Deputy

Deputy

Staff Scheduling, Time & Attendance (Time Clock) & More

4.7/5 (514 reviews)

Deputy Overview

Deputy is an all-in-one employee scheduling (rostering), time & attendance (time clock), tasking and communication platform. Use Deputy's mobile apps to manage your team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service. All powered by simple, intuitive design.

Deputy provides an end-to-end solution for managing your workforce. From employee scheduling (rostering) to payroll integration, all provided as one solution. Do your scheduling using our web or mobile app and publish to your staff via email/sms/push notification with the option of having your employees confirm their shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer your virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations. Or download to file for excel or on-premise analysis. It's simple, it's easy and it's fast!

Pricing

Starting from
USD 2.50/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), Chinese (Traditional), English, French, German and 5 others, Italian, Japanese, Korean, Portuguese, Spanish

Deputy Reviews

Overall rating
4.7/5
96% positive reviews
394
Excellent
100
Very good
14
Average
3
Poor
3
Terrible
Troy M.

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!

Used Daily for 2+ years
Reviewed on 27/07/2019
Review Source: Capterra

We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

Pros

Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

Cons

I wish it synced with my Google calendar. Only thing missing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nigel G.

Business Critical - Couldn't be without it!

Used Daily for 6-12 months
Reviewed on 30/04/2017
Review Source: Capterra

Pros

We love the fact that it gives both the manager and the staff the flexibility to control their shifts and it gives the employees a sense of ownership - they are almost responsible for their own time management.

Not to mention all the flexibility it gives the management of building shift templates, managing leave and the especially the time sheets (now that paid breaks are a feature) it makes payroll preperation a breeze. (We haven't yet used the Xero payroll integration and the Xero payroll has not yet been rolled out in our country, but we are looking forward to it).

As a busy little cafe we have also used the task management feature to cover off all of our daily / weekly food safety requirements which makes it much easier for everyone to input their duties and the simple fact is - if its easier, it gets done.

Before moving to Deputy we tried a few other products but this one seemed to suit us best and one of the main reasons we moved is because we felt it offered the best value for money especially as our staff numbers change all the time.

We have recently expanded our operation to second location and without Deputy the shift management could have been hectic. Having this system already in place just meant that we had one less thing to worry about.

Deputy has become an integral part of our daily routine.

Cons

As mentioned earlier we are a busy little cafe so we spend most of our time on the shop floor, whilst Deputy has a fantastic mobile options and visibility, as managers it would be great if had more flexibility to "approve" more employees requests on the go like shift swaps and leave applications.

Also I found that the employees with Android phones seem to have a few bugs still hiding away in their app and they also don't yet have access to the task manager on their phones.

However, these are fairly small issues in the great scheme of things and based on the development rate and technical support I have received to date I have no doubt that these are already in the development pipeline. We look forward to the updates as they roll out.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Grace K.

Exactly what I was looking for

Used Daily for 2+ years
Reviewed on 25/05/2017
Review Source: Capterra

Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll.

Pros

The scheduling features, clocking in and out (especially with location services), communication with team capabilities, and overall polished interface are so well thought out and done. I researched several different software and apps, but this one really checked a lot of boxes for our small business. We have a core staff and many seasonal staff, so having a versatile staffing and scheduling app was very important. I love that I can copy weekly schedules, easily change staffing whenever I need to, communicate with the team about changes right through the app, and write notes about each shift with additional information. When it's time for payroll, the approval and tallying of hours is so quick and easy.

Cons

So far it is an indispensable part of my business. I (and my staff) absolutely love it. The only issue I still have with the app is its inability to have several different pay rates for each person. Our company offers several different "jobs" that people can claim, but each job has its specific pay rate. When it comes to payroll, it would be nice to be able to select which payrate that employee is being paid for each shift/or position. Once this is in place, then I will be able to benefit from the budget and exporting features of the app. Right now, I cannot, but I understand this may be a special set-up.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anthony M.

Reduce scheduling time impact on your business

Used Daily for 1+ year
Reviewed on 27/01/2017
Review Source: GetApp

We have over 170 staff in 6 regions nationally. We are looking to expand this to our international teams.
We operate event merchandising at venues all around the country, however, we cannot install fixed hardware to have our team clock on and off for their shifts.
The Deputy experience for our team created greater transparency and opened up a more robust communication culture.
We operate under 3 awards across the business based on location and our team can work in multiple locations, so we needed to develop a script to understand how all the awards needed to interact with each other. Thanks to the thorough API library we were able to completely customize scripts and reports to cut our timesheet approval experience to less than 1 hour on a Monday and the payroll team was able to free up 2 entire days from their week.
Our rostering team has been able to reduce the time working on roster production to 2 days and maintenance of the rosters has become a much more simple task - this can often be done in the app!
Deputy has allowed our business to scale without increasing our scheduling workload. We have expanded our operations team to focus on our business practices and service delivery and because Deputy is part of our team now we have far greater visibility than ever before without additional time invested.

Pros

No fixed hardware required
Scalability
News Feed has our team communicating more openly
Custom Reporting
Award Interpretation - Once scripts written (we run with 3 different awards)
App Experience
Quick Payroll/Timesheet Approvals

Cons

Integration of Enterprise Version with Basic Version - Particularly Locations do not pick up the same address fields.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Kevin B.

The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love it!

Used Daily for 6-12 months
Reviewed on 17/04/2018
Review Source: Capterra

Pros

As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!

Cons

At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Deputy Pricing

Starting from
USD 2.50/month
Pricing options
Free Trial
Subscription
Value for money

30-day free trial, no credit card required.

Scheduling: $2.50/user/month
Time & Attendance: $2.50/user/month
Premium: $4/user/month
Enterprise: Please contact for Enterprise pricing
Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)

Deputy Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Compliance Management
  • Data Import/Export
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration

  • Audit Trail
  • Auditing
  • Custom Fields
  • Customizable Reporting
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Workflow Management

Additional information for Deputy

Key features of Deputy

  • Absence management
  • Accounting integration
  • Activity logging
  • Approval process control
  • Attendance management
  • Auto-Scheduling
  • Automated scheduling
  • Automatic notifications
  • Automatic reminders
  • Availability management
  • Biometric facial recognition
  • Budgeting & forecasting
  • Calendar Sync with Google
  • Certification tracking
  • Clock in / out
  • Commenting
  • Communicate with the whole team on News feed
  • Communication management
  • Compliance management
  • Cost analysis
  • Create timesheets manually on the fly
  • Custom timesheet fields
  • Customizable branding
  • Customizable roles, permissions & organization structure
  • Data import
  • Data import/export
  • Digital Time Clock
  • Document distribution
  • Drag & drop interface
  • Due date tracking
  • Email notifications
  • Employee Scheduling
  • Employee database
  • Employee location tracking
  • Employee management
  • Employee onboarding
  • Employee profile
  • Employee self service
  • Employee time clock
  • Fatigue & overtime management
  • Feedback management
  • Forecast labour requirements using unique demand signals
  • Forecasting
  • GPS
  • Geolocation capture for shift actions
  • Geolocation capture for time and attendance
  • Graphical data presentation
  • Group scheduling
  • HR management
  • Hourly employee tracking
  • Instructor scheduling
  • Labor cost reporting
  • Labor management
  • Location tracking
  • Meal and rest break planning
  • Mobile alerts
  • Multi-location
  • Multi-location support
  • Offline access
  • Online activation
  • Overtime tracking
  • Overtime, penalty rates, loadings calculations
  • POS integration
  • Payroll integration
  • Performance management
  • Performance reports
  • Process control
  • QuickBooks integration
  • Real time analytics
  • Real time data
  • Real time notifications
  • Real time reporting
  • Real time sales data
  • Real time updates
  • Receiving
  • Reporting & statistics
  • SMS integration
  • SMS, email and push notifications
  • Sales reporting
  • Search functionality
  • Secure login
  • Self service portal
  • Shift swap and find replacement features
  • Sick leave tracking
  • Skills tracking
  • Tagging
  • Task Management
  • Task management
  • Task scheduling
  • Task tracking
  • Team Communication
  • Template management
  • Third party integration
  • Time & attendance tracking
  • Time off requests
  • Timesheet management
  • Timesheets
  • Training management
  • User management
  • Vacation / leave tracking
  • Vacation tracking
  • Wage cost forecasting
  • Workplace compliance support
  • iOS app, Android app, Desktop and Mobile web versions

Benefits

  • Run multiple business and locations under one account.
  • Save time on payroll processing and administrative tasks
  • Communicate and get confirmation of read receipts
  • Delegate tasks and track progress
  • Reduce double handling of schedules and timesheets
  • Visibility across your organisation and locations, anywhere, anytime
  • Safe & secure data storage
  • Regular product upgrades and enhancements for free
  • No hardware or software required - just internet access

  • GetApp Analysis

    Deputy automates the process of tracking time and attendance and scheduling employees for businesses of all sizes. The cloud-based time and attendance software is designed to facilitate communication between business owners, managers, and employees, helping busy professionals stay in touch even while on the go. Because it’s completely cloud-based, workers can access their timesheets and leave requests from home or while traveling, as well as in the office.

    Instead of punching a timeclock or filling out paper-based timesheets and leave requests, businesses can centralize everything through Deputy. Businesses report significant savings on payroll costs using Deputy, apart from the additional savings they enjoy by reducing time and administrative costs.

    The main Deputy screen offers a variety of options, including a feed that encourages communication

    What is Deputy?

    Deputy promises to be an easy and powerful time reporting and scheduling app, allowing businesses to request time off and business owners to approve it. The social media-like interface encourages communication among all team members, avoiding the many issues that stem from miscommunication.

    Many businesses find they can simply set up Deputy on a shared iPad, where employees can clock in and out to signal the beginning and end of shifts and breaks. Employees need only choose their name from a list and enter a pin to log their time. When an employee logs in at the kiosk, any pending communications can be read. The employees can also leave messages for supervisors.

    The “kiosk” view of Deputy provides an employee a variety of options

    Deputy Main Features

    Managing Schedules

    Using Deputy’s Rostering feature, business owners can schedule shifts in advance, ensuring all work will be covered even if someone is on vacation. To create a shift, managers just double click on the designated date and choose a start and end time for the shift, as well as the break length. The system will then prompt the manager to choose from a list of available team members, who can be added with just one click.

    Once a roster is finished, the manager can publish it on the app or print it out and hang it on the wall. The next week, last week’s roster can be copied and rearranged to meet that week’s changes. Rosters can also be emailed or text-messaged to employees to keep them from having to come into the office to check them.

    Shifts can be created by clicking on each date and adding a start and end time

    Manage Payroll

    To make payroll easier, Deputy integrates with some of the most popular payroll processing systems. Employee schedules will be connected directly to these applications to ensure pay is processed in a timely and efficient manner. This helps reduce errors while also removing paperwork from the process.

    This payroll integration will also make things easier at tax time. Businesses can use the information gathered by Deputy to process payroll taxes, whether they handle them independently or utilize a tax preparation service. Deputy also integrates with several popular project billing apps to make client billing easier.

    Once timesheets have been approved, they can be exported to payroll

    Timeclock Replacement

    Wall-mounted timeclocks have become outdated, but they served an important purpose. For shift workers, an on-site device that allows for easy punching in and out is crucial. Instead of relying on each employee to use a personal smartphone or tablet, Deputy Kiosk for iPad resides on a dedicated device that can be set up in a shared area, accessible to all workers.

    Deputy also solves the problem of employees clocking in for each other by allowing the use of photo capture to verify an employee is actually on site when the start time is logged. For employees who have their own smartphone, an app can be used to not only clock in, but also use geo location to log the exact location of the employee clocking in.

    Upon arrival at a location, the employee chooses the work location to clock in

    Communication Facilitation

    Deputy ensures business owners can easily communicate with all team members, with the ability to send updates to everyone at once. When tasks need to be assigned, they can be sent to team members directly within the app, which lets business owners communicate assignments as soon as they think of them. No more leaving Post-It notes on POS terminals or making last-minute phone calls. Once a task is complete, managers will receive a notification.

    Through Deputy, managers can keep performance journals that consistently update staff of their performance. This consistent communication can help a business keep morale high, while also ensuring business owners are always aware of how a team is performing.

    Through journals, supervisors can provide performance reporting to employees

    Reporting

    Thanks to Deputy’s reporting features, business owners can access information on what team members are doing, including the number of rostered employees and the number of employees on leave. Deputy also provides information on which employees are celebrating birthdays.

    Using the Roster vs Timesheet vs Sales report, owners can see how scheduling is impacting sales, whether positively or negatively. This can show how unscheduled overtime or unworked but scheduled hours are impacting a business’s bottom line.

    Reporting provides an overview of employee activity

    Deputy Integrations

    From payroll to point of sale, Deputy integrates with a variety of applications, allowing businesses to streamline operations to further save money. These integrations include payroll software like Xero, ZenPayroll, QuickBooks, project billing software like WorkflowMax, Wennsoft and POS software like Vend, Kounta and Shopify.

