About Gusto

Built for businesses at any stage, Gusto is a proven partner to help grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.

Gusto is proud to serve more than 200,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.

Gusto features:

Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning
- NEW! Device management

Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation

Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders

Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing

Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync

Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration

Thoughtful, opinionated guidance through every twist and turn.
- Reliable support contacts
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access

Pricing starting from:

USD 39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Gusto

Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.

- 85% of surveyed customers say Gusto is easier to use than their previous payroll provider.
- 3 out of 4 surveyed customers say Gusto makes compliance easier.
- 77% of surveyed customers say that Gusto takes tedious tasks off their plates.

It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

USD 39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management
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Gusto video
Gusto video
Gusto Software - Gusto run payroll
Gusto Software - Gusto benefits administration
Gusto Software - Gusto 401(k) plans
Gusto Software - Gusto workers' comp
Gusto Software - Gusto time tracking
Gusto Software - Gusto state tax management

Features

Total features of Gusto: 64

  • 401(k) Tracking
  • ACA Reporting
  • Accounting Integration
  • Activity Dashboard
  • Applicant Tracking
  • Attendance Tracking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Feedback Management
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Job Application Management
  • Learning & Development
  • Life Insurance Administration
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • QuickBooks Integration
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

Alternatives

QuickBooks Payroll

4.5
#1 Alternative to Gusto
QuickBooks Payroll is a cloud-based payroll solution for small businesses which offers automatic payroll tax calculation...

RUN Powered by ADP

4.5
#2 Alternative to Gusto
RUN Powered by ADP® is a proven small business payroll solution built with ADP’s experience and knowledge gained from...

Paychex Flex

4.1
#3 Alternative to Gusto
Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic...

ADP Workforce Now

4.4
#4 Alternative to Gusto
ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

Reviews

Overall rating

4.7 /5
(3,477)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.4/5

Already have Gusto?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 3,477
Axel A.
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Payroll for all

Reviewed on 01/04/2022

I only use this app like 2 years beacuse some of my employeers forgotten this app and for me it was...

I only use this app like 2 years beacuse some of my employeers forgotten this app and for me it was complicated use the app for pay the salary. but if your employeers are good in this, you really need this app.

Pros

You can pay services, salaries, all the things that you use money. you can check the time that your employeers work in. and the extra hours. You can pay services. But the unbeliavable thing is, that you can seen all the hours and the basic salary.

Cons

For a good functioning of this app, all the employeers need to stay constantly in this app, and if one person don't do that maybe you can had some problems in the app for the payroll

Monica R.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HR's perspective

Reviewed on 14/04/2022

The Gusto team is super helpful and knowledgeable about their product and services. It was a great...

The Gusto team is super helpful and knowledgeable about their product and services. It was a great experience.

Pros

Quick and easy to set up. Everything you need to run your HR and payroll department

Cons

It's a great tool and resources for small businesses

Alternatives Considered

Paycom, ADP Workforce Now, BambooHR and Paychex Flex

Reasons for Choosing Gusto

Looking for more dynamic, interactive, intuitive product experience

Reasons for Switching to Gusto

The sales and customer service team.
Eugene W.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Customer Support Non-Existent if you have a Tax issue

Reviewed on 04/04/2022

You have to monitor everything that is processed from them. My mistake. Do not rely on their...

You have to monitor everything that is processed from them. My mistake. Do not rely on their quality. You have to keep tabs on everything.

Pros

Online, payrol. my accountant had access

Cons

Have a tax issue where Gusto failed to file 940 and was a year late on a 941. I didnt check this (foolish me, though I was paying a service for this). I have a tax liability now. The main issue is that if you call customer service, there is NO ONE beyond the front line service. NO ONE from the tax department will call you, speak with you, or give you an update. You will get a canned email "we are working on your issue". Its clear at this point, that they have canned my issue and are hoping I resolve on my own. I was told twice by the front line girl, that I should call IRS and ask for extension. My attorney said NO...gusto trying to get off the hook and state that you took over this issue from them.
Ready to break down at this point. Small business that cannot afford to spend (35:26 on hold right now) every day calling them with them stating "Someone from Tax will call you back before the end of the day"
Hot Take...the phone number of the tax preparer is on every 941...starting to call them bitching about this.

