Chargebee

4.4 (83)
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Subscription Management & Recurring Billing Software

About Chargebee

Chargebee is the #1 ranked software for automating & optimizing your entire recurring revenue lifecycle.

Chargebee enables businesses to offer an exceptional subscription experience to teams & end-users while empowering them to scale without being hindered by tech-stack limitations, rigid business models, compliance regulations, or any growing pains.

Leading companies trust Chargebee to power their full recurring revenue lifecycle, from subscription billing and invoicing to cash, accounting, renewal, and more.

Chargebee integrates seamlessly with Stripe, Paypal, Braintree, Checkout.com, GoCardless, and 30+ other payment gateways and with Xero, QuickBooks, Zendesk, Salesforce + 18 more systems that power every aspect of your business.

Get a Demo Customized to Your Subscription Workflow.

Pricing starting from:

USD 299.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Chargebee

With Chargebee's Dunning Management feature, you can efficiently handle failed payments with smart retries and promptly notify customers before their cards are about to expire, and thereby increase your recurring revenue.

You can give your customers the option to update their billing/card/delivery details and manage their subscriptions on their own, with the help of the Customer Self-Service Portal.

You can customize and address your app's unique needs by using Chargebee's easy to learn, simple to use RESTful APIs that are backed with solid documentation.

By setting up events notifications using Multiple Webhooks, you can ensure that data is in-sync across multiple apps.

By working with multiple payment gateways and alternative payment methods, you can optimize your payment processing based on different customer segments.

Using the secured and customizable hosted checkout pages you can readily start accepting subscribers, without a single line of code.

You can configure automated transactional emails to be sent to your customers, to deliver value throughout your customer life-cycle.

Similarly, you can automate customized invoices to be sent to your customers every time a charge is made.

In addition to collecting payment via cards, you can also collect and reconcile payments made via cash, checks, ACH and other modes of payment.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premises

Markets

Andorra, Australia, Austria, Belgium, Brazil and 44 others

Supported Languages

English, French, German, Italian, Portuguese and 1 others

Pricing starting from:

USD 299.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Chargebee Software - Chargebee Metrics Dashboard
Chargebee Software - Chargebee Subscriptions Tab
Chargebee Software - Chargebee Subscription Details
Chargebee Software - Chargebee Invoices Tab
Chargebee Software - Chargebee Invoice Details
Chargebee Software - Chargebee Hosted Page Customization
Chargebee Software - Chargebee Customer Portal
Chargebee Software - Chargebee Email Notification Template
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Chargebee video
Chargebee video
Chargebee video
Chargebee video
Chargebee Software - Chargebee Metrics Dashboard
Chargebee Software - Chargebee Subscriptions Tab
Chargebee Software - Chargebee Subscription Details
Chargebee Software - Chargebee Invoices Tab
Chargebee Software - Chargebee Invoice Details
Chargebee Software - Chargebee Hosted Page Customization
Chargebee Software - Chargebee Customer Portal
Chargebee Software - Chargebee Email Notification Template

Features

Total features of Chargebee: 66

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Cancellation Management
  • Client Portal
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customisable Invoices
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Multi-Language
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Invoicing
  • Online Payments
  • PCI Compliance
  • Partial Payments
  • Payment Processing
  • Product Catalog
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Recognition
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Management
  • Third-Party Integrations
  • Usage Tracking/Analytics

Alternatives

MemberMouse

4.7
#1 Alternative to Chargebee
MemberMouse is a WordPress membership plugin that lets you sell subscriptions & memberships by setting up recurring...

Zoho Invoice

4.7
#2 Alternative to Chargebee
Zoho Invoice is a 100% free, online invoicing software for freelancers and small to medium enterprises (SMEs). It helps...

WooCommerce

4.6
#3 Alternative to Chargebee
Designed for store owners and developers to build & run eCommerce sites, WooCommerce is an extendable, adaptable,...

Recurly

4.6
#4 Alternative to Chargebee
Recurly’s all-in-one, integrated subscription management and billing platform removes the complexities of automating...

Reviews

Overall rating

4.4 /5
(83)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
3.9/5

Already have Chargebee?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 83
Peter
Peter
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reliable recurring billing platform

Reviewed on 13/09/2018

Pros

Chargebee is a very effective platform for recurring billings. It allows you to create plans, addons, coupons, and invoice reliably time and again.

Cons

Complex billing situations, such as sending a customer a single invoice for several subscriptions, are a bit more complex and require a lot of meddling with the system.

Response from Chargebee

Hi Peter,

Thank you for your review :)

We do have a feature called Consolidated Invoicing that provides the functionality to consolidate and send out a single invoice for multiple subscriptions of a customer. We will send out a detailed email to you on this feature at the earliest.

Liam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Accounting and financial management software that simplifies everything and saves us time

Reviewed on 18/07/2023

It is fantastic software for automating accounting processes, reducing manual work, and eradicating...

It is fantastic software for automating accounting processes, reducing manual work, and eradicating possible paperwork. All accounting information is stored in the software, and it is easy for the accounting team to access this information, generate reports, perform in-depth analysis, adjust payments, and manage accounts payable and accounts receivable, among others. It is the best accounting software we have found; our experience has been excellent.

Pros

I love Chargebee for many reasons, the most important being that it allows us to streamline all the organization's transaction recording, which always involves a lot of money; at the same time, it helped us improve our previous shortcomings in generating reports. It has features and functionalities that save us time and make our daily accounting work more accessible, allowing us, among many other things, to import the account statement, perform in-depth analysis, and have control of all expenses; in short, it simplifies the entire accounting process, from purchases to the general ledger and accounts receivable and payable. Best of all, it is not difficult to use, and adapting to the software does not require much training.

Cons

There is a learning curve at first, primarily if you have yet to use accounting software; however, we have overcome that curve quickly and get great use out of the software daily.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

To be avoided, it will cost you LT!

Reviewed on 20/11/2020

Pros

Chargebee started as a good product challenging Recurly but now it's really one of the worst decision we ever took

Cons

Their representative explicitly lied to to us to get us on a higher pricing in order to get his bonus and then you are stuck with another representation trying to get you to pay even to get his bonus aswell for the same feature that were promised earlier by someone else.

Their management really needs to train their staff better & decide on a pricing policy that aligns interest (fixed or variable -- you can have it both ways! )

First chance we get, we get away from this scamming company!

Alternatives Considered

Recurly, Odoo, Zuora, Stripe, GoCardless and Zoho Invoice
László
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent subscription management platform

Reviewed on 24/10/2019

Overall a very capable subscription management tool with great integrations and great support them!

Overall a very capable subscription management tool with great integrations and great support them!

Pros

Excellent platform to manage your Saas Business. Great, very easy to use integrations with many vendors (Stripe, QuickBooks, Zapier, etc). Highly customizable settings for everything: email templates, the general look, and even the workflow & the custom fields.

Cons

Takes some time to get used to how to work together with your app and integrate everything to work flawlessly, but it worth it. I just wished that when the client has to select the quantity of their licenses, you could edit the label from Quantity to "users" or "licenses".

Alternatives Considered

MemberMouse and Stripe

Reasons for Switching to Chargebee

Integrations is a big plus!
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy Subscription Management

Reviewed on 25/02/2021

It has been useful to set up our automated subscription plans. Creating different plans, promos,...

It has been useful to set up our automated subscription plans. Creating different plans, promos, and payment methods were quite easy.

Pros

Chargebee makes it very easy to set up automatic billing, subscription creation, and setting up promos for our customers. The interface is fairly straightforward to navigate and they connect with much of our tech stack, which helps streamline workflows.

Cons

Not much to not like. There are a lot of settings, such as reminders and notifications that you need to make sure you set up if you want to stay on top of your billing. Once they are set up, they are very helpful!

Showing 5 reviews of 83 Read all reviews

Chargebee FAQs

Below are some frequently asked questions for Chargebee.

Chargebee offers the following pricing plans:

Launch: Free tier - $50k aggregate revenue free Rise: $299/month (billed monthly) or $249/month (billed annually) - includes $50k/month revenue Scale: $599/month (billed monthly) or $549/month (billed annually) - includes $75k/month revenue Contact Chargebee for details of Enterprise plans.

Chargebee has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Chargebee supports the following languages:

English, French, German, Italian, Portuguese, Spanish

Chargebee supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Chargebee integrates with the following applications:

AskNicely, Avalara, Avalara - inactive, Baremetrics, BigCommerce, Braintree, Capsule, ChartMogul, Dasheroo, Formstack Forms, Freshdesk, GetAccept, Gmail, GoCardless, Google Analytics 360, Google Contacts, Gravity Forms, Groove, Groove, HubSpot CRM, Intercom, Klaviyo, Knack, LeadDyno, Mailchimp, Mailchimp Transactional Email, Moxo, Operations Hub, PayPal, Pipedrive, ProfitWell, QuickBooks Online, ReferralCandy, Refersion, Sage Intacct, Salesforce Sales Cloud, SendPulse, ShipStation, Shopify, Slack, Smartsheet, Stripe, Tapfiliate, TaxJar, Twilio, Typeform, Worldpay, Xero, Zapier, Zendesk Suite, Zoho CRM, authorize.net

Chargebee offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Chargebee.