Deputy

Staff Scheduling, Time & Attendance (Time Clock) & More

4.7 /5 (560 reviews) Write a Review!

Deputy Overview

What is Deputy?

Deputy is an all-in-one employee scheduling (rostering), time & attendance (time clock), tasking and communication platform. Use Deputy's mobile apps to manage your team from anywhere. Deputy iPad kiosk app provides clock in/out for employees with complete self service. All powered by simple, intuitive design.

Deputy provides an end-to-end solution for managing your workforce. From employee scheduling (rostering) to payroll integration, all provided as one solution. Do your scheduling using our web or mobile app and publish to your staff via email/sms/push notification with the option of having your employees confirm their shifts. Employees can clock in using Deputy mobile apps with geo-location tagging or they can use the Deputy Kiosk iPad app with face detection. Transfer your virtual timesheets to cloud payroll solutions seamlessly with full overtime calculations. Or download to file for excel or on-premise analysis. It's simple, it's easy and it's fast!

Deputy Overview

Cost

Starting from
USD 2.50/month

Pricing options

Free Trial
Subscription
Value for money

30-day free trial, no credit card required.

Scheduling: $2.50/user/month
Time & Attendance: $2.50/user/month
Premium: $4/user/month
Enterprise: Please contact for Enterprise pricing
Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)


Deputy Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Simplified), Chinese (Traditional), English, French, German and 5 others, Italian, Japanese, Korean, Portuguese, Spanish

Media

Simple employee scheduling & management solution, accessible from any device. 
Easily manage multiple locations, departments & roles in a single account.
Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. 
Notify employees about their schedules and changes via email, SMS, or push notifications.
Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. 
Streamline timesheets and attendance records, seamlessly export to payroll.
Easily manage changes to employee schedules. Notify them using email, SMS, or push notifications.
Give your staff the best way to stay informed, share important messages, and contribute to the workplace conversation.
Quickly manage tasks to keep every employee aligned. Accessible from any device.
Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers.
Free trial and help to set you up with Deputy. Get started: www.deputy.com
Deputy video Deputy screenshot: Simple employee scheduling & management solution, accessible from any device. 
Easily manage multiple locations, departments & roles in a single account. Deputy screenshot: Create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. 
Notify employees about their schedules and changes via email, SMS, or push notifications. Deputy screenshot: Make it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. 
Streamline timesheets and attendance records, seamlessly export to payroll. Deputy screenshot: Easily manage changes to employee schedules. Notify them using email, SMS, or push notifications. Deputy screenshot: Give your staff the best way to stay informed, share important messages, and contribute to the workplace conversation. Deputy screenshot: Quickly manage tasks to keep every employee aligned. Accessible from any device. Deputy screenshot: Build a connected business: Deputy integrates with your Point of Sale, HR & Payroll Providers. Deputy screenshot: Free trial and help to set you up with Deputy. Get started: www.deputy.com

Deputy Reviews

Deputy Reviews

Overall rating
4.7
/
5
Excellent
425

Very good
107

Average
18

Poor
3

Terrible
7

Value for Money
4.6
Features
4.4
Ease of Use
4.6
Customer Support
4.6
95% recommended this app
Glenda M.

Excellent & Easy to Use Time Management System

Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.


Troy M.

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling...

We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!


Raquel O.

Scheduling Software

Can be slow at times and glitchy. Overall good and easy to use when working properly.


Natalie O.

No bad until you try to leave

I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.


Sarah B.

Absolutely love Deputy!

Absolutely wouldn't use anything else!


Glenda M.

Excellent & Easy to Use Time Management System

Used Daily for 6-12 months
Reviewed on 28/10/2016
Review Source: GetApp

Our experience with Deputy right from the very beginning has been nothing but fantastic. If you have any questions, they are answered, if you need help you can get it & it is also very cost effective.
We employ about 30 people & work in the Construction Industry. Due to the fact that there are many varied competencies involved in the type of works we do and there is also a number of different locations on any given day, rostering our staff used to be an absolute headache. Since implementing Deputy we have found this task to be completely trouble free. When we add our Employees to Deputy we input all of their relevant "Training" which includes competencies & site inductions which assists us tremendously when choosing who we can roster to the many different daily tasks we undertake. Our industry also requires that hours of work is reported of which is another feature Deputy is of tremendous value for. Not to mention the ease of actually paying our Employees each week via the connection with Xero.

Pros

The most helpful feature for us is the "Training" which allows us to know which of our Employees are qualified to undertake different tasks. It is also extremely handy when it comes to paying our wages - no more time sheets !! Once the Employees times have been approved which we try to do on a daily basis, it is just a matter of pushing the button & our payroll in Xero is ready to go. Also the "Scheduling" is wonderful & extremely easy to use.

Cons

The Android app doesn't provide as many features as the IPhone app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Troy M.
Industry: Retail
Company size: 11-50 Employees

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling nightmare!

Used Daily for 2+ years
Reviewed on 27/07/2019
Review Source: Capterra

We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

Pros

Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

Cons

I wish it synced with my Google calendar. Only thing missing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Raquel O.
Industry: Veterinary
Company size: 201-500 Employees

Scheduling Software

Used Daily for 2+ years
Reviewed on 21/09/2020
Review Source: Capterra

Can be slow at times and glitchy. Overall good and easy to use when working properly.

Pros

Easy to search for shift by employee, Easy to make templates and load templates.

Cons

Cannot filter locations, can be slow to load, Supervisor notifications go to the wrong person.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 5.0/10

Natalie O.
Industry: Apparel & Fashion
Company size: 2-10 Employees

No bad until you try to leave

Used Daily for 6-12 months
Reviewed on 27/08/2018
Review Source: Capterra

I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.

Pros

It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.

Cons

Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.

Response from Deputy

Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Sarah B.
Industry: Hospitality
Company size: 51-200 Employees

Absolutely love Deputy!

Used Daily for 2+ years
Reviewed on 01/09/2020
Review Source: Capterra

Absolutely wouldn't use anything else!

Pros

So easy to roster people in appropriate areas, ensure you have the right amount of cover, and let everyone knows what their shifts are. Logging on and off shift is quick and easy, and the phone app is wonderful for offering out shifts to be covered at short notice.

Cons

24/7 online help is good, sometimes there are communication difficulties because of the intricacies of the Australian awards system. However, having an account manager I can book a remote training or consultation session with is awesome!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.1/10
Based on 560 user ratings
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Deputy Pricing

Deputy Pricing

Starting from
USD 2.50/month
Free Trial
Subscription
Value for money

30-day free trial, no credit card required.

Scheduling: $2.50/user/month
Time & Attendance: $2.50/user/month
Premium: $4/user/month
Enterprise: Please contact for Enterprise pricing
Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)

30-day free trial, no credit card required.

Scheduling: $2.50/user/month
Time & Attendance: $2.50/user/month
Premium: $4/user/month
Enterprise: Please contact for Enterprise pricing
Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)

Value for Money
4.6/5
Based on 560 user ratings
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Deputy Features

Deputy Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.4/5
Based on 560 user ratings
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Categories

Additional information for Deputy

Additional information for Deputy

Key features of Deputy

  • Absence management
  • Accounting integration
  • Activity logging
  • Approval process control
  • Attendance management
  • Auto-Scheduling
  • Automated scheduling
  • Automatic notifications
  • Automatic reminders
  • Availability management
  • Biometric facial recognition
  • Budgeting & forecasting
  • Calendar Sync with Google
  • Certification tracking
  • Clock in / out
  • Commenting
  • Communicate with the whole team on News feed
  • Communication management
  • Compliance management
  • Cost analysis
  • Create timesheets manually on the fly
  • Custom timesheet fields
  • Customizable branding
  • Customizable roles, permissions & organization structure
  • Data import
  • Data import/export
  • Digital Time Clock
  • Document distribution
  • Drag & drop interface
  • Due date tracking
  • Email notifications
  • Employee Scheduling
  • Employee database
  • Employee location tracking
  • Employee management
  • Employee onboarding
  • Employee profile
  • Employee self service
  • Employee time clock
  • Fatigue & overtime management
  • Feedback management
  • Forecast labour requirements using unique demand signals
  • Forecasting
  • GPS
  • Geolocation capture for shift actions
  • Geolocation capture for time and attendance
  • Graphical data presentation
  • Group scheduling
  • HR management
  • Hourly employee tracking
  • Instructor scheduling
  • Labor cost reporting
  • Labor management
  • Location tracking
  • Meal and rest break planning
  • Mobile alerts
  • Multi-location
  • Multi-location support
  • Offline access
  • Online activation
  • Overtime tracking
  • Overtime, penalty rates, loadings calculations
  • POS integration
  • Payroll integration
  • Performance management
  • Performance reports
  • Process control
  • QuickBooks integration
  • Real time analytics
  • Real time data
  • Real time notifications
  • Real time reporting
  • Real time sales data
  • Real time updates
  • Receiving
  • Reporting & statistics
  • SMS integration
  • SMS, email and push notifications
  • Sales reporting
  • Search functionality
  • Secure login
  • Self service portal
  • Shift swap and find replacement features
  • Sick leave tracking
  • Skills tracking
  • Tagging
  • Task Management
  • Task scheduling
  • Task tracking
  • Team Communication
  • Template management
  • Third party integration
  • Time & attendance tracking
  • Time off requests
  • Timesheet management
  • Timesheets
  • Training management
  • User management
  • Vacation / leave tracking
  • Vacation tracking
  • Wage cost forecasting
  • Workplace compliance support
  • iOS app, Android app, Desktop and Mobile web versions

