--- description: Learn more about Mouseflow. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mouseflow Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Web Analytics Tools](/directory/109/web-analytics/software) > [Mouseflow](/software/91246/mouseflow) # Mouseflow Canonical: https://www.getapp.com.au/software/91246/mouseflow Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/91246/mouseflow?page=2) > Mouseflow is a user behavior recording platform that helps reveal website visitors' activities through 6 types of heatmaps, non-sampled session replays, funnels, form analytics and feedback campaigns. More than 165.000 clients trust Mouseflow to help them improve their website experiences. > > Verdict: Rated **4.7/5** by 122 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Mouseflow Full, always on, session recording with no forced sampling of data collection. No need for setting up heatmaps in advance 6 types of Heatmaps are built automatically for all your pages Automatic tagging of problematic sessions Extensive filters and use of custom variables ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 122 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mouseflow - **Location**: Copenhagen, Denmark - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 31.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, China, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Djibouti, Estonia, Faroe Islands and 52 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Behavior Analytics - Behavior Tracking - Behavioral Analytics - Campaign Analytics - Campaign Management - Click Tracking - Cohort Analysis - Commenting/Notes - Conversion Rate Optimisation - Conversion Tracking - Customer Activity Tracking - Customer Journey Mapping - Customer Segmentation - Customizable Questions - Customizable Reports ## Integrations (21 total) - Adobe Analytics - Adobe Commerce - Drupal - Freshdesk - Google Analytics 360 - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Joomla - PrestaShop - Segment - Shift4Shop - Shopify - Slack - Squarespace ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Web Analytics Tools](https://www.getapp.com.au/directory/109/web-analytics/software) ## Related Categories - [Web Analytics Tools](https://www.getapp.com.au/directory/109/web-analytics/software) - [Heatmap Software](https://www.getapp.com.au/directory/1293/heatmap/software) - [UX Software](https://www.getapp.com.au/directory/1287/ux/software) - [Product Analytics Tools](https://www.getapp.com.au/directory/3791/product-analytics/software) - [Website Optimisation Tools](https://www.getapp.com.au/directory/1671/website-optimization-tools/software) ## Alternatives 1. [Lucky Orange](https://www.getapp.com.au/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Hotjar](https://www.getapp.com.au/software/101789/hotjar) — 4.6/5 (539 reviews) 3. [Microsoft Clarity](https://www.getapp.com.au/software/2051298/microsoft-clarity) — 4.8/5 (56 reviews) 4. [Tableau](https://www.getapp.com.au/software/90797/tableau-software) — 4.6/5 (2348 reviews) 5. [Fullstory](https://www.getapp.com.au/software/116603/fullstory) — 4.6/5 (67 reviews) ## Reviews ### "Pricier Than Some, But Still A Good Asset" — 4.0/5 > **Crystal** | *31 May 2017* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: We've only just started using Mouseflow. Originally we were using a different option, but chose to move to Mouseflow because they were able to support iframe session recordings. So far, pros include: -Being able to record (and SEE) what users are doing in an iframe -Lots of features (we probably are not using Mouseflow to its full potential) -Easy to set up > > **Cons**: I don't like the fact that you can't add notes to recordings for other people on your team to see/read later. I also am not a huge fan of the layout. There's a lot going on with Mouseflow, which is great, but there's definitely a learning curve. Also kind of a bummer that with the iframe recording, you pay for 2x the recordings. (1 recording is what is outside the iframe, 1 recording is the actual iframe.) So for us, this meant we had to go into the next pricing plan. Not super happy about that, but that's what it takes. ----- ### "Great Product with easy to use dashboard" — 5.0/5 > **Bart** | *29 May 2022* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Heat maps is one of my favorites. Easy to set up and use. > > **Cons**: There really is not anything i dislike about this product. > > Love the software and it's really helped us scale. ----- ### "Very Difficult to Stop Auto-Billing" — 2.0/5 > **Verified Reviewer** | *21 July 2016* | Marketing & Advertising | Recommendation rating: 0.0/10 > > Good service, but very difficult to stop their auto-billing if you ever choose to. Tried both phone and web site several times to do so. Customer support unhelpful. ----- ### "Great software for making your site better" — 5.0/5 > **Aaron** | *23 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: It is one of my best software in my toolkit. It helps me make the website attractive and has a great price. The few functions that it has: heatmap, funnels and recordings are all that I need to understand the users behaviour on the website. > > **Cons**: Some of the futures need to be polished, live recordings, something you just get a blank page that is not loading, or it skips pages. ----- ### "Mouseflow help you to enhance your product" — 4.0/5 > **Youssef** | *26 April 2021* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: I can say that this tool will let you know where is the customer pain from the UI and UX and it's easy to see the actual behaviour of your users easily > > **Cons**: The only cons I can see is the price and number of credits you get in your plan ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/91246/mouseflow?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/91246/mouseflow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data