--- description: Learn more about Clio. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Clio Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/124/legal-case-management/software) > [Clio](/software/91415/clio) # Clio Canonical: https://www.getapp.com.au/software/91415/clio Page: 1 / 71\ Next: [Next page](https://www.getapp.com.au/software/91415/clio?page=2) > Clio is a comprehensive legal practice management software that helps law firms streamline their operations. The platform offers case management, client intake, document automation, and legal accounting features, all integrated into one system. With built-in AI capabilities through Clio Duo, legal professionals can efficiently summarize documents and access matter details while maintaining client communication through a dedicated portal. > > Verdict: Rated **4.7/5** by 1742 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Clio Manage every stage of the client journey and convert more prospects with Clio Grow, the CRM designed specifically for law firms. Get instant visibility into the firm's financial performance with firmwide and matter dashboards. Enable clients to seamlessly pay legal bills online or in the office with Clio Payments. Use Clio to manage calendars, documents, tasks, bills, time entries, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1742 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clio - **Location**: Burnaby, Canada - **Founded**: 2007 ## Commercial Context - **Starting Price**: $39.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The pricing plans offered by Clio range from an entry-level plan called EasyStart at $49 per user per month, offering basic features like time tracking and online payments, to more advanced plans like Essentials and Advanced, providing additional features such as client collaboration tools and document automation. The highest tier plan, Expand, includes comprehensive features like workflow automation, unlimited e-signatures and financial reporting. Customers also have the option to customize their plans with add-ons such as Clio Grow and Clio Work for enhanced client intake and artificial intelligence functionality, respectively. Overall, Clio's pricing structure caters to law firms of various sizes and needs, offering flexibility and scalability. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Hong Kong SAR China, Ireland, Luxembourg, Netherlands, New Zealand, Puerto Rico, South Africa, United Arab Emirates, United Kingdom, United States ## Features - ACH Payment Processing - AI Copilot - AI Redlining - AI Summarization - API - Access Controls/Permissions - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Accrual Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Archiving & Retention - Asset Accounting - Audit Trail - Automated Text Generation - Automatic Backup ## Integrations (33 total) - 8am LawPay - Birdeye - Box - Case Status - Chrometa - Docusign - Dropbox - Gmail - Google Calendar - Google Contacts - Google Drive - InfoTrack - InvoiceSherpa - Kenect - LEX Reception ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Case Management Software](https://www.getapp.com.au/directory/124/legal-case-management/software) ## Related Categories - [Legal Billing Software](https://www.getapp.com.au/directory/121/legal-billing/software) - [Trust Accounting Software](https://www.getapp.com.au/directory/126/trust-accounting/software) - [Billing and Invoicing Software](https://www.getapp.com.au/directory/240/billing-invoicing/software) - [Legal Practice Management Software](https://www.getapp.com.au/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.com.au/directory/124/legal-case-management/software) ## Alternatives 1. [8am MyCase](https://www.getapp.com.au/software/91266/mycase) — 4.6/5 (807 reviews) 2. [LEAP](https://www.getapp.com.au/software/104595/leap) — 4.3/5 (546 reviews) 3. [Smokeball](https://www.getapp.com.au/software/104317/smokeball) — 4.8/5 (359 reviews) 4. [PracticePanther Legal Software](https://www.getapp.com.au/software/91778/practicepanther-legal-software) — 4.7/5 (529 reviews) 5. [Litify](https://www.getapp.com.au/software/120287/litify) — 4.4/5 (138 reviews) ## Reviews ### "Class Action Clio Fan" — 5.0/5 > **Yael** | *5 August 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Clio is a reliable, user-friendly platform that helps us manage cases, billing, and documents efficiently. It offers responsive customer support and smooth data migration. Invoicing is streamlined, and document automation tools like Clio Draft save us time. Navigation is intuitive, and we appreciate the ability to integrate Clio with other systems like our calendar and Jotform intake forms. > > **Cons**: While Clio offers many valuable features, it appears to be designed primarily for personal injury firms, where each contact typically generates a new matter. As a class action firm, we've had to invest significant time and effort customizing Clio to align with our business model and workflows. This includes adapting how we manage large groups of claimants under a single matter and streamlining intake processes that Clio doesn’t natively support. > > Clio has been a valuable tool for our firm, offering strong functionality in case management, billing, and document automation. Its intuitive interface and responsive support make daily operations smoother. However, as a class action firm, we’ve had to invest considerable effort customizing Clio to fit our workflows—particularly because it’s designed more for personal injury practices where each contact creates a separate matter. Despite that, Clio remains a reliable and flexible platform that supports our evolving needs. ----- ### "Clio is great" — 5.0/5 > **Verified Reviewer** | *1 March 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I love the customer service if I ever have an issue they will address it right away. I also love that I can customize my files my way and organize my documents as I wish. > > **Cons**: The banking system is a little complicated. We use Clio and quickbooks and all transactions have to be inputted a certain way or it will disrupt the accounting. > > I love Clio, I think it has very good benefits and it fits our needs perfectly. It is fully customizable and we love the client portal. ----- ### "Clio is just . . . meh\!" — 3.0/5 > **Verified Reviewer** | *13 August 2025* | Law Practice | Recommendation rating: 4.0/10 > > **Pros**: Their customer support until 2025 was excellent, which means they know how to provide it. It has gone down recently choosing to say we are not seeing what we are clearly seeing or putting the problem in to development or even worse, blaming a third party vendor. They were good at helping resolve issues at one time. The program is easy to use and set up however and invoicing is relatively straightforward. > > **Cons**: The per user cost and constant updating of services that are not included and frankly don't work well with their other services seems less of a subscription service and more of a toxic relationship that needs to be ended but for which few viable alternatives exist. We use the "devil we know" expression around my office to describe Clio is, which is not a service that would receive a 5 star review. > > This is a good program for a solo or small office but a below average program for a large office. The more non-billing personnel you have and the more users you need makes the program cost outweigh its convenience and lack of flexibility. ----- ### "Great interface" — 5.0/5 > **Cynthia** | *14 May 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: The interface is very user friendly and easy to access. It is straightforward to easily access files. Billing is also straightforward and easy to access. > > **Cons**: There are not many perks in the interface in total. However, the transitioning between clio and our previous software was easy to access. > > My overall experience has been successful and I enjoy using Clio. The interface is easy to use and access. ----- ### "HIGHLY RECOMMEND CLIO - For now and the next 5-10 years." — 5.0/5 > **Christopher** | *30 October 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Clio is constantly evolving, improving and innovating to improve the Customer (law firm) experience, consequently enhancing clients' matter outcomes and the client experience. > > **Cons**: Pricing is seemingly disjointed. Separate tiers for Manage (LPM), Grow (CRM), Accounting, Draft (Docs/Templates/Automations), the CPI (Clio Personal Injury "add-on") and now Clio Work (Ai, Research, etc.) If these programs were integrated, and we could select them a la carte under various plans, versus what appear to be distinct packages (some based on user licenses, some that are mandatory for the firm), it would help. IF the CPI or DRAFT were included, maybe for a slightly higher price, it would seem more integrated. I understand the economics, costs to deliver superb service by Clio and value the various components bring, but it is becoming onerous and unwieldy for a solo/sm. firm. > > Aside from that minor, negative Con above, I Love Clio, as does my staff and colleagues. I've been practicing 34 years, and somewhat of a legal-tech nerd, and hope to remain with Clio for the remainder of my career (5 - 10 years). ----- Page: 1 / 71\ Next: [Next page](https://www.getapp.com.au/software/91415/clio?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91415/clio) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data