--- description: Learn more about Google Docs. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Google Docs Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Google Docs](/software/91392/google-docs) # Google Docs Canonical: https://www.getapp.com.au/software/91392/google-docs Page: 1 / 1157\ Next: [Next page](https://www.getapp.com.au/software/91392/google-docs?page=2) > Google Docs is an online word processor that lets businesses create and format text documents and collaborate with team members in real time. > > Verdict: Rated **4.7/5** by 28895 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Google Docs • Create and edit documents online with real-time collaboration • Use AI to generate drafts, templates, and more to improve productivity • Import and edit PDFs and Microsoft Word files directly in Google Docs • Access and work on documents from any device including phone, tablet, or computer • Share and control document access with granular permissions ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 28895 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: USD 6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Professional office suite with 30GB storage - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Archiving & Retention - Chat/Messaging - Collaboration Tools - Commenting/Notes - Content Creation - Content Management - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Management ## Integrations (22 total) - Asana - Dropbox Business - Figma - Gmail - Google Calendar - Google Classroom - Google Drive - Google Forms - Google Sheets - Google Slides - Google Workspace - Grammarly Business - Lucidchart - Lucidspark - LumApps ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) ## Related Categories - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) - [Productivity Software](https://www.getapp.com.au/directory/330/productivity/software) ## Alternatives 1. [Google Drive](https://www.getapp.com.au/software/90762/google-drive) — 4.8/5 (28467 reviews) 2. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17538 reviews) 3. [Microsoft Word](https://www.getapp.com.au/software/91382/microsoft-word) — 4.7/5 (2811 reviews) 4. [Microsoft 365](https://www.getapp.com.au/software/90725/microsoft-office-365) — 4.6/5 (14060 reviews) 5. [OneDrive](https://www.getapp.com.au/software/91652/onedrive) — 4.5/5 (12674 reviews) ## Reviews ### "\*\*Streamlining Academic Collaboration: A Reliable Cloud-Based Solution with Minor Formatting Hurdles\*\*" — 5.0/5 > **Swarnika** | *9 April 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: One of the most significant advantages of Google Docs is its seamless, real-time collaboration and cloud-based accessibility, which allows multiple users to edit a document simultaneously while automatically saving every change. This is particularly beneficial for managing complex academic projects or shared educational materials, as the robust version history ensures that previous drafts are never lost and can be recovered at any time. Furthermore, its integration with the broader Google ecosystem—such as the ability to easily export tables from data sets or convert structured outlines into Google Forms—streamlines the workflow between research, data collection, and final writing without the need for expensive software installations. > > **Cons**: While Google Docs is excellent for collaborative work, it has several limitations that can be frustrating for advanced academic or professional tasks. One of the primary "Cons" is its \*\*limited formatting capabilities\*\* compared to desktop-based software like Microsoft Word; for instance, it lacks advanced tools for precise layout management, complex indexing, or sophisticated bibliography styling, which are often required for high-level research publications. Additionally, it is \*\*heavily dependent on a stable internet connection\*\*, and while offline mode exists, it is frequently reported as less reliable and more restrictive in functionality. Performance also tends to \*\*lag significantly in documents exceeding 300 to 400 pages\*\* or those containing heavy data tables and high-resolution images, which can lead to slow responsiveness and synchronization issues. Lastly, while its cloud-based nature is a pro, it raises specific \*\*concerns regarding sensitive data security and shared responsibility\*\*, as accidental permission errors in shared folders can inadvertently expose confidential research data to unauthorized viewers. > > Overall, Google Docs is a reliable and intuitive tool that excels in fostering collaboration and maintaining a seamless workflow across different devices. The real-time editing and automatic saving features provide a high level of confidence that progress is always preserved, which is a major advantage when working on long-term projects like research papers or educational scripts. Its integration with other Google services—like the ability to quickly export data into tables or sync with Google Forms—creates a highly efficient ecosystem for gathering and organizing information. However, while it is excellent for drafting and teamwork, the experience can become somewhat cumbersome during the final stages of high-level academic publishing, where the lack of advanced formatting tools and potential lag in very large, data-heavy documents require a more specialized word processor to ensure professional precision. ----- ### "Reliable, and Great for Collaboration" — 5.0/5 > **Alissa** | *21 March 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Google Docs is how easy it is to create, edit, and share documents in real time. It makes collaboration simple because multiple people can work in the same document at once, leave comments, and make updates without needing to email different versions back and forth. It’s also convenient to access from anywhere and automatically saves changes. > > **Cons**: While Google Docs is easy to use and great for collaboration, it can feel limited when working with more complex formatting or highly customized documents. . Lag with larger documents, and working offline is not always as reliable. > > My overall experience with Google Docs has been very positive. It’s an easy-to-use, cloud-based platform that makes creating, editing, and sharing documents simple and efficient. The real-time collaboration feature is especially valuable, allowing multiple users to work on the same document simultaneously without version control issues. It’s accessible from anywhere, which is great for remote work and quick updates on the go. While it may lack some advanced formatting capabilities compared to more traditional software, its convenience, reliability, and collaboration tools make it an excellent choice for everyday document needs. ----- ### "Great for everyday document collaboration" — 3.0/5 > **Brad** | *23 December 2025* | Design | Recommendation rating: 3.0/10 > > **Pros**: Real time collaboration is the biggest advantage. Multiple people can work in the same document at once without version control issues. Sharing and permissions are straightforward, and changes save automatically, which removes the risk of losing work. It is easy to access from any device and integrates well with other Google tools. > > **Cons**: Advanced formatting and layout options are limited compared to traditional desktop word processors. Large or complex documents can sometimes feel slower to navigate. Offline functionality exists but is not always as reliable as working fully online. > > Overall, my experience with Google Docs has been very positive. It is reliable for everyday document creation and especially strong for collaboration. The ability to work in real time with others, share files easily, and access documents from anywhere makes it practical for both individual and team use. While it lacks some advanced formatting features found in desktop word processors, it more than makes up for it with simplicity, accessibility, and ease of use. ----- ### "A Much-Needed Update to Documentation" — 5.0/5 > **Rebecca** | *27 February 2026* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: Google docs ranks far and above any other similar software due to its accessibility; both in price point and in ease of use. While competing products have been used throughout the decades, they haven't bothered with staying updated in a world where ongoing cooperation in documentation is vital. Google docs being free, available with any Google account, and almost always online - these are features that make it stand out from others to me. > > **Cons**: The only downside to using Google docs seems to be a confusion with sharing. The user interface is friendly to a younger generation, as we are used to the formatting in which Google tends to follow. I have found that those used to older competitors are not used to a feature as streamlined as "shared documents" that can be continuously updated. > > I will forever be a fan of Google Docs. It does exactly what it needs to, keeps itself simple, and has the added benefit of being so ingrained with Google products that any references can be hyperlinked in the neatest fashion. ----- ### "Overall Positive Experience with Google Docs" — 4.0/5 > **Verified Reviewer** | *30 April 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Google Docs is how easy it is to mostly use. Everything is labeled, so it's mostly user-friendly. Most importantly, Google Docs automatically saves your progress for you. Additionally, you're able to save your Google Docs in different formats in case you need to share it somewhere else. > > **Cons**: What I like least about Google Docs is probably the limited storage space, but that might just be a problem with Google Drive as a whole. Additionally, they need to make the cursor a different color because sometimes it gets hard to see where my cursor is when there's a full page of words on my Google Doc. > > Overall, I am a proud happy user of Google Docs. I have used it since I was in high school, in university, and now while working at an office. I've had an overall very positive experience with using Google Docs. ----- Page: 1 / 1157\ Next: [Next page](https://www.getapp.com.au/software/91392/google-docs?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91392/google-docs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data