Gusto
About Gusto
Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.
Gusto is proud to serve more than 400,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.
Gusto features:
Tools for hiring in a competitive talent market.
- Job posts and offers
- Hiring integrations
- Onboarding checklists
- Document storage
- Team building
- Software provisioning
Remote-friendly payroll and compliance capabilities.
- Tax registration in all 50 states
- Contractor payments in 80+ countries
- Mobile time tracking and geolocation
Features for building a rewarding and engaging work culture.
- Performance reviews
- Team insights
- Performance integrations
- Celebration reminders
Data and insights so you don’t miss critical opportunities.
- NEW! Ardius R&D tax credits
- NEW! Support for tax credit applications
- Custom report builder
- Project workforce costing
Effortless software syncing and workflow management.
- Integrations
- Admin permissions
- Calendar sync
Automated payroll features and benefits that fit your team’s needs.
- Broker integration
- Unlimited payroll
- Built-in calculations
- Automatic tax filings
- Health and financial benefits
- Benefits administration
Thoughtful, opinionated guidance through every twist and turn.
- Dedicated support contact
- COVID-19 resources
- Employee benefits support
- Expert support from certified HR professionals
- Unlimited support access
Key benefits of Gusto
Gusto provides award-winning payroll for businesses of all sizes. Gusto automatically calculates, pays, and files your federal, state, and local payroll taxes, as well as W-2s, 1099s, and new hire forms.
- 85% of businesses agree Gusto makes running payroll easier
- 88% of businesses agree Gusto helps them stay compliant with federal and state regulations
- It takes businesses an average of 16 minutes to run payroll each time with Gusto
It takes more than a paycheck to build an amazing team. With Gusto, you can offer a wide range of no-cost, low-cost, and premium health and financial benefits to support your team into the future. Plus, Gusto syncs medical, dental, and vision insurance with payroll.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gusto is fast and easy!
Reviewed on 23/08/2024
Overall it has been great and our company loves it
Overall it has been great and our company loves it
Pros
Gusto is so easy! My business uses Gusto and managing payroll and benefits is so simple
Cons
I tried the Gusto Checking account and I feel like it is very lackluster and pales in comparison to a regular checking account. This isn't their main offering so it doesnt bother me
Response from Gusto
Hello Joseph,
Hello,
Thank you for your feedback! We're pleased to hear that Gusto has made managing payroll and benefits simple for your business. We appreciate your input on the checking account and will take it into consideration as we continue to improve. If you have any other suggestions or need assistance, feel free to reach out!
-Chelsea B
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gusto provide efficient and clean processes, with easy to use software.
Reviewed on 03/02/2025
Gusto has been a great tool for our HR Management, time tracking and tax information collecting...
Gusto has been a great tool for our HR Management, time tracking and tax information collecting tool for our small business.
Pros
Gusto provides clear instruction and definitions for a variety of hiring categories. The tax options for hiring and onboarding are clear. The time tracking tool is efficient.
Cons
It would be helpful to include scheduling tools for staff.
Response from Gusto
Hello Katie,
Hi there,
Thank you for your thoughtful review! We're so glad to hear that Gusto's intuitive processes, tax options, and time tracking tools have made hiring and onboarding easier for your business. It’s great to know we’ve been a valuable resource for your HR management.
We also appreciate your feedback on scheduling tools! We’re always looking for ways to improve, and I’ll be sure to share your suggestions with our team.
If there’s anything else we can do to support you, don’t hesitate to let us know. We’re grateful to be part of your business journey!
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
FSA unusable. BBB likely will investigate in the future
Reviewed on 30/09/2024
We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointmen...
We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.
The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.
While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.
Pros
platform online is modern and easy to use.
Cons
We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.
The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.
While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.
Response from Gusto
Hello Sylvester,
Thank you for your honest feedback. We’re sorry to hear that your experience with Gusto’s FSA platform has been frustrating. This is not the level of service we strive to provide, and we understand how important it is for FSA claims to be processed smoothly. Your concerns are valid, and we’re committed to reviewing the process to ensure clearer communication around claim decisions and to improve the overall experience.
