Jobber
About Jobber
Jobber helps home service businesses stay organized and deliver seamless customer experiences, from the first request to final payment. Whether you're quoting, scheduling, or invoicing, Jobber’s customizable software adapts to your business needs. With a mobile app, simple setup, and free 1-on-1 training, you'll be operating more efficiently in no time.
Maximize your team’s productivity with features like automated appointment reminders, route optimization, and real-time job tracking. Jobber’s AI-powered tools, such as Jobber Copilot, help you tackle business challenges with ease. Plus, Jobber’s marketing tools allow you to attract and re-engage customers through automated email campaigns, referrals, and reviews.
From payment collection to tracking job completion, Jobber ensures your business runs smoothly, helping you save time while delivering 5-star service.
Join over 250,000 home service professionals who trust Jobber to stay organized, improve efficiency, and deliver 5-star service—whether you're in the field or the office. Get started today!"
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Jobber
Reviewed on 17/07/2024
my only complaint is that is hard to speak to a person for help
my only complaint is that is hard to speak to a person for help
Pros
I love jobber is so easy to use and they always help me and helped grow my business
Cons
The customer service is slow to
Answer calls
Response from Jobber Software
Hi Luciana, thank you for this review. We are glad to hear you have found Jobber easy to use, and it has helped grow your business! That’s great to hear! We are always working to improve our Support wait time; please also feel free to reach out via chat for a quicker response!
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works for us! A+++ Consider Jobber
Reviewed on 20/11/2024
Pros
At ScreenMobile of South Shore, switching to Jobber three years ago was one of the best decisions we’ve made for our business. After struggling with another CRM that didn’t meet our needs, Jobber has completely transformed how we operate. It has simply grown with us. Its intuitive dashboard simplifies invoicing and payment collection, while the customer notification feature keeps communication seamless. Jobber has helped us scale our business significantly over the past three years, delivering an excellent ROI by enhancing our organization and improving customer contact. It’s been a true game-changer for our growth and success!
Cons
We don’t have any dislikes. Everything seems pretty simple and intuitive. No complaints.
Response from Jobber Software
Hi Britney, thank you for the fantastic review! Jobber delivering on ROI is music to our ears! We are so happy to grow alongside your business. Thanks for working with us.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great for job/work flow. Bad as a CRM due to lack of tracking lead source.
Reviewed on 21/11/2024
I would say the experience has been ok, it would be higher if we could get more help resolving the...
I would say the experience has been ok, it would be higher if we could get more help resolving the tracking issue. Apparently it isn't high on Jobber's priority list given the lack of follow up/resolution on the issue.
Pros
I like the workflow/job request process. It helped streamline the intake of customer information and the process of providing a quote. I also like the ease of scheduling jobs and communicating with the customers.
Cons
The lack of being able to add tracking codes to the request form is my biggest complaint. I struggle to understand why a CRM solution would not offer the ability to track lead sources in an effective manner. Our attempts to work with our rep to resolve the issue were unproductive. Ultimately it may force us to move to another CRM solution.
Response from Jobber Software
Hi John, thank you for reaching out. It is great to hear Jobber has worked for you in quoting, scheduling and communicating with customers. We appreciate the feedback on Lead tracking and have additional features for Leads and Reports. If you would be interested in learning more about those, please contact our Support team at 1-888-721-1115 option 1 or [email protected]. We would be happy to walk you through these features and collect any feedback about improving them!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jobber=Jarvis from Iron Man
Reviewed on 24/09/2024
Been really good experience I enjoy the eas of use, the support is great, they update constantly,...
Been really good experience I enjoy the eas of use, the support is great, they update constantly, the plans are a good price point, it has great client communication system
Pros
It is a time saver, I have never gotten so many meanial tasks reduced in an application before. It also is an all in one solution for our cleaning and restoration company we don't use anything else.
Cons
I wish that the app would have some better styling when it comes to schedule I would like to see multiple colors on a job instead of one color when multiple people are assigned that what I can quickly assess who is on a job without clicking on each individual job. Other than that overall a great experience.
Response from Jobber Software
Hi Johnathan, Thank you for this amazing review! We love to hear that we have been able to reduce your admin tasks, and that our Support team has been able to help you out. They would love to hear more about how calendar colors in the app would take it to the next level. Please contact 1-888-721-1115 option 1 or [email protected] when convenient; we'd love to hear from you!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Platform For The Pros!
Reviewed on 01/11/2024
Pros
Jobber has been an incredible asset for us at Raider Wildlife Control. It has streamlined our operations, making job management and communication with clients remarkably efficient. The platform keeps our trucks organized and helps us stay on top of schedules with ease. Payment processing is also simple and hassle-free, which has been a great convenience for both our team and our clients. Overall, Jobber has transformed how we manage our business, saving us time and improving client satisfaction. Highly recommended for any service business!
Cons
Couple improvements we have suggested which would make the platform stand out even more.
Response from Jobber Software
Hi Chris, thank you for this 10/10 review! It is awesome to hear you find Jobber intuitive and covers all your CRM and payment processing needs. Thank you for taking the time to give us feedback on Jobber. We are always looking for ways to improve, and this feedback helps us decide how to grow Jobber in the future. Keep up the great work!
Jobber FAQs
Below are some frequently asked questions for Jobber.Q. What type of pricing plans does Jobber offer?
Jobber offers the following pricing plans:
- Starting from: USD 39.00/month
- Pricing model: Subscription
- Free Trial: Available
Jobber offers 3 plans with different available features and numbers of users per plan. The Core plan is priced at $29 per month when billed annually or $39 per month when billed monthly. This plan provides essential tools such as online booking, job scheduling, professional quotes, invoicing, online payments, access to the app marketplace, and reporting, all designed to help grow a company's reputation as a professional home service business. The next tier is the Connect plan, priced at $89 per month when billed annually or $119 per month when billed monthly. This plan includes all Core features plus automations, integrations, automated reminders and payments, document work on job forms, invoice follow-ups, and QuickBooks Online integration. For businesses looking for more advanced tools, the Grow plan is available at $149 per month when billed annually or $199 per month when billed monthly. The Grow plan encompasses all features from the Connect and Core plans with additional functionalities such as quote add-ons and images, job costing tracking, automated quote follow-ups, two-way SMS communication with customers, and automatic location timers. Each plan allows for different numbers of users, from 1 user in Core, up to 5 users in Connect, and up to 15 users in Grow, with the option to add more users for an extra fee. The pricing plans are structured to cater to businesses of varying sizes and needs within the home service industries, offering scalable solutions at competitive prices.
Q. Who are the typical users of Jobber?
Jobber has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Jobber support?
Jobber supports the following languages:
English
Q. Does Jobber support mobile devices?
Jobber supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jobber integrate with?
Jobber integrates with the following applications:
Braintree, Google Calendar, Mailchimp, PayPal, QuickBooks Online, Square Point of Sale, Stripe, Zapier, authorize.net
Q. What level of support does Jobber offer?
Jobber offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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