Square Point of Sale

About Square Point of Sale

Square Point of Sale is a cloud-based POS solution for use with iOS and Android devices, or Square’s own point of sale hardware. The software allows users to manage customers, transactions, inventory, invoicing, and payments, with additional tools for managing customer loyalty, marketing, employees, and payroll.

Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal enables payment collection through a computer, which allows merchants to key in card details so that no card reader is required.

Sell from anywhere

Square Point of Sale helps businesses sell in-person, online, over the phone, or out in the field. Merchants can add a synced online store, sell through Instagram and Facebook, and offer curbside pickup, local delivery, and shipping -- no coding required.

Grow customer relationships

The built-in customer directory can track customer preferences and feedback with every card swipe. Key customer information is added automatically to build profiles, and merchants can search and sort customers to view their purchase histories, target email marketing campaigns, and send more personalized messages that keep customers coming back more often.

Track the health of your business

With Square Dashboard and built-in sales reports on the POS, merchants can access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. Square POS helps merchants manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets.

Everything is integrated into your POS for a stress-free experience. It’s free to use, and no contracts, fine print, or manuals required.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Square Point of Sale

No contracts, fine print, or user manuals required. You can switch and have your team start ringing up customers in minutes.

Flexibility and Customization

  • Build a POS that streamlines your day-to-day and makes running your business easier. Start free with the essentials and add on additional features based on your business needs. Everything is integrated into your POS for a stress-free experience.

  • Payment can be processed from Mastercard, Visa, Discover, and American Express cards, and payment can be taken without an internet connection in offline mode.

    Personalized Customer Experiences

  • Know what your customers like. Track items they purchase, unique preferences, and feedback automatically every time you make a sale.

  • Payment details for regular customers can be stored, enabling users to charge them at the checkout with the tap of a button.

    Streamline Employee Management

  • Merchants can enable employee passcodes to control what data each employee is able to access, and all transactions are linked to employees, allowing users to keep track of who is responsible for each sale or refund, and reconcile commissions or tips.

  • Employees can clock in and out with timecards on the point of sale, with automatic overtime calculation, and hours can be edited by users.

    Drive Business Growth

  • Look at real-time sales trends to see how your business is doing. Review historical data to see what’s working. Use your POS’s built in sales and inventory reports to determine new opportunities and the right products to sell.

  • Sales reports can be filtered by location, device, and employee, and revenue-per-labor-hour reports can be generated to identify the most efficient employees.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premises

    Markets

    Australia, Canada, Ireland, Japan, Spain and 2 others

    Supported Languages

    English, French, Japanese, Spanish

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    Square Point of Sale Software - The point of sale that's so much more than a point of sale.
    Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale.
    Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy.
    Square Point of Sale Software - Accept every way your customers want to pay.
    Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe.
    Square Point of Sale Software - Keep track of your sales, inventory, and locations, all in one system.
    View 7 more
    Square Point of Sale video
    Square Point of Sale Software - The point of sale that's so much more than a point of sale.
    Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale.
    Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy.
    Square Point of Sale Software - Accept every way your customers want to pay.
    Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe.
    Square Point of Sale Software - Keep track of your sales, inventory, and locations, all in one system.

    Features

    Total features of Square Point of Sale: 99

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Alerts/Notifications
    • Barcode/Ticket Scanning
    • Billing & Invoicing
    • CRM
    • Cash Management
    • Clock In/Out
    • Commission Management
    • Contact Database
    • Contact Management
    • Credit Card Processing
    • Custom Cake Orders
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customisable Branding
    • Customisable Invoices
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Security
    • Data Synchronization
    • Delivery Management
    • Device Enrollment
    • Discount Management
    • Document Storage
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • For Bakeries
    • For Bars/Clubs
    • For Liquor Stores
    • For Restaurants
    • For Retail
    • For iPad Devices
    • Fraud Detection
    • Gift Card Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Invoice Processing
    • Item Management
    • Labor Cost Calculator
    • Layaway Management
    • Loyalty Program
    • Menu Builder
    • Mobile Access
    • Mobile Payments
    • Multi-Location
    • Offline Access
    • Online Invoicing
    • Online Ordering
    • Online Payments
    • Order Entry
    • Order Management
    • Ordering Automation
    • PCI Compliance
    • Partial Payments
    • Payment Processing
    • Point of Sale (POS)
    • Price/Margin Management
    • Pricing Management
    • Promotions Management
    • QR Codes
    • Quotes/Estimates
    • Real-Time Data
    • Real-Time Reporting
    • Real-Time Updates
    • Receipt Management
    • Recurring Invoicing
    • Recurring/Subscription Billing
    • Remote Access/Control
    • Reporting/Analytics
    • Restaurant POS
    • Retail Inventory Management
    • Retail POS
    • Returns Management
    • Sales History
    • Sales Reports
    • Sales Tax Management
    • Sales Trend Analysis
    • Search/Filter
    • Security Management
    • Separate Checks
    • Split Checks
    • Stock Management
    • Tax Calculation
    • Third-Party Integrations
    • Time Clock
    • Tips Management
    • Transaction History
    • eCommerce Management

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    Reviews

    Overall rating

    4.6 /5
    (2,932)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support
    4.4/5

    Already have Square Point of Sale?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 2,932
    Jared
    Jared
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Square POS after 1 year

    Reviewed on 25/06/2022

    The POS software is very good especially when I go offline and in person I can collect a payment...

