--- description: Learn more about PayPal. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PayPal Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [PayPal](/software/91263/paypal) # PayPal Canonical: https://www.getapp.com.au/software/91263/paypal Page: 1 / 1058\ Next: [Next page](https://www.getapp.com.au/software/91263/paypal?page=2) > PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results. > > Verdict: Rated **4.6/5** by 26408 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PayPal • PayPal helps customers pay any way they want from anywhere. Let users pay now, pay later, or offer subscriptions or global and local payment options. • Send payments to contractors or vendors directly from the account with PayPal. • The network securely processes multiple transactions each month. It helps protect business and customers against fraud with global reach and fraud protection technology of PayPal. • Users can access funding, drive sales and conversion with shopper insights, and connect with new marketplaces. • With the platform, users have tools and resources required for reporting, analytics, shipping, and cash management tools from a single dashboard. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26408 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: USD 0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Activity Dashboard - Ad hoc Reporting - Alerts/Notifications - Anomaly Detection - Authentication - Barcode/Ticket Scanning - Billing & Invoicing - Billing Portal - CRM - Cash Management - Check Fraud Detection - Compliance Management - Contact Database - Credit Card Processing - Customisable Dashboard ## Integrations (53 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software) ## Related Categories - [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software) - [Fraud Management Software](https://www.getapp.com.au/directory/13/financial-fraud-detection/software) - [Retail Management Software](https://www.getapp.com.au/directory/198/retail-management/software) - [Reporting Tools](https://www.getapp.com.au/directory/931/analytics-reporting/software) - [Recurring Billing Software](https://www.getapp.com.au/directory/1591/recurring-billing/software) ## Alternatives 1. [Epos Now](https://www.getapp.com.au/software/106871/epos-now) — 3.8/5 (719 reviews) 2. [Stripe](https://www.getapp.com.au/software/91015/stripe) — 4.6/5 (3337 reviews) 3. [Square Point of Sale](https://www.getapp.com.au/software/91016/square-point-of-sale) — 4.6/5 (3030 reviews) 4. [QuickBooks Online](https://www.getapp.com.au/software/20428/quickbooks-online-edition) — 4.3/5 (8447 reviews) 5. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2041 reviews) ## Reviews ### "Use Paypal" — 5.0/5 > **Rebecca** | *7 May 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Paypal is super easy for me to use not only for a consumer but also from a business stand point. The layout of transitions is super easy to understand and helps me with data management. Invoicing that paypal provides is super easy to use as well. Its just a great tool no matter how you use it. > > **Cons**: There really isnt anything I dislike about paypal. It's very user friendly for me, and makes sending and receiving payments easy. > > My overall experience with paypal is positive\! I mostly use it to transfer money, or pay someone and I never have any problems. ----- ### "Love this Money Transfer Platform" — 4.0/5 > **Misha** | *8 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: I love that Paypal is reliable and always is working. It is a great way to exchange funds for payroll, expenses, and other fees > > **Cons**: I wish that the amount to be sent would not be capped. It would be nice if they provided extended features for small businesses as well. > > I love Paypal and I have been using it for years. It is a great platform with credibility, reliability, and has credit ----- ### "Ridiculous and poor customer service" — 1.0/5 > **Jaquelyn** | *21 March 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing after my experience trying to resolve an issue they caused after my account was hacked and I filed a dispute. > > **Cons**: After being a customer for years since the early 2000s, PayPal customer service severely let me down and I’m furious with my experience. My account information was hacked and I’ve gone a month fighting back-and-forth without any resolution or updates from the dispute after catching it and trying to resolve it. My account was limited and was not accessible has taken five months of fighting just to fix it out of my time and disputing them the ridiculous amount of my personal time and frustration is not worth being a customer or dealing with this company anymore. It’s severely gone downhill and not trustworthy as a consumer. I can’t speak enough about how poorly the company has become the terrible customer service to resolve any issues. > > Poor and not worth anyone’s business with the way, their customer service is handled now. This company has really gone downhill and extremely unhelpful that will waste lots of your personal time ----- ### "The standard for getting paid quickly even if the fees sting." — 4.0/5 > **Sergi** | *24 January 2026* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: Client Trust \& Speed. Everyone knows PayPal. Clients never hesitate to pay via PayPal. Invoicing is surprisingly good\! For a freelancer, the built-in invoicing tool is actually great. I can save client details, generate a PDF, or just send a direct link in seconds. It looks professional enough without needing extra accounting software. > > **Cons**: The Fees. This is the big one. If you invoice $1,000, seeing $30-$40 vanish immediately hurts. If the client pays in a different currency, the exchange rates PayPal offers are usually quite poor compared to market rates. Customer Support. It is incredibly difficult to reach a human if something goes wrong. You often get stuck in loops with automated bots. > > I’ve used PayPal for my freelance business for years, primarily because it removes friction for my clients. When I send a PayPal invoice, I know my client can pay it in two clicks, which means I get paid faster. That convenience is the main reason I stick with it. The platform is incredibly reliable.I’ve never lost money and transfers to my bank are usually instant now. However, the trade-off is the cost. Between the transaction fees and the currency conversion rates (international clients), you end up losing a significant chunk of your earnings. It’s a solid tool that I rely on daily. ----- ### "Good Value For Moeny" — 5.0/5 > **Pepukai Loyd** | *9 April 2026* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: Value for Money. PayPal offers solid overall quality, particularly in terms of brand trust, global reach, and ease of access. From a value‑for‑money perspective, it delivers reliability and convenience. > > **Cons**: Often at a higher cost compared to some alternative payment providers. processing fees, especially for international payments and currency conversions, are generally higher. > > PayPal provides good value for businesses prioritising simplicity, speed, and customer trust, particularly at smaller scales ----- Page: 1 / 1058\ Next: [Next page](https://www.getapp.com.au/software/91263/paypal?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91263/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data