About isolved

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.


Key benefits of isolved

With isolved you can improve productivity, find, retain and develop top talent, and reward innovation and success as you scale your organization. We're transforming HCM for a better today and a better tomorrow. isolved People Cloud is the employee experience platform for the future of work. Comprehensive, scalable and adaptive HCM solution that enables a positive employee experience, while delivering strategic workforce engagement, collaboration and compliance. Accelerate Results with Intelligently-Connected HCM Solution - Eliminate errors, redundancies and inefficiencies with an intelligently connected platform that automates broad and deep to deliver a “single source of truth” and accelerate results—no compromise. Increase Productivity with an Employee Experience By Design - Enable your people to achieve their goals through a transformational employee experience that fosters a collaborative and purposeful culture, increases productivity, and leads to sustained and profitable growth. Boost Performance by Engaging the Workforce of the Future - Training and compliance are just the start. Empower your employees to grow and hone their skills, with feedback and communication that keeps them informed—increasing satisfaction and boosting performance throughout their career journey. Reduce Risk with Regional, Relevant & Responsive Service - Having a stable partner means you’re always in safe hands — with timely, comprehensive support, backed by local, knowledgeable service when you need it—we’re working to ensure your peace of mind.


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isolved Software - Time Off Balances
isolved Software - Payroll Run Schedule
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isolved Software - isolved People Cloud
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isolved Software - Time Off Balances
isolved Software - Payroll Run Schedule
isolved Software - Employee Calendar

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Starting Price

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Pricing Options

Free version
Free trial
Free version
Free trial

Features

147
24

Integrations

13
No integrations found

Ease of Use

3.9 (555)
4.3 (17)

Value for Money

3.9 (555)
4.4 (17)

Customer Service

3.7 (555)
4.5 (17)
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Reviews

Overall rating

3.9 /5
(555)
Value for Money
3.9/5
Features
3.9/5
Ease of Use
3.9/5
Customer Support
3.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 555
Celeste
Celeste
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I Love iSolved!

Reviewed on 26/09/2022

Pros

I liked that iSolved People Services is easy to implement and customize.
*Payroll process is easy
*online time cards and employee adaptive experience are great!
*Online onboarding for new employees is easy to use and makes data entry easier

Cons

There's so much that iSolved offers and can customized, I would like to get more information on what I can do.
Employee adaptive experience app some times glitches and makes it hard for employees to you. I also wish it was an app in the App Store.

Brian
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

iSolved for a Small City

Reviewed on 23/07/2024

As the system grows iSolved has failed to update many of the smaller functions in their core HRIS...

As the system grows iSolved has failed to update many of the smaller functions in their core HRIS and instead added functions behind a module-based paywalls. Not every organization needs a full module, but many need more that the most basic functionality available with the basic system.

Pros

Isolved provides a comprehensive suite of functions in a user friendly and effective HRIS package. It has never failed to meet our basic needs and still has greater ptontial for use by our City.

Cons

As the sytem greows iSolved has failed to update many of the smaller functions in ther core HRIS and instead added functions behind a moduale based paywa;;. Not everyorganizations needs a full modicle, btu many need more htat the bost basic funcctionality.

Amy
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Isolved - lacking in

Reviewed on 12/07/2024

While we like our contact that is very personal. Overall they are very corporate and not very...

While we like our contact that is very personal. Overall they are very corporate and not very customer friendly

Pros

We can speak with our rep to do pay roll and she is very responsive. Otherwise isolved is very challenging to deal with.

Cons

We asked for a rate reduction and no one followed up and they refused to apply the credits they originally offered. You cannot speak with anyone right away and have to wait for them to respond to emails. No accountability and lack of willingness to do right by the customer.

Response from isolved

Thank you for your feedback! We're happy to hear that your dedicated customer support rep has been providing you with exceptional service.

We apologize for any issues you've experienced with rate reduction. We understand that these challenges can be frustrating, and we want to assure you that we're continuously working to improve our processes and streamline our system to better meet your needs.

If there's anything specific you'd like us to look into or any further assistance you require, please don't hesitate to reach out. We're here to help!

Lisa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Use

Reviewed on 02/08/2024

I love the over all way things flow in the system.

I love the over all way things flow in the system.

Pros

The ease of use, the user friendly employee app

Cons

Difficulty in writing custom reports, that's about it

Alternatives Considered

Paycor

Reasons for Choosing isolved

The need to integrate with another software

Switched From

Paycom

Reasons for Switching to isolved

Isolved seemed like the better choice for us
Ashlee
Ashlee
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Your Employees Won't Be Disappointed With This Software!

Reviewed on 05/07/2024

If you're looking for payroll software with numerous features, isolved is the perfect solution. It...

If you're looking for payroll software with numerous features, isolved is the perfect solution. It has effectively automated the entire employee management process. Employees can clock in and out, request time off, complete onboarding, read and sign manuals and policies, view payment information, access performance tools, and much more. The employee self-service options are extensive!

Pros

My favorite features are the ability to review company information and news updates, the employee recognition tools, and the capability to set performance management goals. These have been incredibly helpful in maintaining peak performance and staying updated on changes in company protocols or policies. Additionally, the time-off process is seamless compared to other payroll software I've used.

Cons

The only real downside is that the sheer number of features can be overwhelming. It wasn't as user-friendly as I had hoped, so there was a slight learning curve with some features. However, it's not significant enough to deter me from recommending it for its robust capabilities.

Showing 5 reviews of 555 Read all reviews

isolved FAQs

Below are some frequently asked questions for isolved.

isolved offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

isolved has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

isolved supports the following languages:

English

isolved supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

isolved integrates with the following applications:

321Forms, Attendance Enterprise, CIC Plus, CareerPlug, Efficient Hire, Employee Navigator, EverythingBenefits, NCR Aloha, OnShift, POSitouch, TurboTax Business, WellSky Personal Care, ZayZoon

isolved offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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