---
description: Learn more about Clio. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Clio Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/124/legal-case-management/software) > [Clio](/software/91415/clio)

# Clio

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> Clio is a comprehensive legal practice management software that helps law firms streamline their operations. The platform offers case management, client intake, document automation, and legal accounting features, all integrated into one system. With built-in AI capabilities through Clio Duo, legal professionals can efficiently summarize documents and access matter details while maintaining client communication through a dedicated portal.
> 
> Verdict: Rated **4.7/5** by 1748 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Clio

 Manage every stage of the client journey and convert more prospects with Clio Grow, the CRM designed specifically for law firms.&#10; Get instant visibility into the firm's financial performance with firmwide and matter dashboards.&#10; Enable clients to seamlessly pay legal bills online or in the office with Clio Payments.&#10; Use Clio to manage calendars, documents, tasks, bills, time entries, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 1748 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Clio
- **Location**: Burnaby, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: $39.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: The pricing plans offered by Clio range from an entry-level plan called EasyStart at $49 per user per month, offering basic features like time tracking and online payments, to more advanced plans like Essentials and Advanced, providing additional features such as client collaboration tools and document automation. &#10;&#10;The highest tier plan, Expand, includes comprehensive features like workflow automation, unlimited e-signatures and financial reporting. Customers also have the option to customize their plans with add-ons such as Clio Grow and Clio Work for enhanced client intake and artificial intelligence functionality, respectively. Overall, Clio's pricing structure caters to law firms of various sizes and needs, offering flexibility and scalability.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Belgium, Canada, Hong Kong SAR China, Ireland, Luxembourg, Netherlands, New Zealand, Puerto Rico, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- ACH Payment Processing
- AI Copilot
- AI Redlining
- AI Summarization
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Accrual Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Archiving & Retention
- Asset Accounting
- Audit Trail
- Automated Text Generation
- Automatic Backup

## Integrations (32 total)

- 8am LawPay
- Birdeye
- Box
- Case Status
- Chrometa
- Docusign
- Dropbox
- Gmail
- Google Calendar
- Google Contacts
- Google Drive
- InfoTrack
- InvoiceSherpa
- Kenect
- LEX Reception

... and 17 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Legal Case Management Software](https://www.getapp.com.au/directory/124/legal-case-management/software)

## Related Categories

- [Legal Billing Software](https://www.getapp.com.au/directory/121/legal-billing/software)
- [Trust Accounting Software](https://www.getapp.com.au/directory/126/trust-accounting/software)
- [Billing and Invoicing Software](https://www.getapp.com.au/directory/240/billing-invoicing/software)
- [Legal Practice Management Software](https://www.getapp.com.au/directory/120/law-practice-management/software)
- [Legal Case Management Software](https://www.getapp.com.au/directory/124/legal-case-management/software)

## Alternatives

1. [LEAP](https://www.getapp.com.au/software/104595/leap) — 4.3/5 (547 reviews)
2. [8am MyCase](https://www.getapp.com.au/software/91266/mycase) — 4.6/5 (807 reviews)
3. [Smokeball](https://www.getapp.com.au/software/104317/smokeball) — 4.8/5 (360 reviews)
4. [PracticePanther Legal Software](https://www.getapp.com.au/software/91778/practicepanther-legal-software) — 4.7/5 (529 reviews)
5. [Litify](https://www.getapp.com.au/software/120287/litify) — 4.4/5 (139 reviews)

## Reviews

### "A Game-Changer for Law Firm Automation and Efficiency" — 5.0/5

> **Michael** | *6 August 2025* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Powerful automation features for both administrative and legal workflows&#10;&#10;Excellent value for money&#10;&#10;Intuitive and user-friendly interface&#10;&#10;Responsive and knowledgeable customer support&#10;&#10;Seamless invoicing and time tracking&#10;&#10;Robust document management system&#10;&#10;Smooth and reliable data migration&#10;&#10;Extensive library of integrated apps&#10;&#10;Ability to centralize most law firm operations in one platform&#10;&#10;Streamlines workflows, saves time, and supports firm growth
> 
> **Cons**: The only issues I can remember encountering related to trying to integrate my VoIP phone system with Clio to ensure that all calls in or out are logged into Clio.
> 
> Clio has completely transformed the way I run my law practice. From administrative tasks to legal workflows, the sheer number of features Clio offers for automation is remarkable. It’s clear that this platform was built with modern law firms in mind.&#10;&#10;Clio delivers exceptional value for money—it’s more than just practice management software; it’s a comprehensive ecosystem that consolidates nearly every function I need to operate efficiently. The ease of use is impressive, even for those who aren’t especially tech-savvy. Everything is intuitive, and the learning curve is minimal.&#10;&#10;Customer support is consistently responsive and knowledgeable, making onboarding and troubleshooting a breeze. I especially appreciate the robust invoicing features, which simplify time tracking and billing while reducing administrative overhead. Document management is seamless, and I’ve had no issues with data migration, which speaks to how well the platform handles transitions from other systems.&#10;&#10;One of Clio’s standout strengths is its ever-growing library of integrated apps. From e-signatures and accounting tools to legal research and communications, these integrations let you streamline most operations and keep everything centralized. Having nearly everything in one place has saved me time, improved accuracy, and allowed my firm to grow without being bogged down by disjointed systems.