    The POS software is very good especially when I go offline and in person I can collect a payment and continue online and resolve any client information.

    Pros

    It's seamless with my banking and helps me integrate payments for clients, products, and services

    Cons

    There are many freemium features that can be an additional benefit on top of the current monthly costs unlike a shopify plan that bundles most offers in one subscription.

    Alternatives Considered

    Cash App, Stripe and Venmo

    Reasons for Choosing Square Point of Sale

    The solution was able to solve a pressing need to offer an offline settlement system just in case my clients were not able to access my website.

    Switched From

    PayPal and Shopify POS

    Reasons for Switching to Square Point of Sale

    It involved a lot more ecom and web integrations that provide
    Darryl
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Square is a good choice

    Reviewed on 26/12/2023

    I haven't found any other product that makes me consider switching from Square. They have great...

    I haven't found any other product that makes me consider switching from Square. They have great hardware to go along with their software and the processing is great as well.

    Pros

    I've been using Square for over 7 years and find it great to work with. I haven't come across any other product that makes me consider switching.

    Cons

    There are a few bugs with using the online fulfillment system, but that's about it.

    breanna
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Square has potential to be great

    Reviewed on 09/08/2024

    Square POS is actually a little complex to build out of you dont have a background in software or...

    Square POS is actually a little complex to build out of you dont have a background in software or IT. For our coffee shops we use alot of modifiers and variations, so it is difficult to sink up the modifiers with the optons if you are building out for the first time. If you are a business without the modifiers it will be much easier.

    Pros

    Square POS does exactly what any POS system should do. You upload your items for sale, and you can take payments on your phone, your square reader, or ipad.

    Cons

    Square Outages are the absolute worst and they are more frequent than anything. they have put my business at a stand still at least once per quarter. We have had to switch to "off line" mode which also wasnt working. We are a coffee shop and most of our sales are from 7am-9am. We have lost so much money from the outages and good luck getting anyone from customer service. It's non-existent. PLUS the fees you pay are astronomical.

    Alternatives Considered

    Clover and Toast POS

    Reasons for Switching to Square Point of Sale

    We chose square because we use apple products and didnt want to have to buy new hardware. In hindsight we probably have lost more money in outages than new hardward would have cost us. We also now have all of our data from the last few years in Square so its hard to switch.
    Dave
    Overall rating
    • Industry: Restaurants
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Company could be great but lost desire.

    Reviewed on 09/07/2024

    I’ve been using Square for 6 years now and like almost everything about it except the lack of...

    I’ve been using Square for 6 years now and like almost everything about it except the lack of pre-authorization on credit cards. The company has been promising this feature for the 6 years I’ve been with them but has yet to come through.

    Other than that I have been mostly happy. Customer service is lacking but that seems common with all companies these days. In the end they usually solve the problem, just takes several phone transfers.

    This could be a great company but they seemed to have lost the fire that they had when they started.

    Pros

    System is affordable and fairly straight forward to use. There are lots of features that work well together.

    Cons

    No pre-authorization of credit cards so you have to hold cards behind bar. This is a real problem on busy nights.

    Debra
    Overall rating
    • Industry: Medical Practice
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Satisfied Customer very user friendly and up to date

    Reviewed on 19/02/2024

    over all i think its a great product and we realistically dont have any complaints.

    over all i think its a great product and we realistically dont have any complaints.

    Pros

    I love that it is again very user friendly and the processing fees are low and the processing speed is fast.

    Cons

    I dont like that you cant go back and look at a last name from the card used in processing of a payment u would have to go on line and do 4 different steps if you needed to clarify an error .

    Alternatives Considered

    Clover

    Reasons for Switching to Square Point of Sale

    better pricing and seemingly better technology
    Showing 5 reviews of 2,932 Read all reviews

    Square Point of Sale FAQs

    Below are some frequently asked questions for Square Point of Sale.

    Square Point of Sale offers the following pricing plans:

    • Pricing model: Free Version
    • Free Trial: Not Available

    Square's pricing is simple for businesses of all sizes. No monthly fees or contracts. Processing rate for in-person is 2.6% + 10¢ per tap, dip, or swipe. Hardware starting at $0 w/ free reader. Processing rate for online is online is 6% + 30¢ per transaction.

    Square Point of Sale has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    Square Point of Sale supports the following languages:

    English, French, Japanese, Spanish

    Square Point of Sale supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Square Point of Sale integrates with the following applications:

    Acuity Scheduling, CSI Platform, Craver, DAVO, Fomo, Linktree, Local Line, Mailchimp, Make, MarginEdge, MoeGo, Paymo, Poptin, Printful, QuickBooks Online, SKU IQ, Sociavore, Stitch Labs, Synder, Thrive by Shopventory, Wix, WooCommerce, Xero

    Square Point of Sale offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Square Point of Sale.