Geckoboard

Geckoboard

Quick and easy-to-setup business dashboard software for TVs

4.5/5 (29 reviews)

Geckoboard Overview

Geckoboard's a quick and easy-to-setup big screen office dashboard software. It's designed for customer support, sales, marketing, product and ecommerce teams in online businesses to get a real-time view of key metrics and goal progress so that they can optimize their work to hit their goals and react to problems faster. It's an unmissable statement of intent and purpose.

Geckoboard can be setup in minutes as it connects directly with the tools you use every day, simply pick your metrics and how you want them visualized - no developer required. Data Connectors include Salesforce, Zendesk, Spreadsheets, Google Analytics, Hubspot, Intercom, Mailchimp and Mixpanel.

Screen management functionality also ensures you can quickly and easily broadcast dashboards to a big screen office TV, and edit which dashboards are displayed remotely. Dashboards are designed to maximize clarity from a distance so that you can see progress against key metrics and goals with a simple glance.

Pricing

Starting from
USD 25.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Geckoboard Reviews

Overall rating
4.5/5
93% positive reviews
17
Excellent
10
Very good
1
Average
1
Poor
0
Terrible
Esa R.

Chat-based customer support second to none - friendly and inviting app

Used Daily for 6-12 months
Reviewed on 26/01/2018
Review Source: Capterra

Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics apps. App that keeps getting more features - app is alive development-wise and trustworthy.

Pros

I believe the best aspect of the app is the in-browser chat support. I've received so much support and suggestions and advice from them that I've never experienced such prompt and helpful customer support before with any app. I've been asked to check out new features in a demo, too, which was wonderful - after a few months, the features in the demo were added to the app itself.

I feel like there is a good reason to reach out to the customer support team and ask for features, as they seem open to them - this is not a company run by shark-like salesmen/saleswomen, but a developer-led company - where things that are difficult to do are eventually made easier to accomplish, and so on.

I've received such stellar customer support from people and all others that I'm really quite awed. You're doing very, very well.

I know Geckoboard will keep on becoming a better app, little by little, and that is a good feeling to have.

Cons

There are limitations to Geckoboard - I might not always be able to find a solution that suits me the best way - there are always some ways to improve the workflow - but the way the customer support listens to use and implements features or provides help pretty much negates any cons I might have with it.
One thing maybe is that I'm not able to "park" a dashboard so that it's settings are kept safe even though I have downgraded from two dashboards to one dashboard.

And another is that there is no way to select multiple objects and copy them to another dashboard quickly.

But my experience overall has been that if I ask for something, and it's not there, it might get implemented in the future.

Another thing is that I was getting errors from MixPanel, but was not able to see what the error was - this is another thing that can be improved from Geckoboard aspect, it's not a con it's just a missing feature that could be implemented in the future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Excellent for TV dashboards

Used Daily for Free Trial
Reviewed on 16/10/2019
Review Source: Capterra

Overall if you are looking for a way to get metrics on a TV to drive team performance, this is perfect. If you are looking for a BI tool, look elsewhere.

Pros

Geckoboard is very easy to use and get set up. If you have basic knowledge of data, you will be able to get metrics and dashboards created easily. They also have a wide variety of prebuilt dashboards. The metrics looks great and getting them up on a TV can have a huge impact on team performance.

Cons

There aren't many options for working with your data but that's to be expected here. You really need to have your data in the format you want it displayed before you bring in into Geckoboard.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

7.0/10
Verified Reviewer

5-minute setup, but needs more filters

Used Daily for Free Trial
Reviewed on 20/11/2018
Review Source: Capterra

If you have TVs or monitors on your wall, you've already made an investment to get data in front of your team. Geckoboard is a great way to do this. It isn't perfect yet, but is still the easiest tool I've used to get data up quickly.

Pros

Geckoboard was amazingly easy and fast to setup. We've had monitors in our office for years, but never fully utilized them. Geckoboard provided a very easy and fast way to get our data set up. It pulls from the other softwares we're using (Hubspot, Zendesk, Google Doc, etc.) and displays the information in a great format.

Cons

You're limited to pre-determined fields of data that you an display without much editing (e.g. you can only display data points that Geckoboard has set up). The ability to edit what is being displayed is also limited, depending on the data point. I've also had an issue with knowing the timeframe of the data. For example, we display the % of inbound support calls answered under 40 seconds. I'm unable to define the date/time range (7 AM - 7 PM, last 24-hours, etc.)

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Grant S.

Great for Managing with KPIs

Used Daily for 2+ years
Reviewed on 10/05/2018
Review Source: GetApp

Pros

Geckoboard makes it really easy to publish your team's KPI's, and make them visible to the entire team or company. It connects to the tools we use everyday, and requires very little setup.

Cons

It is a great solution for quick deployment. However, you don't have as much control over the metrics and how they are displayed. You can write custom integrations if needed, however if you require a lot of customization it might be better to build something in-house.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Expensive, but good tool

Used Daily for 1+ year
Reviewed on 11/09/2018
Review Source: Capterra

Geckoboard makes your data pretty and can be put on a screen. Very easy to use, but also comes with a price.

Pros

Geckoboard makes it fairly easy for developers to connect database data with a good looking dashboard. The dashboard has the features that are needed, and it even has a pre-made set of graphics that you can use to visualize your data.

Cons

The price is high for this type of tool. Mixpanel and other similar data tools have similar dashboards, which are agree not at pretty as Geckoboard, but they have the same functionality.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Geckoboard Pricing

Starting from
USD 25.00/month
Pricing options
Free Trial
Subscription
Value for money

Free 30-day trial including all features.

