About Gluu

One, integrated platform that connects with Office 365 and G Suite: Enable your teams to assign roles, create and collaborate around visual process flows, work instructions, cases and recurring tasks.

Unlike other BPM tools, Gluu combines all the moving parts of process management. Within minutes you can map a flow and have it executed by frontline staff via native Android and iOS apps. This saves time, avoid errors, rework and eases employee onboarding.

Pricing starting from:

EUR 9.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Gluu

- Give role-based access to the right processes and work instructions from any place. When process flows are clear to people, then demands for system changes are reduced. Gluu eases the strain on all business systems and support desks across your value chain.
- Enable managers to digitalize and manage their own process flows. Proven to reduce coordination and delegation time by up to 90%.
- Business users let Gluu send recurring tasks with forms to the right role at the right time. Data is saved directly through Microsoft Graph. This leads to higher data quality and full traceability.
- Ensure compliance with IT Security, QHSE, GDPR and more. This lets auditors go from sampling to full understanding of compliance.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, Denmark, Finland, France, United Kingdom, Greenland, Ireland, Israel, India, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Sweden, Singapore, United States, South Africa

Supported Languages

Danish, English, German

Pricing starting from:

EUR 9.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Gluu Software - Process Hierarchy: Control access by process in a single, integrated collection.
Gluu Software - Built-in process mapping ensures that the right people can own and edit processes from any browser.
Gluu Software - Run cases from your processes and ensure that processes are executed each time across all roles.
Gluu Software - Personal overview: Each user sees just the roles, activities and tasks that are relevant to him.
Gluu Software - Comments & Labels: Capture Q&A, issues and ideas in the right context. It's all searchable.
Gluu Software - Work instructions: Each activity in a diagram links to a page for your SOPs, procedures and work instructions.
Gluu Software - Task Management: Add scheduled - and event driven - tasks to any activity. They will then show to people with the right role at the right time.
Gluu Software - Native Android and iOS apps: Get your work instructions, tasks and forms out to first line workers.
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Gluu Software - Process Hierarchy: Control access by process in a single, integrated collection. Gluu Software - Built-in process mapping ensures that the right people can own and edit processes from any browser. Gluu Software - Run cases from your processes and ensure that processes are executed each time across all roles. Gluu Software - Personal overview: Each user sees just the roles, activities and tasks that are relevant to him. Gluu Software - Comments & Labels: Capture Q&A, issues and ideas in the right context. It's all searchable. Gluu Software - Work instructions: Each activity in a diagram links to a page for your SOPs, procedures and work instructions. Gluu Software - Task Management: Add scheduled - and event driven - tasks to any activity. They will then show to people with the right role at the right time. Gluu Software - Native Android and iOS apps: Get your work instructions, tasks and forms out to first line workers.

Features

Total features of Gluu: 107

  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Trail
  • Blended Learning
  • Built-in Course Authoring
  • Business Process Control
  • Calendar Management
  • Certification Tracking
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Library
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Course Authoring
  • Course Management
  • Course Tracking
  • Create Subtasks
  • Customisable Forms
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Disaster Recovery
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Drag & Drop
  • Environmental Compliance
  • Equipment Management
  • File Management
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • ISO Standards Management
  • IT Risk Management
  • Incident Management
  • Inspection Management
  • Issue Management
  • Maintenance Management
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Multi-Language
  • No-Code
  • Operational Risk Management
  • Parent Task
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Tracking
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Security Auditing
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Tests/Assessments
  • Third Party Integrations
  • To-Do List
  • Training Management
  • User Management
  • Version Control
  • Visual Workflow Management
  • Web Forms
  • Workflow Configuration
  • Workflow Management

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Reviews

Overall rating

4.6 /5
(22)
Value for Money
4.8/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 22
Maiken B. Maiken B.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great process platform!

Reviewed on 07/01/2019

We now have one place, where all employees enter all internal and to some extend external processes,...

