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vcita

Name: vcita
Rating: 4.5 (275 reviews)

vcita

4.5 (275)

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Appointment scheduling and reminder solution

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About vcita

vcita is an all-in-one business management app designed with small businesses in mind, helping teams manage clients, schedule, billing and administration. The platform includes a CRM to manage client records, online scheduling to book appointments and manage team calendars, billing and invoicing tools, and a client portal for customers to book, pay, and communicate with the business.

The suite of business management tools is intended to boost productivity, enhance client relationships, and drive growth. The platform's AI-based business advisor provides tailored insights and recommendations based on the user's business data and industry benchmarks. This helps small business owners implement informed decisions to improve profitability, service offerings, and overall growth.

In addition to its core features, vcita integrates with a range of popular apps and tools, allowing businesses to streamline workflows and access everything required in a unified interface. The platform also offers a mobile app, enabling on-the-go management of operations from any device.

Key benefits of vcita

Teams can manage clients, take notes, mark for follow-up and respond to client requests while on-the-go.

It allows stakeholders to manage business schedule, appointments and events, all in-sync with the existing calendar.

Administrators can create and email branded invoices and track your business income with a centralized dashboard.

It helps supervisors invite clients to set appointments, book services and register for events & classes online from any device.

vcita lets clients pay for the services online, accept any credit card or PayPal and issue branded invoices.

It offers a client portal to keep clients engaged with a 24/7 personal client portal where teams can book, reschedule, pay, fill forms, share files and more.

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Starting Price

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Features

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Reviews

Overall rating

4.5 /5

(275)

Value for Money

4.2/5

Features

4.2/5

Ease of Use

4.4/5

Customer Support

4.2/5

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Showing 5 reviews of 275 Read all reviews

Showing 5 reviews of 275

Abel

Overall rating

Industry: Hospitality
Company size: 2–10 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Ease of Use
Likelihood to recommend 9.0 /10

Avis vcita

Reviewed on 26/10/2023

it is a very good software because of its user interface which is also easy to use and even for a...

it is a very good software because of its user interface which is also easy to use and even for a beginner and also its online payment management functionalities. but on the other hand what I did not like in this software is that some features require upgrades to premium plans

Pros

I like this software because of its user interface which is easy to use even for a beginner and also its online payment management features

Cons

What I didn't like about this software is that certain features require upgrades to premium plans

Vivian

Overall rating

Industry: Accounting
Company size: Self Employed
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Get it!

Reviewed on 19/12/2022

Vcita has seriously freed up so much of my time with the automation and client portal. Now the...

Vcita has seriously freed up so much of my time with the automation and client portal. Now the client no longer have to call for a copy of their documents, they can just login and grab

Pros

It’s too much to like. I like Everything about the software.

Cons

There’s nothing I really don’t like about the software.

Alternatives Considered

ShareFile VDR

Reasons for Choosing vcita

Vcita offered everything I needed in one package

Switched From

HubSpot CRM

Reasons for Switching to vcita

Vcita integrations were better.

bridgette

Overall rating

Industry: Retail
Company size: 2–10 Employees
Used Weekly for 6-12 months
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 6.0 /10

Vcita is a great option

Reviewed on 25/09/2024

Pros

Vcita offers many great features. I was eager to user the software because it truly is an all in one business management software. It offers payment collections that can be linked to my paypal and stripe accounts. It also allows my business to schedule appointments integrated via my google account.

Cons

Although the features are worth it, The almost $60 price point is simply not feasible for my business at this time. The free trial however was a nice introduction to how Vcita can a improve my business.

Ernest

Overall rating

Industry: Health, Wellness & Fitness
Company size: 11–50 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Vcita Review Transcend Company

Reviewed on 11/03/2021

Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly...

Overall, the Vcita team takes care of their customers, they listen and they are helpful. I truly believe they do not shy away from what could improve the product. I would be great to see their engineering team increase in compacity to provide some customer wish list items

Pros

Simple to use, simple for a team to grasp and implement and generally speaking relikable

Cons

The abilities to customize the software

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing vcita

Method was just not user friendly in any way

Switched From

Method CRM

Reasons for Switching to vcita

Price, the value to cost was a hands down easy decision

Wendy

Overall rating

Industry: Alternative Medicine
Company size: Self Employed
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great Robust Scheduling & Invoicing System

Reviewed on 13/12/2022

Pros

I needed software that could both schedule 1 to 1 services as well as group events. VCITA does both. I like that the appointment reminders can be customized.

Cons

In the past I've had patients have trouble with rescheduling an appointment but this hasn't been an issue recently.

Showing 5 reviews of 275 Read all reviews

vcita FAQs

Below are some frequently asked questions for vcita.

Q. What type of pricing plans does vcita offer?

vcita offers the following pricing plans:

Starting from: USD 35.00/month
Pricing model: Subscription
Free Trial: Available

vcita offers various subscriptions, so you can find the best fit for your needs. The Kickstart plan adds online scheduling & event registration, online payments, and more advanced features ($29/month*) The Business plan adds email campaigns, SMS marketing, client tags & follow-ups, client text messages, multiple staff accounts, team calendar, 3rd party integrations & analytics, and more advanced features ($54/month*) The Platinum plan adds staff roles & permissions, auto-assignment rules, custom email & SMS notifications per service, integrations via API, and more advanced features ($93/month*) *Annual subscription pricing

Q. Who are the typical users of vcita?

vcita has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Q. What languages does vcita support?

vcita supports the following languages:

Dutch, English, French, German, Hebrew, Italian, Polish, Portuguese, Russian, Spanish

Q. Does vcita support mobile devices?

vcita supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Q. What other apps does vcita integrate with?

vcita integrates with the following applications:

Constant Contact, Duda, FullContact, GoDaddy Website Builder, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Joomla, Meta for Business, Microsoft Excel, PayPal, QuickBooks Online, QuickBooks Online Advanced, Square Payments, Stripe, Venmo, Weebly, WiseStamp, Wix, WordPress, Zapier, Zoom Workplace