---
description: Learn more about Microsoft Outlook. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft Outlook Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Microsoft Outlook](/software/91380/microsoft-outlook)

# Microsoft Outlook

Canonical: https://www.getapp.com.au/software/91380/microsoft-outlook

Page: 1 / 100\
Next: [Next page](https://www.getapp.com.au/software/91380/microsoft-outlook?page=2)

> Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules \&amp; find what they need quickly \&amp; easily
> 
> Verdict: Rated **4.5/5** by 2478 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Microsoft Outlook

Manage calendars, share available meeting times, schedule meetings, and get reminders, all from a centralized platform.&#10;Create groups to discuss, collaborate, and share files and notes with others. &#10;Outlook provides keyword and people suggestions as users type, in order to surface recent search queries.&#10;Shared calendars allow users to schedule meetings and respond to invitations easily.&#10;Work with and share Office attachments from a computer or from the cloud.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2478 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Contact Microsoft Office for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Archiving & Retention
- Collaboration Tools
- Contact Management
- Customizable Templates
- Email Monitoring
- Email Templates
- Inbox Management
- Mobile App
- Prioritization
- Response Management
- Search/Filter

## Integrations (12 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Excel
- Microsoft OneNote
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft To Do
- Microsoft Word
- OneDrive
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software)

## Alternatives

1. [Gmail](https://www.getapp.com.au/software/91602/gmail) — 4.8/5 (13468 reviews)
2. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17610 reviews)
3. [Microsoft 365](https://www.getapp.com.au/software/90725/microsoft-office-365) — 4.6/5 (14111 reviews)
4. [Yahoo Mail](https://www.getapp.com.au/software/2061094/yahoo-mail) — 4.2/5 (855 reviews)
5. [Mailchimp](https://www.getapp.com.au/software/8268/mailchimp) — 4.5/5 (17641 reviews)

## Reviews

### "Solid email and calendar combo, a bit heavy" — 4.0/5

> **Harshul** | *10 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Email and calendar in one app is the biggest win for me at work, no switching between tools.&#10;Scheduling meetings and finding free times with coworkers is easy and saves loads of time.&#10;Search works well, I can find old emails fast even when I only remember bits of text.&#10;Integration with Teams and OneDrive makes joining meetings and sharing files simple.&#10;Rules and filters help keep my inbox from getting out of control, I use them every day.&#10;Desktop client is powerful and the web version is good enough when I’m on another machine.
> 
> **Cons**: Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes uses a lot of memory.&#10;UI feels cluttered, too many buttons and menus, new users at work get lost easily.&#10;Mobile app misses some desktop features and the layout can be confusing at times.&#10;Spam filter sometimes moves legit mail to junk so I have to check it often.&#10;Add‑ins can break after updates and troubleshooting usually needs IT help.&#10;Some advanced settings are hidden and takes time to find when you need to change them.
> 
> I use Outlook every day at work and it’s central to how I get things done — email, calendar and meetings all tied together.&#10;It saves time scheduling and keeps my day organised, rules and folders do most of the heavy lifting.&#10;There are annoyances like slow startup, confusing menus and occasional mobile sync hiccups.&#10;When it works it really speeds up collaboration, especially with Teams links and OneDrive attachments.&#10;Support can be slow for tricky issues but usually company IT or online guides fix it.&#10;Overall it’s dependable and feature rich, just a bit heavy and sometimes fiddly

-----

### "Makes inter-organizational comms easy" — 4.0/5

> **Lauren** | *13 January 2026* | Higher Education | Recommendation rating: 6.0/10
> 
> **Pros**: Outlook makes it easy for me to communicate with my coworkers and integrates well with other Microsoft products. I love the scheduling feature and using contact groups to reach more people at once.
> 
> **Cons**: The search feature is not always accurate. I have to try multiple keywords before the message I am looking for is found.

-----

### "Great Email Platform For Businesses" — 5.0/5

> **Anonymous User** | *26 May 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like that Outlook combines email, calendar, and contacts into one platform. The integration with other Microsoft tools like Microsoft Teams, Microsoft OneDrive, Microsoft Sales, and Microsoft Office makes it very efficient for day-to-day business communication and productivity.
> 
> **Cons**: I recently switched to the new version of Outlook, but I still prefer the classic version of Outlook. I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook.
> 
> Outlook is highly reliable tool for productivity and communication internally and externally. I also really appreciate the Copilot integration to summarize emails, documents, or translate emails if it's in a different language.

