administrators to build applications, create triggers and workflows, and manage the data architecture with a fully drag-and-drop interface. Best of all, applications built with Salesforce App Cloud are built once but run everywhere--on desktops, mobile phones, tablets, and even wearable devices. For custom solutions, Salesforce App Cloud allows developers to write code in any modern language, such as Node.js, PHP, Ruby, or Python (to name a few).
Key benefits of Salesforce Platform
Full PaaS (no hardware or underlying systems to manage)
Visual Development (Page Builder, Community Builder, App Builder, Process Builder, & Data Schema Builder)
Programmatic Development (Support for all Modern Languages, Team Administration, Access Controls, Logging)
Mobile Services (SDK, Push Notifications, Geolocation, Offline)
Integration (APIs, SOAP, REST, Point-and-Click Tools)
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Reviews
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- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The essential customer relationship management platform for your business
Reviewed on 26/03/2023
Pros
Ease of use: Salesforce is easy to use and offers an intuitive interface that allows users to navigate the system easily.Customisation: Salesforce provides advanced customisation, allowing companies to create CRM solutions tailored to their specific needs.Mobility: Salesforce offers robust mobile capabilities, allowing users to access their CRM from anywhere.Collaboration: Salesforce enables users to collaborate effectively in real time, allowing teams to work together to solve problemsReporting and analytics: Salesforce offers powerful reporting and analytics capabilities that allow companies to track and analyse the performance of their businessIntegration: Salesforce can be integrated with many other enterprise systems, allowing companies to use Salesforce with other applications they already use
Cons
Cost: Salesforce can be expensive for small businesses or startups, especially for advanced features such as supply chain management and production management.Complexity: The Salesforce platform can be complex to use and set up, requiring extensive training for users. This can also lead to additional costs for the business.
- Industry: Computer Hardware
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Everything in one place
Reviewed on 13/10/2019
Before lightning, we had 2 software, one for chat and email, another one where we create the cases...
Before lightning, we had 2 software, one for chat and email, another one where we create the cases and logs, now everything is in one place.
Pros
Email, chat and logs platform in one place, you can chat with your customer, sent emails and reply, attach files in the logs (cases), this software have embedded the ScreenMeet software and works great, you can have remote connection.
Cons
In the start some bugs and errors, they were fixed couple months after.
Chat: no timer added yet, you don't know how long is the current chat.
If you have 2 chats, they are open in 2 tabs, if one customer close the chat, you don't know it until open the tab, should be great if there is an alarm or sound.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Lightening (JobScience Review)
Reviewed on 24/02/2020
It was average, I found it difficult to get buy in from the team to use it effectively. It just...
It was average, I found it difficult to get buy in from the team to use it effectively. It just wasn't customized effectively and being honest I think we were mis-sold the product.
Pros
The system is quite intelligent, it has lots of functions and apps, perhaps overly complex for a company our size. We used lightening as part of JobScience. It is a great piece of software for large companies, loads of apps that can be built in.
Cons
It is more geared towards large companies (Enterprise) 300+ users to get the full use from it. In my opinion if you are looking at this product and your company is under 200-300 people is can be very dear for what you get.
Reasons for Choosing Salesforce Platform
We needed a more user friendly productReasons for Switching to Salesforce Platform
At the time it seemed the best way forward- Industry: Computer Networking
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Positive feedback
Reviewed on 15/09/2024
Pros
In my project we used Salesforce for customer service, the most I like was the easy use and user friendly interface
Cons
The least I like about SalesForce Platform is that sometimes there is a bug and can’t log in from the first time
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Salesforce Review
Reviewed on 13/05/2024
Worth the money and the time investment once you have it set up.
Worth the money and the time investment once you have it set up.
Pros
It can do anything you need it do and it can be customized to multiple business units.
Cons
The cost of getting things set up the way you want them is large from both a time and monetary perspective
Salesforce Platform FAQs
Below are some frequently asked questions for Salesforce Platform.Q. What type of pricing plans does Salesforce Platform offer?
Salesforce Platform offers the following pricing plans:
- Starting from: USD 25.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Salesforce Platform?
Salesforce Platform has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Salesforce Platform support?
Salesforce Platform supports the following languages:
Danish, Dutch, English, French, German, Italian, Spanish, Swedish
Q. Does Salesforce Platform support mobile devices?
Salesforce Platform supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Salesforce Platform integrate with?
Salesforce Platform integrates with the following applications:
Google Cloud, Marketo Sales Connect, Microsoft Power BI, QuickBooks Desktop, Salesforce Einstein, ServiceNow, Shopify, Slack, Tableau, Xero
Q. What level of support does Salesforce Platform offer?
Salesforce Platform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Salesforce Platform.
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