I dont know whether I owe the tax, it was a reporting issue, payroll processing issue, no idea. CANT GET ANYONE TO GIVE ME ANTHING. FRUSTRATED...VERY VERY VERY FRUSTRATED.

I would not recommend this service.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for payroll

Reviewed on 08/03/2022

It's great for payroll. We don't pay for the leave management or other items because it is too...

It's great for payroll. We don't pay for the leave management or other items because it is too expensive, but the payroll features are great.

Pros

Gusto is great for it's payroll and benefits platform. They do exactly as they say they are going to do and take care of all tax liabilities on time, with no concern of being wrong or late.

Cons

Their customer service is terrible. You typically get a representative that tells you the same thing that is in their knowledge base and then can't escalate you to talk to someone actually knowledgeable but can request a call back. The call backs don't happen and you receive an email, which typically doesn't answer your question because the initial representative didn't pass along the information correctly.

Alternatives Considered

QuickBooks Payroll and ADP Workforce Now

Reasons for Choosing Gusto

Uzio failed to make tax payments on time, didn't setup our tax liabilities correctly with proof of correct paperwork, and have been an overall nightmare to work with.

Switched From

UZIO

Reasons for Switching to Gusto

Reputation and ease of integration with other platforms.
Dominic C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Gusto Review

Reviewed on 06/04/2022

Overall pleased with the software and it's been helpful to streamline our payroll.

Overall pleased with the software and it's been helpful to streamline our payroll.

Pros

The product was relatively easy to set up and to use.

The customer service is helpful to talk through any issues we were having.

Pretty straightforward overall.

Cons

The one issue we have with it is that it takes a couple days for direct deposit

Training videos would be helpful.

Can't pay an hourly rate and also commission

Alternatives Considered

Paychex Flex

Reasons for Switching to Gusto

A colleague recommended it and was very pleased with software/service.
Showing 5 reviews of 3,477 Read all reviews

Gusto FAQs

Below are some frequently asked questions for Gusto.

Gusto offers the following pricing plans:

  • Starting from: USD 39.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Core: For smaller businesses with simple salaries, wages, and pay schedules. $39 per company + $6 per employee per month. Complete: For businesses with complex hiring, payroll, and team management needs. $39 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Select: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.

Gusto has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Gusto supports the following languages:

English

Gusto supports the following devices:

Gusto integrates with the following applications:

15Five, 7shifts, AccelOps 4, Accelo, AccountingSuite, Aplos, ApplicantPRO, Asana, AttendanceBot, Autobooks, BambooHR, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, BuilderTREND, ChartHop, ClienTrak! Spa & Salon Software, ClockShark, Clover, Dataddo, Deputy, Dext Prepare, Drata, Dropbox Business, EasyLlama, Expensify, FreshBooks, Fulfil.IO, GitHub, GoToMeeting, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Housecall Pro, Hubstaff, Hubstaff Tasks, JazzHR, Jirav, Justworks Hours, KeldairHR, Lattice, OnTheClock.com, Online Check Writer, PerformYard Talent, Procare Online, Procare Solutions, QuickBooks, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, QuickBooks Time, Quickbooks Online, SINC, Sapling, Secureframe, Shopify, Shopify Plus, Sling, SpotOn, Sunrise, Synder, Time Tracker, Timeero, Trainual, Traliant, Trello, Upserve, VGS, Vagaro, Vanta, Veryfi OCR API & SDK, Veryfi Receipts OCR & Expenses, Webex, When I Work, WizeHire, Workforce, Workforce, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, monday.com, neo.tax

Gusto offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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