--- description: Learn more about Google Docs. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Google Docs Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Google Docs](/software/91392/google-docs) # Google Docs Canonical: https://www.getapp.com.au/software/91392/google-docs Page: 1 / 1162\ Next: [Next page](https://www.getapp.com.au/software/91392/google-docs?page=2) > Google Docs is an online word processor that lets businesses create and format text documents and collaborate with team members in real time. > > Verdict: Rated **4.7/5** by 29013 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Google Docs • Create and edit documents online with real-time collaboration • Use AI to generate drafts, templates, and more to improve productivity • Import and edit PDFs and Microsoft Word files directly in Google Docs • Access and work on documents from any device including phone, tablet, or computer • Share and control document access with granular permissions ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 29013 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: USD 6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Professional office suite with 30GB storage - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Archiving & Retention - Chat/Messaging - Collaboration Tools - Commenting/Notes - Content Creation - Content Management - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Management ## Integrations (22 total) - Asana - Dropbox Business - Figma - Gmail - Google Calendar - Google Classroom - Google Drive - Google Forms - Google Sheets - Google Slides - Google Workspace - Grammarly Business - Lucidchart - Lucidspark - LumApps ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) ## Related Categories - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) - [Productivity Software](https://www.getapp.com.au/directory/330/productivity/software) ## Alternatives 1. [Google Drive](https://www.getapp.com.au/software/90762/google-drive) — 4.8/5 (28520 reviews) 2. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17591 reviews) 3. [Microsoft Word](https://www.getapp.com.au/software/91382/microsoft-word) — 4.7/5 (2838 reviews) 4. [Microsoft 365](https://www.getapp.com.au/software/90725/microsoft-office-365) — 4.6/5 (14103 reviews) 5. [OneDrive](https://www.getapp.com.au/software/91652/onedrive) — 4.5/5 (12742 reviews) ## Reviews ### "Simple, Reliable, and Great for Collaboration" — 5.0/5 > **Ishita** | *22 May 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Google Docs is how simple and convenient it makes collaboration. Real-time editing is extremely useful during group projects because everyone can work on the same document at once without sending multiple file versions back and forth. The auto-save feature is also very reliable and removes the stress of losing work unexpectedly. I also appreciate how accessible the platform is. Since documents are stored in the cloud, I can continue working from my laptop, phone, or tablet without any setup. The interface is clean, beginner-friendly, and integrates smoothly with Google Drive, Gmail, and other Google Workspace tools. For students and teams, it’s a very practical and efficient solution. In terms of value for money, Google Docs is excellent because most core features are available for free and are more than enough for students, teams, and everyday professional use. > > **Cons**: One thing I like least about Google Docs is that formatting can sometimes become inconsistent when importing or exporting complex Microsoft Word documents. Certain fonts, spacing, or layouts may shift slightly, which can be frustrating when working on professionally formatted files. Another minor issue is that large documents with many images or comments can occasionally become slow or laggy. While the basic features are excellent, some advanced editing and formatting options are still not as powerful as desktop applications like Microsoft Word. Customer support for free users is also fairly limited. Customer support for free users is fairly limited, and resolving account or document-related issues can sometimes take time without direct assistance. > > Overall, my experience with Google Docs has been very positive. I use it regularly for assignments, collaborative projects, meeting notes, and general document editing. The platform feels reliable and efficient, especially because changes are saved automatically and synced instantly across devices. The collaboration features are probably the biggest advantage. Features like commenting, suggesting edits, version history, and live editing make teamwork much easier and more organized. I’ve also found the cloud storage and file syncing through Google Drive to be extremely convenient because I can access my documents anytime without worrying about backups. In terms of value for money, Google Docs is excellent because most of its important features are available for free and are more than enough for students, freelancers, and everyday users. Although there are occasional formatting or performance issues with very large documents, the overall experience remains smooth, fast, and dependable. It has become one of the tools I use most frequently for productivity and collaboration. The cloud storage integration with Google Drive is one of the platform’s strongest features because documents are automatically backed up and easy to organize or share. ----- ### "Overall Positive Experience with Google Docs" — 4.0/5 > **Verified Reviewer** | *30 April 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Google Docs is how easy it is to mostly use. Everything is labeled, so it's mostly user-friendly. Most importantly, Google Docs automatically saves your progress for you. Additionally, you're able to save your Google Docs in different formats in case you need to share it somewhere else. > > **Cons**: What I like least about Google Docs is probably the limited storage space, but that might just be a problem with Google Drive as a whole. Additionally, they need to make the cursor a different color because sometimes it gets hard to see where my cursor is when there's a full page of words on my Google Doc. > > Overall, I am a proud happy user of Google Docs. I have used it since I was in high school, in university, and now while working at an office. I've had an overall very positive experience with using Google Docs. ----- ### "It’s so worth it" — 3.0/5 > **JaKeitha** | *7 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Docs are super useful. It’s way more easy than other documents creators. I also really enjoy the file syncing > > **Cons**: I love everything about docs except some of the limited features it provides. Some things I don’t like are the ability to add tools easily such as text box’s, etc. ----- ### "Love GOogle Docs" — 5.0/5 > **Verified Reviewer** | *27 March 2026* | Program Development | Recommendation rating: 10.0/10 > > **Pros**: I like that you can collaborate with your team in real time. It is easy to share documents with your team, and the new tab feature is amazing. You can customize the docs with charts, tables, etc. - great for the visual aspect. The tagging feature in Google Docs is spot-on. I love that you can assign a particular task to a member - Google Docs will send them an email, so you don't have to. > > **Cons**: I would like to see more creativity in the template sections; the collaboration function is a bit glitchy. Back in the day, you could see what someone was typing in the document while you were working at the same time. Now, you have to wait until they are finished or know their exact location, so you all aren't writing in each other's sentences. I think they should provide a tutorial on all the features Google Docs has, so you'll know how to use it. I want to add better enhancements and visuals to Google Docs. Sometimes when I want to make my charts/tables pretty, I will go to G.sheets because it's easier to customize. I don't like that you can't share a docx withone someone with a microsoft email. > > Overall, I enjoy using Google Docs. I use Google Docs every day to collaborate with my boss or team members. It is a great tool for single-page projects or dissertations. I would like to know more about its features and how it can be a bit more creative with template sections and such. Oh, my professional used it to add comments on our writing - I love that feature too. ----- ### "Highly recommend\!" — 5.0/5 > **Claire** | *24 May 2026* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Google Docs is incredibly easy to use and makes collaboration seamless. Real-time editing and file syncing work extremely well, especially when working across teams or multiple devices. The interface is simple and intuitive without feeling limited, and the cloud storage integration makes organising and accessing files very convenient. I also appreciate the strong security features, automatic saving, and how easy it is to share documents with different permission settings. Overall, it’s a reliable and efficient platform for both personal and professional work. > > **Cons**: While Google Docs is excellent overall, formatting can sometimes become inconsistent when importing files from Microsoft Word or exporting complex documents. It can also feel a little limited for advanced design layouts or highly detailed formatting compared to desktop-based word processors. Offline functionality has improved, but it’s still not always as smooth as working fully online. > > LOVE IT. I use it for my day job and also all my personal files. I collaborate with my accountant when it comes to tax time and fine it seamless. ----- Page: 1 / 1162\ Next: [Next page](https://www.getapp.com.au/software/91392/google-docs?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91392/google-docs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data