We now have one place, where all employees enter all internal and to some extend external processes, and both new employees and people taking over new task areas can go in and read everything through. It saves us for a lot of time when running in new employees, and we can answer many questions from colleagues with "it's in Gluu", which helps bringing down our administration costs also.

Gluu has to some extend helped us in our GDPR compliance also. Documenting the internal processes helped us visualise where to make improvements, which where easier to do afterwards.

The support team is doing a great job in helping us, and they mostly answer right after writing them via their chat.

Pros

The option to standardise processes and get an easy overview per department, business area and role. The role division of each process really helps us to make a clear overview of tasks and responsibilities of each employee.

Cons

The drawing tool is not fully automated, and we are missing a lot of features there. Luckily, the support team us super helpful and good at suggesting workarounds and entering our suggestions as product ideas.

Response from gluu

Thanks for this review!

Verified Reviewer
Overall rating
  • Industry: Utilities
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Processes in the easy way

Reviewed on 18/02/2021

Gluu is built by a team that really understand the challenges of getting business processes to work...

Gluu is built by a team that really understand the challenges of getting business processes to work in real life. They always listen to our problems and have ideas for solving. Sometimes this includes developing new features and sometimes it is a more general/holistic discussion about processes.

Pros

The platform is very intuitive and easy to use. It does not require much training, compared to other software solutions. I really like how it takes a more holistic view of the challenges that we face as a Process Excellence Team by including work instructions, communications etc. Everything you need regarding a process collected in one place.

Cons

It currently doesn't include process mining and only has limited Enterprise Architecture capabilities. So other tools may also be needed.

Bob R. Bob R.
Overall rating
  • Industry: Facilities Services
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Well Organized

Reviewed on 26/10/2021

Pros

The Gluu software platform provides visible workflows that are easy for people to understand and learn the existing process model. Everyone knows their contribution to the process as it flows across various organizational boundaries. As people learn the other aspects of processes that they are not familiar with, more and more ideas are generated to improve processes from the perspective of the entire organization and the customer rather than sub-optimizing for a portion of the process flow.

Cons

It takes time to learn Gluu well enough to demonstrate it's value to the organization. The support organization is extremely helpful. Do not hesitate to use them!

Søren S. Søren S.
Overall rating
  • Industry: Packaging & Containers
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great search options

Reviewed on 14/06/2019

If it is entered in GLUU, chances are that you are going to find it when searching for it. This is...

If it is entered in GLUU, chances are that you are going to find it when searching for it. This is the most important trait in my opinion. The diagrams are good, and service is responsive.

Pros

The search ability of the items is great. One of the biggest pros against the old solution.

Cons

The options to print the swimming lane diagrams can be somewhat tricky at times. The breadcrumbs stop before the main view, making it hard to detect the overall source

Response from gluu

Thanks for the review and input - we'll consider the suggested features.

Zandrich M. Zandrich M.
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2-10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Gluu - BPM for Everyone

Reviewed on 19/08/2021

Finding the right BPM service was difficult, as we also required integrated reporting tools to keep...

Finding the right BPM service was difficult, as we also required integrated reporting tools to keep track of progress across the board. Gluu has not disappointed, and we're excited to make the transition from our trial over to the full license.

Pros

From small micro-managed startups like our own, to larger, integrated companies with a significant workforce - Gluu offers a comprehensive Business Process Management suite for operations of all sizes. It's process-design and management tools are fully intuitive, and the product as a whole can be deployed with little to no prior training.

Cons

Gluu offers everything in terms of BPM that we could ever have needed; there are no cons. The product is extensively documented, and responses from their representatives is swift.

Showing 5 reviews of 22 Read all reviews

Gluu FAQs

Below are some frequently asked questions for Gluu.

Gluu offers the following pricing plans:

Further discounts for larger user volumes.

Gluu has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001+

Gluu supports the following languages:

Danish, English, German

Gluu supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Gluu integrates with the following applications:

Google Workspace, Microsoft 365, Microsoft Azure, Microsoft Dynamics AX, Microsoft SharePoint, Microsoft Teams, Yammer

Gluu offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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