--- description: Learn more about Microsoft Outlook. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Microsoft Outlook Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Microsoft Outlook](/software/91380/microsoft-outlook) # Microsoft Outlook Canonical: https://www.getapp.com.au/software/91380/microsoft-outlook Page: 1 / 99\ Next: [Next page](https://www.getapp.com.au/software/91380/microsoft-outlook?page=2) > Microsoft Outlook is a personal information manager from Microsoft which helps users communicate, manage schedules \& find what they need quickly \& easily > > Verdict: Rated **4.5/5** by 2450 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Microsoft Outlook Manage calendars, share available meeting times, schedule meetings, and get reminders, all from a centralized platform. Create groups to discuss, collaborate, and share files and notes with others. Outlook provides keyword and people suggestions as users type, in order to surface recent search queries. Shared calendars allow users to schedule meetings and respond to invitations easily. Work with and share Office attachments from a computer or from the cloud. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2450 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Archiving & Retention - Collaboration Tools - Contact Management - Customizable Templates - Email Monitoring - Email Templates - Inbox Management - Mobile App - Prioritization - Response Management - Search/Filter ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software) ## Alternatives 1. [Gmail](https://www.getapp.com.au/software/91602/gmail) — 4.8/5 (13391 reviews) 2. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17548 reviews) 3. [Microsoft 365](https://www.getapp.com.au/software/90725/microsoft-office-365) — 4.6/5 (14070 reviews) 4. [Yahoo Mail](https://www.getapp.com.au/software/2061094/yahoo-mail) — 4.2/5 (850 reviews) 5. [Mailchimp](https://www.getapp.com.au/software/8268/mailchimp) — 4.5/5 (17598 reviews) ## Reviews ### "Simple, Reliable, and All-in-One" — 5.0/5 > **jane** | *30 January 2026* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: I really like how Outlook combines email, calendar, and tasks in one place. It’s easy to organize messages, find what I need with the search, and it works smoothly with other Microsoft apps like Teams and OneDrive > > **Cons**: Outlook can feel a bit cluttered at times, and it slows down with really big inboxes. Some features aren’t very customizable, which can be frustrating. > > Overall, Outlook is solid, easy to manage emails and calendars in one place, reliable, and works well with other Microsoft apps. ----- ### "Reliable Backbone for Daily Sales Operations" — 4.0/5 > **khyan** | *14 April 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: From a SaaS perspective, the biggest win is how well it just fits into the broader Microsoft ecosystem. It plays nicely with Teams and other tools, which makes meeting scheduling, reminders, and collaboration pretty seamless day to day. For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver. Ease of use is another strong point. Once you’re across it, it’s straightforward—book a meeting, send a note, set a reminder, move on. It doesn’t get in your way when you’re trying to move quickly. Access and connectivity are also solid. Whether you’re on desktop, mobile, or browser, it stays in sync and keeps things consistent. That’s important when you’re switching between calls, CRM updates, and meetings all day. On value for money, it stacks up well, particularly as part of the broader Microsoft 365 suite. You’re not just paying for email—you’re getting a full comms and productivity layer that integrates across the business. Spam filtering does a decent job overall. It keeps the inbox fairly clean without needing constant manual cleanup, which helps keep focus on actual pipeline work rather than noise. > > **Cons**: It’s a bit of a mixed bag when it comes to ease of use at scale. While the basics are simple, the interface can feel a bit cluttered when you’re dealing with high email volume and multiple calendars. It’s functional, just not always the smoothest experience. On bugs and issues, it’s generally stable, but you do get the occasional sync lag or calendar glitch. Nothing major, but noticeable when you’re relying on it heavily throughout the day. Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than hands-on support. Spam filtering, while good, isn’t bulletproof. A few things slip through, and occasionally something relevant gets caught in the wrong place, so you still need to keep an eye on it. > > Overall, it’s been a consistently reliable SaaS tool that forms part of the daily operating rhythm. As an SDR, I mainly use it for meeting reminders, Teams calls, SME notes, and linking activity back into CRM systems like HubSpot. It’s not a flashy platform, but it doesn’t need to be. It’s dependable, well-integrated, and keeps everything connected across devices and teams. That reliability is what makes it valuable in a high-volume sales environment. From a SaaS stack perspective, it delivers strong value—especially when you consider how tightly it works with the rest of the Microsoft ecosystem. It helps keep the day structured without adding extra complexity. Overall, it’s a steady, well-built tool that does its job quietly in the background, which is exactly what you want when you’re focused on hitting pipeline and meeting targets. ----- ### "Outlook is Fine....I guess..." — 3.0/5 > **Bill** | *22 November 2025* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: Outlook is functionally easy to navigate simple tasks, and it integrates well with the majority of the Microsoft Suite. Collaboration is nice and easy within a team. > > **Cons**: It is clunky compared to other providers. It does not integrate externally well. Worst of all, customer service is a 0/10. A paid email provider should not have so many hoops to jump to navigate major business issues. > > It hasn't been great. The only reason we have yet to change our provider is the time off-line we would need to make the shift. While, there is value in the cost of the product - it has very little real value. ----- ### "Microsoft Outlook helps keep me on task" — 5.0/5 > **RJ** | *15 January 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Outlook helps keep me on task through its important emails, calendar, and frequent reminders. > > **Cons**: Sometimes the calendar view randomly switches from monthly to daily and I have to manually switch it back. ----- ### "Reliable Email and Calendar Tool for Everyday Work" — 5.0/5 > **Verified Reviewer** | *25 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Microsoft Outlook is how well it handles both email and scheduling in one place. It feels reliable for daily use, especially in a work environment where managing meetings and communication together is important. The interface is structured and easy to get used to, even though it has many features. Access across devices is smooth, and emails sync well between desktop and mobile, which makes it convenient to stay connected at all times. Spam filtering is quite effective, and it does a good job of keeping unwanted emails out of the main inbox. Team collaboration is also improved through shared calendars and integration with other Microsoft tools, which helps when working with colleagues. In terms of value for money, it fits well as part of the Microsoft ecosystem, especially for businesses already using Office tools. Customer support is generally reliable, and the platform itself is stable with very few major bugs or interruptions. Overall, Outlook feels dependable and well suited for both individual and professional use. > > **Cons**: What I liked least about Microsoft Outlook is that it can sometimes feel a bit slow, especially when the mailbox gets large or when running multiple accounts. It does not always feel as smooth as some newer email tools. The layout can also be a little confusing at times. There are many features, which is useful, but it can make simple things harder to find, especially in the beginning. It takes some time to get fully comfortable with where everything is. I also noticed occasional syncing delays between devices, and the search feature does not always pick up the right emails straight away. These are small issues, but they do come up from time to time. > > Overall, my experience with Microsoft Outlook has been quite positive. It is a dependable tool that handles email, calendar, and basic task management in one place, which makes it very practical for daily use. It works especially well in a professional setting where coordination with others is important. Features like shared calendars and meeting scheduling make it easier to stay organized and keep track of work. The connection with other Microsoft tools also adds to the convenience. There are moments where it feels a bit slow or slightly complicated, especially when dealing with larger inboxes or trying to adjust certain settings. However, once you get used to it, it becomes easier to manage. In general, Outlook feels stable and reliable, and it continues to be a solid choice for both personal and work related communication. ----- Page: 1 / 99\ Next: [Next page](https://www.getapp.com.au/software/91380/microsoft-outlook?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91380/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data