Benefits

  • Run multiple business and locations under one account.
  • Save time on payroll processing and administrative tasks
  • Communicate and get confirmation of read receipts
  • Delegate tasks and track progress
  • Reduce double handling of schedules and timesheets
  • Visibility across your organisation and locations, anywhere, anytime
  • Safe & secure data storage
  • Regular product upgrades and enhancements for free
  • No hardware or software required - just internet access

  • Deputy FAQs

    Deputy FAQs

    Below are some frequently asked questions for Deputy.

    Q. What type of pricing plans does Deputy offer?

    Deputy offers the following pricing plans:

    Starting from: USD 2.50/month

    Pricing model: Subscription

    Free Trial: Available

    30-day free trial, no credit card required. Scheduling: $2.50/user/month Time & Attendance: $2.50/user/month Premium: $4/user/month Enterprise: Please contact for Enterprise pricing Flexi: For businesses that run large, short term events like conferences, catered functions and festivals (access to Premium features for $2/user/week)

    Q. What are the main features of Deputy?

    Deputy offers the following features:

    • Absence management
    • Accounting integration
    • Activity logging
    • Approval process control
    • Attendance management
    • Auto-Scheduling
    • Automated scheduling
    • Automatic notifications
    • Automatic reminders
    • Availability management
    • Biometric facial recognition
    • Budgeting & forecasting
    • Calendar Sync with Google
    • Certification tracking
    • Clock in / out
    • Commenting
    • Communicate with the whole team on News feed
    • Communication management
    • Compliance management
    • Cost analysis
    • Create timesheets manually on the fly
    • Custom timesheet fields
    • Customizable branding
    • Customizable roles, permissions & organization structure
    • Data import
    • Data import/export
    • Digital Time Clock
    • Document distribution
    • Drag & drop interface
    • Due date tracking
    • Email notifications
    • Employee Scheduling
    • Employee database
    • Employee location tracking
    • Employee management
    • Employee onboarding
    • Employee profile
    • Employee self service
    • Employee time clock
    • Fatigue & overtime management
    • Feedback management
    • Forecast labour requirements using unique demand signals
    • Forecasting
    • GPS
    • Geolocation capture for shift actions
    • Geolocation capture for time and attendance
    • Graphical data presentation
    • Group scheduling
    • HR management
    • Hourly employee tracking
    • Instructor scheduling
    • Labor cost reporting
    • Labor management
    • Location tracking
    • Meal and rest break planning
    • Mobile alerts
    • Multi-location
    • Multi-location support
    • Offline access
    • Online activation
    • Overtime tracking
    • Overtime, penalty rates, loadings calculations
    • POS integration
    • Payroll integration
    • Performance management
    • Performance reports
    • Process control
    • QuickBooks integration
    • Real time analytics
    • Real time data
    • Real time notifications
    • Real time reporting
    • Real time sales data
    • Real time updates
    • Receiving
    • Reporting & statistics
    • SMS integration
    • SMS, email and push notifications
    • Sales reporting
    • Search functionality
    • Secure login
    • Self service portal
    • Shift swap and find replacement features
    • Sick leave tracking
    • Skills tracking
    • Tagging
    • Task Management
    • Task scheduling
    • Task tracking
    • Team Communication
    • Template management
    • Third party integration
    • Time & attendance tracking
    • Time off requests
    • Timesheet management
    • Timesheets
    • Training management
    • User management
    • Vacation / leave tracking
    • Vacation tracking
    • Wage cost forecasting
    • Workplace compliance support
    • iOS app, Android app, Desktop and Mobile web versions

    Q. Who are the typical users of Deputy?

    Deputy has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Mid Size Business

    Q. What languages does Deputy support?

    Deputy supports the following languages:

    Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

    Q. What type of pricing plans does Deputy offer?

    Deputy has the following pricing plans:

    Subscription

    Q. Does Deputy support mobile devices?

    Deputy supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Deputy integrate with?

    Deputy integrates with the following applications:

    ActiveCampaign, Bitium, Gusto, ServiceM8, Square Payroll, Vend, Wagepoint, Workato, WorkflowMax, Xero

    Q. What level of support does Deputy offer?

    Deputy offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials