About Mindbody

Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.

New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.

Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.

In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.

Pricing starting from:

$179.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Mindbody

• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.

• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.

• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.

• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.

• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.

• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premises

Markets

Andorra, Australia, Austria, Bulgaria, Canada and 34 others

Supported Languages

English

Pricing starting from:

$179.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Mindbody Software - Get discovered by the largest audience on fitness, beauty, and wellness customers on the Marketplace. This Mindbody-exclusive feature connects your business to users around the world searching for services like yours.
Mindbody Software - Create and send personalized email campaigns with our Marketing Suite. These features make it easy to keep your current members happy while also running promotions that incentivize new clients to book.
Mindbody Software - Form better relationships with your members using client profiles. This feature keeps information like personal preferences, payment details, service history, and more on hand so you can offer better customer service.
Mindbody Software - Bring your business’s brand to life with a custom mobile app. This feature helps you engage with your clients on another level through rewards programs, push notifications, shared class playlists, and more.
Mindbody Software - Learn what’s performing well with our reporting features. These tools track revenue sources, analyze current promotions, and monitor inventory so you can nail down what strategies are best for your business.
View 5 more
Mindbody Software - Get discovered by the largest audience on fitness, beauty, and wellness customers on the Marketplace. This Mindbody-exclusive feature connects your business to users around the world searching for services like yours.
Mindbody Software - Create and send personalized email campaigns with our Marketing Suite. These features make it easy to keep your current members happy while also running promotions that incentivize new clients to book.
Mindbody Software - Form better relationships with your members using client profiles. This feature keeps information like personal preferences, payment details, service history, and more on hand so you can offer better customer service.
Mindbody Software - Bring your business’s brand to life with a custom mobile app. This feature helps you engage with your clients on another level through rewards programs, push notifications, shared class playlists, and more.
Mindbody Software - Learn what’s performing well with our reporting features. These tools track revenue sources, analyze current promotions, and monitor inventory so you can nail down what strategies are best for your business.

Features

Total features of Mindbody: 128

  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Customer Accounts
  • Customer Database
  • Customisable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • Fitness Plan
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Secure Login
  • Self Check-in/Check-out
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Treatment Planning
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Picktime

4.8
#1 Alternative to Mindbody
Picktime is an online appointment scheduling platform that enables businesses in industries such as beauty, wellness,...

Bettermode

4.8
#2 Alternative to Mindbody
Bettermode is a community platform that helps businesses build online communities where members can discuss & connect...

Momoyoga

4.6
#3 Alternative to Mindbody
Momoyoga is a class & member administration platform for yoga teachers & studios that allows clients to make reservation...

fitDEGREE

4.7
#4 Alternative to Mindbody
fitDEGREE was built to intuitively manage brick and mortar, group class fitness businesses. Check out our most recent...

Reviews

Overall rating

4.0 /5
(2,793)
Value for Money
3.6/5
Features
4.0/5
Ease of Use
3.9/5
Customer Support
3.8/5

Already have Mindbody?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,793
Sherree
Sherree
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Time Saving

Reviewed on 28/11/2023

Very happy and less stressed with Mindbody.

Very happy and less stressed with Mindbody.

Pros

I can have all the different kinds of appointments for my Mary Kay on here easily. Easy to load and navigate through it. Helps keep personal appointments seperate from my businesse.

Cons

So far I haven't found anything that I don't like or that would be a Con for users.

Kurt
Kurt
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MindBody for Small Gym

Reviewed on 04/12/2019

Scheduling calendar is simple, intuitive and the drag & drop feature is priceless!
MindBody is a...

Scheduling calendar is simple, intuitive and the drag & drop feature is priceless!
MindBody is a One Stop Shop for a small, service oriented business and it can easily be expanded as the company grows.

Pros

Easy to use, very intuitive. Set up took almost no time at all.
MindBody allows me to schedule Personal Training Sessions and Group Training Sessions, deal with Point of Sale transactions and even track inventory.
The software is flexible enough to handle multiple users and expand when needed.
The software will also take into account independent contractors.
Most functions are very user friendly and mistakes are easy to correct.

Cons

I use MindBody to process my merchant services and processing transactions over a weekend, especially a holiday weekend, can result in a longer than expected delay before the bank receives the funds.
It can take time to put together information for sales tax, most of my business, 95%, is service related.
All transactions are recorded, it's just a matter of remembering which questions to ask to get the correct answer.

Alternatives Considered

Zen Planner and Zendesk Suite

Reasons for Choosing Mindbody

RhinoFit didn't have the flexibility I needed and wasn't as intuitive

Switched From

RhinoFit
Lina
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Poor service, overpriced, don’t use them

Reviewed on 12/11/2023

Poor, very poor. In fact how this company is handling Client cancellation is so bad I question if...

Poor, very poor. In fact how this company is handling Client cancellation is so bad I question if it is even legal.

Pros

Biggest name. Expensive with huge amount of functions one does not know what to do with.

Cons

Over Pericles, 3-3.5 times the price of competition.
Poor admin support, you get everyone answering your questions without reading into any previous email exchange.
Extensive function but don’t offer the most basic one like sending an automatic payment receipt (invoice) to clients. “Sorry you need to do this manually” not for $470/month, I won’t be.
Impossible to cancel omg, they make you run around like crazy just for a cancellation. If you need to give 30 days notice to cancel, you will need another 30 days on top at least to get through the number of useless emails they keep sending you and the number of security questions they ask is more than a bank would.

Sarah
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great way to track wellness and fitness services!!

Reviewed on 03/01/2024

Pros

I love that you can book a wide variety of services - from spa services to wellness appointments to fitness classes. Also, you can discover new services near your location and redeem deals.

Cons

It's difficult to access monthly/annual membership pricing for certain services - I've had to directly contact some businesses to cancel or renew memberships because I was unable to stop payments within the Mindbody app or website.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mindbody delivers for music school

Reviewed on 07/11/2023

Pros

I liked the ability to create multiple classes and the easy student enrollment. They also have great technical support.

Cons

The software was slightly pricey, however, it is a good all-in-one platform for managing students and classes.

Alternatives Considered

Sawyer and Jackrabbit Music

Reasons for Choosing Mindbody

We needed a management software with more features.

Reasons for Switching to Mindbody

We needed a management software with more features than the one we were using.
Showing 5 reviews of 2,793 Read all reviews

Mindbody FAQs

Below are some frequently asked questions for Mindbody.

Mindbody offers the following pricing plans:

  • Starting from: $179.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Mindbody has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Mindbody supports the following languages:

English

Mindbody supports the following devices:

Android (Mobile), iPhone (Mobile)

Mindbody integrates with the following applications:

ABC Trainerize, ActiveCampaign, Constant Contact, Constant Contact 1, Emma by Marigold, Google Analytics 360, Google Calendar, Grow, Meta for Business, Perkville, Xero

Mindbody offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for Mindbody.