--- description: Learn more about Carbonite. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Carbonite Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Backup Software](/directory/496/backup/software) > [Carbonite](/software/90986/carbonite) # Carbonite Canonical: https://www.getapp.com.au/software/90986/carbonite Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/90986/carbonite?page=2) > Carbonite lets users backup all the data on their computer as long as it’s connected to the internet. It is a cybersecurity software that allows businesses to back up their files and digital assets, as well as recover them in the event of a data loss. > > Verdict: Rated **4.3/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 172 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenText - **Founded**: 2004 ## Commercial Context - **Starting Price**: USD 4.92 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Carbonite offers Home, Home \& Office and Business solutions. The price varies from $59 per computer per yer to $599 per year. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) - **Supported Languages**: Chinese, English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Monitoring - Archiving & Retention - Automatic Backup - Backup Scheduling - Backup and Recovery - Cloud Backup - Compliance Management - Compression - Continuous Backup - Data Migration - Data Recovery - Data Replication - Data Security - Data Storage Management - Disaster Recovery - Encryption - Endpoint Protection Software - File Management - File Transfer ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Backup Software](https://www.getapp.com.au/directory/496/backup/software) ## Related Categories - [Backup Software](https://www.getapp.com.au/directory/496/backup/software) - [Business Continuity Software](https://www.getapp.com.au/directory/272/business-continuity/software) - [Data Loss Prevention Software](https://www.getapp.com.au/directory/1215/data-loss-prevention/software) - [Archiving Software](https://www.getapp.com.au/directory/1055/archiving/software) - [Cybersecurity Software](https://www.getapp.com.au/directory/1035/cybersecurity/software) ## Alternatives 1. [Cove Data Protection](https://www.getapp.com.au/software/108695/solarwinds-msp-backup-recovery) — 4.7/5 (217 reviews) 2. [OpenText Cloudally Backup for Microsoft 365](https://www.getapp.com.au/software/107259/cloudally) — 4.7/5 (94 reviews) 3. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (282 reviews) 4. [IDrive](https://www.getapp.com.au/software/2056979/idrive) — 4.6/5 (1200 reviews) 5. [NAKIVO Backup & Replication](https://www.getapp.com.au/software/131035/nakivo) — 4.8/5 (457 reviews) ## Reviews ### "Easy to use cloud backup solution" — 4.0/5 > **Andrew** | *6 October 2022* | Food Production | Recommendation rating: 8.0/10 > > **Pros**: Once setup it is hands off and if you need to do a restore it is easy to do. > > **Cons**: For us it just worked. We have not had any issues taking backups. We then use carbonite to restore to new systems as we rotate out hardware ----- ### "Easy to set up for peace of mind" — 5.0/5 > **James** | *9 April 2018* | Recommendation rating: 10.0/10 > > **Pros**: We've used Carbonite in our office for years. We recently upgraded to a higher package, and I enjoy the ease of use. Carbonite backs up our files in the background and gives me peace of mind, in case of a catastrophic loss of data. > > **Cons**: Can slow down the use of the computer sometimes. Especially if trying to delete a file that is being backed up at the time. ----- ### "Deletion of backup" — 3.0/5 > **Verified Reviewer** | *11 May 2022* | Government Administration | Recommendation rating: 0.0/10 > > **Pros**: I found nothing positive about this software. Software was not as user friendly as the backup company Carbonite bought out. Sorry I kept with it but also shocked to see their deletion policy. > > **Cons**: Carbonite has a 30 day policy to delete all data and is not recoverable if your subscription laps. Unfortunately my computers had to be reimaged due to malware, my credit card was compromised and I was just starting over when I found out Carbonite had deleted my data 5 days before. I had one email that stated my subscription had expired because my Credit card had changed. I didn' see it as I was caught up getting everything back on line. But my real problem with carbonite is this 30 day policy of wiping my backups off the server when you have been a customer for years. I totally was confident my data would be there. About 20 years of data was wiped out .I talked to a manager and she said that it is industry standard practice. I checked with several backup companies and none of them were definitely more reasonable. In most they were still recoverable. I didn't expect this type of service. Things happen unexpectedly and you would like to think the company you trusted your data with would have some archive. computers are being hacked every day and a company that cant hold on to your data during replacements etc is not customer friendly and not standing behind what they promise. By the way this company bought out my past backup company I had for years that definitely did not have a policy like this one. Go look for their policy. You will be frustrated finding it. But its been my pleasure to hear that multiple times as their excuse. I hope \[SENSITIVE CONTENT\] sees this review ----- ### "Great online backup service" — 4.0/5 > **Lester** | *13 July 2018* | Recommendation rating: 7.0/10 > > **Pros**: You can backup your server and desktops using the locally installed software. You have great control over what and when everything is backed up. > > **Cons**: When I needed to do a full server restore, it would have taken days to restore. I contacted Carbonite which sent me a hard drive with our backup on it, which save me many hours. > > It helps me to sleep at night. ----- ### "I use Carbonite to backup my data files." — 5.0/5 > **Ross** | *2 April 2018* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The fact that Carbonite runs in the background and ensures my files are always backed up is great. Once it is setup, you do not have to do anything with 95% of your data. > > **Cons**: It would be nice to have it automatically backup all file sizes - without going to specific large files to add them. > > Peace of mind that my data is backed up. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/90986/carbonite?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/90986/carbonite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data