Starter - $25.00/mo
Growth - $149.00/mo
Company - $599.00/mo

Geckoboard Features

  • API
  • Activity Dashboard
  • Customizable Reporting
  • Dashboard Creation
  • Data Visualization
  • Drag & Drop Interface
  • Monitoring
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting

  • Ad hoc Reporting
  • Business Intelligence
  • Charting
  • Collaboration Tools
  • Data Filtering
  • Data Import/Export
  • Reporting & Statistics
  • Third Party Integration
  • Trend Analysis
  • Visual Analytics

Additional information for Geckoboard

Key features of Geckoboard

  • Add an extensive range of custom graphs and charts
  • Create dashboards optimised for any display device
  • Import your own data into a range of prebuilt visualisations
  • Our widgets are designed to be easily understood
  • Quickly and easily get support from within Geckoboard itself
  • Share with remote workers, clients etc. with read only IP
  • View dashboards on TV or Desktop

Benefits

Get setup in minutes with out-the-box connections with the tools you use everyday - no coding required.
Pick your metrics and visualizations with our easy-to-use widget builder.
React to problems faster with an unmissable view to monitor your most important metrics.
Hit your goals by visualizing progress against them in a clear and glanceable view.
Spark data driven conversations by displaying your dashboards on a big screen in the office.
Align teams with a powerful statement of intent and purpose that can’t be missed.
Remove the pain of displaying and editing dashboards on TVs with screen management functionality.
Display proprietary data with out powerful spreadsheets integration or developer-friendly API.
Customize dashboard colour palettes to ensure they look great alongside your brand and office decor.

GetApp Analysis

Geckoboard is a real-time business dashboard that continuously monitors key metrics and tell users when vital signs are showing distress. Geckoboard pushes all of the data that matters to its clients onto a central dashboard page and morphs raw figures into useful visualizations.

Geckoboard isn’t necessarily providing users with access to information they didn’t have before. What it is doing is presenting key metrics in a way that is easy to understand. By distilling key messages from popular business applications and tools, Geckoboard makes it possible for businesses to react to shifts in data in less time.

The way that a company uses Geckoboard will depend on the type of data that the business needs to track. Geckoboard’s ecommerce dashboard can be configured to display key metrics like uptime, revenue, unique visitors, average order size, and conversion rates right alongside fulfillment pipeline stats. Startup and geographic dashboards can also be used to show a company where its customers are coming from and how many of those customers are at risk of churn.

Geckoboard’s ecommerce dashboard

What is Geckoboard?

Geckoboard collects data from business apps and then summarizes, distills, and publishes that data on interactive status boards. Status boards serve as a centralized location to post all of the information that is most useful to a business—pulled directly from the tools and apps a business already uses—including sales targets, customer support backlogs, and server uptimes. By refreshing the data in real-time, Geckoboard ensures its clients always have access to up-to-date metrics when making important business decisions.

Not only can Geckoboard pull data from third-party apps, but the system can also unlock data that’s stored inside a company’s own website. Using the API documentation, businesses can create custom widgets that pull data from any system, including those that Geckoboard doesn’t currently support.

Up-to-date metrics through custom widgets

Geckoboard Main Features

Add individual widgets

Start building your dashboard from scratch by adding widgets individually. To make the process even faster, Geckoboard lets you choose from a range of pre-built dashboard templates.

Adding widgets

Customize your dashboard

Configure your dashboard with settings that work for your business. Select the timezone, allowable device IP addresses, the dashboard width, and any custom CSS.

Configure dashboard

Select and preview widgets

Select the widgets you’d like to add from a list on the left-hand side of the dashboard page. Larger apps have multiple widgets for each selected service. Geckoboard will also provide you with preview images that show how the widgets you select might look on your dashboard.

Widgets selection

Geckoboard Integrations

Geckoboard offers a large number of third-party integration options.

Geckoboard Pricing

Geckoboard offers four pricing levels for businesses with varying needs. Solo entrepreneurs can utilize the company’s Personal pricing plan for $19 per month. Pricing for teams with five to 50 users runs from $99 to $999 per month. Users have the option of selecting annual billing in exchange for an enhanced pricing discount.

Geckoboard Bottom Line

  • Industry-specific customization features
  • Distills complicated algorithms and data points into easy-to-understand graphs and charts
  • Enhanced usability

Geckoboard FAQs

Below are some frequently asked questions for Geckoboard.

Q. What type of pricing plans does Geckoboard offer?

Geckoboard offers the following pricing plans:

Starting from: USD 25.00/month

Pricing model: Subscription

Free Trial: Available

Free 30-day trial including all features.

Starter - $25.00/mo
Growth - $149.00/mo
Company - $599.00/mo

Q. What are the main features of Geckoboard?

Geckoboard offers the following features:

  • Add an extensive range of custom graphs and charts
  • Create dashboards optimised for any display device
  • Import your own data into a range of prebuilt visualisations
  • Our widgets are designed to be easily understood
  • Quickly and easily get support from within Geckoboard itself
  • Share with remote workers, clients etc. with read only IP
  • View dashboards on TV or Desktop

Q. Who are the typical users of Geckoboard?

Geckoboard has the following typical customers:

Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Geckoboard support?

Geckoboard supports the following languages:

English

Q. What type of pricing plans does Geckoboard offer?

Geckoboard has the following pricing plans:

Subscription

Q. Does Geckoboard support mobile devices?

We do not have any information about what devices Geckoboard supports

Q. What other apps does Geckoboard integrate with?

Geckoboard integrates with the following applications:

ActiveCampaign, Ambassador, Bitium, Campaign Monitor, Chargify, FreeAgent, Hosted Graphite, PipelineDeals, Zapier, Zendesk

Q. What level of support does Geckoboard offer?

Geckoboard offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials