Jobber

I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.

I run a 2 truck lawn care business with Jobber and we pack our days very full of work. I can build weekly/biweekly or one time visits easily, edit them on the fly and ensure everything is captured on the invoices. The payment portal for customers, the consistent branding across quotes, invoices and receipts and the payment options make my company seem like a much larger and more established business. The process is so slick that I am saving hours and hours of tedious work every week.

BUYER BEWARE - the customizations for the Jobs and Client Form are lacking. I signed up for a yearly subscription encouraged by the videos BUT Between the spring rush of mulch jobs and starting off the season, I was at 21 days before realizing this issue and Jobber IS HOLDING MY MONEY HOSTAGE and will make over $2k off of me as a customer who has not and cannot use their solution. We have not run any customer data Jobber or processed any payments with the service. They are deciding to stand behind their 14 day free trial or suggesting that I should have signed up monthly. I am leaving feeling like they are not pro small-business when my concerns were valid. I admitted it was my fault and I should have realized this issue between Jobber, my website design, and myself quicker... BUT I had hoped reasonableness would prevail because I did not even use the service because we could not get out of the starting gate but in this case IT DID NOT.