Deputy Overview
What is Deputy?
Deputy is an all-in-one employee scheduling (rostering), time & attendance (time clock), tasking and communication platform. Use Deputy's mobile apps to manage your team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service. All powered by simple, intuitive design.
Deputy provides an end-to-end solution for managing your workforce. From employee scheduling (rostering) to payroll integration, all provided as one solution. Do your scheduling using our web or mobile app and publish to your staff via email/sms/push notification with the option of having your employees confirm their shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer your virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations. Or download to file for excel or on-premise analysis. It's simple, it's easy and it's fast!
Deputy Overview
Cost
Pricing options
30-day free trial, no credit card required.
Scheduling: $2.50/user/month
Time & Attendance: $2.50/user/month
Premium: $4/user/month
Enterprise: Please contact for Enterprise pricing
Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)
Deputy Features
Media
Deputy Reviews
Deputy Reviews
Excellent & Easy to Use Time Management System
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.
Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling...
We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!
No bad until you try to leave
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Outstanding Customer Support
Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.
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Excellent & Easy to Use Time Management System
Pros
The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.
Cons
The Android app doesn't provide as many features as the IPhone app.
Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!
We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!
Pros
Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.
Cons
I wish it synced with my Google calendar. Only thing missing.
No bad until you try to leave
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Pros
It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.
Cons
Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.
Response from Deputy
Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!
Good, robust T&A sytem
Pros
Easy to use and set up. Mobile App and geo location
Cons
Only support is via e mail and can be slow at times
Outstanding Customer Support
Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.
Pros
Worked closely with our team to add additional features required
Fast response time
Realistic time-frames
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Ensures Compliance
Reporting functions
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive
Cons
More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.
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Deputy Pricing
Deputy Pricing
30-day free trial, no credit card required.
Scheduling: $2.50/user/month
Time & Attendance: $2.50/user/month
Premium: $4/user/month
Enterprise: Please contact for Enterprise pricing
Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)
30-day free trial, no credit card required.
Scheduling: $2.50/user/month
Time & Attendance: $2.50/user/month
Premium: $4/user/month
Enterprise: Please contact for Enterprise pricing
Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)
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Deputy Features
Deputy Features
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Categories
Categories
Additional information for Deputy
Additional information for Deputy
Key features of Deputy
- Absence management
- Accounting integration
- Activity logging
- Approval process control
- Attendance management
- Auto-Scheduling
- Automated scheduling
- Automatic notifications
- Automatic reminders
- Availability management
- Biometric facial recognition
- Budgeting & forecasting
- Calendar Sync with Google
- Certification tracking
- Clock in / out
- Commenting
- Communicate with the whole team on News feed
- Communication management
- Compliance management
- Cost analysis
- Create timesheets manually on the fly
- Custom timesheet fields
- Customizable branding
- Customizable roles, permissions & organization structure
- Data import
- Data import/export
- Digital Time Clock
- Document distribution
- Drag & drop interface
- Due date tracking
- Email notifications
- Employee Scheduling
- Employee database
- Employee location tracking
- Employee management
- Employee onboarding
- Employee profile
- Employee self service
- Employee time clock
- Fatigue & overtime management
- Feedback management
- Forecast labour requirements using unique demand signals
- Forecasting
- GPS
- Geolocation capture for shift actions
- Geolocation capture for time and attendance
- Graphical data presentation
- Group scheduling
- HR management
- Hourly employee tracking
- Instructor scheduling
- Labor cost reporting
- Labor management
- Location tracking
- Meal and rest break planning
- Mobile alerts
- Multi-location
- Multi-location support
- Offline access
- Online activation
- Overtime tracking
- Overtime, penalty rates, loadings calculations
- POS integration
- Payroll integration
- Performance management
- Performance reports
- Process control
- QuickBooks integration
- Real time analytics
- Real time data
- Real time notifications
- Real time reporting
- Real time sales data
- Real time updates
- Receiving
- Reporting & statistics
- SMS integration
- SMS, email and push notifications
- Sales reporting
- Search functionality
- Secure login
- Self service portal
- Shift swap and find replacement features
- Sick leave tracking
- Skills tracking
- Tagging
- Task Management
- Task scheduling
- Task tracking
- Team Communication
- Template management
- Third party integration
- Time & attendance tracking
- Time off requests
- Timesheet management
- Timesheets
- Training management
- User management
- Vacation / leave tracking
- Vacation tracking
- Wage cost forecasting
- Workplace compliance support
- iOS app, Android app, Desktop and Mobile web versions
Benefits
Deputy FAQs
Deputy FAQs
Below are some frequently asked questions for Deputy.
Q. What type of pricing plans does Deputy offer?
Deputy offers the following pricing plans:
Starting from: USD 2.50/month
Pricing model: Subscription
Free Trial: Available
30-day free trial, no credit card required. Scheduling: $2.50/user/month Time & Attendance: $2.50/user/month Premium: $4/user/month Enterprise: Please contact for Enterprise pricing Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)
Q. What are the main features of Deputy?
Deputy offers the following features:
- Absence management
- Accounting integration
- Activity logging
- Approval process control
- Attendance management
- Auto-Scheduling
- Automated scheduling
- Automatic notifications
- Automatic reminders
- Availability management
- Biometric facial recognition
- Budgeting & forecasting
- Calendar Sync with Google
- Certification tracking
- Clock in / out
- Commenting
- Communicate with the whole team on News feed
- Communication management
- Compliance management
- Cost analysis
- Create timesheets manually on the fly
- Custom timesheet fields
- Customizable branding
- Customizable roles, permissions & organization structure
- Data import
- Data import/export
- Digital Time Clock
- Document distribution
- Drag & drop interface
- Due date tracking
- Email notifications
- Employee Scheduling
- Employee database
- Employee location tracking
- Employee management
- Employee onboarding
- Employee profile
- Employee self service
- Employee time clock
- Fatigue & overtime management
- Feedback management
- Forecast labour requirements using unique demand signals
- Forecasting
- GPS
- Geolocation capture for shift actions
- Geolocation capture for time and attendance
- Graphical data presentation
- Group scheduling
- HR management
- Hourly employee tracking
- Instructor scheduling
- Labor cost reporting
- Labor management
- Location tracking
- Meal and rest break planning
- Mobile alerts
- Multi-location
- Multi-location support
- Offline access
- Online activation
- Overtime tracking
- Overtime, penalty rates, loadings calculations
- POS integration
- Payroll integration
- Performance management
- Performance reports
- Process control
- QuickBooks integration
- Real time analytics
- Real time data
- Real time notifications
- Real time reporting
- Real time sales data
- Real time updates
- Receiving
- Reporting & statistics
- SMS integration
- SMS, email and push notifications
- Sales reporting
- Search functionality
- Secure login
- Self service portal
- Shift swap and find replacement features
- Sick leave tracking
- Skills tracking
- Tagging
- Task Management
- Task scheduling
- Task tracking
- Team Communication
- Template management
- Third party integration
- Time & attendance tracking
- Time off requests
- Timesheet management
- Timesheets
- Training management
- User management
- Vacation / leave tracking
- Vacation tracking
- Wage cost forecasting
- Workplace compliance support
- iOS app, Android app, Desktop and Mobile web versions
Q. Who are the typical users of Deputy?
Deputy has the following typical customers:
Small Business, Large Enterprises, Non Profit, Mid Size Business
Q. What languages does Deputy support?
Deputy supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
Q. What type of pricing plans does Deputy offer?
Deputy has the following pricing plans:
Subscription
Q. Does Deputy support mobile devices?
Deputy supports the following devices:
Android, iPhone, iPad
Q. What other apps does Deputy integrate with?
Deputy integrates with the following applications:
ActiveCampaign, Bitium, Gusto, ServiceM8, Square Payroll, Vend, Wagepoint, Workato, WorkflowMax, Xero
Q. What level of support does Deputy offer?
Deputy offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.