TeamViewer
TeamViewer
About TeamViewer
As a leading global technology company, TeamViewer offers a comprehensive suite of digital solutions, anchored by its industry-leading secure remote connectivity platform—enabling users to access, control, manage, monitor, and support any device, across platforms, from anywhere.
Committed to continuous innovation, TeamViewer advances Remote Connectivity, Augmented Reality, the Internet of Things, Artificial Intelligence, Digital Employee Experience, and Digital Customer Engagement, empowering businesses with smarter, more efficient workflows.
With more than 630,000 customers and over 2.5 billion installations, TeamViewer remains free for private, non-commercial use, delivering seamless and secure connectivity to users worldwide.
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11610 Reviews
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- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Teamviewer best experience
Reviewed on 08/08/2025
Perfect and innovating system. Very good account handling features. Using mobile device is a very...
Perfect and innovating system. Very good account handling features. Using mobile device is a very interesting experience. Customer support was immediate !
Pros
Multi screens management is efficient and very helpful. Each screen can be shown in individual window !
Cons
The old console was more simple and efficient. We prefer the old interface at the moment. Also the new interface seems to be slower
Alternatives Considered
AnyDeskReasons for Switching to TeamViewer
Response from TeamViewer
Hello Kostas,
Thank you for your rating and your support.
However, we're sorry to hear that the new interface isn´t simpler than the old one. We understand that adapting to changes, especially in technology, can be disappointing when it's supposed to make things easier.
To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
We hope this information will help you in future connections.
Best regards,
Valeria/TeamViewer
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes Remote Support Simple and Efficient
Reviewed on 05/12/2025
Despite a few drawbacks, TeamViewer has been a dependable and efficient tool for us. It saves a lot...
Despite a few drawbacks, TeamViewer has been a dependable and efficient tool for us. It saves a lot of time, makes remote support simple, and consistently performs well. We’re overall very satisfied and plan to keep using it.
Pros
Very easy to use — even non-technical users can follow the connection steps.
Stable and fast remote sessions — works smoothly even on average internet connections.
Cross-platform support — Windows, macOS, Linux, mobile apps — everything connects seamlessly.
Great for remote troubleshooting — screen sharing, file transfer, and session recording are extremely helpful.
Strong security — two-factor authentication and session logs provide good peace of mind
Cons
Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly.
Response from TeamViewer
Hello Ashutosh,
Thank you for sharing your experience!
We’re really glad to hear that TeamViewer has been a dependable, efficient tool for your team. It’s great that it helps you save time and makes remote support simple and reliable.
Regarding your comment about the drawbacks, when experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer.
If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue.
Your feedback means a lot to us!
All the best,
Valeria/TeamViewer
- Industry: Gambling & Casinos
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 8.0 /10
Reliable and Simple Remote Support
Reviewed on 07/12/2025
Pros
TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection is fast and reliable. The built-in file sharing is convenient and eliminates the need for other tools.
Cons
The interface could be cleaner. Some options are a bit scattered, which adds a few extra clicks when looking for a specific feature—but once you know the workflow, it’s not an issue.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 6.0 /10
Pretty Solid!
Reviewed on 21/07/2025
I have used Teamviewer for 10 years on and off, and the product works the exact same as it always...
I have used Teamviewer for 10 years on and off, and the product works the exact same as it always has: really well. While I have concerns about security and the lack of new features that could be added to this, it is a strong tool for businesses looking to get something up and running.
Pros
Teamviewer is a great entry level tool for unattended access to use with an RMM, or on it's own. It has consistently strong support and can be implemented for any type of customer.
Cons
Some security concerns exist for connection passwords and static Device IDs based on the system that could lead to a compromised device, but hardening methods have improved significantly. I still have fears about some tooling that remains to be addressed.
Response from TeamViewer
Hello Lorenzo,
Thank you for taking the time to value us. Your feedback is very important to us.
Regarding your security concerns, we understand your point, and this is why, now, for a more secure connection, we recommend the use of session links. For details: https://community.teamviewer.com/English/discussion/129996/the-advantages-of-session-links-over-id-and-password-sharing?utm_source=community-search&utm_medium=organic-search&utm_term=session+links
Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a nice day!
Valeria/TeamViewer
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 9.0 /10
Still love it...
Reviewed on 25/11/2025
I've been with TV from their beginning and i loved it. Until they started to pack in it as many...
I've been with TV from their beginning and i loved it. Until they started to pack in it as many features as they could think about. It was a sleek, reliable tool, sitting in the corner somewhere and let me to connect with any resource just by double click on the name. IF (And it is a very big IF) I needed any details, i could call them up through 'Properties' Now it is a huge monster half-screen size with tons of unneeded information, icons and whatnot. To connect with something you need to go through the whole series of clicks and manipulations. I'm not even talking about totally unfamiliar look which you really need to learn. It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that program instead of simply continue to work. And attempts to pack in a 1000 of features into one program is disastrous.
Giving you a free idea - make a 'Light' version, just for remote control, as the initial version was - it will be sold by a landslide, I'll be the first in line. Not that I expect you to do that :)
Pros
There are many good things to be said about TV. I am with TV since their very first versions and it says something about its quality, given it never has been on cheap side. I don't have to think about what to install - i always install a full client. This allows me to log in to ANY computer with full client and work as from your own computer, all resources available, familiar workspace. Means I can go to any location, find spare machine, log in and access any server or workstation/laptop. Gives me an unmatched freedom and makes my life as an IT manager and life of my admins so much easier.
Also, Teamviewer is extremely reliable and connects through any firewalls with ease.
Cons
Interface. The very first interface was slim, simple, logical and easy to use. Took a little from screen space, could be moved somewhere in the corner. Double click connected you to any machine. Now it is heavy and huge monster with no logic whatsoever. Hard to navigate. Tons of unneeded details. To do a simple thing requires to navigate to it through a pile of totally nonsensical icons and even after that you need to specifically choose what to do instead of simple double click on the name of the resource. Chat window, taking a quarter of the screen? Seriously? I need chat only to ask a few quick questions; it is not my main area where my work is. I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business.
Alternatives Considered
Take ControlReasons for Switching to TeamViewer
Response from TeamViewer
Hello Serguei,
Thank you for your honest feedback and for taking the time to detail your experience.
Regarding your comment about the new interface, ease of use is critical, and your insights on interface complexity and pricing will help us guide improvements.
However, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/.
Finally, please be assured that your feedback is incredibly valuable, and we will ensure it reaches the relevant team.
All the best!
Valeria/TeamViewer
TeamViewer FAQs
Below are some frequently asked questions for TeamViewer.Q. What type of pricing plans does TeamViewer offer?
TeamViewer offers the following pricing plans:
- Starting from: USD 24.90/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
Q. Who are the typical users of TeamViewer?
TeamViewer has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TeamViewer support?
TeamViewer supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
Q. Does TeamViewer support mobile devices?
TeamViewer supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TeamViewer integrate with?
TeamViewer integrates with the following applications:
AnyDesk, Avira Exchange Security, Dynamics 365 Business Central, Freshdesk, Google Meet, IBM Security MaaS360, Ivanti Neurons for MDM, Jira, Microsoft Azure, Microsoft Enterprise Mobility + Security, Microsoft Intune, Microsoft Outlook, Microsoft Teams, NinjaOne, Okta, Salesforce Sales Cloud, Salesforce Service Cloud, ServiceNow, Slack, SysAid, Zendesk Suite, Zoho CRM, Zoho Desk
Q. What level of support does TeamViewer offer?
TeamViewer offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for TeamViewer.
Remote Support Software