---
description: Learn more about NetSuite. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: NetSuite Reviews, Cost & Features | GetApp Australia 2026
---

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# NetSuite

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> NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.
> 
> Verdict: Rated **4.2/5** by 2080 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of NetSuite

• NetSuite offers a comprehensive suite of ERP, accounting, CRM, ecommerce, and other business management tools to help companies streamline operations and gain insights.&#10;• The platform provides AI-powered automation and analytics across key business processes such as financial management, inventory, order processing, and more. &#10;• NetSuite supports global business management with capabilities for multiple currencies, languages, tax rules, and consolidated reporting across subsidiaries.&#10;• The solution delivers CRM functionality including sales force automation, marketing automation, customer service, and configure-price-quote.&#10;• NetSuite provides customization, integration, and platform capabilities, so companies can tailor the platform to their unique needs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 2080 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oracle
- **Location**: Chicago, US
- **Founded**: 1977

## Commercial Context

- **Pricing Details**: Please contact Oracle NetSuite for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Finland, France, Germany, Guatemala, Hong Kong SAR China, India, Ireland, Israel, Italy and 16 more

## Features

- "What If" Scenarios
- 1099 Preparation
- 3PL Management
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Agile Methodologies
- Aging Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management

## Integrations (18 total)

- Adobe Commerce
- Avalara
- BambooHR
- BigCommerce
- Boomi
- Box
- Celigo Integrator.io
- Docusign
- Expensify
- FieldAware
- Five9
- Microsoft Outlook
- SAP Concur
- Salesforce Sales Cloud
- Shopify

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Warehouse Management Systems](https://www.getapp.com.au/directory/225/warehouse-management/software)

## Related Categories

- [Food Manufacturing Software](https://www.getapp.com.au/directory/3411/food-beverage-manufacturing-erp/software)
- [Retail Management Software](https://www.getapp.com.au/directory/198/retail-management/software)
- [Warehouse Management Systems](https://www.getapp.com.au/directory/225/warehouse-management/software)
- [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software)
- [Accounts Receivable Software](https://www.getapp.com.au/directory/238/accounts-receivable/software)

## Alternatives

1. [QuickBooks Online](https://www.getapp.com.au/software/20428/quickbooks-online) — 4.3/5 (8544 reviews)
2. [QuickBooks Enterprise](https://www.getapp.com.au/software/115227/quickbooks-enterprise) — 4.5/5 (20688 reviews)
3. [Xero](https://www.getapp.com.au/software/1671/xero) — 4.4/5 (3330 reviews)
4. [Sage Intacct](https://www.getapp.com.au/software/10360/intacct) — 4.3/5 (717 reviews)
5. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1334 reviews)

## Reviews

### "Great accounting system for mid size businesses" — 5.0/5

> **Anna** | *21 January 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Very customizable system that fits every business I've worked in. &#10;Great for accounting professionals. Very easy to use
> 
> **Cons**: That you need a administrator to run the system long term&#10;Additional licenses are very costly. It would be helpful if they had tiers of licenses&#10;Some companies over customize
> 
> Very positive. Netsuite has been the best accounting system I have seen across multiple industry types

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### "Netsuite is THE system for businesses" — 5.0/5

> **Peter** | *31 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I love the most about NetSuite is that it’s everything all in one box. The ease of use has a relatively modest learning curve, but with the right assistance and training, it becomes second nature. &#10;I could not run my business anywhere near as efficient without NetSuite. Evan really made a masterpiece with this\!
> 
> **Cons**: When features come out but only for the US… we have to wait for them to become available in the United Kingdom or other jurisdictions.
> 
> Having run a business for a year without it, I was seething at every turn “why doesn’t it do this - Netsuite does\!” And “what. Where’s this transaction type\!?”  &#10;&#10;In the end I caved in and did it properly.

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### "Centralized platform for managing business operations" — 4.0/5

> **Fatemeh** | *31 August 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Provides a centralized platform for managing business operations, with useful reporting and easy access to important data.
> 
> **Cons**: It can be complex to learn and navigate, especially for new users, and some features can feel less intuitive than expected.

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### "Any other ERP is better than NetSuite" — 1.0/5

> **Verified Reviewer** | *20 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10
> 
> **Pros**: There is nothing NetSuite has shown or provided that I would deem acceptable.  Everything about NetSuite is garbage.
> 
> **Cons**: Where do I begin? Our experience with Oracle NetSuite's implementation team has been one of the most frustrating and costly mistakes our company has made.&#10;&#10;From day one, it was clear that the implementation team had zero interest in actually understanding how our business operates. They followed a cookie-cutter playbook with no effort to tailor the system to our complex processes. When we tried to explain workflows that didn't fit their standard template, they looked at us like we were speaking a foreign language. Complex processes? Forget it — they simply cannot comprehend anything beyond the basics.&#10;&#10;The business services team is equally disappointing. The lack of expertise is staggering for a platform that charges enterprise-level prices. You're handed off to consultants who clearly have limited real-world implementation experience, and getting answers out of them feels like pulling teeth.&#10;&#10;The most inexcusable failure: we had a runaway process that was completely bottlenecking our financial close. Something that should have been resolved in hours took OVER A MONTH to fix. A month. We could not close our books. Our finance team was in chaos, our leadership was furious, and NetSuite's team just kept going in circles without a solution. The business impact of that single failure was enormous.&#10;&#10;If you are a company with anything beyond the simplest processes, look elsewhere. The gap between what NetSuite promises in the sales cycle and what their implementation and support teams actually deliver is massive. We paid a premium price for a subpremium experience.&#10;&#10;1 star — and that's being generous.
> 
> Awful and every single day I wish we had not used NetSuite as our ERP system.  I received better customer service from Comcast

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### "Net Suite for Credit Unions" — 4.0/5

> **Isaiah** | *24 July 2026* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: It’s ability to truly produce any dashboard and integrate almost any data set from your company. It’s very capable of integrating a large range of data from different sources .
> 
> **Cons**: It’s not the most user-friendly and you really need to know how to use it to be able to produce deliverables
> 
> I enjoyed net suite Their team is very knowledgeable of their integration fields and capabilities for our specific industry.

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## Links

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