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### "Clio is YOUR Solution\! The one you're looking for." — 5.0/5

> **Missy** | *11 May 2026* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: Based off 26 years in the legal industry, and 6 years being a Law Firm Administrator, I appreciate Clio for all the advancements and excellent customer service they provide.&#10;Clio has a full case/client management system in the cloud, with additional features to add the ability to draft court forms, create your own  formatted and drafted pleadings, it has the ability to eFile, record the time and expenses in and Bill to clients. Document management and AI features to help analyze and review internal documents with fast results. Clio has an accounting platform, which sync's to your main program, so you can stay on top of state codes that request you maintain records on IOLTA trust accounts. &#10;Clio has a CRM program, and can track client intake to help onboard clients quickly, easily and track specific referrals and marketing lines.
> 
> **Cons**: Hard to think of things that I don't like about Clio, but it would be great if when they imperilment new or updated features, if the notification had a link to additional detail in depth, and maybe a link to the help guides or training video.
> 
> This is an accurate "nutshell" description of Clio.&#10;Based on my experience since January 2020, and those of which I have worked with during this time, if you practice law, if you run a law firm, if you own a law firm, you NEED to get on board with Clio.&#10;Clio easily beats the competitors, and it sets the bar high as the best all-in-one practice management software. Providing you with the safety assurance and compliance needed, and the support to manage and save all client files, all communications in and outbound, to maintain and track all court deadlines, draft court forms and create individual and personalized pleadings, perform all tasks related to billing, and everything else that is case and client related. The overall savings to have multiple features with multi-level support software included in one program, is extremely affordable.&#10;I highly recommend everyone at least requests to go through a demo so you can see everything they offer, because "yes CLIO can do that" for you. &#10;When you're looking for a software program that can do something and also provide added support and features, yes CLIO can, and will, do that for you.&#10;If you're looking for a whole practice management system that has the best customer service, yes CLIO can do that, and it will surprise you with their great customer support.

-----

### "Clio is just . . . meh\!" — 3.0/5

> **Verified Reviewer** | *13 August 2025* | Law Practice | Recommendation rating: 4.0/10
> 
> **Pros**: Their customer support until 2025 was excellent, which means they know how to provide it.  It has gone down recently choosing to say we are not seeing what we are clearly seeing or putting the problem in to development or even worse, blaming a third party vendor.   They were good at helping resolve issues at one time.   The program is easy to use and set up however and invoicing is relatively straightforward.
> 
> **Cons**: The per user cost and constant updating of services that are not included and frankly don't work well with their other services seems less of a subscription service and more of a toxic relationship that needs to be ended but for which few viable alternatives exist.  We use the "devil we know" expression around my office to describe Clio is, which is not a service that would receive a 5 star review.
> 
> This is a good program for a solo or small office but a below average program for a large office.  The more non-billing personnel you have and the more users you need makes the program cost outweigh its convenience and lack of flexibility.

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### "Reliable legal management software for daily office work" — 5.0/5

> **Basel** | *22 June 2026* | Computer Networking | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Clio is that it keeps client matters, documents, billing, and communication organized in one place. It is helpful for keeping track of files and client information without having to jump between too many different systems. The layout is fairly straightforward once you get used to it, and it works well for day-to-day legal office management.
> 
> **Cons**: What I liked least about Clio is that some areas can feel limited depending on how your office wants to work. Certain workflows, document handling, and file organization options could be more flexible. It also takes some setup and training to make sure everyone uses it the same way. Also, It has no SharePoint additions.
> 
> Overall, my experience with Clio has been good. It is a useful platform for managing legal matters, client records, documents, and billing. It helps keep the office more organized and makes it easier to find important information when needed. There are a few areas that could be more customizable, but overall it is a reliable system for law firm management.

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### "Efficient and Reliable Legal Practice Management" — 5.0/5

> **Elizabeth** | *4 May 2026* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: The ease of keeping everything in one place—cases, documents, and client communication—has been the most valuable part of using Clio.
> 
> **Cons**: I haven’t really run into any major issues so far. Overall, my experience with Clio has been very positive.
> 
> My overall experience with Clio has been great. It’s a reliable and easy-to-use platform that helps me stay organized with cases, documents, and client communication. It has definitely made my workflow more efficient.

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