About AppointmentPlus

AppointmentPlus provides appointment scheduling software for businesses and institutions of all sizes, including logistics, retail, healthcare, wellness, banking, finance, automotive, massage, higher education, and many others.

The system was built to scale, so whether your organization has 1 location or 1000s of locations, AppointmentPlus can serve your needs. The system was also designed to be easily configured. So it can be customized to the unique scheduling requirements of most any business.

AppointmentPlus is web-based, so it can be accessed 24 hours a day from anywhere in the world. Both iOS and Android apps are free to use for any system user.

Pricing starting from:

USD 49.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to AppointmentPlus

Key benefits of AppointmentPlus

- Multiple Staff Schedules: Maintain schedules and calendars for multiple staff members.
- Payment Processing: Allow customers to pay online when they book.
- Robust Reporting: Get powerful intelligence into your operations.
- Multi-location Configuration: Streamline scheduling operations for multi-location businesses.
- A+ Customer Service: Fast and effective customer service for all clients.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English, French, Spanish

Pricing starting from:

USD 49.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to AppointmentPlus

Images

AppointmentPlus Software - Easily view calendars for multiple locations and users.
AppointmentPlus Software - Take AppointmentPlus on the go with you through mobile apps for adminstrators.
AppointmentPlus Software - Book Now Button on your Facebook Page makes it easy for Customers to schedule appointments.
View 4 more
AppointmentPlus video AppointmentPlus Software - Easily view calendars for multiple locations and users. AppointmentPlus Software - Take AppointmentPlus on the go with you through mobile apps for adminstrators. AppointmentPlus Software - Book Now Button on your Facebook Page makes it easy for Customers to schedule appointments.

Features

Total features of AppointmentPlus: 68

  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Control
  • Inventory Management
  • Maintenance Scheduling
  • Medical Billing
  • Mobile Access
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Parts Management
  • Patient Records Management
  • Payment Reminders
  • Physician Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Service Portal
  • Service History
  • Shipping Management
  • Transportation Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management

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Reviews

Overall rating

4.2 /5
(139)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.2/5

Already have AppointmentPlus?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 139
Jennine E. Jennine E.
Overall rating
  • Industry: Mental Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Loved it!

Reviewed on 30/11/2018

It was so helpful scheduling clients in different rooms, different times, with different therapists....

It was so helpful scheduling clients in different rooms, different times, with different therapists. A+ for the scheduling software.

Pros

I loved Appointment Plus because it allowed me to have multiple therapists schedules and multiple rooms. I never had duplicate sessions. It was easy to use and easy for our clients to schedule clients. This has been the best scheduling software I have used./

Cons

I had to stop using the software because we needed to maintain medical records in the same location. I changed software and really miss my experience with Appointment Plus.

Response from AppointmentPlus

Jennine, we appreciate the review and the A+ rating!

Robert N. Robert N.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

5 Stars Plus

Reviewed on 29/03/2018

Pros

We’ve been using AppointmentPlus for several years now. They had a glitch in a release about a year ago, but since then the system has been outstanding. They seem to really care about their clients and about continually improving their system. Every interaction we’ve had with customer service has been pleasant and fast. We are a very happy client.

Cons

As I noted, they had a release in early 2017 that caused some slowness in the system. But they fixed the issue quickly and ever since that time, the releases have been fine.

Response from AppointmentPlus

Robert, thank you for the review and the positive kudos! Yes, we did encounter an issue with a release about a year ago. And, as a result, we really focused on improving the software release process. As you noted, I’m happy to report that we’ve received excellent feedback on our releases since that time. Thank you for also spotlighting our customer service team as being pleasant and fast. We definitely strive to provide an exceptional customer service experience for our clients. We appreciate the excellent review!

Anthony D. Anthony D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

ONE OF MY BIGGEST MISTAKES

Reviewed on 08/05/2019

very dissatisfied, I'm in a tough spot as we cannot just cancel our service & move on. I now have...

very dissatisfied, I'm in a tough spot as we cannot just cancel our service & move on. I now have to look for another company and transition away from this platform as they impact to our business is too much to continue this relationship.

