Brevo

Automation, Marketing & Transactional Email, and SMS Service

About Brevo

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.

Here are just some of the things you can do with Brevo:
- Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads
- Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs
- Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience
- Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other
- Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot
- Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform
- Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy.
- Talk to customers anytime, anywhere with Brevo’s cloud-based phone system

Pricing

Brevo offers flexible pricing plans to suit businesses of all sizes. Sign up for the products and features you need. Choose from Marketing Platform, Transactional Email, Conversations, and Sales Platform. Get started for free with unlimited contacts — or upgrade to a paid plan for more advanced features and higher sending limits. Visit brevo.com/pricing to learn more about their pricing options.


Key benefits of Brevo

Save Money.
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.

Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.

Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!


Images

Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand
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Brevo video
Brevo Software - Say Hello to Brevo
Brevo Software - All the Tools to Sow the Seeds
Brevo Software - More tools, more ways to grow
Brevo Software - To help you grow your business
Brevo Software - Connect, Convert, Expand

Not sure about Brevo? Compare with a popular alternative

Brevo

4.5 (1,961)
VS.

Starting Price

$31.90
month
USD 16.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

95
111

Integrations

43
108

Ease of Use

4.5 (1,961)
4.6 (716)

Value for Money

4.5 (1,961)
4.5 (716)

Customer Service

4.5 (1,961)
4.6 (716)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

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4.7
#1 Alternative to Brevo
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SendPulse

4.6
#2 Alternative to Brevo
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Wix

4.4
#3 Alternative to Brevo
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Sarbacane

4.1
#4 Alternative to Brevo
Sarbacane is an emailing & SMS marketing solution for the most ambitious, who want to succeed and be RGPD compliant.

Reviews

Overall rating

4.5 /5
(1,961)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.5/5

Already have Brevo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,961
Miguel
Miguel
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Email marketing with most of the tools you need and the least limitations.

Reviewed on 17/10/2022

My experience with Sendinblue has been awesome, I use it for 3 of my websites, and the tools...

My experience with Sendinblue has been awesome, I use it for 3 of my websites, and the tools offered can definitely improve your business.

Pros

-Ease of creating an email campaign.
-Their own CRM is connected to user behavior.
-Even the free version is so complete.
-Integration with many apps especially several WordPress form builders.
-Multi inbox, manages emails and even Instagram messages.

Cons

-The landing page feature could be so powerful but it is outdated.

Alternatives Considered

Acumbamail

Reasons for Choosing Brevo

I needed automation and more options for email marketing instead of just a newsletter

Switched From

MailPoet

Reasons for Switching to Brevo

Sendinblue was more intuitive, they also offered more options for the automated flows.
Riccardo
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great GDPR compliant marketing platform

Reviewed on 10/02/2024

Great and intuitive all-in-one marketing solution.

Great and intuitive all-in-one marketing solution.

Pros

Wide range of features: CRM, email marketing, marketing automation, landing pages, chat support that can be personalized for your brand and posted on your website.

Cons

It's not the cheapest solution out there. Sometimes automations are a little bit slow.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst company to deal with - Stay away!

Reviewed on 05/08/2020

Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to...

Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account???
What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription?
Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers.
Now I understand why they are such a cheap alternative.... because their service is the same: cheap

Pros

There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage

Cons

No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!

Alternatives Considered

MailerLite

Reasons for Choosing Brevo

Fooled by their pricing

Switched From

Mailchimp

Reasons for Switching to Brevo

Because I looked at saving 2 extra dollars, why wasting hundreds with Sendinblue
Sasa
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My experience using Brevo

Reviewed on 29/12/2023

Its been going well so far as I am still in the learning phase. However, I have been able to create...

Its been going well so far as I am still in the learning phase. However, I have been able to create a campaign and an automation. I am still trying to understand how the conversations set-up works.

Pros

It is a good platform. I like the fact that there is conversation in the platform so I dont need to look for a different website chat application.

Cons

I do not remember being offered an on-boarding call, I really believe there should be one. The platform I was using before is good at this. They give ou a welcome call and an hour's onboarding call.

Oleksiy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to setup and maage campaigns

Reviewed on 21/12/2023

Outstanding support, smooth onboarding and easy campaign management with zero learning curve...

Outstanding support, smooth onboarding and easy campaign management with zero learning curve involved.

Pros

Rich in features while simple to set up and run

Cons

Several limitations in features that more premium-priced product have

Alternatives Considered

Mailjet

Reasons for Choosing Brevo

Pricing model and lack of scalability in terms of features

Switched From

Mailchimp

Reasons for Switching to Brevo

Smooth interface, great pricing and overall product feel
Showing 5 reviews of 1,961 Read all reviews

Brevo FAQs

Below are some frequently asked questions for Brevo.

Brevo offers the following pricing plans:

  • Starting from: $31.90/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 20,000 emails per month for just $25 -- or send even more emails at great prices.

Brevo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Brevo supports the following languages:

English, French, German, Italian, Portuguese, Spanish

Brevo supports the following devices:

Android (Mobile), iPhone (Mobile)

Brevo integrates with the following applications:

Adobe Commerce, BigCommerce, Chargify, Convertful, Drupal, Everwin CXM, Freshdesk, GRC Contact, Getsitecontrol, Google Analytics 360, Gravity Forms, Hyperise, Intercom, Jimdo, LeadSync, MailOptin, MailPoet, Microsoft Outlook, NiftyImages, Ninja Forms, Nosto, OptinMonster, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Streak, SugarCRM, Sumo, TOPOL, Typeform, Unbounce, Wisepops, WooCommerce, WordPress, Wufoo, Zapier, Zendesk Suite, Zenkit

Brevo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Brevo.