UKG Ready
About UKG Ready
Designed for small businesses where everyone wears multiple hats, UKG Ready is the all-in-one HR solution that guides and empowers your people to make their day-to-day easier. From HR and payroll to talent and time, we’re the partner in your corner rooting for your success and giving you the tools, support, and time needed to focus on growth and making a difference.
Key benefits of UKG Ready
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Reviews
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- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product and Services
Reviewed on 15/08/2023
Wouldn't change anything! It has simplified and streamlined all our processes into an easy to use...
Wouldn't change anything! It has simplified and streamlined all our processes into an easy to use system.
Pros
A one-stop shop with white-glove service has met every need that we have had.
Cons
Would prefer the success care training happen earlier in the process.
Reasons for Choosing UKG Ready
Looking for more service.Switched From
BambooHRReasons for Switching to UKG Ready
Again, UKG met all our needs.- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Kronos Review
Reviewed on 16/08/2019
I am a little frustrated with at times the communication flow. Frequent cancellations of meetings....
I am a little frustrated with at times the communication flow. Frequent cancellations of meetings. Not always meeting deadlines on things. Sometimes not communicating proactively updates on where we are at with fixing certains issues. The latest hiccup occurred when the system went down and we reported this. Then we found out that we were supposed to sign up for the workforce community to get the updates when something goes wrong. This was either not communicated to us, or not quite communicated in a way that any of the implementation team understood. Not one of us either remembered or understood this. Separate from that I am very disappointed that important notifications are not automatic - instead we have to sign up for those notifications. My question is why? Shouldn't important notifications be standard? I have never had a product where we've had to sign up for those. You really need to reconsider that. There are other minor issues that make no logical sense to me as well. Like how to request PTO and not having the option to request a flat number of hours over several days. We are a healthcare operation with various schedules and requesting two weeks cause odd things to happen. Seems like this is something that should have been offered as an option long ago. Our first go-live date was December 23rd and now it is August 16th and we still have not gone live because there are still numerous issues to work through. That is frustrating for all the staff here.
Pros
I've used time and attendance systems before and generally like them.
Cons
We've have a tough time pulling the trigger to go live. I recognize that some of that is related to our unusual rules. However, I get a little disappointed about the lenghthy time and some of the hiccups seem to be for other reasons.
Alternatives Considered
ADP Workforce NowReasons for Switching to UKG Ready
We had abandoned Kronos before because there was apparently some communication that due to our complicated rules, Kronos could not accommodate us. There was a perception that the right team was not in place before to make this happen (on both sides). Given the difficulties we are still having to try to go live, I am concerned. Our first go-live date was December 23rd and now it is August 16th and we still have not gone live because there are still numerous issues to work through.- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
UKG Pro review
Reviewed on 23/09/2024
Its very easy to use check the dates for vacation, pay, all other info easily.
Its very easy to use check the dates for vacation, pay, all other info easily.
Pros
It gives me flexibility to check my company profile, schedule, pay everything on my phone.
Cons
Nothing about UKG is dislike. Very easy to use by new to old employees. Everything you find in your figure tip.
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Wish We Chose Different Software
Reviewed on 31/07/2024
Pretty horrible with one exception. We LOVED our implementation specialist, Ivy Miranda. However...
Pretty horrible with one exception. We LOVED our implementation specialist, Ivy Miranda. However the "Solutions Consultant" was a pompous ass when we ran into problems and the Relationship Manager was not of much help.
Pros
The Benefits Module is user friendly. But even with that, the EDI team is non-responsive sometimes and we've had trouble with data on carrier invoices.
Cons
Performance Module: We abandoned it because:
i.Menus are confusing. The word "Comments" is hard coded and it means "Submit." Therefore saving and submitting was hard.
ii.Several people didn't understand how to use the "goals" systems.
Recruitment Module: Clunky. Could not drag and drop resumes to email and other problems. We abandoned it.
Compensation Module: Could not even finish implementation. 2 parts of the system do not "talk to each other" so we could not display information for primary positions and secondary positions in the same report.
Core HR: Requires dual entry in several fields because the 2 part of the system do not share data. It's like 2 separate systems cobbled together. Infuriating.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flexibility to Customize According to Your Needs
Reviewed on 16/08/2019
We are using time-sheet entry notes for our users to document their activities with customers. ...
We are using time-sheet entry notes for our users to document their activities with customers. These notes in turn make their way onto our billing statements to our customers . This saves countless hours of work for our billing department.
Pros
Workforce Ready is a very robust time and labor application that can integrate seamlessly with your payroll solution. The granular configuration options allow the administrator and/or implementation team to set up their timekeeping solution according to their individual needs. Moreover, by mixing and matching profiles within the different areas of configuration, one can fine tune options by departments or individual employees if necessary.
Cons
Perhaps it is unavoidable but with the extreme level of flexibility comes also an extensive admin interface that could take a good amount of time to fully grasp. An administrators with years of experience could easily expect to still be learning new and better ways to complete tasks.
Alternatives Considered
Paychex FlexReasons for Switching to UKG Ready
Primarily experience. I have worked with this team for many years and am very familiar with the emphasis they put on customer service. Just today, there was a brief (90 minutes) outage caused by a DNS problem. As soon as it was reported to me, I knew that I could log in to the customer service portal and immediately be informed with all available information about the problem as well as when the next update would occur. These folks run a tight ship.UKG Ready FAQs
Below are some frequently asked questions for UKG Ready.Q. What type of pricing plans does UKG Ready offer?
UKG Ready offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of UKG Ready?
UKG Ready has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does UKG Ready support?
UKG Ready supports the following languages:
Chinese, Dutch, English, French, German, Spanish
Q. Does UKG Ready support mobile devices?
UKG Ready supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does UKG Ready integrate with?
UKG Ready integrates with the following applications:
HireRight, LinkedIn for Business, Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller), Orange Tree, PayActiv, Sterling, SurePayroll, WayUp, Workday HCM, eQuest
Q. What level of support does UKG Ready offer?
UKG Ready offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for UKG Ready.
- Benefits Administration Software
- HR Software
- Payroll Software
- Time Clock Software
- Workforce Management Software
- Rostering Software
- Employee Engagement Software
- Attendance Tracking Software
- Nurse Scheduling Software
- Applicant Tracking Systems
- Performance Management Software
- Recruitment Software
- Talent Management Software
- Time Tracking Software
- Leave Management System Software
- Onboarding Software
