About NetSuite
NetSuite is an all-in-one cloud business management solution that helps more than 26,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, supply chain and warehouse operations, NetSuite gives companies clear visibility of their information and control of their business.
Pricing starting from:
USD 499.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of NetSuite
Work more effectively by automating core processes and getting real-time insights into operational and financial performance.
- Automate Financial Processes. Improve financial operations, efficiency and productivity.
- Gain Inventory Visibility. Monitor inventory levels, minimize carrying costs and deliver orders on time.
- Supply Chain Optimization. Control the flow of goods across the value chain, from suppliers to the customer.
- Flawless Order Management. Streamline order management and procurement processes.
- Increase Warehouse Efficiency. Optimize the putaway process and reduce picking errors.
Devices
Business size
Markets
Supported Languages
Pricing starting from:
USD 499.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of NetSuite: 300
- "What If" Scenarios
- 1099 Preparation
- 3PL Management
- ACH Payment Processing
- API
- Access Controls/Permissions
- Account Reconciliation
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Query
- Ad hoc Reporting
- Agile Methodologies
- Aging Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Management
- Audit Trail
- Automated Scheduling
- Automatic Billing
- Backorder Management
- Bank Reconciliation
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Benchmarking
- Billing & Invoicing
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Built-in Accounting
- CPA Firms
- CRM
- Calendar/Reminder System
- Campaign Management
- Capacity Management
- Cash Flow Management
- Cash Management
- Cataloguing/Categorisation
- Channel Management
- Chart of accounts
- Check Processing
- Check Writing
- Check-in/Check-out
- Client Management
- Client Portal
- Collaboration Tools
- Collections Management
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Compliance Management
- Configurable Workflow
- Consolidation/Roll-Up
- Contact Database
- Contact Management
- Contract/License Management
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Cross Docking
- Currency Management
- Customer Accounts
- Customer Database
- Customer History
- Customer Statements
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Cycle Count
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Security
- Data Visualization
- Demand Forecasting
- Discount Management
- Distribution Management
- Document Management
- Document Storage
- Donation Tracking
- Donor Management
- Drag & Drop
- Dues Management
- Duplicate Payment Alert
- EDI
- ERP
- Electronic Funds Transfer
- Electronic Payments
- Email Management
- Email Marketing
- Employee Management
- Enterprise Asset Management
- Event Management
- Expense Claims
- Expense Management
- Expense Tracking
- File Sharing
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For Government
- For Hospitality Industry
- For Nonprofits
- For Retail
- Forecasting
- Fraud Detection
- Fund Accounting
- Fundraising Management
- Gantt/Timeline View
- General Ledger
- Grant Management
- HR Management
- Idea Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Integrations Management
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Investment Management
- Invoice Management
- Invoice Processing
- Issue Management
- Item Management
- Kanban Board
- Key Performance Indicators
- Kitting
- Labeling
- Lead Management
- Lead Qualification
- Loyalty Program
- MES
- Mail Order
- Maintenance Management
- Manufacturing Inventory Management
- Manufacturing Planning
- Marketing Automation
- Material Requirements Planning
- Materials Management
- Member Database
- Membership Management
- Merchandise Management
- Milestone Tracking
- Mobile Access
- Mobile Commerce
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Company
- Multi-Currency
- Multi-Department/Project
- Multi-Location
- Multi-Store
- Multiple Projects
- Nonprofits
- Onboarding
- Online Payments
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Overpayment Processing
- PO Reconciliation
- Partial Payments
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Performance Metrics
- Planning Tools
- Point of Sale (POS)
- Portfolio Management
- Predictive Analytics
- Prioritization
- Procurement Management
- Product Configurator
- Product Data Management
- Product Identification
- Product Management
- Production Management
- Production Scheduling
- Profit/Loss Statement
- Profitability Analysis
- Progress Tracking
- Project Accounting
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Promotions Management
- Proposal Generation
- Publishing / Sharing
- Purchase Order Management
- Purchasing & Receiving
- Qualitative Analysis
- Quality Assurance
- Quality Management
- Quantitative Analysis
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real Time Synchronization
- Real-time Updates
- Receipt Management
- Receivables Ledger
- Receiving/Putaway Management
- Recurring Orders
- Recurring Payments
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Allocation & Planning
- Resource Management
- Resource Request
- Resource Scheduling
- Retail Inventory Management
- Returns Management
- Revenue Recognition
- Reviews Management
- Risk Management
- SEO Management
- SKU/UPC Codes
- Safety Management
- Sales & Operations Planning
- Sales Forecasting
- Sales Orders
- Sales Pipeline Management
- Sales Reports
- Sales Tax Management
- Scenario Planning
- Scheduling
- Scorecards
- Search/Filter
- Segmentation
- Self Service Portal
- Self-Service Reporting
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Skills Tracking
- Social Media Integration
- Social Media Management
- Sourcing Management
- Special Order Management
- Status Tracking
- Stock Management
- Strategic Planning
- Supplier Management
- Supply Chain Management
- Task Management
- Task Scheduling
- Tax Management
- Templates
- Territory Management
- Testing/QA Management
- Third Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Traceability
- Traditional Methodologies
- Training Management
- Transaction History
- Transportation Management
- Trend / Problem Indicators
- Utilization Reporting
- Vendor Managed Inventory
- Vendor Management
- Vendor Master Data Management
- Vendor Payment
- Version Control
- Visual Analytics
- Volunteer Management
- Warehouse Management
- Website Management
- Work Order Management
- Workflow Management
- eCommerce Management
Alternatives
Odoo
Acumatica Cloud ERP
QuickBooks Desktop Enterprise
SAP Business ByDesign
Reviews
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- Industry: Internet
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great ERP
Reviewed on 13/07/2018
Help us at a time we were growing the company, so right now we are more efficient and have real...
Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.
Pros
- Very Robust and Fully customizable
- Have an API and so connect with third party and other tools you use internally can be definitely doable.
- Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries
- Have great tools for making reports
The support have been great the last 2 or 3 times I used it.
Cons
- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow.
- The UI looks old, but does what you need.
- The documentation is really heavy and sometimes is hard to find things there.
- Industry: Machinery
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great eCommerce system highly integrated with backend ERP and CRM
Reviewed on 08/09/2021
We were able to grow and scale our business up to improve our internal processes. Ability to...
We were able to grow and scale our business up to improve our internal processes. Ability to convert support Cases into Quotes and then in turn convert those Quotes into Orders was huge for us. It allows to track the conversion of our quotes into orders. Provide better response times and organize our quoting and order entry processes. Improved SEO tools for online store.
Pros
Great deal of features. Ability to customize your system to accommodate practically any type of business process. Seamless Integration between eCommerce, CRM and ERP systems, all-in-one data storage. Easy to integrate with third party NetSuite modules for variety of ecommerce channels - Amazon, etc. Security. Cloud Computing Model.
Cons
Suite Commerce Advanced vs NetSuite version compatibility. Once you selected certain SCA implementation of the online store and once you invested into modifications of this particular version you are locked in this version. It doesnt have the same software update cycle as NetSuite ERP and CRM. That results in two disadvantages - first, the web store becomes eventually outdated and second, with each upgrade of the NetSuite we have to go through extensive testing to make sure that compatibility between New Back End ERP and CRM and Old Online Store has not been broken.
Reasons for Choosing NetSuite
Our homegrown platform didn't have CRM module, the web store functionality was outdated and platform it was running on was outdated as well.Reasons for Switching to NetSuite
All-In-One - ERP, CRM and eCommerce platform. Ability to modify flows to suit internal business processes specific to our Industry.- Industry: Consumer Electronics
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Biggest SCAM!!!
Reviewed on 20/07/2020
Netsuite is very heavy on misleading sales. The sales rep will lie and tell you that they will help...
Netsuite is very heavy on misleading sales. The sales rep will lie and tell you that they will help you accomplish what you need but all are empty promises. They referred us to a 3rd party to add serialized inventory feature and our on-boarding team was behind and when their 6-8 week period approached, they left us with an undiminished product and we had to figure everything out on our own. My recommendation is to not trust the sales or implementation team. If they tell you something verbally, make sure they follow up with an email and make them sign documents. They will lie and they will trick you and mislead you. One of the most unprofessional teams I have every worked with. You will find yourself paying for add-ons constantly and there is absolutely no transparency. Whenever I contacted our account manager to present a problem or concern, she tried to sell me another module. Why can't you fix our current issue before you try to make me pay for something else. Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns. I have escalated the problem to upper management and they failed to provide us with any solutions. I highly recommend you find another company that is more transparent and easy to work with. Netsuite is extremely commercialized and there is no personal customer experience whatsoever. I give Netsuite 1-2 out of 10
Pros
Our former software provided us with more features and allowed for easier/zero to little cost customization.
Cons
The smallest customiation requires an expert and with that comes an expense. Netsuite has been the second largest expense our company has after payroll. The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that." We later came to find out that yes Netsuite can do it but it comes with an associated cost. Also, the difficulty of reaching customer support is very frustrating. We were talked into purchasing premium support which is as useless as regular support. You still have to wait. You have to submit a case and wait for someone to email you back and fourth about the issue to then tell you they can't help you and you have to pay a 3rd party to accomplish what you need. Netsuite has been the biggest disappointment for our staff and company.
- Industry: Online Media
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
#1 ERP After Evaluating Many
Reviewed on 05/06/2021
Very positive, I personally hope to only use NetSuite going forward, as the new releases continue...
Very positive, I personally hope to only use NetSuite going forward, as the new releases continue to iterate on features and gets better each year.
Pros
I have implemented NetSuite at 2 companies, as well as participated in a redesign. In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic. I especially like the ability to connect nearly any software to NetSuite via bundles and APIs. We have integrated most of our softwares such as ADP, Salesforce, Databricks, etc. into NetSuite to form a tight web.
Cons
NetSuite is not particularly intuitive for first-time users, and I have seen many companies implement it incorrectly due to just not understanding what to do. Because it is so highly customizable, this can be a downside for companies that become fatigued by too many decisions and possibilities. A company desiring a complete out-of-the-box ERP may be better served elsewhere.
- Industry: Wholesale
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Value Cloudbased ERP - Best cloud solution on the market
Reviewed on 11/12/2020
Great experience overall. Time to implement took 6 months, but could have completed in 4. We...
Great experience overall. Time to implement took 6 months, but could have completed in 4. We waited longer to get system configured to meet more of our needs. Have maintained our subscription since 2013 and really like the ease of configuration and always being on the latest version and can take advantage of improvements without added cost for the most part. The business intelligence and reporting is excellent and it is easy to expand the use of the software and add new companies as business grows.
Pros
True cloud based subscription ERP solution, have not had to hire any IT staff, robust business intelligence, highly configurable to meet business needs, always on the latest version at no additional cost, extensive partner network, easy to expand as business grows, multi-company, multi-currency, good CRM capabilities and very reasonable price for what you get (less than cost of one good IT person).
Cons
Not crazy about NetSuite support cost/value. They offer good support, but their costs are much higher than their partners. We shifted our support to their partner network for scripting and reporting needs after a few years. Also, their pricing can be a bit of a challenge, but is reasonable. They eventually want to get everyone to pay their retail subscription price, however, they deeply discount it initially as many companies can't take advantage of or use all that is available to them in their base ERP offering and the more functionality you commit to the deeper the discount, however, they reduce the discount each year to eventually get to retail. Kind of makes sense, because as you expand your use of their software they eventually want you to pay for the full use, but will start out with deep discounts.
Alternatives Considered
SYSPROReasons for Choosing NetSuite
Had outgrown Account Edge software. Needed a solution that was multi-company, multi-currency, had better BI and reporting capabilities as well as CRM capabilities. Needed a cloud based solution that would allow us to minimize staff and meet future growth/expansion requirements.Reasons for Switching to NetSuite
True cloud based solution, strong company, met all requirements, highly configurable, best value alternative (most features and best capabilities for the price).NetSuite FAQs
Below are some frequently asked questions for NetSuite.Q. What type of pricing plans does NetSuite offer?
NetSuite offers the following pricing plans:
- Starting from: USD 499.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of NetSuite?
NetSuite has the following typical customers:
11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does NetSuite support?
NetSuite supports the following languages:
Chinese, Czech, Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, zh-hant
Q. Does NetSuite support mobile devices?
NetSuite supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NetSuite integrate with?
NetSuite integrates with the following applications:
Ascentis, BambooHR, Bill.com, Boomi, Box, Bronto Marketing Platform, DocuSign, Expensify, FieldAware, Five9, Microsoft Outlook, SAP Concur, UKG Ready
Q. What level of support does NetSuite offer?
NetSuite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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