About athenaOne

athenaOne helps doctors deliver high-quality care by organizing the moment of care for maximum clinical productivity, performing administrative and quality services on a doctor's behalf to ensure full payment, and tracking all physician orders to close the loop on results and follow-up care. Doctors benefit from continuous embedded access to the best practices of the nation's largest clinical network, the most up-to-date and extensive quality rules, and industry guidelines.


Key benefits of athenaOne

- The power of networked knowledge
- An efficient and optimized workflow
- The service and support you need
- Low upfront costs, low financial risk
- Free, easy, continuous upgrades


Images

athenaOne Software - Track patient allergies and medications
athenaOne Software - Patient vitals
athenaOne Software - Measure and track analytics over time
athenaOne Software - History of patient illness
athenaOne Software - Black box warnings
athenaOne Software - Compatible with desktop, tablet and mobile
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athenaOne video
athenaOne Software - Track patient allergies and medications
athenaOne Software - Patient vitals
athenaOne Software - Measure and track analytics over time
athenaOne Software - History of patient illness
athenaOne Software - Black box warnings
athenaOne Software - Compatible with desktop, tablet and mobile

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3.8 (845)
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Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

3.5 (845)
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Customer Service

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Reviews

Overall rating

3.8 /5
(845)
Value for Money
3.5/5
Features
3.8/5
Ease of Use
3.8/5
Customer Support
3.6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 845
Melanie
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Medical clinic emr

Reviewed on 18/03/2018

Pros

I loved using Athenaclinicals. It has lots of helpful learning modules to help train staff. Creating reports was a big help as well.

Cons

Clearing claim holds is a challenge because the language is not alwats easy to interpret! Offering learning modules would help.

Lori
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for us!

Reviewed on 10/10/2023

In general I relate to the mission of Athena and see the work happening to address the hard issues...

In general I relate to the mission of Athena and see the work happening to address the hard issues in healthcare which feels supportive.

Pros

AthenaOne is focused on making the work we do each day simpler. They listen and use the customer voice to drive changes in the product.

Cons

First level case responses are gat don’t address the issue adequately.

Alternatives Considered

Cerner Ambulatory EHR

Reasons for Choosing athenaOne

The revenue cycle components that Athena makes available. The focus on outpatient care and the history of this focus.

Reasons for Switching to athenaOne

The culture of athena, the pricing structure, easy to use ehr functionality.
Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Report Data is NOT true data

Reviewed on 20/04/2019

Overall experience is one of much dislike to having to "vote" to get improvements. If they wanted...

Overall experience is one of much dislike to having to "vote" to get improvements. If they wanted to build a practice customizable EMR, they missed the mark gravely. Changes happened in November to the UDS reporting capability. Reports for clinical data were a mess, unreasonable, and horribly incorrect. They need much help with writing the logic in their reporting criteria.

Pros

Facesheet shows all of the pertinent information on each patient before an encounter is open.
AS LONG AS the clinical staff have updated the chart correctly.

Cons

I am stating this as a personal opinion that does not represent my present or past employer. I have used this EMR for FIVE (5) years in front office. back office, management, and reports. There are too many workarounds for the providers and support staff. Their logic in reports is insane. Data does not pull accurately, so charts have to be manually checked to see if a measure is actually satisfied. Calling the CSC in FIVE years, has resulted in ONE (1) helpful specialist, the others always have to put in a further review case, which never gets answered logically. I ask specifics and am given back elusive answers that leave me feeling inept, and I know it is this system, not my experience or understanding. ACO and UDS reporting is LOGICAL. The number of patients in a measure, like tobacco screening and cessation, is the denominator. The number of patients that have been screened for use and cessation education is the numerator. Easy to understand. Except Athena report logic doesn't pull accurate data. I have had to manually look at charts to see if the work was done by the clinical staff and change my data reporting that way before I report it out, and as of yesterday, out of 564 charts that "need data" in this report, 75 out of 100 satisfied the measure within the chart but not within the report. This is one example of the problems with the Athena logic, and why I would never recommend this to any FQHC that needs to report data to CCPM, ACO or HRSA.

Candice
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

New - Start with Athena

Reviewed on 21/12/2023

My overall experience is great! I have used other ehrs and I find this one to be pleasant on the...

My overall experience is great! I have used other ehrs and I find this one to be pleasant on the eyes, intuative and informative.

Pros

The system is very user friendly once your set up is complete.

Cons

Set up is very time consuming, not very turn key.

Mariam
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service

Reviewed on 21/12/2023

Pros

We love all the features AthenaOne has to offer.

Cons

Not being able to send faxes without attaching it to a patient.

Showing 5 reviews of 845 Read all reviews

athenaOne FAQs

Below are some frequently asked questions for athenaOne.

athenaOne offers the following pricing plans:

  • Free Trial: Not Available

Contact athenahealth for a customized pricing quote.

athenaOne has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

athenaOne supports the following languages:

English

athenaOne supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations athenaOne has

athenaOne offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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