Pros

I liked everything they told me the software would do, the customization, the sync with outlook. the email notifications

Cons

during the sales call it appeared they would provide much of the functionality we needed for scheduled our internal appointments. However, piece by piece they started to chip away at the functionality that the software could provide. Outlook integrations didn't work, Customization was limited due to how the account was setup just to name a few. They apologized...
Fine, we found a work around of all those misses.
Now we find that often they are outages, software problems & they customer service is less than helpful. 99% of the time, they advise they need to submit a ticket. Only one rep has every attempted any trouble shooting when i have called. Many of my ticket go unanswered for day or weeks.
I have an open ticket with them for over 6 weeks now. I have 11 locations & 2 of my locations cannot have appointments scheduled.
I've called serval time & just get the run around for 6 weeks... Today i called because the tool is malfunctioning again. and without doing any research i get an almost immediate, "oh, this is a known issue..." ok when will it be fixed I ask. "we do not know, we're working on it."

I have submitted 18 trouble tickets in 6 months. 3 a month. More than half of those tickets I was told these are issues that maybe fixed with future updates.

Response from AppointmentPlus

Hi Anthony. It would be an understatement to say that it was painful to read your review. You sound very frustrated. We failed you and I apologize for that. Thank you for taking the time to post a review. I appreciate it.

Raymond W. Raymond W.
Overall rating
  • Industry: Mental Health Care
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It's not just about pending appointments

Reviewed on 22/07/2021

Prior to using AppointmentPlus, I kept my appointments in a day planner and would have to communicat...

Prior to using AppointmentPlus, I kept my appointments in a day planner and would have to communicate those to the office via email or phone call so they could record them on their end. If I didn't do so promptly, we would end up with duplicate bookings and need to call and reschedule one of the clients.
Additionally, the communication about clients' reasons for appointment changes has increased with this platform.

Pros

While the obvious scheduling features are essential, the thing I liked best was the record keeping. I am easily able to look back and see the appointment history of each individual client. All kept, missed and cancelled appointments are captured. Since I had a support staff who collaborated with me in scheduling and rescheduling, the notes that can be attached to each entry allow for clear understanding of where I stand with each client.

Cons

The mobile app was my least favorite feature. In fairness, it has been many months since I have last looked at it and newer updates might have made it more desirable. My feeling was that, even on my phone, I was better off accessing AppointmentPlus via a web browser.

Matanda D. Matanda D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best scheduler I've found

Reviewed on 05/06/2018

Pros

We've had trouble finding the right scheduling system. We tested a number of them, but settled on AppointmentPlus. The main reason is that it has more configurability for our complex scheduling process. They had a trainer help us get it set up. That was free, which was pretty cool. Once it was up and going, we've had very few questions. It has been very reliable. We're happy customers.
The Good News:
-Configurable - lots of settings and rules
-Intuitive - easy to work with appointments and run reports
-Training - I thought it was great that we had a real person training us

Cons

Looks - the interface looks a little dated, but it works just fine. This is why I only gave 4 stars on features.

Showing 5 reviews of 139 Read all reviews

AppointmentPlus FAQs

Below are some frequently asked questions for AppointmentPlus.

AppointmentPlus offers the following pricing plans:

  • Starting from: USD 49.00/month
  • Pricing model: Subscription
  • Free Trial: Available

All Plans Include: • Free Consultation and Onboarding • Event Scheduling • Customer Payments • Multiple Access Levels • Google Calendar Sync • Email/Text Reminders • Basic Support • Facebook Integration • Recurring Appointments • Detailed Reports

AppointmentPlus has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

AppointmentPlus supports the following languages:

English, French, Spanish

AppointmentPlus supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

AppointmentPlus integrates with the following applications:

Birdeye, Hatch, KaleidaCare Solutions, LeadsBridge, iContact

AppointmentPlus offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for AppointmentPlus.