--- description: Learn more about Google Docs. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Google Docs Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Google Docs](/software/91392/google-docs) # Google Docs Canonical: https://www.getapp.com.au/software/91392/google-docs Page: 1 / 1150\ Next: [Next page](https://www.getapp.com.au/software/91392/google-docs?page=2) > Google Docs is an online word processor that lets businesses create and format text documents and collaborate with team members in real time. > > Verdict: Rated **4.7/5** by 28707 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Google Docs • Create and edit documents online with real-time collaboration • Use AI to generate drafts, templates, and more to improve productivity • Import and edit PDFs and Microsoft Word files directly in Google Docs • Access and work on documents from any device including phone, tablet, or computer • Share and control document access with granular permissions ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 28707 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: USD 6.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Professional office suite with 30GB storage - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Archiving & Retention - Chat/Messaging - Collaboration Tools - Commenting/Notes - Content Creation - Content Management - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Management ## Integrations (21 total) - Asana - Dropbox Business - Figma - Gmail - Google Calendar - Google Classroom - Google Drive - Google Forms - Google Sheets - Google Slides - Google Workspace - Grammarly Business - Lucidchart - Lucidspark - LumApps ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) ## Related Categories - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) - [Productivity Software](https://www.getapp.com.au/directory/330/productivity/software) ## Alternatives 1. [Google Drive](https://www.getapp.com.au/software/90762/google-drive) — 4.8/5 (28400 reviews) 2. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17436 reviews) 3. [Microsoft Word](https://www.getapp.com.au/software/91382/microsoft-word) — 4.7/5 (2761 reviews) 4. [Microsoft 365](https://www.getapp.com.au/software/90725/microsoft-office-365) — 4.6/5 (14013 reviews) 5. [Microsoft SharePoint](https://www.getapp.com.au/software/90850/sharepoint) — 4.4/5 (5392 reviews) ## Reviews ### "Reliable and Easy-to-Use Collaboration Tool" — 4.0/5 > **Branko** | *22 January 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: I really like how easy it is to collaborate in real time with Google Docs. Multiple people can edit or comment at once, and everything is automatically saved in the cloud, so I never have to worry about losing work. Sharing documents and managing permissions is straightforward and hassle-free. > > **Cons**: Offline mode can be a bit unreliable, and formatting sometimes changes when moving files to or from other programs like Word. It’s also not as feature-rich as some desktop word processors for more advanced tasks. > > Overall, Google Docs has been a very dependable and convenient tool for both individual work and team projects. While it has a few minor limitations, its ease of use, accessibility, and collaboration features make it an essential part of my workflow. ----- ### "My preferred word processing app for over a decade\!" — 5.0/5 > **Jocelyn** | *21 January 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Google docs is my preferred choice of word processing app due for so many reasons\! Google docs is aesthetically formatted and user friendly. The ability to access your documents from any device is a non negotiable for me. The fact it remains FREE is amazing. The automatic save feature has saved me multiple times. Although this feature has been adopted to most word processors nowadays; when I first started using Google Docs it was life changing for me. I love the collaborative features it offers when sharing a document with someone. Having the ability to share in complete edit mode, view only mode or (my favourite) comments only mode makes a huge difference in being able to control what and who changes the original document. When the document needs multiple people's input it makes it significantly easier being able to see who made a comment and what the preferred changes are, without anyone accidentally changing the original draft. > > **Cons**: I have had issues with my document being slightly reformatted aesthetically when it's been converted to a word document file. > > Google Docs has been a seamless and user friendly experience throughout my many years of using it. It's reliable, innovative and cost effective. ----- ### "My Overall Experience with Google Docs" — 3.0/5 > **Vicente** | *28 February 2026* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about Google Docs is you can share a document in seconds, edit at the same time and see changes instantly. The simple layout makes it user-friendly. > > **Cons**: What I liked the least about Google Docs is that sometimes the formatting can change when you download the file in a different format, like Word. > > My overall experience with Google Docs has been a positive one. It is easy to use, convenient and great with working with others in real time. ----- ### "Ease of use; Google Docs" — 5.0/5 > **Elizabeth** | *4 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love the fact that Google Docs is free to use with a Google account, which requires no installation, and that it has real-time collaboration\! > > **Cons**: I don't like that it requires internet access for full functionality and that it is dependent on the Google ecosystem. > > Overall, I love Google Docs. I personally use it a lot due to its ease of use and cost. It also is so easy to learn the system. ----- ### "Better than Word" — 5.0/5 > **Blair** | *26 February 2026* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Google Docs has helped my startup business create professional documents without the significant overheads experienced from other word document providers. The ability to securely share or lockdown documents is paramount to confidentiality in my business. > > **Cons**: At times Google Docs can feel a bit on the basic side where may not have the same level of functionality you’d get from Microsoft Word > > I am really happy with Google Docs. It is now my number one word document program for all my document needs. ----- Page: 1 / 1150\ Next: [Next page](https://www.getapp.com.au/software/91392/google-docs?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91392/google-docs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data