-----

### "A good tool that could become great if only..." — 3.0/5

> **Mouloukou** | *1 September 2025* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: Outlook is a choice, for managing emails and calendars. It reliably delivers notifications and updates. Once you've got everything set up it runs smoothly. One of the advantages is how well it integrates with Microsoft tools making it a convenient option if you're already invested in the Office suite.
> 
> **Cons**: The interface hasn't really kept pace with Google Workspace. It looks a bit old fashioned by comparison. When it comes to integrating with tools results are inconsistent. Trying to use it with Teams, for instance can be clumsy and frustrating at times. Overall the experience just isn't as seamless and user friendly, as what you'd find with Google.
> 
> I've relied on Outlook as my go, to email and calendar tool, for years using it weekly. Generally it gets the job done. I frequently find myself thinking it could use a refresh. Something a bit modern and lightweight would be a nice change.

-----

### "Best Combo Email\&Calendar" — 4.0/5

> **Anna** | *14 April 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Microsoft Outlook is the best combo for managing emails and calendars in the same tool. It’s simple and has all the features that make me love Gmail.
> 
> **Cons**: Microsoft Outlook shows ads all the time in the free version. Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best.

-----

Page: 1 / 100\
Next: [Next page](https://www.getapp.com.au/software/91380/microsoft-outlook?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/91380/microsoft-outlook)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91380/microsoft-outlook> |
| de-AT | <https://www.getapp.at/software/91380/microsoft-outlook> |
| en | <https://www.getapp.com/it-communications-software/a/microsoft-outlook/> |
| en-AE | <https://www.getapp.ae/software/91380/microsoft-outlook> |
| en-AU | <https://www.getapp.com.au/software/91380/microsoft-outlook> |
| en-CA | <https://www.getapp.ca/software/91380/microsoft-outlook> |
| en-GB | <https://www.getapp.co.uk/software/91380/microsoft-outlook> |
| en-IE | <https://www.getapp.ie/software/91380/microsoft-outlook> |
| en-NZ | <https://www.getapp.co.nz/software/91380/microsoft-outlook> |
| en-SG | <https://www.getapp.sg/software/91380/microsoft-outlook> |
| en-ZA | <https://www.getapp.za.com/software/91380/microsoft-outlook> |
| es | <https://www.getapp.es/software/91380/microsoft-outlook> |
| es-CL | <https://www.getapp.cl/software/91380/microsoft-outlook> |
| es-CO | <https://www.getapp.com.co/software/91380/microsoft-outlook> |
| es-MX | <https://www.getapp.com.mx/software/91380/microsoft-outlook> |
| fr | <https://www.getapp.fr/software/91380/microsoft-outlook> |
| fr-BE | <https://fr.getapp.be/software/91380/microsoft-outlook> |
| fr-CA | <https://fr.getapp.ca/software/91380/microsoft-outlook> |
| nl | <https://www.getapp.nl/software/91380/microsoft-outlook> |
| nl-BE | <https://www.getapp.be/software/91380/microsoft-outlook> |
| pt | <https://www.getapp.com.br/software/91380/microsoft-outlook> |
| pt-PT | <https://www.getapp.pt/software/91380/microsoft-outlook> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Microsoft Outlook","description":"Microsoft Outlook is a personal information manager from Microsoft designed to help users focus on what’s important with a clear view of email, calendars, and contacts. Microsoft Outlook enables users to communicate more effectively by connecting efficiently with others. Available as a native mobile app for iOS, Android, and Windows devices, Microsoft Outlook gives users the flexibility to manage their inbox anytime, anywhere, via tablet and mobile devices.\n\nMircosoft Outlook allows users to see everything they need to know at a glance. Users can preview messages in the message list, so they'll know which ones to read and act on first, and then reply with just a click by typing a response directly into the reading pane. With Outlook, users can discover groups, quickly find what they need, and share files from the cloud, as well as manage their calendar and inbox. Calendar management tools allow users to share their availability, schedule meetings and receive notices easily. \n\nThrough the Outlook mobile app, users can access their unified inbox, schedule emails, and attach files conveniently. The mobile app allows users to share files from OneDrive, Dropbox, and Google Drive accounts while on the go, and without leaving Outlook. With Outlook's focused inbox, users can see what matters most first with the most important messages on top.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0be1de20-e844-4045-bd1b-2c98772681d2.jpg","url":"https://www.getapp.com.au/software/91380/microsoft-outlook","@id":"https://www.getapp.com.au/software/91380/microsoft-outlook#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2478},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.com.au/software/91380/microsoft-outlook#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Management Software","position":2,"item":"/directory/306/email-management/software","@type":"ListItem"},{"name":"Microsoft Outlook","position":3,"item":"/software/91380/microsoft-outlook","@type":"ListItem"}]}]}
</script>
