Square Point of Sale

Square Point of Sale

iPad & Android point of sale (POS) system

4.7/5 (1247 reviews)

Square Point of Sale Overview

What is Square Point of Sale?

Square Point of Sale is a cloud-based POS solution for use with iOS and Android devices, or Square’s own point of sale hardware. The software allows users to manage customers, transactions, inventory, invoicing, and payments, with additional tools for managing customer loyalty, marketing, employees, and payroll. Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay.

With Square’s customer directory, users can manage all of their customers in a single location. Key customer information is added automatically to build profiles, and users can search and sort customers to view their purchase histories or send personalized messages directly from their profiles. The Square dashboard allows users to access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. The Virtual Terminal enables payment collection through users’ computers, with the ability to key in card details so that no card reader is required.

Square Inventory allows users to manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets. Native integrations with Shopventory and Stitch Labs are offered, and users can also create custom solutions using Square’s APIs.

Square Point of Sale Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Value for money

Square's pricing is simple for businesses of all sizes.
Pay 2.75% per swipe or 3.5% + 15¢ per manually entered transaction


Square Point of Sale Features

Devices
Business size
S M L
Markets
Australia, Canada, Japan, United States
Supported Languages
English, French, Japanese, Spanish

Screenshots

Square Point of Sale screenshot: Cash, card, and gift card payments can be recorded in Square Point of Sale
Square Point of Sale screenshot: Cash, card, and gift card payments can be recorded in Square Point of Sale Square Point of Sale screenshot: Users can browse through the product library to find products, search for products, or scan product barcodes Square Point of Sale screenshot: Product costs can also be added manually using the keypad Square Point of Sale screenshot: Sales tax can be managed and is included in the sale subtotal Square Point of Sale screenshot: Tips can be added to bills by amount or percentage, and customer signatures captured Square Point of Sale screenshot: Full and partial refunds can be issued to customers when necessary Square Point of Sale screenshot: Users can add discounts, such as frequent buyer or welcome discounts, to the POS Square Point of Sale screenshot: Digital receipts can be sent by SMS or email, and physical receipts can be printed Square Point of Sale screenshot: Users can track daily activity and search for individual transactions

Square Point of Sale Reviews

Square Point of Sale Reviews

Overall rating
4.7
/
5 1247 reviews
Excellent
957

Very good
242

Average
40

Poor
4

Terrible
4

Value for Money
4.6
Features
4.6
Ease of Use
4.7
Customer Support
4.5
96% recommended this app
Joseph C.

Own a business? You NEED this product!

If you're a business owner and you sell products or services, especially if you have multiple sites and/or have a mobile sales force, this product is a must. The access is easy, the interface is friendly, and the payment system is quick.


Bill S.

Good Day, Bad Day

I’m a bit sad. For 6 years I have been using “Shopkeep” as my point of sale software provider. This is my cash register, and where I enter my inventory descriptions, quantities, prices, customer data and pretty much everything about my business. My sales histories, credit card transactions and, most importantly, 6 years of sales and customer info is stored on a distant Shopkeep cloud…. I think?
Six years ago I recall sitting at my kitchen bar and doing endless Google searches and reading endless reviews about the many POS providers and finally narrowing it down to two or three. I absolutely wanted cloud-based with IPad terminals and a small footprint. After doing a few online demos, I chose Shopkeep. And now, six years later, this lukewarm POS marriage with counseling, a lot of arguments and the threat of separation… I started chatting with “Square”. Yep, Square is the biggest cloud-based, IPad POS provider in the country. I am not a sheep, and I hate going with the Walgreens or WalMart of POS systems, but after six years of Shopkeep, I think I finally know what I really want. And for fear of sounding too techie or like a spouse coming out of a bad relationship, I’ll just say, one of the many advantages of being a billion dollar company is you can hire the best developers and programmers money can buy. So, need I say more. It is a wonderful product and no one is even close as to how it operates.


Navine A.

Love Love Square

Overall, I prefer square any day over stripe and PayPal payments.


Tammy H.

Square Point of Sale

Overall I had been having a decent experience with Square but having to spend so much time looking for a phone number and then waiting so long for a person to tell me my customers had to wait 7 to 10 business days for a refund that was caught 15 hours or less from the original transaction was ridiculous. I had to go and get a money order to give one customer for the refund and NOW have to drive across town to now pick up a money order from her once the refund was posted to her account so I can deposit the additional money I gave her Saturday so she had funds through today when the refund posted. A lot of unnecessary running around when it could have been corrected within a day or two not 10 days! It was enough aggravation that I'm looking for another money transfer app for our events.


Christopher H.

A total game changer for artists

Square POS enabled me to start taking credit card and debit payments for my work at public events, which revolutionized my business!


Joseph C.
Industry: Publishing
Company size: 2-10 Employees

Own a business? You NEED this product!

Used Daily for 2+ years
Reviewed on 23/10/2018
Review Source: Capterra

If you're a business owner and you sell products or services, especially if you have multiple sites and/or have a mobile sales force, this product is a must. The access is easy, the interface is friendly, and the payment system is quick.

Pros

EASY to set up and use! In short time, we were able to set up our entire library online and make it simple to purchase and sell products. Once set up, everything is available to every member of team, so that one of our book sellers in California has access to the same products as a book seller in Michigan the moment the product is placed online. I also love that we can easily create multiple price points for products and can easily access them from the apps on various mobile devices, desktops etc...

The percentages paid to Square are as small as any other you will find, and they deposit funds into your bank account within 24-hours, with same-day options available for an extra, nominal fee. The no hassle, ease-of-deposit, process is a MUST for our small business.

Customer service has been off the charts good, and every small issue has been resolved quickly. I also love that so many web sites integrate with Square so that we can maintain one payment portal for 99% of what we do.

The technology (swipe devices, Point of Sale stands, card tappers/reader...work flawlessly with each and every device we've thrown at them (iPhones, iPads, Android, laptop...) and they look good, too.

Cons

Honestly, there is little to NOT like about this system. I've tried several others and since switching to Square 5 years ago, I've never looked back.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Bill S.
Industry: Food & Beverages
Company size: 2-10 Employees

Good Day, Bad Day

Used Daily for 1-5 months
Reviewed on 31/01/2020
Review Source: Capterra

I’m a bit sad. For 6 years I have been using “Shopkeep” as my point of sale software provider. This is my cash register, and where I enter my inventory descriptions, quantities, prices, customer data and pretty much everything about my business. My sales histories, credit card transactions and, most importantly, 6 years of sales and customer info is stored on a distant Shopkeep cloud…. I think?
Six years ago I recall sitting at my kitchen bar and doing endless Google searches and reading endless reviews about the many POS providers and finally narrowing it down to two or three. I absolutely wanted cloud-based with IPad terminals and a small footprint. After doing a few online demos, I chose Shopkeep. And now, six years later, this lukewarm POS marriage with counseling, a lot of arguments and the threat of separation… I started chatting with “Square”. Yep, Square is the biggest cloud-based, IPad POS provider in the country. I am not a sheep, and I hate going with the Walgreens or WalMart of POS systems, but after six years of Shopkeep, I think I finally know what I really want. And for fear of sounding too techie or like a spouse coming out of a bad relationship, I’ll just say, one of the many advantages of being a billion dollar company is you can hire the best developers and programmers money can buy. So, need I say more. It is a wonderful product and no one is even close as to how it operates.

Pros

It operates just like your mind works. It is so logical. It was so simple to upload my inventory and customer data.

Cons

No option for another color system. The white color sticks out like a sore thumb. Otherwise, I would say they nailed it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Navine A.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Love Love Square

Used Daily for 2+ years
Reviewed on 11/12/2019
Review Source: Capterra

Overall, I prefer square any day over stripe and PayPal payments.

Pros

Love live square. Love that it can be used for both in store and online payments. It sync with my quickbooks which saves me a whole lot of time. It gives detail daily reports which includes best seller of the day, number of sales, number of products sold and what type of product sold, taxes paid, types of payment the customers used, plus it syncs with my online store inventory. Square gives you all the detail info you never realized you need till you need it all in one place. So easy to use and tailored for retailers. Love the Apple Pay feature too.

Cons

My big con with square integration is it doesn’t sync well with bigcommerce. By that I mean, my online sales gets imported as a custom order so there is no itemized list of what the customers bought. Also with bigcommerce, there is no way for me to take Apple Pay or other digital wallet payments. Square does have digital wallet payment options with their square space shopping cart. Fingers crossed they will fix this custom import stuff soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tammy H.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Square Point of Sale

Used Monthly for 1+ year
Reviewed on 07/11/2018
Review Source: Capterra

Overall I had been having a decent experience with Square but having to spend so much time looking for a phone number and then waiting so long for a person to tell me my customers had to wait 7 to 10 business days for a refund that was caught 15 hours or less from the original transaction was ridiculous. I had to go and get a money order to give one customer for the refund and NOW have to drive across town to now pick up a money order from her once the refund was posted to her account so I can deposit the additional money I gave her Saturday so she had funds through today when the refund posted. A lot of unnecessary running around when it could have been corrected within a day or two not 10 days! It was enough aggravation that I'm looking for another money transfer app for our events.

Pros

I liked that it was a convenient way to accept payments anywhere via my mobile cell phone through the Square App.

Cons

I didn't like that customers couldn't make a payment directly from their phone & that Square charges a higher fee to manually enter a credit card. There was a glitch with square that kept showing a different totals than what was entered $82.00 it showed $82.03. The customer said run it with the .03. Then the next day LESS THAN 24 hours later I saw the deposit total from Square to our bank account and it was a lot more than it should have been. I looked up transactions and saw where 2 customers were highly over charged. (1) I entered $52.00 but Square deducted $520.09 from the customers card, (2nd) I entered $53.00 but Square deducted $530.06. I immediately looked through their website to see if I could refund the difference but had no way of doing so through the website. I was able to refund the difference through their Square App. That was done maybe 15 hours later I refunded the difference and sent screen shots of the refunds to the 2 customers. Two days later one of the girls said the refund hadn't processed. What seemed like 30 minutes or longer looking through their website for a phone number - called to speak to someone and was on hold for 30 min. or longer to get someone. This person didn't seem to care that I refunded these customer's accts. 15 hours or less from the transactions took place. He said it would take 7 to 10 business days to refund their accts. That was large amounts of money for someone to wait a week when it was caught 15 hours or less.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Christopher H.
Industry: Design
Company size: Self Employed

A total game changer for artists

Used Daily for 2+ years
Reviewed on 29/10/2019
Review Source: Capterra

Square POS enabled me to start taking credit card and debit payments for my work at public events, which revolutionized my business!

Pros

In the days before Square, if you were selling your wares at a craft show or art show or some sort of public event, you were limited to cash. Cash only. Square POS was and is a total game changer for those markets. Being an artist who sells his work at a lot of different shows and events, having the ability to accept credit payments (originally) and (more recently) debit transactions has not only lead to significantly more sales but also lead to more satisfied customers! Additionally, it integrates beautifully with Ecwid, to facilitate online credit payments for my website store front.

Cons

This isn't really a con of the Square reader or POS itself, but just a general point that you need to have a good solid wifi or cellular connection. Personally, I have never had an issue but always relying on my cellular connection instead of the available wifi at an event.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.1/10
Based on 1,247 user ratings
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Square Point of Sale Pricing

Square Point of Sale Pricing

Starting from
N/A
Free Trial
Free
Value for money

Square's pricing is simple for businesses of all sizes.
Pay 2.75% per swipe or 3.5% + 15¢ per manually entered transaction

Square's pricing is simple for businesses of all sizes.
Pay 2.75% per swipe or 3.5% + 15¢ per manually entered transaction

Value for Money
4.6/5
Based on 1,247 user ratings
Compare value for money rating with alternatives
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Square Point of Sale Features

Square Point of Sale Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.6/5
Based on 1,247 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Square Point of Sale

Additional information for Square Point of Sale

Key features of Square Point of Sale

  • Accounting system integration
  • Adjustable taxes
  • Barcode scanner support
  • Bulk item import
  • Cash drawer history
  • Cash, check & gift card payment recording
  • Credit card processing
  • Custom item library
  • Customer signature capture
  • Customizable loyalty programs & rewards
  • Digital receipts via SMS or email
  • Discount management
  • Employee clock-in/clock-out
  • Employee permission management
  • Full & partial refunds
  • Item search
  • Labor hour reporting
  • Manual credit card entry
  • Multi-location reporting
  • Offline mode
  • Price variations by item
  • Printable sales reports
  • Receipt printer support
  • Summary reports
  • Tipping by percentage or custom amount
  • Transaction history

Benefits

  • Payment details for regular customers can be stored, enabling users to charge them at the checkout with the tap of a button.

  • Payment can be processed from Mastercard, Visa, Discover, and American Express cards, and payment can be taken without an internet connection in offline mode.

  • Users can enable employee passcodes to control what data each employee is able to access, and all transactions are linked to employees, allowing users to keep track of who is responsible for each sale or refund, and reconcile commissions or tips.

  • Employees can clock in and out with timecards on the point of sale, with automatic overtime calculation, and hours can be edited by users.

  • Sales reports can be filtered by location, device, and employee, and revenue-per-labor-hour reports can be generated to identify the most efficient employees.

  • Square Point of Sale FAQs

    Square Point of Sale FAQs

    Below are some frequently asked questions for Square Point of Sale.

    Q. What type of pricing plans does Square Point of Sale offer?

    Square Point of Sale offers the following pricing plans:

    Pricing model: Free

    Free Trial: Available

    Square's pricing is simple for businesses of all sizes. Pay 2.75% per swipe or 3.5% + 15¢ per manually entered transaction

    Q. What are the main features of Square Point of Sale?

    Square Point of Sale offers the following features:

    • Accounting system integration
    • Adjustable taxes
    • Barcode scanner support
    • Bulk item import
    • Cash drawer history
    • Cash, check & gift card payment recording
    • Credit card processing
    • Custom item library
    • Customer signature capture
    • Customizable loyalty programs & rewards
    • Digital receipts via SMS or email
    • Discount management
    • Employee clock-in/clock-out
    • Employee permission management
    • Full & partial refunds
    • Item search
    • Labor hour reporting
    • Manual credit card entry
    • Multi-location reporting
    • Offline mode
    • Price variations by item
    • Printable sales reports
    • Receipt printer support
    • Summary reports
    • Tipping by percentage or custom amount
    • Transaction history

    Q. Who are the typical users of Square Point of Sale?

    Square Point of Sale has the following typical customers:

    Freelancers, Mid Size Business, Small Business

    Q. What languages does Square Point of Sale support?

    Square Point of Sale supports the following languages:

    English, French, Japanese, Spanish

    Q. What type of pricing plans does Square Point of Sale offer?

    Square Point of Sale has the following pricing plans:

    Free

    Q. Does Square Point of Sale support mobile devices?

    Square Point of Sale supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Square Point of Sale integrate with?

    Square Point of Sale integrates with the following applications:

    Deputy, DrChrono, Finale Inventory, IFTTT, Ordoro, ShipStation, Stitch Labs, Xero, Zapier, Zoho Books

    Q. What level of support does Square Point of Sale offer?

    Square Point of Sale offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support