About Square Point of Sale

Square Point of Sale is a cloud-based POS solution for use with iOS and Android devices, or Square’s own point of sale hardware. The software allows users to manage customers, transactions, inventory, invoicing, and payments, with additional tools for managing customer loyalty, marketing, employees, and payroll.

Square offers magstripe, chip, and contactless card readers for accepting payments via debit and credit cards, Google Pay, and Apple Pay. Square Virtual Terminal enables payment collection through a computer, which allows merchants to key in card details so that no card reader is required.

Sell from anywhere

Square Point of Sale helps businesses sell in-person, online, over the phone, or out in the field. Merchants can add a synced online store, sell through Instagram and Facebook, and offer curbside pickup, local delivery, and shipping -- no coding required.

Grow customer relationships

The built-in customer directory can track customer preferences and feedback with every card swipe. Key customer information is added automatically to build profiles, and merchants can search and sort customers to view their purchase histories, target email marketing campaigns, and send more personalized messages that keep customers coming back more often.

Track the health of your business

With Square Dashboard and built-in sales reports on the POS, merchants can access their sales data from any device, with real-time hourly sales reports for each location, transaction and deposit tracking, and more. Square POS helps merchants manage their inventory from anywhere. Products can be imported via CSV and names, prices, and quantities can be edited at any time. Daily stock alert emails notify users of items with low or no stock, and inventory levels can be exported to printable spreadsheets.

Everything is integrated into your POS for a stress-free experience. It’s free to use, and no contracts, fine print, or manuals required.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Square Point of Sale

Key benefits of Square Point of Sale

No contracts, fine print, or user manuals required. You can switch and have your team start ringing up customers in minutes.

Flexibility and Customization

  • Build a POS that streamlines your day-to-day and makes running your business easier. Start free with the essentials and add on additional features based on your business needs. Everything is integrated into your POS for a stress-free experience.

  • Payment can be processed from Mastercard, Visa, Discover, and American Express cards, and payment can be taken without an internet connection in offline mode.

    Personalized Customer Experiences

  • Know what your customers like. Track items they purchase, unique preferences, and feedback automatically every time you make a sale.

  • Payment details for regular customers can be stored, enabling users to charge them at the checkout with the tap of a button.

    Streamline Employee Management

  • Merchants can enable employee passcodes to control what data each employee is able to access, and all transactions are linked to employees, allowing users to keep track of who is responsible for each sale or refund, and reconcile commissions or tips.

  • Employees can clock in and out with timecards on the point of sale, with automatic overtime calculation, and hours can be edited by users.

    Drive Business Growth

  • Look at real-time sales trends to see how your business is doing. Review historical data to see what’s working. Use your POS’s built in sales and inventory reports to determine new opportunities and the right products to sell.

  • Sales reports can be filtered by location, device, and employee, and revenue-per-labor-hour reports can be generated to identify the most efficient employees.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, Ireland, Japan, United States

    Supported Languages

    English, French, Japanese, Spanish

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Square Point of Sale

    Images

    Square Point of Sale Software - The point of sale that's so much more than a point of sale.
    Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale.
    Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy.
    Square Point of Sale Software - Accept every way your customers want to pay.
    Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe.
    Square Point of Sale Software - Keep track of your sales, inventory, and locations, all in one system.
    View 7 more
    Square Point of Sale video
    Square Point of Sale Software - The point of sale that's so much more than a point of sale. Square Point of Sale Software - Sell at the counter, on the go, or online, so you never miss a sale. Square Point of Sale Software - Customize your checkout to keep your line moving and your customers happy. Square Point of Sale Software - Accept every way your customers want to pay. Square Point of Sale Software - Track customer’s preferences and purchases with every card swipe. Square Point of Sale Software - Keep track of your sales, inventory, and locations, all in one system.