We appreciate your continued use of Gusto for payroll and HR features and would like to work with you to address these issues directly. Please reach out to our support team so we can better assist you. Your feedback is invaluable as we work to make meaningful improvements.
-Gusto
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gusto is Great!!!
Reviewed on 02/12/2024
Nothing but good thing to say about Gusto
Nothing but good thing to say about Gusto
Pros
Gusto is fantastic! This completely simplifies the entire payroll process. Very easy to set up and easy to enter on a weekly basis. I highly recommend using Gusto!
Added bonus being able to get benefits and work comp. through them also!
Cons
Honestly, I don't really have any cons for this software. We love it! It has saved us a ridiculous amount of money and time compared to other payroll providers.
- Industry: Fine Art
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New to Gusto
Reviewed on 06/02/2025
Overall, I am new to this app and it has been so nice! I really enjoy it and think it has made the...
Overall, I am new to this app and it has been so nice! I really enjoy it and think it has made the whole payroll process less of a mystery.
Pros
This has been so easy to use! Simple and straightforward to enter my hours and payroll.
Cons
I haven’t really explored the other features on the app yet. I do wish there were less clicks to get to adding more hours.
Response from Gusto
Hello Hope,
Welcome to Gusto! We're so happy to hear that your experience has been simple and straightforward so far. Making payroll easy and transparent is exactly what we aim for, so it’s great to know it’s been working well for you!
We also appreciate your feedback about reducing clicks when adding hours. That’s valuable insight, and I’ll be sure to pass it along to our team as we continue improving the experience.
Thanks for being a part of Gusto—we’re excited to keep supporting you!
Gusto FAQs
Below are some frequently asked questions for Gusto.Q. What type of pricing plans does Gusto offer?
Gusto offers the following pricing plans:
- Starting from: USD 49.00/month
- Pricing model: Subscription
- Free Trial: Available
Simple: For smaller businesses with simple salaries, wages, and pay schedules. $49 per company + $6 per employee per month. Plus: For businesses with complex hiring, payroll, and team management needs. $80 per month + $12 per employee per month. Premium: For growing businesses who need premium tools and dedicated support (minimum 25 employees). $180 per month + $22 per employee per month. Contractor Only: For contractor-only businesses who haven’t hired W-2 employees yet. $35 per month + $6 per contractor per month.
Q. Who are the typical users of Gusto?
Gusto has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Gusto support?
Gusto supports the following languages:
English
Q. Does Gusto support mobile devices?
Gusto supports the following devices:
Q. What other apps does Gusto integrate with?
Gusto integrates with the following applications:
15Five, 7shifts, Accelo, Aplos, ApplicantPRO, Asana, Ashby, AttendanceBot, Autobooks, BambooHR, Bench, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, Capbase, ChartHop, CleanCloud, ClickUp, ClienTrak, ClockShark, Clover, Connecteam, Culture Amp, CustomBooks, Dataddo, Deputy, Dext, Drata, Dropbox Business, Dynatrace, EasyLlama, Empuls, Engagedly, Ethena, Expensify, Flatly, FreshBooks, Fulfil.IO, GitHub, GoCo, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Hour Timesheet, Housecall Pro, Hubstaff, Hubstaff Tasks, Human Interest, Hyperproof, Ignition, IncentFit, JazzHR, Jirav, JobScore, JobTread, Jobber, Jobcase, KeldairHR, LastPass, Lattice, Lendio, MonkeyPod, Okta, OnTheClock, Online Check Writer, OpenComp, PerformYard, Procare Solutions, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, Reach Reporting, Roots, SINC, Sage Accounting, Sage Intacct, Sapling, Sapling, Sauce Labs, Secureframe, Shoobx, Shopify, Shopify Plus, Slack, Sling, SpotOn, Syft Analytics, Synder, TaxTaker, Teamtailor, Time Tracker, Timeero, Tinq, Trainual, Traliant, Travitor, Trello, Uptick, VGS, VIVAHR, Vagaro, Vanta, Veryfi, Veryfi Receipts OCR & Expenses, Vestwell, Webex Suite, When I Work, Wizehire, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, brightwheel, busybusy, monday.com, neo.tax, talech
Q. What level of support does Gusto offer?
Gusto offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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