About Domo

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.


Key benefits of Domo

Connect to any source of data:
- Spreadsheets
- Cloud-based apps
- On premise
- ERP/data warehouses
- Databases
- Social media

Collaborate with the team:
- Use Buzz to send and discuss important data
- Assign projects & tasks to different team members


Images

Domo Software - Sales screen via laptop
Domo Software - Domo revenue
Domo Software - Domo playbooks
Domo Software - Domo scorecard
Domo Software - Domo sales dashboard
Domo Software - Domo admin settings
Domo Software - Sales screen via mobile
Domo Software - Marketing screen via tablet
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Domo video
Domo Software - Sales screen via laptop
Domo Software - Domo revenue
Domo Software - Domo playbooks
Domo Software - Domo scorecard
Domo Software - Domo sales dashboard
Domo Software - Domo admin settings
Domo Software - Sales screen via mobile
Domo Software - Marketing screen via tablet

Not sure about Domo? Compare with a popular alternative

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4.3 (291)
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Starting Price

USD 83.00
month
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Pricing Options

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Features

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Integrations

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Ease of Use

4.1 (291)
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Value for Money

3.9 (291)
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Customer Service

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Reviews

Overall rating

4.3 /5
(291)
Value for Money
3.9/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support
4.0/5

Already have Domo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 291
Toni
Toni
Overall rating
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Domo - a great data workhorse

Reviewed on 29/11/2022

Pros

The best thing about Domo is the people who work there! I've always had the best interactions when contacting them for help, or working with them in training or onboarding. The dashboards are really nice once you've got them setup, and it's easy to log in and view the data in the program. Mobile works pretty great too. I also really like the workbench that allows you to setup recurring uploads.

Cons

I took a weeklong training at Domo a couple years ago, and I still struggle to keep up with calculations inside the cards. I think their language could be easier to use. Also I would like to see easier and smoother filtering and searching within the dashboards.

Dexter
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Customer Service and Implementation Terrible but Great Product

Reviewed on 27/05/2020

Customer Service and Implementation Terrible but Great Product.

Customer Service and Implementation Terrible but Great Product.

Pros

The product itself is great. It is easy to pick up and runs quickly and smoothly. We were able to implement it ourselves with a team of two in around 6 months and it has been extremely impactful on our business.

Cons

The customer service, implementation process has been a nightmare. We went through two different consultants for implementation and don't use anything that they built for us. We would of been better off doing it all by ourselves. Customer service doesn't get you anywhere unless you call in and escalate every ticket. We got a new account rep (our first one was great) and he never even introduced himself and to this day we don't even have a phone number to contact him.

Chen
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Domo is nice, but has too many problems with loading datasets.

Reviewed on 30/11/2022

Pros

visualizations, ddx.

Cons

Limitations with connectors and datasets, lacking an easy out of the box options to create incremental data loads into domo. the datasets loading can be super slow and take many hours, with no solution given by the tool or by the support agents. lots of bugs with loading data, processes suddenly stop working for no reason. too often domo can load very slow so its impossible to use. support is very bad most of the time.

Deepak
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Domo review

Reviewed on 29/11/2022

Pros

Ease of use and sharing with others. Dashboard was easy to create and share with stakeholders

Cons

search dataset based on the query would make life easier, improvement new Redshift Upsert connector too

Alternatives Considered

Tableau

Reasons for Switching to Domo

Because we are using Redshift which makes easier to sync with Domo
Bryan
Overall rating
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Robust and Easy to Use

Reviewed on 29/11/2022

Pros

I really like Domo's Magic ETL feature. I feel like they have really made it very accessible and easy to understand. I also like that Domo's focus is not just displaying information, but making it actionable and using data in order to make business decisions

Cons

As with any software that is trying to make no code applications, there is more functionally if you just write your own SQL, but that makes it much less accessible to the masses. There are a few functions that are fairly easy to write in SQL, but take couple different steps in order to achieve in Domo. It is more of a minor annoyance than a real problem

Alternatives Considered

Tableau and Microsoft Power BI

Reasons for Switching to Domo

We felt like Domo gave us the best ability to scale the product with our own growth, and as mentioned before we liked the fact that Domo's focus is on driving actionable business decisions versus just creating a bunch of dashboards.
Showing 5 reviews of 291 Read all reviews

Domo FAQs

Below are some frequently asked questions for Domo.

Domo offers the following pricing plans:

  • Starting from: USD 83.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Standard: $83 USD user/month Professional: $160 USD user/month Enterprise: $190 USD user/month

Domo has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Domo supports the following languages:

English, Japanese

Domo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Domo integrates with the following applications:

Adobe Commerce, Adobe Workfront, Agilezen, Alchemer, Basecamp, Box, CallRail, DocuSign, Dovetail, Emma by Marigold, FluidSurveys, GitHub, Google Ads, Google Analytics 360, Google Drive, Harvest, HipChat, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Mailchimp, Marketo Engage, Meta for Business, Microsoft Excel, NetSuite, New Relic, Online Campus, Oracle CRM On Demand, Oracle Eloqua Marketing Automation, Outbrain, Pipedrive, Playbooks, QuickBooks Online, QuickBooks Online Advanced, Quickbase, Quid, Sage Intacct, Salesforce Marketing Cloud Account Engagement, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, Strategy & Research, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio, Twitter/X, Velocify, Webtrends, Workday Adaptive Planning, Xero, Zendesk Suite, Zoho CRM, Zuora

Domo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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