About isolved
isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.
Key benefits of isolved
With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Multiple Features
Reviewed on 06/08/2018
Pros
- Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.
Cons
You can access the website via mobile or app but they don’t have all features available.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Non-Profit Payroll Review
Reviewed on 05/05/2023
Overall, we enjoy using the software and it works for us. Our customer service reps are easy to...
Overall, we enjoy using the software and it works for us. Our customer service reps are easy to work with and quick to respond to anything that can be taken care of at their level. The less timely responses are when questions/challenges have to go to higher levels of service.
Pros
It's easy to use and very user friendly. Our employees love the adaptive employee experience. This was a great leap into current technology for our organization. We went from our payroll and HR systems being separate to being able to combine them with iSolved. It has saved us a lot of time in many areas.
Cons
There is a lack of communication to clients at some times. This has caused a couple of issues with our payroll submission or paying our employees. Occassionally, an update is completed that affects other things that we use and causes something to stop working correctly and cannot be fixed in a timely manner. The Multiple Worksite Reporting never matches our tax reports which causes more time consuming calculations to figure out the correct information.
Response from isolved
Hello! Thank you for taking the time to write this thoughtful review of isolved. We appreciate you and your business! Please feel free to contact me at [email protected] should any issues arise in the future.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great!
Reviewed on 06/11/2023
Pros
I was happy with my overall experience of Isolved! A lot to learn!
Cons
It's a good tool for what I had to use it for, it's been fantastic.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Doesn't work
Reviewed on 16/10/2023
Terrible. Filing complaints with my DOL.
Terrible. Filing complaints with my DOL.
Pros
Nothing. Everything has been a chore or hasn't worked
Cons
Doesn't load. Sign up and login are a chore and require you to digitally sign a contract with I solved to use the service. All fields blank for PTO, Pay Rate, can not download actual pay stubs like it claims. Absolute garbage. Load screens and web design are sub par for a professional business.
Response from isolved
We apologize for your experience with isolved and that we haven't met your expectations. We strive to provide our customers with the best service possible. I have sent your feedback to our customer support team so we can so we can take the corrective steps to improve our services.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Exceptional Customer Service
Reviewed on 02/10/2023
When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of...
When I was first learning iSolved, I had my doubts. But a lot of that was just the combination of systems we were using. Once we implemented Unanet and I worked with iSolved to connect the two systems and worked with [sensitive content hidden] to get a few little things sorted out for payroll reporting, it become a much better system. I think it takes finding the right combo of HRM and accounting software and taking time to speak to your representative to get iSolved working for you at it's best.
Pros
I love my customer service team! [sensitive content hidden] is always there to help out and either knows how to fix my problem or knows who to connect me with to get it remedied. The system itself is also overall easy to use and learn. Payroll and PTO management are super easy with iSolved. We use Unanet for timekeeping and are able to import our timesheet information directly into iSolved to process payroll! iSolved creates all the reports I need for financial records and also produces the payroll Journal Entry for Unanet for me! Lots a little features in iSolved that really help me save time!
Cons
I'm a little disappointed about the Reporting feature and the Report Writer. It does well enough, but I with the writer were a little more intuitive. I also with the Reports had a better description of what they have in them.
isolved FAQs
Below are some frequently asked questions for isolved.Q. What type of pricing plans does isolved offer?
isolved offers the following pricing plans:
- Free Trial: Not Available
Contact iSolved for pricing details.
Q. Who are the typical users of isolved?
isolved has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does isolved support?
isolved supports the following languages:
English
Q. Does isolved support mobile devices?
isolved supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does isolved integrate with?
isolved integrates with the following applications:
321Forms, Attendance Enterprise, CIC Plus, CareerPlug, Efficient Hire, Employee Navigator, EverythingBenefits, NCR Aloha, OnShift, POSitouch, TurboTax Business, WellSky Personal Care, ZayZoon
Q. What level of support does isolved offer?
isolved offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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