NueMD

About NueMD
NueMD is cloud-based, freeing practices from the burden of implementing, maintaining and upgrading software. Delivered over a secure Internet connection, the software operates independently of the web browser and thereby avoids many security risks that its browser-based competitors face. NueMD proudly claims over 7,000 providers representing nearly 100 specialties as customers.
NueMD should make the short list of any organization that is focused on improving their revenue cycle management. Practices that favor Apple computers can run NueMD on the Mac OS. Of course, the product also supports Windows environments.
NueMD is no longer available for purchase
Key benefits of NueMD
NueMD® offers a comprehensive suite of administrative and clinical solutions for practices of all sizes. Select the features you need to build a plan that’s right for you. Choose from appointment scheduling, practice management/medical billing software, electronic health records and medical billing services.
NueMD is especially strong in medical billing. The product’s ease-of-use is almost universally cited as its strongest value point. This ease-of-use and a full set of features ensure you get claims filed properly and your reimbursements quickly. In fact, NueMD operates its own claims clearinghouse, which handles over 3.5 million claims each year. This allows the company to offer its clients the ability to process an unlimited number of claims.
NueMD Billing Services gives you the expertise of Certified Professional Coders and the transparency of constant communication regarding your claims statuses. Customers report recouping lost revenue and increasing their reimbursements between 5 and 10 percent within sixty days.
NueMD Electronic Health Record is ONC-ATCB Certified and offers broad and deep functionality for clinical workflows. In additional to charting, the EHR includes e-prescribing, laboratory report tracking and secure fax management.
NueMD Mobile allows you to access your practice’s clinical and financial data on-the-go.
NueMD is an affordable solution. It is priced on a monthly subscription basis. The subscription includes an unlimited number of users and no limit on the number of practice locations. Upgrades and support are also included in these subscription fees. NueMD offers a unique customer support instant messaging system, where they typically respond within 30 seconds or less.
NueMD is no longer available for purchase
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Reviews
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- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User
Reviewed on 01/10/2018
Pros
It is easy to use and the billing process becomes easier and faster.
Cons
It does not allow for the transfer most of the documents and the functionality is a little behind the times. You need to have a paypal account to pay.

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Review Source
Overall rating
- Ease of Use
- Customer Support
NUE MD meets all of our professional needs.
Reviewed on 16/01/2015
Nue Md is the best program I have ever used in my practice that includes nine psychotherapists. I...
Nue Md is the best program I have ever used in my practice that includes nine psychotherapists. I have been in private practice for over 25 years and as the times change, so have we.
The staff and program at Nue MD have been helpful in every way. They may not be able to accommodate us with all of our needs but they are always responsive to our needs.
The only complaint I have about the program is that each of our schedules are not exclusively private and can be viewed by everyone in the practice. I would prefer they were private and could only be viewed by administrative staff and myself, the Director/Owner.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
solo practicing physician having nothing but headaches with NueMD's nonfunctional EHR,...
Reviewed on 21/09/2018
There are a lot of bogus reviews to increase the ratings that NueMD is likely putting on the web. ...
There are a lot of bogus reviews to increase the ratings that NueMD is likely putting on the web. Why would an appliance company be using EHR and medical billing software and giving them 5 stars? Buyer beware!!!!
Pros
The only pro is that the billing software is easy to use. If you are only using this software for billing, it is straightforward and the clearing house has sped up claims processing for my practice.
Cons
The salesman gave me misinformation on cost and functionality during the demo so read your contract carefully. Training is minimal and must be scheduled during business hours. Getting support takes 1-2 business days and may require you to schedule an appointment at their convenience. One trainer was not available during an hour I had cancelled patient appointments to train. Employees have a very narrow job duties and can't answer questions about the system outside of their area (example: template, portal, elabs, eprescribing, billing are all separate and trainers only know certain portions of the software) and often do not follow through on problems. The EHR templates have never been corrected after 3 months. The eprescribing and elabs are contracted out to Change Healthcare and after two months of being told I would have elabs with the local hospitals, I was told they "weren't on the list" and I will never have elabs despite paying for a monthly service. It has taken 6 weeks to get a new receptionist the ability to log in for eprescribing. Refills request are continuing to be faxed to me so don't expect to be able to go paperless. If you hire them to do your billing, they will contract this service out to an outside company as well. The portal does not allow for the transfer of any documents, only secure messages. It's functionality is about a decade behind the times. Also, if patients want to pay online you have to sign up for a paypal account and pay the paypal fees. They attempted to sell me on their "seamless" credit card processor and I'm glad I went with someone else since you can't use your office credit card processor with online payments. This is not a user friendly system or company.

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Review Source
Overall rating
- Ease of Use
- Customer Support
First experience with EMR
Reviewed on 05/03/2014
This is my first experience with EMR and I am pleased to say 6 month out we are doing very well. ...
This is my first experience with EMR and I am pleased to say 6 month out we are doing very well. At first, it was A LOT to take in and overwhelming at times, but with help from my trainer, Sherry Fincher, and the support team at Nuesoft I feel we made the right decision with choosing your company. We have already received our first incentive check and are working on 2014 now. I feel comfortable with all of the changes coming down the pike( e.g. ICD10, PQRS...) because you are all just a phone call away. The product is easy to use and able to be adjusted to ours needs. Thank you again.

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Review Source
Overall rating
- Ease of Use
- Customer Support
Billing headaches
Reviewed on 11/08/2014
I started a solo practise and my biggest fear was billing headaches. An online search and some luck...
I started a solo practise and my biggest fear was billing headaches. An online search and some luck made me stumble on the Neumd site and I thought it was too easy to be true. I spoke with 2 prior users and then started using the system in my practise. Have no office staff and am able to complete the process mostly by the time patient walks out of the office. I have used it now for nearly a year and have had no headaches since the first day !!!
Response from AdvancedMD
Hello Saurabh, we are so glad you chose NueMD and are happy to provide you with a great product! Thanks for the review!
NueMD FAQs
Below are some frequently asked questions for NueMD.Q. What type of pricing plans does NueMD offer?
NueMD offers the following pricing plans:
- Starting from: USD 149.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Standard packages start at $149 per month, per provider. Ask about special pricing.
Q. Who are the typical users of NueMD?
NueMD has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NueMD support?
NueMD supports the following languages:
English
Q. Does NueMD support mobile devices?
NueMD supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NueMD integrate with?
We do not have any information about what integrations NueMD has
Q. What level of support does NueMD offer?
NueMD offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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