--- description: Learn more about Salesforce Platform. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Platform Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Mobility Software](/directory/290/mobile/software) > [Salesforce Platform](/software/91487/app-cloud) # Salesforce Platform Canonical: https://www.getapp.com.au/software/91487/app-cloud Page: 1 / 17\ Next: [Next page](https://www.getapp.com.au/software/91487/app-cloud?page=2) > Salesforce App Cloud is a platform for developing enterprise \& customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning. > > Verdict: Rated **4.4/5** by 395 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Salesforce Platform Full PaaS (no hardware or underlying systems to manage) Visual Development (Page Builder, Community Builder, App Builder, Process Builder, \& Data Schema Builder) Programmatic Development (Support for all Modern Languages, Team Administration, Access Controls, Logging) Mobile Services (SDK, Push Notifications, Geolocation, Offline) Integration (APIs, SOAP, REST, Point-and-Click Tools) ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 395 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Business Process Automation - CRM - Code Development - Code Editing - Collaboration Tools - Compatibility Testing - Configurable Workflow - Customizable Fields - Dashboard - Data Management - Data Modeling - Data Security - Database Support - Debugging - Deployment Management ## Integrations (11 total) - Google Cloud - Marketo Sales Connect - Microsoft Outlook - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mobility Software](https://www.getapp.com.au/directory/290/mobile/software) ## Related Categories - [Mobility Software](https://www.getapp.com.au/directory/290/mobile/software) - [Platform as a Service (PaaS) Software](https://www.getapp.com.au/directory/352/platform-as-a-service-paas/software) - [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software) - [Middleware Software](https://www.getapp.com.au/directory/641/middleware/software) - [App Building Software](https://www.getapp.com.au/directory/653/application-builder/software) ## Alternatives 1. [Jira](https://www.getapp.com.au/software/9953/jira) — 4.4/5 (15392 reviews) 2. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (6050 reviews) 3. [Asana](https://www.getapp.com.au/software/90584/asana) — 4.5/5 (13582 reviews) 4. [viaSocket](https://www.getapp.com.au/software/2077932/viasocket) — 4.8/5 (647 reviews) 5. [Zapier](https://www.getapp.com.au/software/100222/zapier) — 4.7/5 (3052 reviews) ## Reviews ### "A Great Tool for Client Tracking and Retention" — 5.0/5 > **Brandon** | *8 July 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: My favorite part about SalesForce was how detailed the tracking was. From the initial contact with a client to the final sale and every step in between, SalesForce allows you to log everything in detail. > > **Cons**: For many SalesForce has a bit of a learning curve. Any team member is able to edit certain details of tasks and customer information depending on the settings, making it intimidating for new users. > > Overall, my organization found SalesForce adequate and efficient for a team of our size. It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted customers. ----- ### "Salesforce for Sales - B2B Software" — 4.0/5 > **Marissa** | *21 November 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Once you get used to the platform, it is very easy to navigate. I benefit most from the ability to edit and track my sales pipeline (with great visual charts), create and track tasks to better structure my day, and it has great integrations with other systems I use. > > **Cons**: Each Salesforce instance can be drastically difference. For example, my company went through an acquisition a few years ago. To this day, we are still using separate Salesforce instances and it can be challenging to navigate. > > I've been using Salesforce for years and overall am very satisfied with the functionality of it. Safely stores all the data I need for my position and helps me better navigate my day to day tasks. ----- ### "Salesforce Review" — 3.0/5 > **Alex** | *12 November 2024* | Human Resources | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about Salesforce was how easy it was to integrate with other applications that my company uses. This gave us something our previous CRM didn't. > > **Cons**: The cons about Salesforce was how difficult it was to navigate the UI. I've heard good things about the UI, but my own experience with it was overwhelming, as there was so much going on at all times. > > My overall experience with Salesforce was positive, it may have had a hard learning curve but it was worth while for my company to switch over. ----- ### "Great CRM Platform" — 5.0/5 > **Darby** | *24 November 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Salesforce gets a lot of hate, but at the end of the day, it is a great platform with loads of functionality, and it is customizable to just about any organization. It is easy for us to make adjustments when we need to and seldom need help from their customer support folks. It allows us to manage nearly our entire business and connects to most of the auxillary apps and products we need to manage all of our other projects. > > **Cons**: Like any software platform, it can be frustrating at times, especially if you don't know how to do something. But at the end of the day, we have internal folks who know the platform very well and Salesforce is great with pushing out updates to make sure everything generally runs smoothly. It is easy for our team to develop to and is a great value for the money in my opinion. > > Oveall experience has been great. Salesforce is the backbone of most of what we do and it is a tool that we could not do business without. ----- ### "Marketing and Sales Enablement Champs" — 4.0/5 > **Logan** | *13 January 2026* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: I love utilizing the campaigns and reporting features for marketing to understand attribution and ROI for various different marketing campaigns. The ability for sales to log and schedule calls and emails to leads and customers is another plus. > > **Cons**: There was functionality in Salesforce Classic that was lost in upgrading to Salesforce Lightning; however, most of that was resolved and there is a help doc showing how to utilize the new systems. > > Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out deals. ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.com.au/software/91487/app-cloud?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91487/app-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data