    Deputy is also available in the Google Apps marketplace, which lets administrators install the software in a business’s apps domain. Once there, users can install Deputy with one click.

    Deputy Pricing

    A starter plan is available for free, but most businesses will prefer to upgrade to a paid plan for full benefits. The premium plan is only $1 per employee per week and includes unlimited employees and locations and the ability to send rosters via SMS and email.

    Deputy Bottom Line

    • Easy scheduling and managing of hourly employees
    • Deputy Kiosk allows employees to clock in and out using an iPad app
    • Ability to track employee behaviors and use photo authentication
    • Cloud-based interface allows access from anywhere
    • Reporting helps business owners determine effectiveness of scheduling

    Deputy FAQs

    Below are some frequently asked questions for Deputy.

    Q. What type of pricing plans does Deputy offer?

    Deputy offers the following pricing plans:

    Starting from: USD 2.50/month

    Pricing model: Subscription

    Free Trial: Available

    30-day free trial, no credit card required.

    Scheduling: $2.50/user/month
    Time & Attendance: $2.50/user/month
    Premium: $4/user/month
    Enterprise: Please contact for Enterprise pricing
    Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)

    Q. What are the main features of Deputy?

    Deputy offers the following features:

    • Absence management
    • Accounting integration
    • Activity logging
    • Approval process control
    • Attendance management
    • Auto-Scheduling
    • Automated scheduling
    • Automatic notifications
    • Automatic reminders
    • Availability management
    • Biometric facial recognition
    • Budgeting & forecasting
    • Calendar Sync with Google
    • Certification tracking
    • Clock in / out
    • Commenting
    • Communicate with the whole team on News feed
    • Communication management
    • Compliance management
    • Cost analysis
    • Create timesheets manually on the fly
    • Custom timesheet fields
    • Customizable branding
    • Customizable roles, permissions & organization structure
    • Data import
    • Data import/export
    • Digital Time Clock
    • Document distribution
    • Drag & drop interface
    • Due date tracking
    • Email notifications
    • Employee Scheduling
    • Employee database
    • Employee location tracking
    • Employee management
    • Employee onboarding
    • Employee profile
    • Employee self service
    • Employee time clock
    • Fatigue & overtime management
    • Feedback management
    • Forecast labour requirements using unique demand signals
    • Forecasting
    • GPS
    • Geolocation capture for shift actions
    • Geolocation capture for time and attendance
    • Graphical data presentation
    • Group scheduling
    • HR management
    • Hourly employee tracking
    • Instructor scheduling
    • Labor cost reporting
    • Labor management
    • Location tracking
    • Meal and rest break planning
    • Mobile alerts
    • Multi-location
    • Multi-location support
    • Offline access
    • Online activation
    • Overtime tracking
    • Overtime, penalty rates, loadings calculations
    • POS integration
    • Payroll integration
    • Performance management
    • Performance reports
    • Process control
    • QuickBooks integration
    • Real time analytics
    • Real time data
    • Real time notifications
    • Real time reporting
    • Real time sales data
    • Real time updates
    • Receiving
    • Reporting & statistics
    • SMS integration
    • SMS, email and push notifications
    • Sales reporting
    • Search functionality
    • Secure login
    • Self service portal
    • Shift swap and find replacement features
    • Sick leave tracking
    • Skills tracking
    • Tagging
    • Task Management
    • Task management
    • Task scheduling
    • Task tracking
    • Team Communication
    • Template management
    • Third party integration
    • Time & attendance tracking
    • Time off requests
    • Timesheet management
    • Timesheets
    • Training management
    • User management
    • Vacation / leave tracking
    • Vacation tracking
    • Wage cost forecasting
    • Workplace compliance support
    • iOS app, Android app, Desktop and Mobile web versions

    Q. Who are the typical users of Deputy?

    Deputy has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Deputy support?

    Deputy supports the following languages:

    Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

    Q. What type of pricing plans does Deputy offer?

    Deputy has the following pricing plans:

    Subscription

    Q. Does Deputy support mobile devices?

    Deputy supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Deputy integrate with?

    Deputy integrates with the following applications:

    ActiveCampaign, Bitium, Gusto, ServiceM8, Square Payroll, Vend, Wagepoint, Workato, WorkflowMax, Xero

    Q. What level of support does Deputy offer?

    Deputy offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials