G Suite

G Suite

Collaboration app suite for teams

4.7/5 (9281 reviews)

G Suite Overview

What is G Suite?

G Suite - formerly Google Apps for Work - combines all of the familiar productivity and collaboration tools by Google and combines them in an all-in-one suite for universal access across teams. The list of apps comprise: Gmail, Hangouts, Calendar, Google+, Drive, Sites, along with Google Docs, Sheets, Forms and Slides. Governance of these apps is provided by Google Admin Console and Google Vault.

Google Admin Console allows businesses to add users, manage devices and configure security settings for their data. Administrators can add and remove users, set up groups, and add verification steps and single sign on (SSO) all from a single console. This feature also includes mobile device management to facilitate BYOD and with the ability to implement security policies on iOS and Android devices. Google Vault allows users to archive, search and export on the company email and on-the-record chats for reporting and auditing.

G Suite Overview

Pricing

Starting from
USD 5.00/month

Pricing options

Free Trial
Subscription
Value for money

Basic G Suite: $5 per user per month.
or $50 per user per year plus tax

G Suite with unlimited storage and Vault: $10 per user per month
or $120 per user per year plus tax

G Suite enterprise plan: $25 per user per month


G Suite Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Screenshots

G Suite screenshot: Collaborate in real time with synchronous, real-time editing across devices
G Suite screenshot: Collaborate in real time with synchronous, real-time editing across devices G Suite screenshot: Turn meetings into video conferences from any camera-enabled device G Suite screenshot: Store and share files in the cloud then access, view and edit them from a computer, tablet or phone G Suite screenshot: Protect company data and devices with single-sign-on & two-factor authentication options G Suite screenshot: Enjoy professional, ad-free, custom email with 30GB of inbox storage G Suite screenshot: Schedule teams efficiently with integrated, online, shareable calendars G Suite screenshot: Share ideas and collaborate with coworkers using Google+ G Suite screenshot: Keep files centrally stored and synced across devices G Suite screenshot: Collaborate in real time with synchronous, auto-save, real-time editing G Suite screenshot: Create and edit spreadsheets from any device

G Suite Reviews

G Suite Reviews

Overall rating
4.7
/
5 9281 reviews
Excellent
6786

Very good
1975

Average
405

Poor
56

Terrible
59

Value for Money
4.6
Features
4.6
Ease of Use
4.6
Customer Support
4.2
94% recommended this app
Stacee M.

Best Service!

I am in love with this software and I will not go through anyone else with all the service they give us! Their customer service is really effective, too. Most of the employees with the company know what they're doing and can help you with any and all issues that incur within the apps.


Daniel S.

Gsuite-Lots to like

G Suite is great for performing basic office tasks. But if you’re looking to dive deeper you may want to spring for office 365. However the way it integrates with Gmail and with your website are very nice. If your business does it need to perform detailed spreadsheet modeling it should be fine.


Michael W.

There isn't a lot not to love about G Suite

With Google being the giant that it is, I'm honestly not sure where to go if I do need support of any kind for G Suite. It's not like Google has a main switchboard that you can all in to and "press 1 for technical support." Perhaps they do and I don't know it. But thankfully, it's very very rare that I need support beyond what can be found online. I wouldn't hesitate to deploy G Suite with any of the companies I oversee.


Felicia ann K.

Gsuite

My experience with them started off okay and ended up awful due to the fact that I had paid the price of having a g suite account it didn't matter to them because they disable my account and have not provided any support to me which hurt my business that I was working on very hard to begin and had been advertising and promoting for years alongside with many other advertising websites that I have been doing I had lost a lot of my time and dedication of years that I put into this causing me to still be emotionally damaged still to this day I talked about my account and how much it hurts me daily because I had put so much effort into this so much time and so much work with my Google suite I had also learned through their Google education program I worked with Amazon AWS and completed my certification I worked with Microsoft and I worked with many other agencies that even invested into me as well as support and to have it all lost because of one account really really affected me. I have recovered some of my accounts since this but it hasn't been easy and it's been a huge struggle my experience was awful but yours might be different if you work alone and you live alone and you decide to go with this company and work hard towards something you plan to have I'm sure you'll get there using this product however sometimes if you go through one bad experience it could also ruin everything that you had worked years for


Will P.

For my clients and my company

Overall my experience with G Suite is a very very good one. We've moved full teams over from the old school web mail to G Suite and everyone loved it. the administrator found is much easier to add/remove and change out users.


Stacee M.
Industry: Entertainment
Company size: 2-10 Employees

Best Service!

Used Daily for 2+ years
Reviewed on 26/10/2019
Review Source: Capterra

I am in love with this software and I will not go through anyone else with all the service they give us! Their customer service is really effective, too. Most of the employees with the company know what they're doing and can help you with any and all issues that incur within the apps.

Pros

It's easy to use and you can add, delete and edit any and all users that are within the company with a few simple clicks. Our company uses the G Suite business e-mails as terms of communicating faster. It's very reliable. My company also uses the calendar app which is really useful for meetings and set information since it can be shared with everyone within the company. Google Drive is really good for sending documents and important information because it stores it into the drive for the company. Anyone can access it which saves time and effort with the search bar. Google Docs and Google Sheets are amazing for organizing information for meetings and casting calls. It's a simple way to leave notes where anyone can go in and view and/or edit the documents. These documents are also automatically saved in the Google Drive. Hangouts is nice when you're not in the same town but need to have a company meeting. Everyone can be in the conference call and it's hassle free. They also give you a full month of a free trial with everything before you have to pay, which is nice for businesses starting out.

Cons

I wish that the free version had a little bit more in depth services such as just one company e-mail, instead of having to pay five dollars per user. It would be essential for online businesses.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Daniel S.
Industry: Management Consulting
Company size: 2-10 Employees

Gsuite-Lots to like

Used Daily for 2+ years
Reviewed on 09/12/2019
Review Source: Capterra

G Suite is great for performing basic office tasks. But if you’re looking to dive deeper you may want to spring for office 365. However the way it integrates with Gmail and with your website are very nice. If your business does it need to perform detailed spreadsheet modeling it should be fine.

Pros

G suite is versatile, easy to use and flexible. Google makes collaboration very easy, and obviously search is a strength of the platform given the publisher.

Cons

The software that is intended to compete with Microsoft: sheets, slides etc. are all a little light on features. Google sheets in particular cannot hold Microsoft Excel’s jock. As a basic spreadsheet platform it’s fine, but don’t expect to do any detailed number crunching or data modeling.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Michael W.
Industry: Publishing
Company size: 13-50 Employees

There isn't a lot not to love about G Suite

Used Daily for 2+ years
Reviewed on 25/11/2019
Review Source: Capterra

With Google being the giant that it is, I'm honestly not sure where to go if I do need support of any kind for G Suite. It's not like Google has a main switchboard that you can all in to and "press 1 for technical support." Perhaps they do and I don't know it. But thankfully, it's very very rare that I need support beyond what can be found online. I wouldn't hesitate to deploy G Suite with any of the companies I oversee.

Pros

When I came in to a new company, I inherited "Google Apps" as our platform. I had been accustomed to the Exchange Server world for email, Sharepoint for files, and was neck-deep in the Microsoft ecosystem in my past experience. When coming in to Google Apps (later rebranded as G Suite), I was a bit uneasy but the unfamiliarity was quickly overcome by the ease of use of Google's tools.

One of the things I appreciate most about G Suite is that you never have to worry about the integrity of your data. You know your server's hard drive is never going to crash and bring you down for days at a time. You know you're not going to have to deal with lengthy outages because one upstream provider has gone down. Google is just reliable. It's rock solid, and it just works.

Cons

I think the #1 issue I don't like about G Suite is Gmail's "labels" paradigm. Yes, they offer IMAP, which allows you to mostly adhere to the "folders" model, but "labels" are not exactly the same and understanding the differences can be confusing at first. Also, I prefer to work through an email client rather than through web mail. There are a few programs out there that handle the "labels" implementation well, but many do not, so your choices for email clients become limited. Other than that, I really can't complain about the tools that G Suite offers, nor the price. It's affordable and reliable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Felicia ann K.
Industry: Higher Education
Company size: Self Employed

Gsuite

Used Other for 2+ years
Reviewed on 08/01/2020
Review Source: Capterra

My experience with them started off okay and ended up awful due to the fact that I had paid the price of having a g suite account it didn't matter to them because they disable my account and have not provided any support to me which hurt my business that I was working on very hard to begin and had been advertising and promoting for years alongside with many other advertising websites that I have been doing I had lost a lot of my time and dedication of years that I put into this causing me to still be emotionally damaged still to this day I talked about my account and how much it hurts me daily because I had put so much effort into this so much time and so much work with my Google suite I had also learned through their Google education program I worked with Amazon AWS and completed my certification I worked with Microsoft and I worked with many other agencies that even invested into me as well as support and to have it all lost because of one account really really affected me. I have recovered some of my accounts since this but it hasn't been easy and it's been a huge struggle my experience was awful but yours might be different if you work alone and you live alone and you decide to go with this company and work hard towards something you plan to have I'm sure you'll get there using this product however sometimes if you go through one bad experience it could also ruin everything that you had worked years for

Pros

This product can use more security support for customers, as well as a team of operators on standby to even help with technical support even if you're the administrator of your own account and if somebody steals your code to or a possible error happens for some impossible reason or something who can help you if you're the administer, who can help you to fix this if even them themselves can not provide any help for support of their own product they are selling I have no support because somehow my credit card that was linked to this account just disappeared from my home and this is causing me to not be able to get anywhere support because they want me to verify my credit card that was either stolen from my house or somehow it disappeared into thin air. I do have a statement however and plan to contact them once again but for now I have had too much stress do to this company and have many other important people and I rather spend my time on now . Working on my own has taught me one thing that you really have better relationships with people you have developed with over the years mini good supporters that I have are still right by my side and there's others like she sweet who do not value their customers as they say they do they don't get to know them on a level where they actually know that you are you and that your information is secure and private with them and having them help you along the way.

Cons

I had worked with them and began my business with them up to ten years and they decided to disable my account and failed to give me any explanation to as a y I had my account disabled and their customer support is awful I receive no support at all after even explaining to them that I had paid for my own domain and needed this matter to be taken seriously and immediately due to me being a self-employed business owner

Rating breakdown

Ease of Use

Likelihood to recommend: 1.0/10

Will P.
Industry: Internet
Company size: 2-10 Employees

For my clients and my company

Used Daily for 2+ years
Reviewed on 12/12/2019
Review Source: Capterra

Overall my experience with G Suite is a very very good one. We've moved full teams over from the old school web mail to G Suite and everyone loved it. the administrator found is much easier to add/remove and change out users.

Pros

G Suite for the email alone is worth it. Google Drive included makes it a no brainer.
Makes administering email for big teams very easy

Cons

A long time ago, Google offered a form of G Suite for free with up to 10(?) users. Many businesses set it up and forgot about it. When trying to set it up for those accounts now, it's a major pain. It continually tells you that there's an account for that domain but doesn't tell you how to open it.
You have to contact support, then they have top make you put a code onto the website, then they try to contact the person who opened it up years back. If they don't hear from them, then they'll give you access. This is not an easy process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9.1/10
Based on 9,281 user ratings
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G Suite Pricing

G Suite Pricing

Starting from
USD 5.00/month
Free Trial
Subscription
Value for money

Basic G Suite: $5 per user per month.
or $50 per user per year plus tax

G Suite with unlimited storage and Vault: $10 per user per month
or $120 per user per year plus tax

G Suite enterprise plan: $25 per user per month

Basic G Suite: $5 per user per month.
or $50 per user per year plus tax

G Suite with unlimited storage and Vault: $10 per user per month
or $120 per user per year plus tax

G Suite enterprise plan: $25 per user per month

Value for Money
4.6/5
Based on 9,281 user ratings
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G Suite Features

G Suite Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
SSL Security
Search Functionality
Third Party Integration
Workflow Management
Features
4.6/5
Based on 9,281 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for G Suite

Additional information for G Suite

Key features of G Suite

  • @mentions
  • Access control
  • Access permissions
  • Archiving & retention
  • Auditing
  • Auditing & reporting
  • Authentication & security
  • Automatic backup
  • Automatic notifications
  • Calendar management
  • Calendar sync with Google
  • Chat
  • Chat functionality
  • Cloud file storage
  • Collaboration tools
  • Collaborative workspace
  • Commenting
  • Communication management
  • Conferencing
  • Configurable security settings
  • Content filtering
  • Content library
  • Content management
  • Custom email address
  • Custom forms
  • Customizable branding
  • Customizable questions
  • Customizable reporting
  • Customizable templates
  • Data entry verification
  • Data migration
  • Data storage management
  • Data synchronization
  • Document management
  • Document review
  • Document storage
  • Document templates
  • Drag & drop interface
  • Electronic signature capture
  • Email & chat archiving
  • Email alerts
  • Email archiving
  • Email integration
  • Email invitations & reminders
  • Email notifications
  • Email tracking
  • Employee communities
  • Event calendar
  • Event scheduling
  • File management
  • File transfer
  • Filtered views
  • Forms management
  • GPS integration
  • Geographic maps
  • Group calendars
  • Historical audit
  • Instant messaging
  • Live / video conferencing
  • Member forums
  • Mobile device management
  • Multi-channel communication
  • Multiple document formats
  • Multiple projects
  • Multiple user accounts
  • Offline access
  • Permission management
  • Project templates
  • Projections
  • Real time notifications
  • Real time updates
  • Remote document access
  • Resource allocation
  • Revision management
  • Role-based permissions
  • Search functionality
  • Secure data storage
  • Shared workspace
  • Single sign on
  • Survey management
  • Synchronization management
  • Synchronous editing
  • Task management
  • Task scheduling
  • Team calendars
  • Template management
  • Text editing
  • Third party integration
  • To-do list
  • Two-factor authentication
  • Two-way audio & video
  • User access controls
  • Version control
  • Version management
  • Video support
  • Web forms