    Features

    Total features of Square Point of Sale: 98

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Bar POS
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • CRM
    • Cash Management
    • Cataloguing/Categorisation
    • Clock In / Out
    • Commission Management
    • Contact Database
    • Credit Card Processing
    • Custom Cake Orders
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customisable Branding
    • Customisable Invoices
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Security
    • Data Synchronization
    • Delivery Management
    • Discount Management
    • Document Storage
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • Estimating
    • For Bakeries
    • For Restaurants
    • Fraud Detection
    • Gift Card Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Invoice Processing
    • Labor Cost Calculator
    • Layaway Management
    • Loyalty Program
    • Menu Builder
    • Mobile Access
    • Mobile Payments
    • Multi-Location
    • Multi-Store
    • Offline Access
    • Online Invoicing
    • Online Ordering
    • Online Payments
    • Order Entry
    • Order Management
    • Order Processing
    • Ordering Automation
    • PCI Compliance
    • Partial Payments
    • Payment Processing
    • Point of Sale (POS)
    • Price / Margin Management
    • Pricing Management
    • Promotions Management
    • QR Codes
    • Quotes/Estimates
    • Real Time Data
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Recurring/Subscription Billing
    • Reporting/Analytics
    • Restaurant POS
    • Retail Inventory Management
    • Retail POS
    • Returns Management
    • Returns Tracking
    • Sales History
    • Sales Reports
    • Sales Tax Management
    • Sales Trend Analysis
    • Search/Filter
    • Separate Checks
    • Split Checks
    • Stock Management
    • Summary Reports
    • Tax Calculation
    • Third Party Integrations
    • Time Clock
    • Timesheet Management
    • Tips Management
    • Transaction History
    • eCommerce Management

    Alternatives

    Clover

    4.0
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    PayPal

    4.7
    #2 Alternative to Square Point of Sale
    PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether...

    Shopify POS

    4.6
    #3 Alternative to Square Point of Sale
    Built for retail, Shopify POS is a point of sales system that brings your sales, inventory, customers and more together...

    Venmo

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    Reviews

    Overall rating

    4.7 /5
    (1,734)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support
    4.4/5

    Already have Square Point of Sale?

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    Showing 5 reviews of 1,734
    Athena P. Athena P.
    Overall rating
    • Industry: Wholesale
    • Company size: 2-10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    A huge help when running estate sales

    Reviewed on 18/02/2020

    Square point of sale has been a great asset allowing us to take card payments not only in person...

    Square point of sale has been a great asset allowing us to take card payments not only in person when we run an estate sale but also over the phone for clients who wish to pay their invoices with a card versus a check. The option of a text or email receipt is also very helpful for those who want proof of purchase/payment when we don't have a printer onsite.

    Pros

    It allows us to take card payments for any amount using the app when a customer doesn't have cash instead of the risk of taking a check.

    Cons

    The processing fees are competitive with other services such as PayPal but still high and cut into our profits.

    Jacob S. Jacob S.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Square POS offers new and flexible use

    Reviewed on 28/04/2020

    Overall, I would 100% recommend Square for new businesses. Start up costs can be next to nothing...

    Overall, I would 100% recommend Square for new businesses. Start up costs can be next to nothing and it doesn’t require someone to install it. And NO CONTRACTS :)

    You can then add on their additional features which should be able to sustain your businesses growth for as long as you need it too.

    In terms of switching to square, make sure your existing equipment can be reused .

    Pros

    Square is offering a software that is versatile and also nearly free for a new business that doesn’t have money to spend on start up costs or an existing business that has been ripped off from an expensive POS company. You can literally just use your iPhone with a card swipe. Or for the brick and mortars use their new and sleek looking square register.

    In terms of interface, Squares basic dashboard is free to the public and can be set up as fast as signing up for a email account. You can learn it’s navigation in a matter of minutes and you are able to subscribe for the extras you need like loyalty, gift cards or marketing. Very simple, very user friendly, and the support is actually helpful.

    Cons

    Switching from a POS company that requires a lot of upfront infrastructure and training, I don’t have a lot of bad things to say about squares POS and software other than the existing equipment they told us we could use hasn’t necessarily been easy to re use. Also you are not able to get as granular in customizing some features as other softwares

    Van G. Van G.
    Overall rating
    • Industry: Automotive
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Customers trust Square

    Reviewed on 14/10/2021

    It's been a clean and simple process from day one. Works seamlessly, integrates with all of our...

    It's been a clean and simple process from day one. Works seamlessly, integrates with all of our appropriate softwares, and has a competitive price.

    Pros

    It has a clean simple user interface both on the internal side of things and the customer facing side. Customers recognize square and are both familiar and comfortable processing payments here.

    Cons

    A few years ago we had problems with connecting devices to smart phones. Seems like these issues have been resolved. There also seems to be an error that occurs 9/10 times when trying to share an invoice link manually. It will send an email to the customer even if you select the option to send it manually. Not a deal breaker by any means, but sometimes we would like to send it via text and not email, but are forced to do both.

    Zephyr V. Zephyr V.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great features but not the most reliable

    Reviewed on 08/04/2021

    Square has amazing features and is easy to use. It's also great to take on the go. I would have...

    Square has amazing features and is easy to use. It's also great to take on the go. I would have given it 5 stars if it weren't for the issues with buffering and transactions not going through. Because of these issues, Square was too unreliable for me.

    Pros

    Square was really easy to set up and use. It has a lot of great features like analytics, sales reports, manual credit card entry, and more. It's also really easy to set up and edit your menu. The fees that Square takes on credit card payments are not high and are very reasonable. Square is also excellent for on-the-go sales and is very portable. It's easy to take to different venues and events.

    Cons

    I encountered a lot of problems with Square. I was mainly using it to sell goods at my local farmer's market. Often after swiping a customer's credit card Square would be stuck with the loading symbol and the transaction would never go through. There were many times I had to shut down the app and reopen and ask the customer to swipe again with another credit card. There have been times where the customer was charged twice and times where the customer was never charged at all! It was very disappointing encountering these setbacks while I have a limited time to sell at the farmer's market. There were also times where it appeared that the sale went through and then later after checking my sales reports I could see that several transactions were missing and I was never paid. I also tried Square on multiple devices but the problems persisted.

    Robert G. Robert G.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    This is our go to POS for our cliente

    Reviewed on 05/10/2021

    Perfect.. Whenever there is an issue Squares customer service has been awesome.

    Perfect.. Whenever there is an issue Squares customer service has been awesome.

    Pros

    We love that its easy to setup and use. Customer support is amazing. It is also very easy to learn.

    Cons

    Can't really say there are any cons to this software.

    Alternatives Considered

    Clover

    Reasons for Switching to Square Point of Sale

    We have used it in the past with other client
    Showing 5 reviews of 1,734 Read all reviews

    Square Point of Sale FAQs

    Below are some frequently asked questions for Square Point of Sale.

    Square Point of Sale offers the following pricing plans:

    • Pricing model: Free Version
    • Free Trial: Available

    Square's pricing is simple for businesses of all sizes. It's free to use, and no contracts, fine print, or manuals required. Pay 2.6% + 10¢ per swipe or 3.5% + 15¢ per manually entered transaction.

    Square Point of Sale has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Square Point of Sale supports the following languages:

    English, French, Japanese, Spanish

    Square Point of Sale supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Square Point of Sale integrates with the following applications:

    Acuity Scheduling, Cleantie, Craver, DAVO, Fomo, Integromat, Linktree, Local Line, Mailchimp, MarginEdge, MoeGo, Paymo, Poptin, Printful, Quickbooks Online, Shopventory, Sku IQ, Sociavore, Stitch Labs, Synder, Wix, WooCommerce, Xero

    Square Point of Sale offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Square Point of Sale.