NetSuite

* quick setup - from kickoff to implementation took us 5 months
* easy to learn system: we did not find trained accountants for Netsuite, but everyone works well with the system
* good set of ready-to-use reports

* american system: some booking rules and system setups are not German GAAP compliant
* some standard functionalities not integrated (e.g., multibanking tool)

NetSuite has a plethora of pros, from its user friendly interface to it's ability to allow you to centralize all pertinent data in one hub for reference. The system has great dependencies functionality, so when looking for underlying details/support - it's very simple to track down the information you're looking for or needing. It's ability to integrate with our other software systems for the use of calculating commissions is vital to our daily business processes.

When looking to reimplement into a new NetSuite instance, or when making a complete system change to NetSuite, it can be quite a rigorous process when ensuring all necessary data is brought over to the new instance before it ceases to exist. This is a fault of many systems similar to NetSuite; however, it still begs many questions when the question of reimplementation/instance reconfiguration comes up during the fiscal year.

The reporting functionalities and general business flow of transaction processing is good

Sales Team Made Promises they can't deliver! During our initial review of the ERP systems, we went over all of our business processes with the NetSuite Sales Team and even provided process flowcharts and showed them what our system does. They were confident NetSuite could do all of that and more for us. However, when we went to implement, they fell short on SO MANY accounts. Basic things, like copy/pasting information info estimate forms and having them print with images are NOT possible with native functionalities.AVOID SuiteSuccess for implementation!! They are a cookie cutter implementation team and will not assist outside the most basic scope no matter what the sales team tells you. They basically just turn it on for you. Any specific things you may need for your business are considered customizations and you will be charged more for them. They had some very inexperienced staff assigned to our account that did things like missed MAJOR configuartion settings (making depts and locations required and fulfillments across periods), named native GL accounts differently so you wouldn't know why things were auto posting to the wrong account, did not review all print forms or assist in set-up, did not explain the GL impacts of different item types or how projects worked. They also did not assist with go-live data import AT ALL. You would be so much better off using a consultant. AVOID SUITESUCCESS.Software also has various quirky limitations. Do your research on reddit.

I like the robustness of its security architecture, which includes two-factor authentication, data encryption and granular access controls. NetSuite allows us to have full control over our data and apply customized security policies. I also value the ability to generate reports and perform advanced analytics to quickly identify potential vulnerabilities and take preventative measures.

Since it is a comprehensive and complex platform, it can take time to become familiar with all its functionalities and configurations.