Benefits

  • Access all Google apps at any time, anywhere from a computer, tablet or phone.

  • Use the Google Admin Console to manage all company data, mobile devices, email addresses, and security settings.

  • Organize meetings more efficiently by scheduling events in a shared calendar, sending reminders to Gmail, join video meetings with Hangouts and share presentations with Slides.

  • Create online documents, spreadsheets, surveys & forms, and presentations.

  • Share, collaborate and comment on text documents, presentations, and spreadsheets using Google Drive.

  • Build multiple project sites by choosing from hundreds of pre-built templates.

  • Use Google Vault for archiving emails and chats, e-discovery of information and export of emails and chats.

  • G Suite FAQs

    G Suite FAQs

    Below are some frequently asked questions for G Suite.

    Q. What type of pricing plans does G Suite offer?

    G Suite offers the following pricing plans:

    Starting from: USD 5.00/month

    Pricing model: Subscription

    Free Trial: Available

    Basic G Suite: $5 per user per month. or $50 per user per year plus tax G Suite with unlimited storage and Vault: $10 per user per month or $120 per user per year plus tax G Suite enterprise plan: $25 per user per month

    Q. What are the main features of G Suite?

    G Suite offers the following features:

    • @mentions
    • Access control
    • Access permissions
    • Archiving & retention
    • Auditing
    • Auditing & reporting
    • Authentication & security
    • Automatic backup
    • Automatic notifications
    • Calendar management
    • Calendar sync with Google
    • Chat
    • Chat functionality
    • Cloud file storage
    • Collaboration tools
    • Collaborative workspace
    • Commenting
    • Communication management
    • Conferencing
    • Configurable security settings
    • Content filtering
    • Content library
    • Content management
    • Custom email address
    • Custom forms
    • Customizable branding
    • Customizable questions
    • Customizable reporting
    • Customizable templates
    • Data entry verification
    • Data migration
    • Data storage management
    • Data synchronization
    • Document management
    • Document review
    • Document storage
    • Document templates
    • Drag & drop interface
    • Electronic signature capture
    • Email & chat archiving
    • Email alerts
    • Email archiving
    • Email integration
    • Email invitations & reminders
    • Email notifications
    • Email tracking
    • Employee communities
    • Event calendar
    • Event scheduling
    • File management
    • File transfer
    • Filtered views
    • Forms management
    • GPS integration
    • Geographic maps
    • Group calendars
    • Historical audit
    • Instant messaging
    • Live / video conferencing
    • Member forums
    • Mobile device management
    • Multi-channel communication
    • Multiple document formats
    • Multiple projects
    • Multiple user accounts
    • Offline access
    • Permission management
    • Project templates
    • Projections
    • Real time notifications
    • Real time updates
    • Remote document access
    • Resource allocation
    • Revision management
    • Role-based permissions
    • Search functionality
    • Secure data storage
    • Shared workspace
    • Single sign on
    • Survey management
    • Synchronization management
    • Synchronous editing
    • Task management
    • Task scheduling
    • Team calendars
    • Template management
    • Text editing
    • Third party integration
    • To-do list
    • Two-factor authentication
    • Two-way audio & video
    • User access controls
    • Version control
    • Version management
    • Video support
    • Web forms

    Q. Who are the typical users of G Suite?

    G Suite has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does G Suite support?

    G Suite supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does G Suite offer?

    G Suite has the following pricing plans:

    Subscription

    Q. Does G Suite support mobile devices?

    G Suite supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does G Suite integrate with?

    G Suite integrates with the following applications:

    ClickMeeting, DeskAway, DirectIQ, GroupCamp Project, ONE UP, OneLogin, SuperSaaS, WorkforceGrowth, Zoho Analytics, Zoho CRM

    Q. What level of support does G Suite offer?

    G Suite offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Video Tutorials