About PRTG Network Monitor

PRTG Network Monitor is an on-premise and cloud-based network monitoring solution. The system caters to businesses of all sizes across multiple industry verticals and is compatible with Windows 7 or later. Primary features include network monitoring, bandwidth monitoring, alerts, data publishing, customization support and reporting.

PRTG Network Monitor helps users to monitor devices, network traffic and applications on the infrastructure. It helps administrators and technical staff to monitor network outages, analyze network connections, monitor network quality and comply with service level agreements.

PRTG Network Monitor assists IT administrators to monitor uptime and downtime for an individual device or an entire network using a single console. A customizable dashboard displays real-time network performance and status information for all devices. Administrators can remotely dispatch updates or install new applications across devices using a master console.

Pricing is a one-time fee for an on-premise solution and monthly subscription for a cloud solution. Dedicated mobile apps are available for Android, Windows and iOS devices.

Pricing starting from:

EUR 1,300.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Key benefits of PRTG Network Monitor

Flexible altering- PRTG comes with more than 10 built-in technologies such as email, push, play alarm audio files, or triggering HTTP requests. PRTG on-premises also supports SMS text messages and executing EXE files.

Multiple user Interfaces- Full-featured web interface: based on AJAX with high-security standards, highly performant thanks to Single Page Application (SPA) technology, and optimally adjusting to your systems by its responsive design.

Cluster failover solution- It is always better to be safe than sorry. PRTG Network Monitor allows failover tolerant monitoring. One single failover is included in every PRTG on-premises license!

Maps and Dashboards- Visualize your network using real-time maps with live status information.

Create dashboards with the PRTG map designer and integrate all your network components with more than 300 different map objects – from device and status icons to traffic charts and top lists. Individualize your map using custom HTML.

Distributed monitoring- Monitor several networks in different locations and separated networks within your company (for example, DMZ and LAN) with PRTG Remote Probes. Use remote probes to monitor your LAN with the hosted version of PRTG.

In-depth reporting- Get the numbers, statistics, and graphs of your specific monitoring data or configuration. Export your historical monitoring data as PDF, HTML, XML, or CSV files and further process your monitoring data. Run reports on-demand or schedule regular reports (daily, weekly, monthly).

Devices

Business size

S M L

Markets

Andorra, United Arab Emirates, Antigua & Barbuda, Anguilla, Albania and 153 others, Armenia, Curaçao, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bermuda, Brunei, Brazil, Bahamas, Bhutan, Belarus, Belize, Canada, Switzerland, Cook Islands, China, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Estonia, Spain, Finland, Fiji, Micronesia, Faroe Islands, France, United Kingdom, Grenada, Georgia, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Guam, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kyrgyzstan, Cambodia, Kiribati, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, St. Martin, Marshall Islands, North Macedonia, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Montserrat, Malta, Maldives, Mexico, Malaysia, New Caledonia, Norfolk Island, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, French Polynesia, Papua New Guinea, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Qatar, Romania, Serbia, Russia, Saudi Arabia, Solomon Islands, Sweden, Singapore, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, El Salvador, Syria, Turks & Caicos Islands, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Ukraine, United States, Uzbekistan, Vatican City, St. Vincent & Grenadines, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, South Africa

Supported Languages

Chinese, Czech, Dutch, English, French and 4 others, German, Japanese, Portuguese, Spanish

Pricing starting from:

EUR 1,300.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Images

PRTG Network Monitor Software - Hierarchical Management of Devices and Sensors
PRTG Network Monitor Software - Classify Bandwidth Usage by IP, Protocol or Connection
PRTG Network Monitor Software - Network-wide Monitoring of Traffic, Usage, Performance and Availability
View 4 more
PRTG Network Monitor video
PRTG Network Monitor Software - Hierarchical Management of Devices and Sensors PRTG Network Monitor Software - Classify Bandwidth Usage by IP, Protocol or Connection PRTG Network Monitor Software - Network-wide Monitoring of Traffic, Usage, Performance and Availability

Features

Total features of PRTG Network Monitor: 66

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Bandwidth Monitoring
  • Baseline Manager
  • Capacity Management
  • Configuration Management
  • Connectivity Management
  • Customisable Branding
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Connectors
  • Data Import/Export
  • Data Management
  • Data Storage Management
  • Data Visualization
  • Database Support
  • Device Management
  • Drag & Drop
  • Email Alerts
  • Event Logs
  • Event Triggered Actions
  • IP Address Monitoring
  • IT Asset Tracking
  • IT Reporting
  • Internet Usage Monitoring
  • Inventory Management
  • Issue Auditing
  • License Management
  • Maintenance Scheduling
  • Monitoring
  • Multiple Data Sources
  • Network Analysis
  • Network Resource Management
  • Patch Management
  • Performance Management
  • Performance Metrics
  • Policy Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Third Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Uptime Reporting
  • User Management
  • Visualization
  • Web Traffic Reporting

Alternatives

Pulseway

4.7
#1 Alternative to PRTG Network Monitor
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives...

Atera

4.6
#2 Alternative to PRTG Network Monitor
Atera is the Ultimate All-in-One RMM Tool Suite for MSPs and IT Pros. Combining RMM, PSA, Remote Access and so much...

NMIS

4.9
#3 Alternative to PRTG Network Monitor
NMIS (Network Management Information System) is an open-source system designed to help businesses handle administration...

Kaseya VSA

4.0
#4 Alternative to PRTG Network Monitor
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department...

Reviews

Overall rating

4.6 /5
(117)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.3/5

Already have PRTG Network Monitor?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 117
Florian G.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use

That really made my Day!

Reviewed on 29/04/2016

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for...

First of all: Actually (April 2016) the product is free for up to 100 Sensors!

I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios.

What can I say: I expected a solid Dice Game and ended up in Las Vegas!

Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly.

Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server.

PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros

Very good structure and overview of your devices and systems load, usage, availability and traffic
Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary
Free for small environments
Very Flexible (google 'prtg netatmo' for an impression :)
Be aware and informed about uprising problems (Mail, SMS, Mobile)
You literally see what your users experience

Cons

Really! I have been thinking, but didn't find that much.
Rather ... nothing?
OK, one: you need a Windows system. That might be an issue for some.

Reski A.
Overall rating
  • Industry: Financial Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PRTG is simplified my work Everyday.

Reviewed on 25/09/2019

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure....

PRTG can do Monitor all systems, devices, traffic and applications of your IT infrastructure.
Everything you need, and don't expect more for custom weekly / monthly reports

Pros

This is the Recommended software that I often use to monitor or improve the Information Technology infrastructure. Very easy to install, user friendly and supports mobile devices. It can detect our problems quickly. We can check all critical Service Application components on the bus :)

Cons

This software does not yet have a weekly custom report for audit needs, so we do a manual retrieval :(

Alternatives Considered

Network Performance Monitor

Reasons for Switching to PRTG Network Monitor

Budget, Easy to install, user friendly and supports mobile devices

Response from Paessler

Dear Reski,

thank you for leaving us a review!

Cheers,
Paessler AG

Zandre K.
Overall rating
  • Industry: Telecommunications
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Network Monitoring Master

Reviewed on 22/09/2021

The platform allows you to easily communicate to customers regarding the fault/s being investigated....

The platform allows you to easily communicate to customers regarding the fault/s being investigated. This software use to be the preferred monitoring for our core environment.

Pros

This software allows the user to monitor a wide variety of different sensors on a large scale customizable equipment spec. The graphs are easily manipulated and can benefit the user by visualizing the fault/issue being investigated.

Cons

My company has since parted with the software due to other systems being more cost affective however, I still believe it should be good value for your buck considering the features are getting.

Chris A.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Zero customer support / loyalty

Reviewed on 23/01/2020

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little...

I have been a longtime customer of PRTG 7+ yrs now. I contact them about once a year for little things I run into with the program. This time around they refuse to help, beyond basic email support in the middle of the night. If you want a program that provides support this isn't the product for you. If you are in the US the best you get is email support and they usually only respond while you are sleeping. Don't expect them to go out of the way for you. PRTG has wasted 2+ hrs fighting with me on fixing something their software caused, something they could likely fix in a 5min phone call. After paying them for support all this time I am done with this company, they are a scam!

Pros

Great for monitoring bandwidth usage or finding health problems/over utilization of resources. All using the SNMP protocol.

Cons

Support, they don't provide much beyond an KB article or emails in the middle of the night.

Response from Paessler

We're sorry to hear about your frustration and that our support has not lived up to your expectations.
We always try to give you the best possible support in case of problems.

Kind regards,
Paessler AG

Rein L.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Affordable simple server monitoring

Reviewed on 30/06/2021

Given the price, PRTG offers a good bang for buck. For this price we cannot expect the features of...

Given the price, PRTG offers a good bang for buck. For this price we cannot expect the features of some of the higher end monitoring solutions.

Pros

The basic features work as they should. I have never had any SNMP issues with getting results from my devices. Also I have never had any false positives for these sensors.

The architecture makes it easy to deploy. No agent, just a probe which sends data to a core server.

Cons

If you want to go out-of-the box there is a big chance of false positives.

Deploying custom sensors is very labor-intensive work.

Showing 5 reviews of 117 Read all reviews

PRTG Network Monitor FAQs

Below are some frequently asked questions for PRTG Network Monitor.

PRTG Network Monitor offers the following pricing plans:

https://www.paessler.com/prtg/pricing

PRTG Network Monitor has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001+

PRTG Network Monitor supports the following languages:

Chinese, Czech, Dutch, English, French, German, Japanese, Portuguese, Spanish

PRTG Network Monitor supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations PRTG Network Monitor has

PRTG Network Monitor offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

See all software categories found for PRTG Network Monitor.