About Brevo
Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use.
Here are just some of the things you can do with Brevo:
- Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads
- Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs
- Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience
- Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other
- Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot
- Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform
- Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy.
- Talk to customers anytime, anywhere with Brevo’s cloud-based phone system
Pricing
Brevo offers flexible pricing plans to suit businesses of all sizes. Sign up for the products and features you need. Choose from Marketing Platform, Transactional Email, Conversations, and Sales Platform. Get started for free with unlimited contacts — or upgrade to a paid plan for more advanced features and higher sending limits. Visit brevo.com/pricing to learn more about their pricing options.
Key benefits of Brevo
Save Money.
Get competitive email marketing pricing. For most customers, switching to Brevo provides substantial savings that you can reinvest in other areas important to your business.
Save Time.
Manage email marketing, text message (SMS) marketing and transactional messaging (via email & SMS) within a single Sendinblue account.
Get Help.
Supported by a team that’s dedicated to your success. While other services skimp on service, we’re here to help you by email, phone and Twitter!
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
E-mail marketing made easy
Reviewed on 18/04/2022
We use it weekly and in some cases daily. It's easy to use, easy to get data and easy to setup and...
We use it weekly and in some cases daily. It's easy to use, easy to get data and easy to setup and change according with the reports we are able to obtain.
Pros
The platform is really user friendly and it allows us to integrate data with our in-house developed systems.
Cons
The customisation of the design of each e-mail it's a little bit tricky, but we make it work with our own designs being uploaded in the platform.
Reasons for Choosing Brevo
Mostly because we were looking for a better integration with our own systems and Sendinblue was the best option.Switched From
MailchimpReasons for Switching to Brevo
Our IT team felt comfortable working the integrations through Sendinblue with our systems, also the price for more than 100,000 sent e-mails was critical in the decision. The marketing department were also happy working with the data and reports the platform provides.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sendinblue is a great email marketing platform
Reviewed on 27/07/2022
Overall, I have had a positive experience with Sendinblue. The platform is easy to use and the...
Overall, I have had a positive experience with Sendinblue. The platform is easy to use and the reporting features are really helpful in improving my email marketing results. I would definitely recommend Sendinblue to anyone looking for a good email marketing solution.
Sadly we missed alot of other features, so we switched over to a more complete platform. But price wise sendinblue is GREAT for email marketing!
Pros
I have been using Sendinblue for a while now and I have to say that I am really happy with it. It is a great platform for sending out newsletters and other automated emails. The reporting features are also really good, and I have been able to improve my open rates and click-through rates thanks to the insights I have gained from the reports. Overall, I would highly recommend Sendinblue to anyone looking for a great email marketing platform.
Cons
I didn't really like the fact that I couldn't personalize my emails as much as I would have liked. I also found the interface a bit confusing at times.
Alternatives Considered
ActiveCampaignReasons for Switching to Brevo
I chose Sendinblue because it is easier to use and has better reporting features than Activecampaign. The platform is also a lot cheaper, which was a big plus for the customer at that time.- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A good way to start email marketing
Reviewed on 23/11/2023
It's a good experience at all, I don't face many issues.
It's a good experience at all, I don't face many issues.
Pros
It's really easy and friendly to use for who never worked with email marketing before.
Cons
I would like to export my database and an easy way to manager contacts whu block our letters.
Alternatives Considered
MailchimpReasons for Switching to Brevo
Best rates for unlimited contacts in database- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Brevo product review
Reviewed on 11/10/2023
Overall it's positive, but the fact that it doesn't respond or doesn't allow access is disappointing...
Overall it's positive, but the fact that it doesn't respond or doesn't allow access is disappointing.
Pros
The support - most of the time someone is on hand to talk through the setup and features.
Cons
Sometimes the software is difficult to log in to, doesn't respond, and is simply not working.
- Industry: Environmental Services
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A simple yet powerful tool
Reviewed on 26/09/2023
Very reactive support !
Very reactive support !
Pros
The pricing makes Brevo a good option when you start a business, as the 300 first emails a day are free.
Cons
The CRM part is being developped, but it is already available and I have high expectations about it. And sometimes, things I would like to do are not (yet) possible.
Reasons for Choosing Brevo
As my maximum number of contacts was reached, I had to start paying. Brevo offers free emails everydays with no maximum contactsSwitched From
MailchimpReasons for Switching to Brevo
Because of the price. And beacause of the simplicity of use.Brevo FAQs
Below are some frequently asked questions for Brevo.Q. What type of pricing plans does Brevo offer?
Brevo offers the following pricing plans:
- Starting from: $31.90/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 20,000 emails per month for just $25 -- or send even more emails at great prices.
Q. Who are the typical users of Brevo?
Brevo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Brevo support?
Brevo supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Brevo support mobile devices?
Brevo supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Brevo integrate with?
Brevo integrates with the following applications:
Adobe Commerce, BigCommerce, Chargify, Convertful, Drupal, Everwin CXM, Freshdesk, GRC Contact, Getsitecontrol, Google Analytics 360, Gravity Forms, Hyperise, Intercom, Jimdo, LeadSync, MailOptin, MailPoet, Microsoft Outlook, NiftyImages, Ninja Forms, Nosto, OptinMonster, PayPal, Personizely, Pipedrive, Poptin, PrestaShop, Privy, Salesforce Marketing Cloud, Shopify, Streak, SugarCRM, Sumo, TOPOL, Typeform, Unbounce, Wisepops, WooCommerce, WordPress, Wufoo, Zapier, Zendesk Suite, Zenkit
Q. What level of support does Brevo offer?
Brevo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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