Box
About Box
Box Iis an AI-powered platform that helps automate workflows, collaborate internally and externally, and protect sensitive data. The platform offers end-to-end data protection, enabling secure collaboration on files and accelerating critical business processes through intelligent workflows. Users can create no-code apps for any workflow, curate and publish content faster with Hubs, and leverage native e-signature capabilities. The platform integrates with several connected apps and provides flexible APIs and developer tools to extend its functionality.
Box's industry-leading security and compliance features include deep-learning based malware detection, timely alerts on unusual activity, and automated content classification to protect data at scale. The platform supports regional and industry-specific regulations such as GDPR, FINRA, and HIPAA, ensuring organizations meet their compliance requirements. With seamless e-signature capabilities, users can streamline approvals and close deals quickly, all within the content management platform.
By unlocking the value of unstructured data through AI, the tool empowers organizations to make better decisions faster. Users can summarize documents, generate new content based on existing data, and extract metadata to automatically trigger workflows. The platform's robust set of features, integrations, and developer tools make it a comprehensive solution for managing content, automating processes, and collaborating securely across the enterprise.
Key benefits of Box
• Keeps files safe with cloud-native security and compliance capabilities such as granular access controls, watermarking, and classification. Businesses stay proactive with Box Shield’s machine learning and the ability to set policies that detect threats.
• With everything from file annotations to tasks, working together on files is easy on Box. Collaborate in real time with people both inside and outside businesses, no matter the device or software they’re using, and do it from anywhere.
• Securely connects content to the rest of tech stack with multiple pre-built integrations (such as, Zoom, Slack, Google Workspace, and Microsoft 365)
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5612 Reviews
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- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 9.0 /10
Facile and Multi-Faceted Document Management Option
Reviewed on 10/06/2025
Pros
Box provides a wide variety of options and services to meet the needs of its clients. From storage capacity, to collaboration, to HIPAA considerations, Box's features effectively streamline file management. I also love Box's versioning. Document recovery or historical review is so easy with Box.
Cons
What I like least about Box is how extensive my "All Files" can get when multiple file or folder owners collaborate with me.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
Easy, Powerful, and Fantastic for Metadata
Reviewed on 06/02/2025
Box was incredibly simple to setup, incredibly easy to manage. The UI was fabulous. Admin backend...
Box was incredibly simple to setup, incredibly easy to manage. The UI was fabulous. Admin backend and user management was so easy. I highly highly rate them.
Pros
Box was super easy to use for our Marketing team, we loved the data structure and that we could tag our digital assets with metadata very easily for locating items. We loved how easy it was to share with outside vendors as well.
Cons
Honestly, there wasn't much to dislike about Box. The only reason we moved away from it was that the entire rest of the organization was using Sharepoint which we have to pay for any ways and the Marketing team had stopped applying the metadata to new files which was the main reason we went with Box. If we weren't a Microsoft org, we would have stayed with Box.
Reasons for Choosing Box
Dropbox had a terrible UI, no ease of use for building our own filtering or metadata, and was frustrating to use to collaborate with external partners and internally with other teams.Switched From
Dropbox BusinessReasons for Switching to Box
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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- Likelihood to recommend 5.0 /10
Box - A long way to go
Reviewed on 23/10/2025
Pros
What I like about box is that there are ways to easily link the cloud storage from box to other non box products such as Microsoft 365.
Cons
I do not like how image/video storage works on box and the latency. If you are storing and sharing images and videos through box, it will take you a lot of time if you are looking for a specific image/video and clicking on each image, it takes so much time to load even with a very high speed internet. I guess it should have a better browsing experience.
- Industry: Electrical/Electronic Manufacturing
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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- Likelihood to recommend 9.0 /10
Excellent collaborative tool
Reviewed on 24/11/2025
A good tool for storing documents and sharing them with people in the company. Easily integrating...
A good tool for storing documents and sharing them with people in the company. Easily integrating with Azure Data Factory for data ingestion, which makes it a good candidate for being part of Data Science - Data Analytics stack. Some potential sync issues, depending on which side you create first a folder - local machine or on Box website - but probably fixed with the latest updates.
Pros
An optimal choice for cloud storage, the one stop place for collaborating on various documentation (including versioning). While I'm using Box both within the organization, and also for personal usage, I find it suitable and easy to use for document management, for accessing older versions when needed, and for syncing with local Box Drive. Money-wise is a good choice for a company, allowing also easy integration with other tools, e.g. creating pipelines in Azure Data Factory for ingesting data stored in Box automatically.
Cons
For personal usage, I find the free plan a bit restrictive (compared to Google Drive for instance). For the company usage, I find that sync is not always as transparent as it should, or has certain delays
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
Kaganjo Opinion on Box Usage
Reviewed on 12/03/2025
Pros
Box allows me to seamlessly store and share files in cloud.
With Box, I am able to collaborate on files with colleagues in real-time.
Cons
Box is among the flawless file sharing tools that I have ever used.
Box FAQs
Below are some frequently asked questions for Box.Q. What type of pricing plans does Box offer?
Box offers the following pricing plans:
- Starting from: USD 20.00/month
- Pricing model: Subscription
- Free Trial: Available
A 2-week free trial is offered and the pricing plans are as follows: Box Personal: Always free for one user Business: $20 per user/month Business Plus: $33 per user/month Enterprise: $47 per user/month Enterprise Plus: $50 per user/month Enterprise Advanced: Contact us
Q. Who are the typical users of Box?
Box has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Box support?
Box supports the following languages:
Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Traditional Chinese, Turkish
Q. Does Box support mobile devices?
Box supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Box integrate with?
Box integrates with the following applications:
Adobe Workfront, Airtable, AppOmni, AppSheet, Asana, Benchling, Bluebeam Revu, CI HUB Connector, ChatGPT, Claris Connect, Claude, CloudSign, Darktrace, Device Magic, Docusign, Envoy, Explain Everything, Fieldwire, Files.com, FinalCode, Fireflies, Fivetran, FloQast, Formstack Documents, Foxit PDF Editor, Gemini, GoCanvas, GoFormz, Goodnotes, Google Docs, Google Drive, Hive, IFTTT, Josys, Jotform, Magnet AXIOM, Make, Microsoft 365, Microsoft Excel, Microsoft Teams, Miro, MobiOffice, NetSuite, Netskope Active Platform, Notability, Notion, Okta, OneDrive, Podio, RAKEN, Readdle PDF Expert, Salesforce Sales Cloud, SaneBox, Scanner Pro, ServiceNow, Shachihata Cloud, ShareX, Simpplr, Slack, SmartDraw, Smartsheet, Sumo Logic, Syncovery, Tableau, Teamwork.com, TinyScan, Tray.io, Webex Suite, Workato, Workplace from Meta, Wrike, Zapier, Zluri, Zoom Events and Webinars, Zoom Workplace, Zylo
Q. What level of support does Box offer?
Box offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
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Content Management Systems