About Confluence

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.

Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.

Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.

Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.

No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.

In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.

Pricing starting from:

USD 5.16/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Confluence

  • One platform that houses content creation, real time editing, document management, social features, and more.
  • Industry trusted by 30,000+ organizations.
  • First class Jira integration.
  • Customize with over 3,000 apps from the Atlassian Marketplace
  • Flexible enough to grow with your team and your organization through a consistent and logical organization method.
  • Available on both desktop and mobile native apps.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premises

    Markets

    Angola, Australia, Austria, Belgium, Brazil and 32 others

    Supported Languages

    English, French, German, Japanese, Korean and 3 others

    Pricing starting from:

    USD 5.16/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - Confluence on mobile
    Confluence Software - Confluence share page
    Confluence Software - Confluence create projects
    Confluence Software - Confluence comments
    Confluence Software - Confluence comments
    View 20 more
    Confluence video
    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - Confluence on mobile
    Confluence Software - Confluence share page
    Confluence Software - Confluence create projects
    Confluence Software - Confluence comments
    Confluence Software - Confluence comments

    Features

    Total features of Confluence: 99

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Assignment Management
    • Audio File Management
    • Audit Trail
    • Brainstorming
    • Calendar Management
    • Catalog Management
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Content Management
    • Content Publishing Options
    • Customisable Branding
    • Customizable Templates
    • Data Security
    • Discussions/Forums
    • Document Capture
    • Document Classification
    • Document Generation
    • Document Management
    • Document Review
    • Document Storage
    • Documentation Management
    • Drag & Drop
    • Due Date Tracking
    • Email Management
    • Feedback Management
    • File Management
    • File Sharing
    • For the IT sector
    • Full Text Search
    • Gamification
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting/Tracking
    • Idea Management
    • Idea Ranking
    • Ideation
    • Information Governance
    • Innovation Management
    • Knowledge Base Management
    • Knowledge Management
    • Marketing Calendar
    • Meeting Management
    • Milestone Tracking
    • Mind Maps
    • Mobile Access
    • Multiple Projects
    • Planning Tools
    • Portfolio Management
    • Prioritization
    • Process/Workflow Automation
    • Product Lifecycle Management
    • Product Roadmapping
    • Productivity Tools
    • Progress Tracking
    • Project Management
    • Project Planning
    • Project Planning/Scheduling
    • Project Tracking
    • Real Time Editing
    • Real-Time Chat
    • Real-Time Data
    • Real-Time Notifications
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management
    • Resource Management
    • Rich Text Editor
    • Risk Management
    • Role-Based Permissions
    • Search/Filter
    • Self Service Portal
    • Single Sign On
    • Stakeholder Defined Attributes
    • Status Tracking
    • Strategic Planning
    • Surveys & Feedback
    • Tagging
    • Task Management
    • Task Progress Tracking
    • Template Management
    • Text Editing
    • Third-Party Integrations
    • Time & Expense Tracking
    • Traceability
    • Transcripts/Chat History
    • Unified Directory
    • Version Control
    • Visualization
    • Workflow Management

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    Reviews

    Overall rating

    4.5 /5
    (3,553)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.2/5
    Customer Support
    4.3/5

    Already have Confluence?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 3,553
    Sarah
    Sarah
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A superior collaborative workspace

    Reviewed on 02/11/2023

    The platform is accessible to anyone and has an open interface, letting our company set up...

    The platform is accessible to anyone and has an open interface, letting our company set up collaborative spaces where staff can collaborate productively on a wide range of projects. It's reliable, and it made it easy to increase our property holdings. It may not be necessary to invest time and resources into teaching employees how to use Confluence because it may be extremely user-friendly.

    Pros

    Confluence's suite of team communication tools is crucial to any effort to increase output. It's a lot dependable and much cheaper than other options. It's essential equipment for anyone seeking total control over their team's overall performance.

    Cons

    It's a steep learning curve for our less tech-savvy customers to become proficient at working on our websites. The fact that the support staff is exclusively fluent in English may also be an inconvenience for some consumers. Integration with Azure DevOps is a little bit of a challenge.

    Jake
    Overall rating
    • Industry: Computer Software
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Confluence - Keep your company organized and documented!

    Reviewed on 20/01/2025

    Positive! I enjoy using confluence in my day to day. I use it often for my own page creation as...

    Positive! I enjoy using confluence in my day to day. I use it often for my own page creation as well as discovery of other resources.

    Pros

    - Organization of files is super helpful to keep things easily discoverable
    - Customizations on pages
    - Integrations with other platforms and services

    Cons

    Sometimes permissions. I find often times I forget to change them before sending to a coworker and they’ll need to request access.

    Verified Reviewer
    Overall rating
    • Industry: Retail
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    It served its purpose for a while.

    Reviewed on 04/01/2024

    I used Confluence for several years on-prem, now that the Atlassian have discontinued support for...

    I used Confluence for several years on-prem, now that the Atlassian have discontinued support for on-prem its time to find an alternative that is secure. Atlassian cloud has far too many data breaches to trust them to host trade secrets and other confidentual data.

    Pros

    Concurrent users collaborating on the same article at the same time.

    Cons

    Poor customer service (ignored)
    Too many security vulnerabilities to have internet-facing
    Atlassian discontinued on-prem offering to push more expencive cloud hosted option.
    Inverse economy of scale, pricing increases as teams grow.

    Ian Christian
    Overall rating
    • Industry: Consumer Services
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Confluence can influence!

    Reviewed on 18/10/2024

    Pros

    This ia the best knowledge base that I have used.

    Cons

    I would suggest to have an option for dark mode.

    Alternatives Considered

    Guru

    Reasons for Switching to Confluence

    The reason we choose confluence is because of ease of use, most of our newbies were able to navigate Confluence with ease.
    Merem
    Overall rating
    • Industry: Computer Software
    • Company size: 501–1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Confluence

    Reviewed on 23/12/2024

    Pros

    Confluence is great for teamwork because it lets everyone work together on shared pages easily. It keeps all documents in one place, so it’s easy to find and organize information. It also works well with other tools like Jira.

    Cons

    Confluence can feel complicated for new users, making it hard to learn at first. Its formatting options are not very user-friendly and can be frustrating to use. Sometimes, it’s also slow or hard to navigate when there’s a lot of content.

    Showing 5 reviews of 3,553 Read all reviews

    Confluence FAQs

    Below are some frequently asked questions for Confluence.

    Confluence offers the following pricing plans:

    • Starting from: USD 5.16/month View Pricing Plans
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month

    Confluence has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Confluence supports the following languages:

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Confluence supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Confluence integrates with the following applications:

    Balsamiq, Docusign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, JIRA Service Management, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, Trello, draw.io

    Confluence offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Confluence.